SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Manage administration records

SAQA US ID	UNIT STANDARD TITLE
110009	Manage administration records
ORIGINATOR
SGB Administration
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Office Administration
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This Unit Standard is intended for learners working in Administration in commercial and non-commercial organisations and is intended to enable them to manage administrative records. It is also applicable to learners working in other sub-fields who are responsible for keeping records of an administrative nature.

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.

The qualifying learner is capable of:

Controlling and dealing with confidential information and documents

Controlling and evaluating ordering and distribution of office stationery

Implementing control measures with individuals.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in Communication at NQF Level 3.

UNIT STANDARD RANGE

Documents will include accessible information

Stakeholders will include any relevant or interested party.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Control and deal with confidential information and documents.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Confidential information is defined and described for a specific organization.

ASSESSMENT CRITERION 2

2. The system and procedures used for dealing with confidential information is explained with examples.

ASSESSMENT CRITERION 3

3. Documents are secured in an appropriate manner and within an agreed time frame.

ASSESSMENT CRITERION 4

4. Utmost care is taken to avoid compromising any relevant stakeholder.

SPECIFIC OUTCOME 2

Control and evaluate ordering and distribution of office stationery.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. A plan is presented to effectively control office stationery policies, procedures and strategies.

ASSESSMENT CRITERION 2

2. Plans are developed on how to monitor, maintain and improve stock levels in accordance with organisational requirements.

ASSESSMENT CRITERION 3

3. Effective shrikgage controls are developed and implemented for an organisation.

ASSESSMENT CRITERION 4

4. Evidence of accurate reports are produced reflecting stationery movements for a given period.

ASSESSMENT CRITERION 5

5. The control of the administration system and procedures is explained and applied to ensure effective administering of stationery.

ASSESSMENT CRITERION 6

6. Documentation used for the control of stationery in an accurate, complete way, which complies with requirements is explained to employees.

ASSESSMENT CRITERION 7

7. Effective stationery control procedures, systems and follow up actions are evaluated and explained.

SPECIFIC OUTCOME 3

Implement control measures with individuals.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contracted control measures are implemented and non-conformances are identified for reporting to person with the authority to deal with them.

ASSESSMENT CRITERION 2

2. Non-conformances are recorded and corrective actions negotiated according to organisational requirements.

ASSESSMENT CRITERION 3

3. Reported non-conformance is handled in accordance with organisational policies and procedures and is duly recorded.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Assessment of this Unit Standard should be contextual and practical.

Assessors must be registered as assessors with the Services SETA ETQA or an ETQA that represents the sectors in which the learner is employed.

Moderators must be registered as assessors with the Services SETA ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.

The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.

Assessment should include both formative and summative assessment.

Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

A comprehensive understanding of organisational policies, procedures and systems

Methods and techniques for controlling individuals

Stationery purchasing and distribution procedures and budget levels

Authorisation levels and individuals.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/ A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems which are related to co-ordination and maintenance of effective office procedures and processes.

UNIT STANDARD CCFO WORKING

Work effectively with others when controlling confidential information, office stationery and individuals.

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information pertaining to the smooth operating of an office.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively with individuals while coordinating and maintaining effective office procedures and processes.

UNIT STANDARD CCFO SCIENCE

Use science and technology where possible in the control and maintenance of office stationery.

UNIT STANDARD CCFO DEMONSTRATING

Understand the world as a set of related systems where an ineffective office leads to poor productivity and organisational image.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	57831	National Certificate: Freight Handling	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	TETA
Core	49129	Further Education and Training Certificate (FETC): Management and Administration	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Core	61595	Further Education and Training Certificate: Business Administration Services	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	67697	Further Education and Training Certificate: Sport Administration	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	71549	Further Education and Training Certificate: Tourist Guiding	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Core	60652	Professional Qualification: Management and Administration	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	49023	National Diploma: Liaison Interpreting	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	QCTO
Elective	64069	Further Education and Training Certificate: Archives and Records Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA
Elective	71949	Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	49176	Further Education and Training Certificate: Business Systems Operations: End User (ERP)	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	57712	Further Education and Training Certificate: Generic Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	48889	Further Education and Training Certificate: Hiring Operations	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	65989	Further Education and Training Certificate: Human Settlements Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	49531	Further Education and Training Certificate: Inclusive Education	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA
Elective	64950	Further Education and Training Certificate: Laboratory Analysis	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	58952	Further Education and Training Certificate: Laboratory Analysis	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2008-08-05	As per Learning Programmes recorded against this Qual
Elective	64209	Further Education and Training Certificate: Metals Production	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	50040	Further Education and Training Certificate: Optical Manufacturing Processes	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	59097	Further Education and Training Certificate: Real Estate	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	50560	Further Education and Training Certificate: Small Craft Construction	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2009-08-31	Was MERSETA until Last Date for Achievement
Elective	48960	Further Education and Training Certificate: Social Security Administration	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	HW SETA
Elective	36436	National Certificate: Local Economic Development	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	LG SETA
Elective	63369	National Diploma: Trade Union Practice	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Aldabri 106 Institute for Quality Pty Ltd
2.	Amabamba Recruitment
3.	Andebe Group
4.	Aubrey Nyiko Business Enterprise cc
5.	AVAX SA 481 CC. T/A Mandisa Development Services
6.	Ayoba Training Institute (Pty)Ltd
7.	Bev Short Training Consultants
8.	BPL Academy
9.	Bull's Business and Skills Training Institute
10.	Central Institute of Professional Studies and Services
11.	Circleway College
12.	DB Schenker Logistics Campus MEA Pty Ltd
13.	Diversity technology Training Institute
14.	DQ Staffing Solutions
15.	EDU - FLEET
16.	Edu Wize Group Pty Ltd
17.	Edu-Prof Training Centre
18.	Edutraining Business College
19.	Employ and Empower Deaf (Pty) Ltd
20.	Essential Skills Management
21.	FBT Consultants CC
22.	Global Maritime Legal Solutions Pty Ltd
23.	Imperial Logistics & Transport A Div Of Imper
24.	Innovative Shared Services
25.	IQ Skills Academy (PTY) LTD.
26.	Iyanda Holdings(Pty) Ltd
27.	Jobafrik Consulting
28.	Josmap Training Institute
29.	Learning Exchange Pty (Ltd)
30.	Lewerb Holdings (PTY) Ltd
31.	Life Long ABET Consulting
32.	Limadi Industrial Projects
33.	Makwedeng Training
34.	MANCOSA Pty (Ltd)
35.	MWG Logistical Services
36.	Nemalale Eagles Consultancy CC
37.	Neopeo Trading & Projects
38.	Networx for Career Development
39.	NOSA LOGISTICS PTY LTD
40.	Nowethu Learning Institute cc
41.	NTI College
42.	Open Learning Group
43.	P and R Development and Training (Pty) Ltd
44.	Pebetse Training and Consulting
45.	Petra institute of Development (PTY) Ltd
46.	PFIM Trading (Pty) Ltd
47.	PMA Holdings (PTY ) LTD.
48.	Progressive School of Business and Engineering (Pty)
49.	Quantum Leap College Pty Ltd
50.	Reflections Development Institute
51.	Regent Business School (Pty) Ltd t/a Regent Business School
52.	Resonance Institue of Learning
53.	RICHARDS BAY COAL TEMINAL COMPANY LIMITED (Legacy)
54.	SA Maritime School and Transport College
55.	School of Shipping
56.	Sebenzisanane Human Capital
57.	SEOPOSENGOE TRAINING CONSULTANCY CC
58.	Shipping And Transport College Pty Ltd
59.	Siza Nesu Training and Consultants
60.	South West Gauteng Tvet College
61.	SPINA Consultancy cc Cape Town
62.	T Mabuya & Associates CC
63.	The Iscariota Group (Pty) Ltd
64.	TIESPRO (Pty) Ltd
65.	Training Consultant and SD College
66.	Training Force
67.	Triton Express (Pty) Ltd
68.	Triton Express Pty Ltd
69.	Tshwane Training Institute (PTY) LTD.
70.	Umqondo Consultancy
71.	Universal Knowledge Software
72.	UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD
73.	University of Venda