All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Communicate at work |
SAQA US ID | UNIT STANDARD TITLE | |||
12461 | Communicate at work | |||
ORIGINATOR | ||||
SGB Manufacturing and Assembly Processes | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 06 - Manufacturing, Engineering and Technology | Manufacturing and Assembly | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 2 | NQF Level 02 | 5 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2026-06-30 | 2029-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
The skills, values and knowledge reflected in this unit standard are required by people in the field of manufacturing and engineering.
The learning outcomes in this unit standard also contribute to the exit level outcomes required for various manufacturing and engineering qualifications. Qualifying learners can demonstrate an understanding of the importance of communication in a work context. They are able to make oral reports, act on instructions, use workplace language and participate in meetings. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
This unit standard has been designed as part of a progression. It is one of a series of unit standards for workplace communication and working with information. |
UNIT STANDARD RANGE |
The scope and level of this unit standard is determined by the ranges as indicated under the specific outcomes. |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Explain and discuss the importance of using communication in the work situation |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An understanding of the importance of communication in the work situation is demonstrated. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 2 |
2. Workplace language is used appropriately and accurately in work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 3 |
3. Instructions are carried out correctly and clarification sought where needed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 4 |
4. Oral reports are given related to work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 5 |
5. Participation in meetings is effective and messages accurately conveyed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
SPECIFIC OUTCOME 2 |
Use workplace language to describe conditions, events, problems and actions |
OUTCOME RANGE |
Workplace language includes special purpose gestrues and terminology |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An understanding of the importance of communication in the work situation is demonstrated. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 2 |
2. Workplace language is used appropriately and accurately in work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 3 |
3. Instructions are carried out correctly and clarification sought where needed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 4 |
4. Oral reports are given related to work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 5 |
5. Participation in meetings is effective and messages accurately conveyed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
SPECIFIC OUTCOME 3 |
Receive, evaluate, clarify and act on instructions |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An understanding of the importance of communication in the work situation is demonstrated. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 2 |
2. Workplace language is used appropriately and accurately in work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 3 |
3. Instructions are carried out correctly and clarification sought where needed. |
ASSESSMENT CRITERION 4 |
4. Oral reports are given related to work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 5 |
5. Participation in meetings is effective and messages accurately conveyed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
SPECIFIC OUTCOME 4 |
Make oral reports |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An understanding of the importance of communication in the work situation is demonstrated. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 2 |
2. Workplace language is used appropriately and accurately in work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 3 |
3. Instructions are carried out correctly and clarification sought where needed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 4 |
4. Oral reports are given related to work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 5 |
5. Participation in meetings is effective and messages accurately conveyed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
SPECIFIC OUTCOME 5 |
Participate in meetings |
OUTCOME RANGE |
Meeting participation includes describing conditions and situations and stating own opinions. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An understanding of the importance of communication in the work situation is demonstrated. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 2 |
2. Workplace language is used appropriately and accurately in work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 3 |
3. Instructions are carried out correctly and clarification sought where needed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 4 |
4. Oral reports are given related to work situation. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
ASSESSMENT CRITERION 5 |
5. Participation in meetings is effective and messages accurately conveyed. |
ASSESSMENT CRITERION NOTES |
Indicators
1. Explanations given are clear, drawing from learner's own work experience. 2. Information is communicated systematically, accurately and in a timely manner Understanding confirmed Respond to 'what if' and 'why' questions covering: |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
The assessment will be governed by the policies and guidelines of the MERSETA Education and Training Quality Assuror (ETQA) who has jurisdiction over this field of learning.
The assessor will (at the very least) be accredited and have a technical qualification in this learning area. The learner can be assessed in the language of his/her choice although if s/he has to report incidents or conditions to some one else, s/he will be assessed on his/her ability to report in the language commonly used in the working environment. The learner will be assessed in the workplace or by simulation, but can submit documents, projects, test results and assignments that are not produced in the workplace or by the RPL process. The learner can be assessed against this unit standard to obtain credits or as part of an integrated assessment for a qualification. |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
1. Purpose of:
2. Attributes, descriptions, characteristics & properties: 3. Cause and effect, implications of: 4. Procedures and techniques: 5. Regulations, legislation, agreements, policies, standards: 6. Theory: rules, principles, laws: 7. Relationships, systems: |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO WORKING |
Work effectively with others:
|
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organise and critically evaluate information:
|
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively:
|
UNIT STANDARD CCFO SCIENCE |
Use science and technology effectively and critically:
|
UNIT STANDARD CCFO DEMONSTRATING |
Demonstrate an understanding of the world as a set of related systems:
|
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 49605 | National Certificate: Environmental Practice | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | LG SETA |
Fundamental | 21004 | National Certificate: Automotive Component Manufacturing and Assembly | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2008-11-01 | Was MERSETA until Last Date for Achievement |
Fundamental | 22858 | National Certificate: Autotronics | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2009-11-07 | Was MERSETA until Last Date for Achievement |
Fundamental | 58722 | National Certificate: Engineering Fabrication | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
Fundamental | 22869 | National Certificate: Engineering Fabrication | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2007-08-16 | MERSETA |
Fundamental | 23257 | National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2011-02-16 | MERSETA |
Fundamental | 66312 | National Certificate: Lumber Milling | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | FPMSETA |
Fundamental | 48695 | National Certificate: Measurement, Control and Instrumentation | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2009-04-08 | Was EWSETA until Last Date for Achievement |
Fundamental | 23273 | National Certificate: Mechanical Engineering: Fitting | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2008-06-25 | MERSETA |
Fundamental | 23254 | National Certificate: Mechanical Engineering: Fitting and Machining | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2008-06-25 | MERSETA |
Fundamental | 23277 | National Certificate: Mechanical Engineering: Machining | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2008-06-25 | MERSETA |
Fundamental | 67629 | National Certificate: Mechatronics | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 22770 | National Certificate: Mechatronics | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2009-07-29 | Was MERSETA until Last Date for Achievement |
Fundamental | 21014 | National Certificate: Metal and Engineering Manufacturing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2008-11-01 | Was MERSETA until Last Date for Achievement |
Fundamental | 58718 | National Certificate: Metals Processing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 49018 | National Certificate: Metals Production | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2008-11-26 | MERSETA |
Fundamental | 20888 | National Certificate: Plastics Manufacturing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Registered" |
2005-06-12 | Was MERSETA until Last Date for Achievement |
Fundamental | 49450 | National Certificate: Plastics Manufacturing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 36154 | National Certificate: Polymer Composite Fabrication | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 21011 | National Certificate: Power and telecommunication cable manufacturing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 57900 | National Certificate: Printing and Manufacture of Packaging | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2015-06-30 | FPMSETA |
Fundamental | 48800 | National Certificate: Quality Checking and Finishing of Manufactured Tyres | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 24455 | National Certificate: Servicing Vehicles | Level 2 | NQF Level 02 | Passed the End Date - Status was "Registered" |
2005-11-30 | Was MERSETA until Last Date for Achievement |
Fundamental | 24215 | National Certificate: Thermoplastic Fabrication | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 48793 | National Certificate: Tyre and Tyre Component Manufacturing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 61809 | National Certificate: Tyre Repair and Maintenance | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 24214 | National Certificate: Welding Application and Practice | Level 2 | NQF Level 02 | Passed the End Date - Status was "Registered" |
2006-12-03 | MERSETA |
Fundamental | 77003 | National Certificate: Yacht and Boat Building | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MERSETA |
Fundamental | 48988 | National Certificate: Forestry: Timber Harvesting | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | FPMSETA |
Elective | 64189 | National Certificate: Metals Production | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | A4 Consultancy CC |
2. | ADCORP TECHNICAL TRAINING (PTY) LTD |
3. | Amabamba Recruitment |
4. | ANGLO PLATINUM - ENGINEERING SKILLS TRAINING CENTRE |
5. | AVAX SA 481 CC. T/A Mandisa Development Services |
6. | Buena Vista Learning Academy |
7. | Bull's Business and Skills Training Institute |
8. | Buyisiwe Management Services (Pty) Ltd |
9. | Dee's Training (PTY) LTD |
10. | Edutraining Business College |
11. | ERGO BUSINESS DEVELOPMENT ACADEMY NPC |
12. | Faranang Marketing |
13. | FINSCH DIAMOND MINE(PTY) LTD |
14. | Fire Protection Association of Southern Africa |
15. | Furniture World Training Centre |
16. | FUTURE DISCOVERY TRAINING ACADEMY |
17. | Giamanje TVET College |
18. | Glentech Innovative Design Concepts |
19. | Growth Management Consulting |
20. | HARMONY GOLD MINING CO LTD |
21. | HDPSA |
22. | IQ Skills Academy (PTY) LTD. |
23. | Jobafrik Consulting |
24. | Josmap Training Institute |
25. | Kay Beez Development Projects |
26. | KUMBA IRON ORE (SISHEN) |
27. | Legal Environment Safety & Health Requirements cc |
28. | Limadi Industrial Projects |
29. | Majuba FET College - Central Office |
30. | Makhuba Development Projects CC |
31. | Mamuhle Academy |
32. | MARS Business Consulting |
33. | Mazasa Management Consulting CC. |
34. | Mcebo Technologies |
35. | Mintirho Development Services |
36. | Mortarboard Training Solutions |
37. | Ndwamato Training Solutions (Pty) Ltd |
38. | Networx for Career Development |
39. | Nkinane Trading Enterprise |
40. | NKQUBELA CONSULTING |
41. | Nokusho M Consulting and Trading |
42. | OMNI HR CONSULTING PTY LTD |
43. | Paramount Training Academy |
44. | Pebetse Training and Consulting |
45. | Petra Institute of Development |
46. | PFIM Trading (Pty) Ltd |
47. | Phambile Skills Training (Pty) Ltd |
48. | Phumelela Sisonke African Foundation |
49. | PMA Holdings (PTY ) LTD. |
50. | Progressive School of Business and Engineering (Pty) |
51. | Reflections Development Institute |
52. | RLSTP Training & Development (PTY) LTD. |
53. | SIBANYE GOLD ACADEMY PROPRIETARY LIMITED |
54. | Simmek Holdings |
55. | South African Corporate Training Association |
56. | South African Forestry Training College |
57. | South West Gauteng College - Central Office |
58. | Starplex 489 cc |
59. | Tachfin Holdings |
60. | TAMASA TRAINING PTY LTD |
61. | Tasc Business Consulting and Training |
62. | Tembe Service Providers |
63. | Thando Consulting Services |
64. | THUNGELA OPERATIONS (PTY) LTD |
65. | Timothy Fasheun Group Enviromentors (Pty) Ltd |
66. | TLD Consulting |
67. | Tloumogale Business Development & Consulting |
68. | Transafric Consulting Pty Ltd |
69. | TWINMARK STRATEGY AND MANAGEMENT CONSULTANTS |
70. | Umbuso Training Services |
71. | UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD |
72. | University of Venda |
73. | VPK BUSINESS VENTURE C C |
74. | Wildlife and Enviroment Society of South Africa |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |