SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Motivate and Build a Team 
SAQA US ID UNIT STANDARD TITLE
242819  Motivate and Build a Team 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13947  Motivate a team  Level 4  NQF Level 04  6  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard introduces the junior manager to the concept of motivation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the importance of motivating a team.
  • Demonstrating an understanding of self and team members in a workplace.
  • Applying theories of motivation and group dynamics.
  • Implementing a plan of action to strengthen a team.
  • Providing feedback and recognising achievements. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • The scope of this Unit Standard is motivation of a business unit, group or team within the range of the leader's own authority.
  • Theories of motivation could include needs, expectancy and equity theories.
  • Techniques leaders can use to motivate a team include, but are not limited to, communication (informing, active listening, mutual understanding, feedback, positive and negative reinforcement) building trust, gaining commitment, recognising achievement, empathy, leadership styles such as are expressed under situational leadership, setting objectives, providing incentives, involving).
  • 'Situation' includes, but is not limited to, the current motivational levels of the team, work context and ergonomics.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the importance of motivating a team. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Reasons why motivation is important are explained with examples. 

    ASSESSMENT CRITERION 2 
    Indicators of motivation are identified, according to theory and practice. 

    SPECIFIC OUTCOME 2 
    Demonstrate an understanding of self and team members in a workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Own strengths and areas for development are identified, based on self-reflection and feedback. 

    ASSESSMENT CRITERION 2 
    Strengths and areas of development of team are identified based on observation and feedback. 

    SPECIFIC OUTCOME 3 
    Apply theories of motivation and group dynamics. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Compare and contrast two theories of motivation with examples. 

    ASSESSMENT CRITERION 2 
    Elements of group dynamics are identified according to theory and practice. 
    ASSESSMENT CRITERION RANGE 
    Group dynamics includes, but is not limited to, conflict, personality, skills, culture, value, ethics, knowledge and power.
     

    ASSESSMENT CRITERION 3 
    An action plan to strengthen the team is compiled according to Standard Operating Procedures. 

    SPECIFIC OUTCOME 4 
    Implement a plan of action to strengthen a team. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The team leader obtains commitment from the team to achieve the action plan. 

    ASSESSMENT CRITERION 2 
    Implementation is executed according to the action plan. 

    ASSESSMENT CRITERION 3 
    Implementation of the plan is monitored and amended accordingly. 

    SPECIFIC OUTCOME 5 
    Provide feedback and recognise achievements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Group dynamics is observed and reflected on by the team leader, according to theory and practice. 

    ASSESSMENT CRITERION 2 
    Feedback is provided to each member of the team according to observation. 

    ASSESSMENT CRITERION 3 
    Recognition is given to team members who have contributed to the development of the team. 

    ASSESSMENT CRITERION 4 
    Feedback and observation is used to implement corrective action and provide changes to the action plan, where appropriate. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in applying motivational techniques. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself in drawing up action plans. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information based on reflection of the teams' current level of motivation. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively by describing theories of motivation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13947, " Motivate a team " Level 4, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2018-06-30  CATHSSETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  65029   Further Education and Training Certificate: Music  Level 4  NQF Level 04  Reregistered  2018-06-30  CATHSSETA 
    Core  72050   Further Education and Training Certificate: Pharmacist Assistance  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  67697   Further Education and Training Certificate: Sport Administration  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  65490   National Certificate: Arboriculture: Tree Preservation  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Elective  58578   National Certificate: Local Government Councillor Practices  Level 3  NQF Level 03  Reregistered  2018-06-30  LG SETA 
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Reregistered  2018-06-30  W&RSETA 
    Elective  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  78883   Further Education and Training Certificate: Autotronics  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  67509   Further Education and Training Certificate: Community Development  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  64697   Further Education and Training Certificate: Community Health Work  Level 4  NQF Level 04  Reregistered  2018-06-30  HW SETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2018-06-30  ETDP SETA 
    Elective  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 
    Elective  48915   Further Education and Training Certificate: Manufacturing and Assembly Operations Supervision  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  67464   Further Education and Training Certificate: Marketing  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  79687   Further Education and Training Certificate: Metal and Engineering Manufacturing Processes  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66249   Further Education and Training Certificate: New Venture Creation  Level 4  NQF Level 04  Reregistered  2018-06-30  SERVICES 
    Elective  50080   Further Education and Training Certificate: Project Management  Level 4  NQF Level 04  Reregistered  2018-06-30  SERVICES 
    Elective  57824   Further Education and Training Certificate: Public Administration  Level 4  NQF Level 04  Reregistered  2018-06-30  PSETA 
    Elective  59097   Further Education and Training Certificate: Real Estate  Level 4  NQF Level 04  Reregistered  2018-06-30  SERVICES 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2018-06-30  SAS SETA 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 
    Elective  36153   National Certificate: Polymer Composite Fabrication  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2018-06-30  MERSETA 
    Elective  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  CATHSSETA 
    Elective  61489   National Certificate: Transport Operations  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2013/077851/07 South Africa (Pty) Ltd 
    2. AboutLearning 
    3. Aboutlearning Pty Ltd 
    4. Access Employment Skills & Development Agency 
    5. AFIKA AMECEBO CC 
    6. Africa Corporate Training Institute and HR Consulting 
    7. Africa Institute For Public Administration 
    8. Africa Skills Training Solutions (Pty) Ltd 
    9. ANGLOGOLD ASHANTI LTD (V/R) 
    10. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    11. Asiphokuhle Training and Research Institute 
    12. AVAX SA 481 CC. T/A Mandisa Development Services 
    13. Award Media (Pty) Ltd T/A Award Training (PORT ELIZABETH) (TP) 
    14. Beekman Super Canopies (STIKLAND) (TP) 
    15. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    16. Boikgantsho Consulting & Events 
    17. BPC HR Solutions (PRETORIA) (TP) 
    18. Bravospace 139 cc T/A Metro Skills Academy (PORT ELIZABETH) (TP) 
    19. Bridgestone South Africa (Pty) Ltd - Isando Branch (ISANDO) (TP) 
    20. BTC TRAINING AFRICA PTY LTD 
    21. Buffalo City Public FET College - East London Campus 
    22. BW Khuzwayo Consulting CC 
    23. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    24. CB Willemse Training 
    25. COLLIERY TRAINING COLLEGE 
    26. Columbus Stainless (Pty) Ltd (MIDDELBURG) (TP) 
    27. CREATIVE FOUNDATION TRAINING 
    28. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    29. Development Bank of Southern Africa (DBSA) 
    30. DHW SECURITY AND TRAINING SERVICES 
    31. Disaster Management Solutions 
    32. DMP Training (PINETOWN) (TP) 
    33. Donn Products (Pty) Ltd T/A Saint-Gobain Construction 
    34. Donn Products (Pty) Ltd T/A Saint-Gobain Construction Products 
    35. Donn Products (Pty) Ltd T/A Saint-Gobain Construction Products Academy 
    36. Dorbyl Automotive Systems (NEAVE INDUSTRIAL) (TP) 
    37. Eastcape Midlands Public FET College - Charles Good Year Campus 
    38. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    39. Edutel Wholesale & Retail Academy 
    40. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    41. ENB Training Service 
    42. Etata Trading cc T/A ETATA Training (ALTON) (TP) 
    43. FIREARM COMPETENCY ASSESSMENT AND TRAINING CENTRE PORT SHEPSTONE 
    44. FURNITURE WORLD TRAINING CENTRE 
    45. Gemini Training And Development Pty Ltd 
    46. Gijima AST Holdings (Pty) Ltd T/A Industrial Skills Development (Tlhah 
    47. Gijima Holdings (Pty) Ltd T/A Industrial Skills Development - Middelb 
    48. Golden Rewards 175 CC 
    49. Guest Resource Services (Pty) Ltd 
    50. Hadassah Security Consultants Cc 
    51. HLANGANANI COMPUTECH COLLEGE PTY LTD 
    52. HPS ACADEMY (PTY) LTD 
    53. HUGENOTE COLLEGE 
    54. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    55. Ikusasa Lothisha t/a ECD Training Provider 
    56. IMPALA PLATINUM LIMITED - RUSTENBURG 
    57. Imperial Technical Training Academy (GERMISTON) (TP) 
    58. Imperial Technical Training Academy (WADEVILLE) (TP) 
    59. IMVULA SKILLS DEVELOPMENT ACADEMY 
    60. INDUB TRADING CC T/A MARITIME & SKILLS COLLEGE 
    61. Institute of Professional Studies and Services (Pty) Ltd 
    62. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    63. ITO Focus Reagile 
    64. Izizwe Training Centre (Pty) Ltd T/A Simtech Training (NORTHDENE) (TP) 
    65. J. R. SECURITY SERVICES 
    66. JESUA CONSULTANTS (Hartenbos) (WA) 
    67. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    68. Jobafrik Consulting 
    69. Josmap Training Institute 
    70. Kalideen Management 
    71. Kamanga Skills Projects 
    72. Karabo Ya Karabo 
    73. Keewave Trading 403 (Pty) Ltd T/A VH Consulting (DURBAN) (TP) 
    74. Kgotla Trading Enterprise 
    75. Kwamahlati Training Services cc 
    76. Leap Skills Developmemt Institute (Pty) Ltd 
    77. Legal Environment Safety & Health Requirements cc 
    78. Lesedi Educare Association 
    79. Letlhokoa Management Services CC 
    80. MAS SAFE SECURITY CC 
    81. Mass Computer Training And Printers 
    82. Master Retailing (Pty) Ltd 
    83. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    84. MCD Training Centre (Pty) Ltd (MEYERTON) (TP) 
    85. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    86. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    87. METSKILL (PTY) LTD 
    88. Mgwezane Training and Events Management CC. 
    89. Michris Consulting And Global Skills 
    90. Mimoisa Business Solutions CC 
    91. MINERAL MINING TRAINING INSTITUTE (PTY) LTD 
    92. MJ Mafunisa Consulting (PTY) LTD 
    93. MML Consulting CC. 
    94. Mr Price Group Ld 
    95. MSC Education Holdings (Pty) Ltd t/a MSC Business College 
    96. MZANSI SKILLS BASE CC (Selby)(TP) 
    97. Nela Kahle 80 cc 
    98. Netgrow Training Solutions 
    99. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    100. NOFESA cc 
    101. Northlink College - Tygerberg Campus 
    102. NU LAW FIREARMS COMPLIANCE 
    103. Occupation-Defined Learning 
    104. Owl Business Training (Pty) Ltd 
    105. PCJ Skills Development Agency T/A Smart Training Solutions (PORT ELIZA 
    106. PHAKAMANI AGENCY CC 
    107. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    108. Plastics Federation of South Africa (MAITLAND) (TP) 
    109. Plastics Federation of South Africa (MIDRAND) (TP) 
    110. Plastics Federation of South Africa (WESTMEAD) (TP) 
    111. PMA Holdings (PTY ) LTD. 
    112. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    113. Qabuka-Vuka Development Trading 
    114. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    115. RAMAZWI SECURITY SERVICES CC 
    116. Read Educational Trust 
    117. REBAGONI TRADING AND PROJECTS T/A THE SOUTH AFRICAN SECURITY ACADEMY 
    118. Regent Business School (Pty) Ltd t/a Regent Business School 
    119. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    120. SG Coal (Pty) Ltd (TP) 
    121. SHEMULA TRADING ENTERPRISE 
    122. SIYAYA HYGIENE AND SKILLS INSTITUTE 
    123. SMITHS MANUFACTURING (PTY) LTD (New Germany)(TP) 
    124. South African Institute of Learning (SAIL) 
    125. South African ABET Development Agency SAADA 
    126. South African Forestry Training College 
    127. South Cape Public FET College - Oudtshoorn Campus 
    128. SOUTHPRO SKILLS DEVELOPMENT 
    129. Spilamart cc T/A 1st Safety & Training (SABIE) (TP) 
    130. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    131. T A M AGRIDIV 
    132. The Automobile Association of South Africa T/A AA Training Academy (MO 
    133. THE BTC GROUP 
    134. The Crimson CO CC. 
    135. The Ed Agency 
    136. The Skills College for Development & Training cc (PRETORIA) (TP) 
    137. Tlaletso Consultants 
    138. TLHALEFO SKILLS DEVELOPMENT CC 
    139. TOWERSTONE PTY LTD 
    140. TPN Training and Recruitment cc 
    141. Tubular Holdings (Pty) Ltd (EMALAHLENI) (TP) 
    142. Umgungundlovu FET College - Plessislaer Campus 
    143. Vantage Training 
    144. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    145. Waterberg FET College - Mokopane Campus 
    146. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 
    147. Woolworths Pty Ltd 
    148. Woz'obona Early Childhood Community Service Group 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.