SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Manage administration records

SAQA US ID	UNIT STANDARD TITLE
110009	Manage administration records
ORIGINATOR
SGB Administration
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Office Administration
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This Unit Standard is intended for learners working in Administration in commercial and non-commercial organisations and is intended to enable them to manage administrative records. It is also applicable to learners working in other sub-fields who are responsible for keeping records of an administrative nature.

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.

The qualifying learner is capable of:

Controlling and dealing with confidential information and documents

Controlling and evaluating ordering and distribution of office stationery

Implementing control measures with individuals.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in Communication at NQF Level 3.

UNIT STANDARD RANGE

Documents will include accessible information

Stakeholders will include any relevant or interested party.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Control and deal with confidential information and documents.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Confidential information is defined and described for a specific organization.

ASSESSMENT CRITERION 2

2. The system and procedures used for dealing with confidential information is explained with examples.

ASSESSMENT CRITERION 3

3. Documents are secured in an appropriate manner and within an agreed time frame.

ASSESSMENT CRITERION 4

4. Utmost care is taken to avoid compromising any relevant stakeholder.

SPECIFIC OUTCOME 2

Control and evaluate ordering and distribution of office stationery.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. A plan is presented to effectively control office stationery policies, procedures and strategies.

ASSESSMENT CRITERION 2

2. Plans are developed on how to monitor, maintain and improve stock levels in accordance with organisational requirements.

ASSESSMENT CRITERION 3

3. Effective shrikgage controls are developed and implemented for an organisation.

ASSESSMENT CRITERION 4

4. Evidence of accurate reports are produced reflecting stationery movements for a given period.

ASSESSMENT CRITERION 5

5. The control of the administration system and procedures is explained and applied to ensure effective administering of stationery.

ASSESSMENT CRITERION 6

6. Documentation used for the control of stationery in an accurate, complete way, which complies with requirements is explained to employees.

ASSESSMENT CRITERION 7

7. Effective stationery control procedures, systems and follow up actions are evaluated and explained.

SPECIFIC OUTCOME 3

Implement control measures with individuals.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contracted control measures are implemented and non-conformances are identified for reporting to person with the authority to deal with them.

ASSESSMENT CRITERION 2

2. Non-conformances are recorded and corrective actions negotiated according to organisational requirements.

ASSESSMENT CRITERION 3

3. Reported non-conformance is handled in accordance with organisational policies and procedures and is duly recorded.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Assessment of this Unit Standard should be contextual and practical.

Assessors must be registered as assessors with the Services SETA ETQA or an ETQA that represents the sectors in which the learner is employed.

Moderators must be registered as assessors with the Services SETA ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.

The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.

Assessment should include both formative and summative assessment.

Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

A comprehensive understanding of organisational policies, procedures and systems

Methods and techniques for controlling individuals

Stationery purchasing and distribution procedures and budget levels

Authorisation levels and individuals.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/ A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems which are related to co-ordination and maintenance of effective office procedures and processes.

UNIT STANDARD CCFO WORKING

Work effectively with others when controlling confidential information, office stationery and individuals.

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information pertaining to the smooth operating of an office.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively with individuals while coordinating and maintaining effective office procedures and processes.

UNIT STANDARD CCFO SCIENCE

Use science and technology where possible in the control and maintenance of office stationery.

UNIT STANDARD CCFO DEMONSTRATING

Understand the world as a set of related systems where an ineffective office leads to poor productivity and organisational image.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	57831	National Certificate: Freight Handling	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	TETA
Core	49129	Further Education and Training Certificate (FETC): Management and Administration	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Core	61595	Further Education and Training Certificate: Business Administration Services	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	67697	Further Education and Training Certificate: Sport Administration	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	71549	Further Education and Training Certificate: Tourist Guiding	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Core	60652	Professional Qualification: Management and Administration	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	49023	National Diploma: Liaison Interpreting	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	QCTO
Elective	64069	Further Education and Training Certificate: Archives and Records Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA
Elective	71949	Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	49176	Further Education and Training Certificate: Business Systems Operations: End User (ERP)	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	57712	Further Education and Training Certificate: Generic Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	48889	Further Education and Training Certificate: Hiring Operations	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	65989	Further Education and Training Certificate: Human Settlements Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	49531	Further Education and Training Certificate: Inclusive Education	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA
Elective	58952	Further Education and Training Certificate: Laboratory Analysis	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2008-08-05	As per Learning Programmes recorded against this Qual
Elective	64950	Further Education and Training Certificate: Laboratory Analysis	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	64209	Further Education and Training Certificate: Metals Production	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	50040	Further Education and Training Certificate: Optical Manufacturing Processes	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	59097	Further Education and Training Certificate: Real Estate	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	50560	Further Education and Training Certificate: Small Craft Construction	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2009-08-31	Was MERSETA until Last Date for Achievement
Elective	48960	Further Education and Training Certificate: Social Security Administration	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	HW SETA
Elective	36436	National Certificate: Local Economic Development	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	LG SETA
Elective	63369	National Diploma: Trade Union Practice	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Amabamba Recruitment
2.	Amandla Obunye Training Academy (Pty) Ltd
3.	Andebe Training and Skills Development
4.	AVAX SA 481 CC. T/A Mandisa Development Services
5.	BDCE
6.	Benchmark Consultancy
7.	BPL Academy
8.	College of Production Technology (Pty) Ltd
9.	Consultingbybongi
10.	DB Schenker Logistics Campus MEA Pty Ltd
11.	Diversity technology Training Institute
12.	Divine Academy Skills Training
13.	Edutraining Business College
14.	Essential Skills Management
15.	FBT Consultants CC
16.	Future Performance Training Pty Ltd
17.	HR Consultancy and Learning (Pty) Ltd
18.	Ikusasa Lethu Projects and Training (Pty) Ltd
19.	INFINITUS TRAINING SOLUTION (PTY) LTD
20.	Intelligent Africa Marketing & Training
21.	Jobafrik Consulting
22.	Josmap Training Institute
23.	Khanyisela College Pty Ltd
24.	KHARIGUDE SDF SOLUTIONS
25.	KLM Empowered Human Solutions Pty Ltd
26.	KVR Training and Business Solutions Pty Ltd
27.	KweLanga Training (Pty) Ltd
28.	KZN Business Solutions And HR Management cc
29.	LEARN247 (Pty) Ltd
30.	LSC Staffing Solutions (Pty) Ltd
31.	MANCOSA Pty (Ltd)
32.	Mcanyi Group (Pty) Ltd
33.	Megro Learning Lowveld
34.	ML Viljoen Consultants
35.	Moripe Business Training and Consultants (PTY) LTD
36.	Nemalale Eagles Consultancy CC
37.	Neopeo Trading & Projects
38.	NewBridge Institute PTY Ltd
39.	Nomatye Funeral Services
40.	Nowethu Learning Institute cc
41.	NURTURE NATURE (PTY) LTD
42.	P and R Development and Training (Pty) Ltd
43.	Pathways of Purpose Potential Development Centre Pty Ltd
44.	Pebetse Training and Consulting
45.	Performance Management Collaborative Africa
46.	POP Training & Consulting
47.	Progressive School of Business and Engineering (Pty)
48.	Propat CC
49.	Prospect Plus
50.	Prospen Group Pty Ltd
51.	Regent Business School (Pty) Ltd t/a Regent Business School
52.	Reyakopele Trading 142
53.	Rock Lilly Connections Pty Ltd
54.	ROSHEC (PTY) LTD
55.	Sezela Training Academy
56.	Siyakha Learning Pty Ltd
57.	Siza Nesu Training and Consultants
58.	Soduko Consultants PTY LTD
59.	SPINA Consultancy cc Cape Town
60.	Training Consultant and SD College
61.	Training Force
62.	Trilennium
63.	Triton Express (Pty) Ltd
64.	Umqondo Consultancy
65.	UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD
66.	University of Venda
67.	Varsity Institute of Science &Technology
68.	VUCA INSTITUTE OF LEADERSHIP DEVELOPMENT
69.	VVM Telecoms
70.	Wealth in Progress Training (Pty) Ltd
71.	WHSE Training College (Pty) Ltd
72.	Workplace and Entrepreneurship Talent Solutions (PTY) LTD
73.	Yellow Media Publishers (Pty) Ltd
74.	Yes We Can Consulting Pty Ltd