SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: Servicing Vehicles 
SAQA QUAL ID QUALIFICATION TITLE
24455  National Certificate: Servicing Vehicles 
ORIGINATOR
SGB Vehicle Maintenance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
Was MERSETA until Last Date for Achievement  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 06 - Manufacturing, Engineering and Technology  Manufacturing and Assembly 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 2  NQF Level 02  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Registered" 		 SAQA 0249/03  2003-08-13  2005-11-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2006-11-30   2009-11-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification is replaced by: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
49689  National Certificate: Automotive Repair and Maintenance  Level 2  NQF Level 02  120  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The purpose of the qualification is to provide learners, education and training providers and employers with the standards and the range of learning required to work effectively in various industries making use of vehicle servicing skills and to meet the challenges of the retail motor and related environments.

The primary skill that is recognised in this qualification is the ability to apply the fundamentals of basic vehicle servicing technology and to recognise and respond to typical vehicle servicing defects.
This capability requires an understanding of basic servicing theory, names and functions of fluids and lubricants, auto-electrical circuits and automotive battery functioning, and how to read and interpret workshop manuals and workshop procedures.

A thorough knowledge of vehicle components and systems, workshop equipment and an ability to read, interpret and understand task instructions and job cards is required.
Hand skills play a large role in this qualification. Recipients of one of the variations of this qualification are able to conduct the essential servicing and related operations associated with the range of vehicles on the road today and efficient and safe workplace practises in the following specialisation areas:
  • Passenger, Light Delivery and Commercial Vehicles
  • Earthmoving Equipment
    With this understanding learners will be able to participate in workplace activities.

    What learners achieve in this qualification will also serve as a basis for further learning where they will engage in more complex maintenance and repair activities in the field of vehicle technology..

    Rationale of the qualification

    The field of vehicle servicing is characterised by the overall servicing of vehicles as well as the removal, dismantling and replacement of components and minor adjustments to vehicle systems. This in turn provides support and job opportunities to a variety of small businesses in the retail motor and related industries.
    People working in the vehicle servicing field require technical skills and knowledge, as well as well developed hand skills.

    There is also a critical need in the industry to identify people who are able to conduct the essential servicing and related operations associated with the range of vehicles on the road today and efficient and safe workplace practises in at least one of the following specialisation areas:
  • Passenger, Light Delivery and Commercial Vehicles
  • Earthmoving Equipment

    This is the first qualification in a series for learners who want to follow a career in the field of servicing vehicles. This qualification focuses on developing skills and knowledge necessary to begin such a career.
    It also provides learners who have gained relevant experience in the workplace with an opportunity to obtain credits through an RPL process. The qualification also forms the basis for further learning in field of vehicle technology. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    This qualification assumes learners have a General Education and Training Certificate at NQF level 1, or alternatively, an ABET level 4 qualification
    If the learner does not already have such a qualification, learning in preparation for this qualification would also have to include:
  • Literacy and numeracy
  • Basic concepts of science and technology.

    Recognition of prior learning

    This qualification may be obtained through a process of RPL. The learner should be thoroughly briefed prior to the assessment and support provided to assist in the process of developing a portfolio.
    While this is primarily a workplace-based qualification, evidence from other areas of endeavour may be introduced if pertinent to any of the exit-level outcomes. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    N/A 

    EXIT LEVEL OUTCOMES 
    Fundamental Exit Level Outcomes
  • Communicate in a variety of ways which is suitable to and in the context of this qualification
  • Use mathematics in real life situations

    Core Exit level Outcomes

    1. Demonstrate an understanding of the basic fundamentals of vehicle inspection and the properties and functions of fluids and lubricants, and the ability to perform minor tests and adjustments on vehicle systems, recognising and responding to workshop and quality procedures that will result in increased levels of safety, efficiency, productivity and customer satisfaction.

    2. Demonstrate an understanding of how to remove, fit and service an vehicle battery and related components with care, in a safe and environmentally aware manner

    3. Demonstrate an understanding of electrical concepts and an ability to build basic auto-electrical circuits in a safe and environmentally aware manner.

    4. Demonstrate an understanding of electrical concepts and an ability to build basic auto-electrical circuits in a safe and environmentally aware manner.

    Elective Exit Level Outcomes

    Specialisation Area 1: Passenger, Light Delivery and Commercial vehicles

    1. Demonstrate an understanding of and an ability to identify and dismantle vehicle components a safe environmentally aware manner.

    2. Demonstrate an understanding of and an ability to remove and fit mechanical and electrical vehicle components in a safe environmentally aware manner.

    3. Demonstrate an understanding of wheel balancing equipment and an ability to balance wheels in a safe and environmentally aware manner.

    4. Demonstrate an understanding of headlight adjusting equipment and an ability to adjust headlights in a safe and environmentally aware manner.

    5. Demonstrate an understanding of and the ability to use vehicle lifting equipment in a safe and environmentally aware manner.

    Specialisation Area 2: Earthmoving Equipment

    1. Demonstrate an understanding of and the ability to remove earthmoving equipment components in a safe and environmentally aware manner.

    2. Demonstrate an understanding of and the ability to install earthmoving equipment components in a safe and environmentally aware manner.

    3. Recognise and respond to typical problems related to the conduction of an inspection on earthmoving equipment. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Integrated Assessment

    Integrated assessment at the level of the qualification provides an opportunity for learners to show they are able to integrate concepts, actions and ideas achieved across a range of unit standards and contexts.
    Integrated assessment must evaluate the quality of observable performance as well as the thinking behind the performance.

    Some assessment aspects will demand practical demonstration while others may not. In some case inference will be necessary to determine competence depending on the nature and context within which performance takes place.
    Since this is a foundational qualification, it is necessary to ensure that the fundamental part of the qualification is also targeted to ensure that while the competence may have been achieved in a particular context, learners are able to apply it in a range of other contexts and for further learning. The assessment should also ensure that all the critical cross-field outcomes have been achieved.

    Assessment Criteria for Exit Level Outcomes

    1.1 Task instructions and appropriate workshop manuals are obtained
    1.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    1.3 The vehicle is prepared in accordance with workshop procedures
    1.4 Appropriate inspection, lubrications and minor adjustments are performed on the vehicle systems
    1.5 Non-conformances and actions taken are reported accurately and clearly
    1.6 Safe working practices are adhered to.
    1.7 Relevant documentation is used and completed correctly.
    1.8 Can respond to questions and discuss issues related to inspecting, lubricating and performing minor adjustments on the vehicle.
    1.9 The work area, tools and equipment are restored in accordance with the workplace procedures

    2.1 Task instructions and appropriate workshop manuals are obtained
    2.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    2.3 Removal and fitting procedures are followed.
    2.4 Appropriate leads and terminals are correctly chosen and used.
    2.5 Safe working practices are adhered to.
    2.6 Relevant documentation is used and completed correctly.
    2.7 Can respond to questions and discuss issues related to vehicle batteries and related components.
    2.8 The work area, tools and equipment are restored in accordance with the workplace procedures
    2.9 Recognise and respond to typical problems related to the servicing of the vehicle.

    3.1 Task instructions and appropriate workshop manuals are obtained
    3.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    3.3 Various options are considered before a solution is chosen
    3.4 Lessons learnt in previous performances are used
    3.5 Responses are appropriate to the nature of the problem
    3.6 Problems are accurately reported to relevant personnel in a timely manner
    3.7 Safe working practices are adhered to.
    3.8 Relevant documentation is used and completed correctly.
    3.9 Can respond to questions and discuss issues related to routine problems encountered while working
    3.10 The work area, tools and equipment are restored in accordance with the workplace procedures

    4.1 Task instructions and appropriate workshop manuals are obtained
    4.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    4.3 Auto-electrical circuits are correctly wired and working.
    4.4 Components and conductors are correctly selected.
    4.5 Tools and equipment are correctly selected and used.
    4.6 Safe working practices are adhered to.
    4.7 Relevant documentation is used and completed correctly.
    4.8 Can respond to questions and discuss issues related to the construction of auto-electrical circuits.
    4.9 The work area, tools and equipment are restored in accordance with the workplace procedures

    Associated Assessment Criteria for Elective Exit Level Outcomes

    Specialisation Area 1: Passenger, Light Delivery and Commercial Vehicles

    1.1 Task instructions and appropriate workshop manuals are obtained
    1.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    1.3 The vehicle components are identified and dismantled
    1.4 The vehicle component parts are prepared for evaluation
    1.5 Unserviceable parts are identified and replacement parts ordered
    1.6 Relevant documentation is used and completed correctly.
    1.7 Safe working practices are adhered to.
    1.8 Can respond to questions relating to the laying out the parts in the sequence of dismantling
    1.9 The work area, tools and equipment are restored in accordance with the workplace procedures

    2.1 Task instructions and appropriate workshop manuals are obtained
    2.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    2.3 Vehicle components are correctly selected, fitted and removed.
    2.4 Correct tools are selected and used.
    2.5 Vehicle components are correctly positioned and fastened.
    2.6 Customer care policies are adhered to.
    2.7 Safe working practices are adhered to.
    2.8 Relevant documentation is used and completed correctly.
    2.9 Can respond to questions and discuss issues related to the removal and fitting of vehicle components.
    2.10 The work area, tools and equipment are restored in accordance with the workplace procedures

    3.1 Task instructions and appropriate workshop manuals are obtained
    3.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    3.3 The wheel balancing machine is prepared and calibrated
    3.4 The wheel is balanced to zero readings
    3.5 The wheel is re-fitted to the vehicle
    3.6 Safe working practices are adhered to.
    3.7 Relevant documentation is used and completed correctly.
    3.8 Can respond to questions and discuss issues related to the tightening sequence of the wheel nuts and torque specifications.
    3.9 The work area, tools and equipment are restored in accordance with the workplace procedures

    4.1 Task instructions and appropriate workshop manuals are obtained
    4.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    4.3 The headlight adjusting equipment is prepared and positioned
    4.4 Pre-checks on the vehicle charging system is conducted
    4.5 The appropriate tools and equipment are selected
    4.6 The high and low beams are adjusted in accordance with the workshop manual specifications
    4.7 Safe working practices are adhered to.
    4.8 Relevant documentation is used and completed correctly.
    4.9 Can respond to questions and discuss issues related to the characteristics and design features of headlight beams
    4.10 The work area, tools and equipment are restored in accordance with the workplace procedures

    5.1 Task instructions and appropriate workshop manuals are obtained
    5.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    5.3 Pre-inspections on lifting equipment are carried out
    5.4 Safety precautions are adhered to
    5.5 Vehicle is correctly secured when lifted and lowered
    5.6 Lifting equipment is used in accordance to pre-scribed procedures
    5.7 Safe working practices are adhered to.
    5.8 Relevant documentation is used and completed correctly.
    5.9 Can respond to questions and discuss issues related to vehicle lifting equipment
    5.10 The work area, tools and equipment are restored in accordance with the workplace procedures

    Specialisation Area 2: Earthmoving Equipment

    1.1 Task instructions and appropriate workshop manuals are obtained
    1.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    1.3 Machine is parked on a flat and level work area
    1.4 The component is identified, surrounding area cleaned and removed
    1.5 Safe working practices are adhered to.
    1.6 Relevant documentation is used and completed correctly.
    1.7 Can respond to questions and discuss issues related to the removal of earthmoving equipment components
    1.8 The work area, tools and equipment are restored in accordance with the workplace procedures

    2.1 Task instructions and appropriate workshop manuals are obtained
    2.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    2.3 The component is installed and the operation checked
    2.4 Safe working practices are adhered to.
    2.5 Relevant documentation is used and completed correctly.
    2.6 Can respond to questions and discuss issues related to the installation, testing and operational condition of
    earthmoving equipment components
    2.7 The work area, tools and equipment are restored in accordance with the workplace procedures

    3.1 Task instructions and appropriate workshop manuals are obtained
    3.2 Appropriate tools, personal and vehicle protective equipment are correctly chosen and used.
    3.3 The earthmoving equipment is inspected for any defects under operational and non-operational conditions
    3.4 Relevant documentation is used and completed correctly.
    3.5 Can respond to questions and discuss issues related to the inspection of earthmoving equipment components and common defects
    3.6 The work area, tools and equipment are restored in accordance with the workplace procedures. 

    INTERNATIONAL COMPARABILITY 
    As a starting point, this qualification which is part of a series of qualifications in the field of vehicle technology including, servicing, maintenance, repairs and diagnostics, was compared to other, similar outcomes-based qualifications, certifications or skills standards in New Zealand and Australia.

    It was found to be difficult to compare the New Zealand and Australian narrow focus qualifications with this broad-based qualification that also include fundamentals, generic core and specialisation areas` unit standards.
    It was further difficult to undertake such comparisons given that the New Zealand and Australian qualifications, although they are in the same field of vehicle technology and cover the same areas of specialisation (thus containing a large degree of similar content) are conceptualised as three year qualifications without exit level outcomes at the intermediate levels.

    This notwithstanding, the technical content of this qualification for vehicle servicing (with the various specialisations) of which the highest qualification is at NQF level 2 does correspond with the equivalent level of qualification in vehicle servicing (with the various specialisations) in Australia and New Zealand. 

    ARTICULATION OPTIONS 
    The qualification has been designed and structured so that qualifying learners can move from one context to another. Employers or institutions should be able to evaluate the outcomes of this qualification against the needs of their context and structure top-up learning appropriately.
    Equally, holders of other qualifications may be evaluated against this qualification for the purpose of RPL. 

    MODERATION OPTIONS 
  • Anyone assessing a learner against this qualification must be registered as an assessor with the MERS ETQA or any other relevant ETQA
  • Any institution or learning provider offering learning towards the achievement of this qualification should be accredited as a provider with the MERS ETQA or any other relevant ETQA
  • Moderation of assessment should be overseen by the MERS ETQA or any other relevant ETQA according to the moderation guidelines provided for in this qualification as well as the agreed ETQA procedures. 
    		•

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Criteria for registration of assessors

    The following criteria should be applied by the relevant ETQA:
  • Appropriate qualification and a minimum of 3 years experience in the field of vehicle servicing or a similar environment. The subject matter experience of the assessor can be established by recognition of prior learning.
  • Appropriate experience and understanding of assessment theory, processes and practices
  • Good interpersonal skills and the ability to balance the conflicting requirements of:
  • Maintaining national standards
  • The interests of the learner
  • The need for transformation and redressing the legacies of the past
  • The cultural background and language of the learner
  • Registration as an assessor with the MERS ETQA or any other relevant ETQA
  • Any other criteria required by the MERS ETQA or any other relevant ETQA. 
    		•

    NOTES 
    This qualification has been replaced by qualification 49689, which is National Certificate: Automotive Repair and Maintanance, Level 2, 120 credits.

    Rules of combination for this qualification (Two Specialisation Areas)
  • All Fundamental unit standards are compulsory (36 Credits)
  • All Core unit standards are compulsory (38 Credits)

    Elective unit standards:
  • Specialisation area 1 - Passenger, Light Delivery and Commercial Vehicles unit standards are compulsory (27 Credits) for learners specialising in this field
  • Specialisation area 2 - Earthmoving Equipment unit standards are compulsory (28 Credits) for learners specialising in this field
  • In addition, a selection of Individual Elective unit standards (a minimum of 19 Credits for Specialisation Area 1) to total 120 credits for this qualification
  • In addition, a selection of Individual Elective unit standards (a minimum of 18 Credits for Specialisation Area 2) to total 120 credits for this qualification 
    		•

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  12211  Build basic auto electrical circuits  Level 2  NQF Level 02  16 
    Core  15133  Carry out a service  Level 2  NQF Level 02  10 
    Core  15131  Inspect and lubricate a vehicle  Level 2  NQF Level 02  4 
    Core  12210  Remove, test, fit and service automobile batteries  Level 2  NQF Level 02  8 
    Fundamental  8963  Access and use information from texts  Level 2  NQF Level 02  5 
    Fundamental  9009  Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems  Level 2  NQF Level 02  3 
    Fundamental  12461  Communicate at work  Level 2  NQF Level 02  5 
    Fundamental  7480  Demonstrate understanding of rational and irrational numbers and number systems  Level 2  NQF Level 02  3 
    Fundamental  8962  Maintain and adapt oral communication  Level 2  NQF Level 02  5 
    Fundamental  12444  Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts  Level 2  NQF Level 02  3 
    Fundamental  7469  Use mathematics to investigate and monitor the financial aspects of personal and community life  Level 2  NQF Level 02  2 
    Fundamental  9007  Work with a range of patterns and functions and solve problems  Level 2  NQF Level 02  5 
    Fundamental  8964  Write for a defined context  Level 2  NQF Level 02  5 
    Elective  15121  Adjust headlights  Level 2  NQF Level 02  2 
    Elective  12212  Assemble, fit and repair automobile auxiliary harnesses  Level 2  NQF Level 02  12 
    Elective  15120  Balance a wheel  Level 2  NQF Level 02  4 
    Elective  13217  Collect and use information  Level 2  NQF Level 02  5 
    Elective  15130  Conduct an inspection on earthmoving equipment  Level 2  NQF Level 02  4 
    Elective  12243  Cut materials using the oxy-fuel gas cutting process (manual cutting)  Level 2  NQF Level 02  6 
    Elective  12465  Develop a learning plan and a portfolio for assessment  Level 2  NQF Level 02  6 
    Elective  15122  Dismantle earthmoving equipment components  Level 2  NQF Level 02  10 
    Elective  15125  Dismantle vehicle components  Level 2  NQF Level 02  6 
    Elective  12466  Explain the individual`s role within business  Level 2  NQF Level 02  4 
    Elective  15126  Install earthmoving equipment components  Level 2  NQF Level 02  14 
    Elective  13220  Keep the work area safe and productive  Level 2  NQF Level 02  8 
    Elective  9268  Manage basic personal finance  Level 2  NQF Level 02  6 
    Elective  7547  Operate a personal computer system  Level 2  NQF Level 02  6 
    Elective  13258  Participate in work group activities  Level 2  NQF Level 02  4 
    Elective  9880  Perform basic welding/joining of metals  Level 2  NQF Level 02  8 
    Elective  12214  Remove and fit automobile mechanical and electrical components  Level 2  NQF Level 02  12 
    Elective  15127  Remove earthmoving equipment components  Level 2  NQF Level 02  10 
    Elective  15123  Select and use vehicle lifting equipment  Level 2  NQF Level 02  3 
    Elective  12216  Select, use and care for engineering hand tools  Level 2  NQF Level 02  8 
    Elective  12476  Select, use and care for engineering measuring equipment  Level 2  NQF Level 02  4 
    Elective  12219  Select, use and care for engineering power tools  Level 2  NQF Level 02  6 
    Elective  15124  Take fluid samples from a vehicle  Level 2  NQF Level 02  3 
    Elective  12463  Understand and deal with HIV/AIDS  Level 2  NQF Level 02  3 
    Elective  7548  Use personal computer operating system  Level 2  NQF Level 02  3 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.