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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: Financial Services Management 
SAQA QUAL ID QUALIFICATION TITLE
48494  National Certificate: Financial Services Management 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
INSETA - Insurance Sector Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Finance, Economics and Accounting 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  130  Level 3  NQF Level 03  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 0160/05  2009-11-03  2012-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2013-06-30   2016-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The purpose of the Qualification is to build the knowledge and skills required by employees in management who have either had schooling below NQF level 3 or who have a Senior Certificate, but who have gaps in Communication in the language of business and/or Mathematical Literacy that could inhibit progress in a career path in management. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as managers in the South African community and to respond to the challenges of the financial services environment and the changing world of work.

The Qualification provides a framework for learners to develop competencies that will enable them to become competent managers. It introduces some theoretical concepts, requires the application of a limited base of knowledge and requires a well-developed range of skills that will enable learners to be informed workers in the financial services industry. It provides a balanced learning experience that allows flexible access to further education, life long learning, further education and to productive employment in the financial services sector. It provides an opportunity for learners to learn and apply academic skills in relation to management and will provide them with skills to adapt to changes in work procedures and processes in the financial services industry.

The National Certificate in Financial Services: Management: Level 3 is intended for personnel already employed and other learners who intend to follow a career in management in the financial services industry. The focus is on comparison, choice, interpretation and application of knowledge.

Qualifying learners are capable of:
  • Carrying out simple research tasks.
  • Managing their finances and risk in their own lives.
  • Interpreting current affairs related to the financial services sector.
  • Recognising the impact of wellness on work performance.
  • Applying knowledge of self and team to enhance team performance and meet an organisation`s standards.
  • Maintaining records.
  • Managing time and the work process.
  • Explaining the structure of an organisation within the context of the financial services.
  • Inducting a new member of a team.
  • Explaining the implications and consequences of non-compliance with FAIS and FICA legislation.
  • Explaining compulsory, statutory insurance and issues of employee wellness.
  • Coaching a team member.
  • Explaining basic business ethics in a work environment.

    Rationale for the qualification

    The Financial Services sector is highly regulated and the consequences of non-compliance for the industry are far reaching in terms of both financial and reputation risk. Managers in Financial Services require a sound knowledge of the financial services environment and technical expertise, and need the capacity to understand broad financial and legal aspects. Not all people can acquire the technical knowledge required in the industry. In the Financial Services industry managers are appointed based on technical knowledge and experience and potential managerial ability. It is generally understood in the industry that you can train specialist technical people on management, but you cannot train managers in technical expertise. Learners who are skilled in management cannot necessarily be managers in Financial Services.

    The National Certificate in Financial Services: Management: NQF Level 3 is designed to meet the needs of learners in the sector who require management skills including managers or supervisors of small teams or business units in medium to large organisations and managers in SMEs that are part of the financial services sector. It is intended as a vehicle to fast track learners from previously disadvantaged groups and other learners to acquire the knowledge of the financial services industry and skills of management that are required to build a pool of learners with management expertise and enable the industry to meet Employment Equity targets.

    The term business unit in this qualification implies a team, cost centre, section, department or SME. It is envisaged that learners who complete this qualification will be engaged in work roles in financial services organisations and will be able to play a part, at their level, in implementing policies, ensuring compliance, and executing tasks within given policy and procedures of department or business unit. As such, they act as buffers between their teams and strategic management and are involved in implementing the vision and contributing ultimately to the success of an organisation. They are responsible for the implementation of risk management plans and the application of processes and procedures in small teams.

    Management positions at this level include, but are not limited to team leaders, supervisors, and section heads. This is the first level of management in a financial services organisation where managers are appointed as managers because of their technical expertise and have other employees reporting to them. Managers at this level have a knowledge of basic operations and get the job done. Queries may be escalated to them and they have set responsibilities. They can act independently to a certain level. They are involved in issues of quality control, but are required to refer to a higher level and to act within their level of authority.

    The National Certificate in Financial Services: Management: NQF Level 3 exposes learners to a broad set of core competencies covering a number of aspects of management. It is intended for learners who:
  • Have attained a National Certificate in a Financial Services sector: Level 2 or 3 and wish to continue on a path of life-long learning in the field of management within a financial services environment.
  • Were previously disadvantaged and were therefore denied access to Further Education and Training or management positions in financial services.
  • Wish to extend their range of skills and knowledge of management so that they progress within the financial services industry.
  • Are team leaders or supervisors in the financial services industry and wish to improve their management skills.
  • See themselves as future managers in the financial services sector and need to start their training at the lower end of management.

    The National Certificate in Financial Services: Management: Level 3 allows the individual to work towards a nationally recognised qualification. It is flexible enough to be offered in formal education and as occupational directed workplace based training for learners already employed in the financial services industry. It aims to develop informed and skilled managers. Skills, knowledge, values and attitudes reflected in the qualification are building blocks that will be developed further at NQF level 4. The intention is:
  • To promote the development of knowledge and management skills that are required in the financial services sector.
  • To release the potential of people.
  • To provide opportunities for people to move up the value chain.
  • To form the basis of learnerships in the financial services sector.

    Learners already employed in management in the financial services industry at this level operate within given parameters and clearly defined contexts. They are generally in positions that require knowledge and expertise in a specific work function and are firstly experts in their technical field and secondly managers.
    They do work that requires management competencies that include, but are not limited to,
  • A basic understanding of the financial services industry and specialised knowledge and applied understanding of a specific sub sector of financial services.
  • An understanding of their operating environment as part of a specific organisation and the financial services sector
  • The ability to use their knowledge to select and apply appropriate processes and procedures to solve problems,
  • The ability to take a position on available work related information, discuss the issues and reach a resolution.
  • An ability to work and learn within a highly regulated and managed environment.
  • A capacity to actively contribute to team effectiveness.
  • A knowledge of the financial services regulatory environment and the consequences of non-compliance.

    The National Certificate in Financial Services: Management: NQF Level 3 should assist managers in financial services organisations to contribute to improved productivity, compliance and efficiency within the financial services environment. It should provide the means for current managers to receive recognition of prior learning and to upgrade their skills. Qualifying learners should be competent in competencies relating to:
  • The structure of financial services industry in general, and a specific sub-sector and the policies and procedures of a specific organisation in particular, and the potential impact of current events on the sector.
  • The implications and consequences of non-compliance with FAIS and FICA and other relevant legislation.
  • Ethics.
  • Managing systems, processes and procedures in the financial services industry including planning and co-ordinating own and group and team members` outputs.
  • Managing and leading teams and individuals
  • Managing self and risk in own life. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The Unit Standards that make up the Certificate are the building blocks of knowledge and skill that are necessary for The National Certificate in Financial Services: Management: Level 4.

    It is assumed that learners are competent in Communication and Mathematical Literacy at NQF Level 2

    Recognition of prior learning

    The National Certificate in Financial Services: Management: Level 3 makes provision for prior learning to be recognised if a learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this Qualification. Application for Recognition of Prior Learning (RPL) should be made to a relevant provider or a relevant ETQA.

    Recognition of Prior Learning (RPL) may allow for accelerated access to further learning.

    Credit towards a Unit Standard a is assessed by a workplace assessor and is subject to quality assurance by the relevant ETQA .

    This Qualification can be obtained in part or in whole through Recognition of Prior Learning 

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    Rules of Combination

    1. Fundamental Component

    1.1 All the unit standards in Mathematical Literacy, designated as Fundamental totaling 16 credits, are compulsory

    1.2 For Communication, Unit Standard numbers 8968, 8969 and 8970 are compulsory. In addition, the learner must select EITHER Unit Standard number 8973 PLUS Unit Standard number 9302 to give a total of 20 credits for Communication.

    2. Core Component

    All the Unit Standards designated as Core, totaling 73 credits, are compulsory.

    3. Elective Components

    Learners must choose Unit Standards, totaling 11 credits, from the Unit Standards designated as Elective. 

    EXIT LEVEL OUTCOMES 
    The National Certificate in Financial Services: Management: Level 3 is intended for personnel already employed and other learners who intend to follow a career in management within the financial services sector. The focus is on comparison, choice, interpretation and application of knowledge. Learners should have the capacity to operate within clearly defined contexts. They should be able to work and learn within a managed financial services environment and be able to actively contribute to team effectiveness. As the role of manager cannot be separated from the work role, financial services learners are required to apply management skills in a financial services context. At exit level integrated assessment of the core unit standards is required.

    Learners should have the capacity to operate within clearly defined contexts. They should be able to work and learn within a managed environment and be able to actively contribute to team effectiveness.

    The learner can demonstrate ability to:
  • Identify and solve problems related to his/her own life and the management of a team or group in which responses show that responsible decisions using critical and creative thinking have been made. The learner is required to apply knowledge of management to different situations in a financial services environment.
  • Work effectively with others as a member of a team, group or organisation as management implies the management of a group or team. Several assessment criteria require learners to demonstrate competence as a group/team leader or manager. As the Qualification focuses on Management, it implies that the learner would not work alone.
  • Organise and manage oneself and one`s activities responsibly and effectively in that it is expected that the learner will be responsible for his/her own learning and for organising his/her own work and allocated tasks and those of a group or team responsibly in the in a financial services environment. The learner is required to complete research assignments on time and to apply knowledge of different aspects of management to manage a team or group in a financial services environment.
  • Collect, organise and critically evaluate information. These competencies are built into the assessment criteria in many of the Unit Standards and the learner is required to do research projects and compare information from the main and financial sections of a daily or weekly newspaper.
  • Communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations. These competencies are an integral part of all the Unit Standards and are built into the assessment criteria.
  • Use science and technology effectively and critically showing responsibility towards the environment and the health of others in cases where computer end user standards are included as electives. The financial services industry is highly computerised and it can be assumed that managers in the industry will be required to use technology as part of their work processes.
  • Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in that references are made wherever applicable to the learners` part in the big picture and how his/her actions have implications up and down the line in an organisation and the implications and consequences of non compliance in the highly regulated in a financial services environment.

    In addition this Qualification contributes to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make the individual aware of the importance of:

    Reflecting on and exploring a variety of strategies to learn more effectively in order to become an informed worker in the financial services industry.
  • Participating as a responsible citizen in the life of local, national and global communities by accepting own responsibility for wellness and HIV/AIDS and being a responsible worker.
  • Being culturally and aesthetically sensitive across a range of social contexts in dealing with diverse people in the workplace including customers, co-workers and people who are surveyed or interviewed. The inclusion of an additional official South African language further supports this outcome.
  • Exploring education and career opportunities in investigating the structure of a workplace. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Qualifying learners should be capable of:

    1. Carrying out simple research and tasks and explaining the role of a specific team or business unit within the structure of a financial services organisation and the context of the financial services sector.

    Associated unit standards
  • Investigate and explain the structure of a selected workplace or organisation.
  • Explain the structure of the Financial Services Industry in South Africa.
  • Research the history of the Financial Services industry in South Africa.
  • Interpret current affairs related to a specific business sector.

    Assessment Criteria
  • New developments and trends in the financial services industry are interpreted from reports in the media and current developments in industry are discussed with reference to the potential impact on the financial services sector.
  • The financial services industry is explained with reference to its clients, market and services and the role in wealth creation and wealth management.
  • The structure of a specific organisation is analysed and a business unit is aligned to the business strategy.
  • Information is gathered, analysed and presented according to the requirements of a specific work role.
  • The role of a specific team or business unit is explained in the context of a specific financial services organisation and the financial services industry.

    2. Making significant choices from a wide range of procedures and operating in a number of contexts in a financial services environment.

    Associated unit standards
  • Investigate and explain the structure of a selected workplace or organisation.
  • Explain the structure of the Financial Services Industry in South Africa.
  • Research the history of the Financial Services industry in South Africa.

    Assessment Criteria
  • New developments and trends in the financial services industry are interpreted from reports in the media and current developments in industry are discussed with reference to the potential impact on the financial services sector.
  • The structure of a specific organisation is analysed and a business unit is aligned to the business strategy.
  • Information is gathered, analysed and presented according to the requirements of a specific work role.

    3. Performing basic management functions in a financial services environment.

    Associated unit standards
  • Identify and keep of records that a team manager is responsible for keeping.
  • Manage time and the work process in a business environment..
  • Discuss the role of the team leader in ensuring that a team meets an organisation`s standards.
  • Induct a new member into a team.
  • Coach a team member in order to enhance individual performance in a team.
  • Interpret current affairs related to a specific business sector.

    Assessment Criteria
  • Work output is in line with an agreed mandate, relevant service agreements and an organisation`s customer service standards applicable to a clearly defined work role within a financial services environment.
  • Methods, procedures and techniques of a clearly defined work role are applied consistently in terms of specific company policy, legislative requirements and standard industry practices.
  • Information is gathered, analysed and recorded according to the requirements of a specific work role and with due regard for compliance.
  • A plan is developed to enhance team performance within a specific organisation.

    4. Explaining the implications and consequences of non-compliance with FAIS and FICA legislation.

    Associated unit standards
  • Explain how money laundering legislation impacts on monetary transactions in South Africa.
  • Explain the implications of the Financial Advisors and Intermediaries Services Act, (FAIS) for employees in financial services organisations.

    Assessment Criteria
  • The consequences of non-compliance are clearly indicated for practices required in a specific work role in a financial services environment.

    5. Explaining compulsory, statutory insurance and the impact of wellness on work performance.

    Associated unit standards
  • Explain the impact of personal wellness on work performance.
  • Explain the types of compulsory statutory insurance in South Africa.

    Assessment Criteria
  • The consequences of non-compliance are clearly indicated for practices required in a specific work role in a financial services environment.
  • The impact of wellness on a business unit or team is explained and an indication is given of the factor`s that influence the wellness of a specific team.
  • Legislation that impacts on a team is explained for a specific team or business unit in a financial services environment

    6. Co-ordinating with others and applying knowledge of self and team to enhance team performance and meet an organisation`s standards in a financial services environment.

    Associated unit standards
  • Apply knowledge of self and team in order to develop a plan to enhance team performance.
  • Discuss the role of the team leader in ensuring that a team meets an organisation`s standards.

    Assessment Criteria
  • Work output is in line with an agreed mandate, relevant service agreements and an organisation`s customer service standards applicable to a clearly defined work role within a financial services environment.
  • Methods, procedures and techniques of a clearly defined work role are applied consistently in terms of specific company policy, legislative requirements and standard industry practices.
  • Information is gathered, analysed and presented according to the requirements of a specific work role.

    7. Managing their own finances and risk in their own lives.

    Associated unit standards
  • Manage risk in own life.

    Assessment Criteria
  • The risk management process is applied to own role as a manager and a plan is developed to minimise the risk.

    8. Applying basic business ethics in a work environment.

    Associated unit standard
  • Demonstrate an understanding of basic business ethics in a work environment.

    Assessment Criteria

    Knowledge of basic business ethics are applied to deal with situations in the team or business unit.

    Intergrated assessment:

    Assessment practices must be fair, transparent, valid and reliable and should ensure that no learner is disadvantaged. Learners who wish to be assessed against this standard should direct enquiries to Inseta.

    The focus of assessment must be on the assessment of the learning outcomes rather than learning outputs. The Specific Outcomes guide the learning and training process towards the outcomes on a continuous basis. The purpose is to determine whether the outcomes have been attained. Situations should present a wide range of options. Applications should require significant choices from a wide range of procedures and in a number of contexts.

    Learning, teaching and assessment are inextricably linked. Where appropriate assessment of knowledge, skills, attitudes and values indicated in the various Unit Standards should be integrated. Assessment in communication, mathematical literacy and financial literacy should use authentic workplace contexts wherever practical.

    Assessment has a formative monitoring function. Formative assessment should be used to assess gaps in the learners` skill and knowledge and to indicate where there is a need for expanded opportunities. The goal is to promote learning and to assess the efficacy of the teaching and learning process. Feedback from assessment informs teaching and learning and allows for the critique of outcomes, methodology and materials. Formative assessment is diagnostic and as such it should guide the learner and the trainer. It is continuous and is used to plan appropriate learning experiences to meet the learner`s needs. It provides information about problems experienced at different stages in the learning process. As it is criterion referenced, if the learner has met the assessment criteria, s/he has achieved the outcomes.

    Assessment should also have a summative component. Summative assessment may be used on completion of a Unit Standards, but should not be the only form of assessment.

    A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Assessment should take place in an authentic context as far as is possible. Where it is not possible to assess competence in the workplace, simulations, case studies and other similar techniques should be used to provide a context appropriate to the assessment.

    Integration implies that theoretical and practical components should where possible be assessed together.

    Integrative techniques should be used to assess applied competence. Learners should be required to demonstrate that they can perform the outcomes with understanding and insight.

    Assessment should ensure that all Specific Outcomes, embedded knowledge and Critical Cross Field Outcomes are evaluated. Assessment of the Critical Cross-Field Outcomes should be integrated with the assessment of the Specific Outcomes. The Critical Cross-Field Outcomes are implicit in some Unit Standards and programmes should be designed to extend and further reflect the integration.

    Before The National Certificate in Financial Services: Management: Level 3 is awarded learners are required to demonstrate competence in the required Unit Standards and complete a summative assessment based on the exit outcomes of the Qualification. 
    		•

    INTERNATIONAL COMPARABILITY 
    The Qualification was compared with similar Qualifications in New Zealand and the United Kingdom. The level 4 Qualification was found to be equivalent to the New Zealand Qualification entitled, National Diploma in Business (level 4). No equivalent level 3 Qualification exists in New Zealand. However, as this Qualification is part of a learning pathway in which equivalence at levels 4 was found, it is felt that this Qualification would be comparable to a level 3 Qualification in New Zealand were one to be developed in that country. 

    MODERATION OPTIONS 
    This Qualification will be internally assessed by the provider and externally moderated by a moderator registered by a relevant ETQA. The mechanisms and requirements for moderation will be contained in the regulations of the relevant ETQA
  • Moderators should be registered as assessors by the relevant ETQA or by an ETQA that has a Memorandum of understanding with the relevant ETQA to ensure that the standard across assessors is consistent.
  • Moderators are required to be competent in the assessor Unit Standards.
  • Moderators are required to report to the relevant ETQA or to an ETQA that has a Memorandum of Understanding with the relevant ETQA
  • The relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA will monitor and quality assure moderation and assessment according to the moderation guidelines. 
    		•

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    This Qualification will be internally assessed by the provider and moderated by a moderator registered by a relevant ETQA or by an ETQA that has a Memorandum of Understanding with the relevant.
  • Assessors must be registered with a relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessors and moderators should be in possession of a qualification in management or Financial Services at NQF Level 4 or above. 
    		•

    NOTES 
    N/A 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  113924  Apply basic business ethics in a work environment  Level 2  NQF Level 02  2 
    Core  113904  Explain how money laundering legislation impacts on monetary transactions in South Africa  Level 2  NQF Level 02  2 
    Core  113918  Explain the implications of the Financial Advisors and Intermediaries Services` Act, (FAIS) for employees in financial services organisations  Level 2  NQF Level 02  2 
    Core  13912  Apply knowledge of self and team in order to develop a plan to enhance team performance  Level 3  NQF Level 03  5 
    Core  113909  Coach a team member in order to enhance individual performance in work environment  Level 3  NQF Level 03  5 
    Core  113907  Explain the impact of personal wellness on work performance  Level 3  NQF Level 03  2 
    Core  113922  Explain the structure of the financial services industry in South Africa  Level 3  NQF Level 03  3 
    Core  114966  Explain the types of compulsory statutory insurance in South Africa  Level 3  NQF Level 03  2 
    Core  13916  Identify and keep the records that a team manager is responsible for keeping  Level 3  NQF Level 03  4 
    Core  13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards  Level 3  NQF Level 03  6 
    Core  13911  Induct a new member into a team  Level 3  NQF Level 03  3 
    Core  14665  Interpret current affairs related to a specific business sector  Level 3  NQF Level 03  10 
    Core  13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10 
    Core  114970  Manage risk in own life  Level 3  NQF Level 03  3 
    Core  13918  Manage time and the work process in a business environment  Level 3  NQF Level 03  4 
    Core  8986  Research the history of the Financial Services Industry in South Africa  Level 3  NQF Level 03  10 
    Fundamental  9302  Access information in order to respond to client enquiries in a financial services environment  Level 3  NQF Level 03  2 
    Fundamental  8968  Accommodate audience and context needs in oral communication  Level 3  NQF Level 03  5 
    Fundamental  9303  Communicate verbally with clients in a financial environment  Level 3  NQF Level 03  3 
    Fundamental  9010  Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations  Level 3  NQF Level 03  2 
    Fundamental  9013  Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts  Level 3  NQF Level 03  4 
    Fundamental  10713  Identify possible ways of improving employment prospects  Level 3  NQF Level 03  3 
    Fundamental  8969  Interpret and use information from texts  Level 3  NQF Level 03  5 
    Fundamental  9012  Investigate life and work related problems using data and probabilities  Level 3  NQF Level 03  5 
    Fundamental  10712  Manage personal expenditure  Level 3  NQF Level 03  3 
    Fundamental  10714  Research costs associated with marriage, birth, divorce and death in own circumstances  Level 3  NQF Level 03  4 
    Fundamental  8973  Use language and communication in occupational learning programmes  Level 3  NQF Level 03  5 
    Fundamental  7456  Use mathematics to investigate and monitor the financial aspects of personal, business and national issues  Level 3  NQF Level 03  5 
    Fundamental  8970  Write texts for a range of communicative contexts  Level 3  NQF Level 03  5 
    Elective  110064  Contribute to the health, safety and security of the workplace  Level 2  NQF Level 02  4 
    Elective  11816  Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution  Level 2  NQF Level 02  2 
    Elective  11817  Demonstrate knowledge and understanding of the structures that reinforce and support human rights in South Africa  Level 2  NQF Level 02  3 
    Elective  7571  Demonstrate the ability to use electronic mail software to send and receive messages  Level 2  NQF Level 02  3 
    Elective  114961  Explain HIV/AIDS and the effects on the insurance industry and workplace, and indicate own role in creating a caring work environment  Level 2  NQF Level 02  5 
    Elective  8962  Maintain and adapt oral communication  Level 2  NQF Level 02  5 
    Elective  9004  Market a single need insurance policy to a niche market  Level 2  NQF Level 02  2 
    Elective  113929  Render basic first aid in an office workplace  Level 2  NQF Level 02  4 
    Elective  10718  Use a personal budget to manage own money  Level 2  NQF Level 02  3 
    Elective  8967  Use language and communication in occupational learning programmes  Level 2  NQF Level 02  5 
    Elective  9003  Administer long term employee benefits and healthcare membership  Level 3  NQF Level 03  2 
    Elective  12548  Demonstrate ability to use and interpret texts that apply to the role and responsibilities of trustees of Retirement Funds  Level 3  NQF Level 03  4 
    Elective  12550  Demonstrate knowledge and understanding of the role functions and responsibilities of Trustees of Medical Schemes  Level 3  NQF Level 03  4 
    Elective  12547  Demonstrate knowledge and understanding of the role, functions and duties of trustees of Retirement Funds  Level 3  NQF Level 03  4 
    Elective  8990  Describe collective investment schemes  Level 3  NQF Level 03  2 
    Elective  114956  Describe funeral insurance  Level 3  NQF Level 03  2 
    Elective  9002  Describe healthcare funding in South Africa and the role of intermediaries in the sector  Level 3  NQF Level 03  3 
    Elective  114983  Describe life insurance  Level 3  NQF Level 03  3 
    Elective  8992  Describe retirement funding in South Africa  Level 3  NQF Level 03  2 
    Elective  114964  Describe short term insurance  Level 3  NQF Level 03  3 
    Elective  8998  Describe the importance of a healthy lifestyle for members of medical schemes and explain the concept of corporate wellness  Level 3  NQF Level 03  2 
    Elective  9001  Explain basic transactions in the collective investment industry  Level 3  NQF Level 03  2 
    Elective  114972  Explain healthcare benefits administration in South Africa  Level 3  NQF Level 03  2 
    Elective  113915  Explain the application of the basic conditions of employment act in an employment contract  Level 3  NQF Level 03  2 
    Elective  119914  Identify possible ways of improving employment prospects  Level 3  NQF Level 03  3 
    Elective  9000  Indicate how collective investment scheme portfolios are reported  Level 3  NQF Level 03  2 
    Elective  8996  Indicate the scope of life insurance in South Africa  Level 3  NQF Level 03  3 
    Elective  8997  Indicate the scope of short term insurance in South Africa  Level 3  NQF Level 03  3 
    Elective  8999  Outline the structure of the collective investment industry  Level 3  NQF Level 03  2 
    Elective  7567  Produce and use spreadsheets for business  Level 3  NQF Level 03  5 
    Elective  7575  Produce presentation documents for business  Level 3  NQF Level 03  5 
    Elective  7570  Produce word processing documents for business  Level 3  NQF Level 03  5 
    Elective  113911  Use an electronic system as a tool in a financial services context  Level 3  NQF Level 03  2 
    Elective  10391  Demonstrate knowledge and insight into legislation relating to marriage, divorce and maintenance as it applies to employee retirement and insurance benefits  Level 4  NQF Level 04  2 
    Elective  10377  Demonstrate knowledge and insight into the Compensation for Occupational Injury and Disease Act 130 of 1993 (COIDA)  Level 4  NQF Level 04  2 
    Elective  14316  Demonstrate knowledge and insight into the Long Term Insurance Act (1998)  Level 4  NQF Level 04  2 
    Elective  12335  Demonstrate knowledge and insight into the Medical Schemes Act (131 of 1998) and the accompanying regulations  Level 4  NQF Level 04  3 
    Elective  12332  Demonstrate knowledge and insight into the Policyholder protection legislation  Level 4  NQF Level 04  2 
    Elective  10194  Demonstrate knowledge and insight into the Short Term Insurance Act (No 53 of 1998) and the accompanying regulations  Level 4  NQF Level 04  2 
    Elective  12165  Demonstrate knowledge and insight into the Unit Trust Control Act (1981 amended 1988)  Level 4  NQF Level 04  2 
    Elective  13951  Demonstrate knowledge and understanding of the Occupational Health and Safety Act 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act  Level 4  NQF Level 04  4 
    Elective  10393  Demonstrate knowledge and understanding of the Primary legislation that impacts on retirement funds  Level 4  NQF Level 04  2 
    Elective  10378  Demonstrate knowledge and understanding of the statutory cover afforded under the Compensation for Occupational Injuries and Diseases Act, 130 of 1993, as amended (COIDA)  Level 4  NQF Level 04  3 
    Elective  10364  Describe insurance cover against damage caused by riots and acts of terrorism and violence against public authorities in South Africa  Level 4  NQF Level 04  3 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.