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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Investigate and explain the structure of a selected workplace or organisation 
SAQA US ID UNIT STANDARD TITLE
13919  Investigate and explain the structure of a selected workplace or organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2006-03-14  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242814  Identify and explain the core and support functions of an organisation  Level 3  NQF Level 03  6   

PURPOSE OF THE UNIT STANDARD 
This unit standard provides a broad introduction to a workplace or organisation with a view to relating leadership of a team to the learner`s own context and experience of the world of work.

The qualifying learner is capable of:
  • Explaining the core business of a selected organisation.
  • Explaining the support functions in a selected organisation or workplace..
  • Explaining the contribution of a team to be effectiveness of an organisation.
  • Investigating types of work done in an organisation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should
  • Hold a GETC or equivalent qualification. Or
  • Be competent in Communication and Mathematical Literacy NQF level 1. Change if level 3. 
    		•

    UNIT STANDARD RANGE 
  • Core business activities directly related to incomes generated by an organisation.
  • Support functions include Human Resources, Training and development, Salaries, IT, Auditing, Marketing, Legal, Accounting/Credit Control, Communications and PRO Maintenance. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and explain the core business activities of an organisation or workplace 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.The concept of core business is explained with examples. 

    ASSESSMENT CRITERION 2 
    2.Core business activities are named with reference to a selected organisation. 

    ASSESSMENT CRITERION 3 
    3.The relationships between the different core activities of an organisation or workplace are described and compared in terms of importance and value added to the organisation. 

    ASSESSMENT CRITERION 4 
    4.A system of process within a selected work unit or team is described in the correct sequence. 

    SPECIFIC OUTCOME 2 
    Explain the role of a selected department or section in an organisation 
    OUTCOME NOTES 
    Explain the role of a selected department or section in an organisation and its contribution to the effectiveness of the organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.The main function of the selected department or section within a department is explained in relation to core business or support. 

    ASSESSMENT CRITERION 2 
    2.The role of another department or section that interacts with the selected section or department is explained and an indication is given of how the efficiency of the departments or sections impact on each other. 

    ASSESSMENT CRITERION 3 
    3.The most senior person in the department or section is identified with, where applicable, the title of his/her position. 

    ASSESSMENT CRITERION 4 
    4.The line is identified from the senior person in the department or section to the Board of Directors. 

    ASSESSMENT CRITERION 5 
    5.The line from the learner to the senior person in the department or section is explained and an indication is given when it is appropriate to refer a matter to a higher authority. 

    ASSESSMENT CRITERION 6 
    6.The effect on the organisation if the department of section did not function effectively is described with examples. 

    ASSESSMENT CRITERION 7 
    7.The value that the department or section adds to the organisation is identified with examples. 

    SPECIFIC OUTCOME 3 
    Identify and explain the support functions within a selected organisation 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.The concept of a support function is explained with examples. 

    ASSESSMENT CRITERION 2 
    2.Specific support functions are named and an indication is given of the departments or people responsible for each function in a selected organisation. 

    ASSESSMENT CRITERION 3 
    3.The relationship between a work team and the support units or personnel is explained and an indication is given of how a manager can utilize the assistance of personnel responsible for the support functions. 

    SPECIFIC OUTCOME 4 
    Investigate and explain the role of a selected team and its contribution 
    OUTCOME NOTES 
    Investigate and explain the role of a selected team and its contribution to the effectiveness of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.The main function of a selected team is explained in relation to core business or support. 

    ASSESSMENT CRITERION 2 
    2.The role of another team that interacts with the selected team is explained and an indication is given of how the efficiency of the teams impact on each other. 

    SPECIFIC OUTCOME 5 
    Investigate the different types of work done in the organisation 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.The different roles an organisation are identified and an outline is written of the kind of work done by three people. 

    ASSESSMENT CRITERION 2 
    2.The work done in the organisation is categorised according to its purpose. 

    ASSESSMENT CRITERION 3 
    3.The importance of each category of work is discussed with reference to the efficiency of the organisation. 

    ASSESSMENT CRITERION 4 
    4.The work in the organisation is identified as a part of a set of related systems each with a role and a value. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by Services SETA or a relevant accredited ETQA. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work effectively with others as a member of an organisation or team when investigating the activities of a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the core business activities and support functions in a selected organisation.

    Learners can manage themselves and their activities responsibly and effectively while collecting and preparing information, in order to explain the structure of a workplace. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively and responsibly when explaining the role of a selected department in an organisation and the different types of work carried out in that department. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in a selected department of an insurance company in relation to the work of the rest of the organisation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Learners begin to explore education and career opportunities through investigating different roles and functions in an organisation. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242814, which is "Identify and explain the core and support functions of an organisation", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48494   National Certificate: Financial Services Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  INSETA 
    Core  20175   National Certificate: Hygiene and Cleaning Supervision  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  83946   National Certificate: Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 
    Fundamental  49083   National Certificate: Wood Products Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FPMSETA 
    Elective  57694   National Certificate: Food and Beverage Packaging Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  57880   National Certificate: Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2009-03-14  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.