SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Maintain health, hygiene and a professional appearance 
SAQA US ID UNIT STANDARD TITLE
7800  Maintain health, hygiene and a professional appearance 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The learner must understand the importance of maintaining good personal health and hygiene at all times. The learner should also understand the importance of a professional appearance when dealing with customers and the way in which this enhances the image of the company. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Explain the reasons and importance for complying with legislative and organisational policy with regards to personal hygiene and professional appearance. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Legislative and organisational procedures for dress codes and personal hygiene are described. 
ASSESSMENT CRITERION NOTES 
Assess this unit standard in the workplace or a realistic working environment. 

ASSESSMENT CRITERION 2 
The importance of maintaining good personal hygiene standards is emphasised. 
ASSESSMENT CRITERION RANGE 
The range of personal hygiene is: Hair, moustaches, beards, nails.
 

ASSESSMENT CRITERION 3 
The importance of wearing clean and smart clothing and maintaining a professional appearance is explained. 

ASSESSMENT CRITERION 4 
Personal cleanliness, hygiene and grooming are maintained according to organisational requirements/policy. 

ASSESSMENT CRITERION 5 
Jewellery and cosmetics are worn strictly in accordance with organisational requirements/policy. 

SPECIFIC OUTCOME 2 
Explain organisational procedures to be followed when a person is suffering an illness. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
The organisational procedure that should be followed when one is sick is described. 

ASSESSMENT CRITERION 2 
The reasons whether or not to interact with people, when suffering from certain illnesses are discussed. 
ASSESSMENT CRITERION RANGE 
The range of illnesses is: Flu, chicken pox/measles/mumps, headache, migraine, diarrhoea.
 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO ORGANISING 
Organise and manage oneself - relates to the following outcomes:
  • Wear clean, smart and appropriate clothing and explain what is appropriate and why.
  • Maintain personal cleanliness and hygiene according to company policy. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Recommendations and Exemplars for the design of:

    Learning / Curriculum
  • The learner must be familiar with the requirements of the gaming board and all relevant company procedures relating to health, hygiene and dress code.
  • The learner must understand the importance of maintaining good personal hygiene at all times.
  • Special emphasis must be placed on the importance of maintaining a high standard of personal grooming when on duty.
  • The learner must understand the procedure that should be followed when sick including why and to whom illnesses should be reported as well as the location of the first aid box.
  • This unit should form part of the induction programme for the learner.

    Performance systems
  • Ongoing measurement of the learner`s ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 1 month of being trained. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  36233   National Certificate: Specialist Hygiene and Cleaning Services  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Fundamental  14110   National Certificate: Accommodation Services  Level 2  NQF Level 02  Reregistered  2023-06-30  CATHSSETA 
    Fundamental  14114   National Certificate: Dealing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was CATHSSETA until Last Date for Achievement 
    Fundamental  14115   National Certificate: Fast Food Services  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Fundamental  14120   National Certificate: Gaming (Slots Operations)  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-09-17  Was CATHSSETA until Last Date for Achievement 
    Fundamental  14121   National Certificate: Gaming (Surveillance Operations)  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-09-17  Was CATHSSETA until Last Date for Achievement 
    Fundamental  14117   National Certificate: Gaming Cashiering  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-09-17  Was CATHSSETA until Last Date for Achievement 
    Fundamental  14113   National Certificate: Food and Beverage Services  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  CATHSSETA 
    Fundamental  14116   National Certificate: Hospitality Reception  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2007-10-30  Was CATHSSETA until Last Date for Achievement 
    Fundamental  14111   National Certificate: Professional Cookery  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  CATHSSETA 
    Fundamental  61597   National Certificate: General Travel  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  14123   National Diploma: Accommodation Services  Level 5  NQF Level 05  Reregistered  2023-06-30  CATHSSETA 
    Fundamental  14109   National Diploma: Fast Food Services  Level 5  NQF Level 05  Reregistered  2023-06-30  CATHSSETA 
    Fundamental  61596   National Diploma: Food and Beverage Management  Level 5  NQF Level 05  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  14112   National Diploma: Professional Cookery  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2015-03-13  CATHSSETA 
    Fundamental  14122   National Diploma: Retail Travel  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. African Global Skills Academy Pty Ltd 
    2. Bella FE Consulting 
    3. Bidvest Catering Services (PTY) LTD 
    4. Biz-Ed Trading (Pty) Ltd 
    5. BODUBELO HOSPITALITY & MODERN CATERING 
    6. Bravoplex 559 cc 
    7. C Madumo Projects 
    8. Civivision 
    9. CONCORDE TRAVEL (PTY) LTD 
    10. Daluxolo Human Capital Development (Pty) Ltd 
    11. DRUM BEAT SAFARIS 
    12. Eden Hospitality Service & Training Unit CC 
    13. First Resorts Management (Pty) Ltd 
    14. FOOD HOSPITALITY & TOURISM ACADEMY (PTY) 
    15. GP Skills Acadamy (Pty) Ltd 
    16. HOSPITALITY PROFESSIONALS SOUTH AFRICA 
    17. Imbizo Training & Development Consultants 
    18. Ingcebo Training Empowerment (Pty) Ltd 
    19. Injongo SSS 
    20. Khanimy Trading Enterprises CC 
    21. Leap Skills Developmemt Institute (Pty) Ltd 
    22. Legacy Training Institute 
    23. Legend Hospitality School 
    24. Lisolethu Trading 
    25. Luxury More Hotels (Pty) Ltd 
    26. Mmatli Holdings Pty Ltd 
    27. Mmuso Lehumo Distributors 
    28. Mortarboard Training Solutions 
    29. MOTHUSI MANAGEMENT CONSULTANTS 
    30. Mpumalanga Education, Training and Skills Development Agency 
    31. NDIKHOYA DINALEDI SERVICES 
    32. Ndzali Labour Relations 
    33. Ngwana Monamedi Trading Enterprise 
    34. Nomagwanishe Investments cc 
    35. Nomsa and Zandi Enterprises and Projects Pty Ltd 
    36. Phosaane Business Enterprise 
    37. Re Tshepeng 
    38. SA COLLEGE FOR TOURISM 
    39. Seasonix Catering & Events Pty Ltd 
    40. SEGO SA Thuto 
    41. Tellumat Pty Ltd 
    42. Tesoriro Trading 
    43. THE DAILY BUZZ 
    44. TKS Bakery and Confectionary 
    45. Tonia`s Trading Enterprises 
    46. Tourism and Business Institute of SA t/a Gaming & Hospitatity 
    47. Tourism World (Pty) Limited 
    48. Tsogo Sun Casinos Pty Ltd 
    49. VPK BUSINESS VENTURE C C 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.