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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Pharmacist Assistance 
SAQA QUAL ID QUALIFICATION TITLE
72049  National Certificate: Pharmacist Assistance 
ORIGINATOR
SGB Pharmacy 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report.  SFAP - Sub-framework Assignment Pending 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 09 - Health Sciences and Social Services  Curative Health 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  140  Level 3  NQF Level 03  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2021-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2022-06-30   2025-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification replaces: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
82026  National Certificate: Basic Level Pharmacist Assistance  Level 3  Level TBA: Pre-2009 was L3  131  Complete 
17101  National Certificate: Pharmacists' Assistance  Level 3  Level TBA: Pre-2009 was L3  131  Complete 
19825  Certificate: Basic Level Pharmacists' Assistants: Hospital Pharmacy  Level 3  Level TBA: Pre-2009 was L3  120  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

The purpose of this Certificate qualification is to equip learners to understand and acquaint themselves with the underlying principles of all of the major areas related to the pharmaceutical environment by providing them with grounding in the relevant legislative and ethical requirements as well as the basic technical skills required in this field. The Certificate forms part of a number of career paths in the health sector and more specifically in the pharmacy sector, thereby promoting the notion of quality lifelong learning.

By assisting in the development of competence in this field this Certificate, in the long term, will assist in addressing the government's call for the training and development of an increased number of pharmaceutical professionals. In the short term, the qualification will directly assist in skilling pharmacist assistants to support the pharmacist in rendering a pharmaceutical service.

This qualification is structured to recognize the categories identified in the current legislation and thus requires learners, who wish to be registered with the South African Pharmacy Council upon completion of the Qualification, to select a category from the following:
  • Community Pharmacy.
  • Institutional Pharmacy.
  • Wholesale distribution of Pharmaceutical Goods.
  • Manufacture of Pharmaceutical Goods.

    The learner will, at all times, function in accordance with the Scope of Practice of the South African Pharmacy Council relevant to Pharmacist Assistant (Basic).

    Rationale:

    The Certificate: Pharmacist Assistance, NQF Level 3, is designed to meet the needs of learners who are either currently involved in the pharmaceutical field or who wish to be so in future. While the subfield at present is listed as Curative Health, this should be read to include Preventative Health, Promotive Health and Development Services, Curative Health and Rehabilitative Health Services.

    The Certificate will allow access to the pharmaceutical environment, and may also open up opportunities for adult learners who wish to develop their careers in one or more of the related categories. Qualifying learners, who meet all necessary requirements, will be able to register as a Pharmacist's Assistant (Basic) with the South African Pharmacy Council.

    This qualification reflects the core needs of the pharmaceutical environment. It aims to address these needs by capacitating learners with both the scientific knowledge and interpersonal skills required in the workplace. It especially takes cognisance of those learners who were previously disadvantaged and could not complete the required formal learning, by recognising the workplace as a learning environment and hence addressing one of the key strategic objectives of the Human Resources Development Plan of the Department of Health.

    The Certificate will not only allow access to the pharmaceutical field, but may also open up opportunities for learners who wish to develop their careers in one or more of the related categories. Through the integration of theoretical understanding and workplace learning, the learner may develop skills, knowledge and understanding that will directly improve performance in the work environment. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this qualification are competent in:
  • Mathematical Literacy at NQF Level 2.
  • Communication at NQF Level 2.

    Recognition of Prior Learning:

    This qualification can be achieved in whole or in part through the Recognition of Prior Learning (RPL). Learners obtaining the whole qualification through RPL and wishing to be registered as Pharmacist Assistants (Basic) with the South Africa Pharmacy Council. are required to complete a practical assessment component for the purpose of such registration. This implies that the qualification may be granted to learners who have:
  • Acquired the skills and knowledge without attending formal courses providing they can demonstrate competence in the outcomes of the individual Unit Standards as required by the Fundamental, Core and Elective areas stipulated in the Qualification and by the Exit Level Outcomes.
  • Completed the experiential learning required by the South African Pharmacy Council.

    Learners submitting themselves for RPL should be thoroughly briefed prior to the assessment, and may be required to submit a Portfolio of Evidence in the prescribed format and/or undergo a workplace assessment to be assessed for formal recognition. While this is primarily a workplace-based Qualification, evidence from other areas of endeavor may be introduced if pertinent to any of the exit level outcomes.

    Access to the Qualification:

    Access to the qualification is open to all learners who comply with the requirements of the current Regulations relating to Pharmacy Education and Training which are published in terms of the current legislation pertaining to Pharmacy. Such learners are expected to be:
  • In a contractual arrangement for a minimum period of 12 months with an Approved Pharmacy.
  • Trained by an Approved Tutor approved by the South African Pharmacy Council.
  • Registered as Pharmacists' Assistant Learners with the South African Pharmacy Council for a minimum period of 12 months.

    Note: Pharmacies offering training for Pharmacists' Assistant Learners must comply with the following:
  • Have current South African Pharmacy Council approval as a training site for the training of Pharmacists' Assistants.
  • Have an Approved Tutor on the premises for the duration of the learning period. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    Due to the complex nature of the environment, as defined by the current legislation, this qualification has been structured so that the Core Component reflects the nucleus of the competencies required in the sector. Specific sub-sector knowledge is accommodated in the Elective Component. Elective unit standards to address personal growth and development are also included.

    The qualification is made up of the following Components:
  • The Fundamental Component consists of unit standards totaling 36 credits all of which are compulsory.
  • The Core Component consists of unit standards totaling 41 credits all of which are compulsory.
  • The Elective Component consists of a number of specialisation categories. Learners are to choose one specialisation category and complete all the unit standards totaling at least 63 credits listed for that specialisation category.

    Learners are required to complete all the unit standards listed in the specialisation category so as to qualify for registration with the Pharmacy Council as a Pharmacist Assistant (Basic) in that particular category.

    Should the unit standards in a specialization category total less than 63 credits, learners are to choose additional Elective unit standards, except those unit standards which are listed as unsuitable for the category, to give a minimum of 63 credits for the Elective Component.

    Specialisation Categories:

    Community or Hospital Pharmacy:

    Learners specialising in either Community Pharmacy or Hospital Pharmacy to become eligible for registration with the South African Pharmacy Council in the category Pharmacist's Assistant (Basic) are required to complete the following Elective Unit Standards:
  • ID 256482: Sell products or services to clients in a pharmacy, NQF Level 3, 6 credits.
  • ID 256496: Compound, manipulate, prepare and pack pharmaceutical products, NQF Level 3, 12 credits.
  • ID 256484: Display products in a pharmacy, NQF Level 3, 6 credits.
  • ID 256495: Identify common conditions and ailments to provide information relating to health and medicine, NQF Level 4, 10 credits.
  • ID 256479: Monitor, handle and dispatch pharmacy stock, NQF Level 3, 7 credits.
    Any other Elective unit standards of their choice to give a total of 63 credits for the Elective Component, with the exception of the following unit standards which are not appropriate for the category Community Pharmacy:
  • ID 256483: Weigh raw materials in large scale pharmaceutical manufacturing, NQF Level 3, 4 credits.
  • ID 256481: Manufacture pharmaceutical products on a large scale, NQF Level 3, 10 credits.

    Institutional Pharmacy:

    In order for learners to specialise in Hospital Pharmacy and become eligible for registration with the South African Pharmacy Council in the category Pharmacist Assistant (Basic), they are required to complete the following Elective unit standards:
  • ID 256479: Monitor, handle and dispatch pharmacy stock, NQF Level 3, 7 credits.
  • ID 256482: Sell products or services to patients/clients in a pharmacy, NQF Level 3, 12 credits.
  • ID 256496: Compound, manipulate, prepare and pack pharmaceutical products, NQF Level 3, 12 credits.
  • ID 256495: Identify common conditions and ailments to provide information relating to health and medicine, NQF Level 4, 10 credits.
  • Any other Elective Unit Standards of their choice to give a total of 63 credits for the Elective Component, with the exception of the following Unit Standards which are not appropriate for the category Institutional Pharmacy:
    > ID 256483: Weigh raw materials in large scale pharmaceutical manufacturing, NQF Level 3, 4 credits.
    > ID 256481: Manufacture pharmaceutical products on a large scale, NQF Level 3, 10 credits.

    Wholesale Pharmacy:

    In order for learners to specialise in Wholesale Pharmacy and become eligible for registration with the South African Pharmacy Council in the category Pharmacist Assistant (Basic), they are required to complete the following Elective unit standards:
  • ID 256479: Monitor, handle and dispatch pharmacy stock, NQF Level 3, 7 credits.
  • ID 114911: Resolve customer queries and complaints, NQF Level 3, 8 credits.
  • ID 243680: Take orders from customers, NQF Level 3, 12 credits.
  • Any other Elective Unit Standards of their choice to achieve a total of 63 credits for the Elective Component, with the exception of the following Unit Standards which are not appropriate for the category Wholesale Pharmacy:
    > ID 256483: Weigh raw materials in large scale pharmaceutical manufacturing, NQF Level 3, 4 credits.
    > ID 256481: Manufacture pharmaceutical products on a large scale, NQF Level 3, 10 credits.
    > ID 256496: Compound, manipulate, prepare and pack pharmaceutical products, NQF Level 3, 12 credits.

    Note: It is highly recommended where possible, that learners completing this specialization should be computer literate. However due to the limited availability of computers in certain areas, the inclusion of compulsory computer literacy unit standards within the elective component may prevent learners from completing their qualification.

    Manufacturing:

    In order for learners to specialise in Manufacturing and become eligible for registration with the South African Pharmacy Council in the category Pharmacist Assistant (Basic), they are required to complete the following unit standards:
  • ID 256479: Monitor, handle and dispatch pharmacy stock, NQF Level 3, 7 credits.
  • ID 256478: Pack pharmaceutical products, NQF Level 3, 7 credits.
  • ID 256480: Define concepts and terminology related to large-scale pharmaceutical manufacturing, NQF Level 3, 3 credits.
  • ID 256483: Weigh raw materials in large scale pharmaceutical manufacturing, NQF Level 3, 4 credits.
  • ID 256481: Manufacture pharmaceutical products on a large scale, NQF Level 3, 10 credits.
  • Any other Elective Unit Standards of their choice to give a total of 63 credits for the Elective Component, with the exception of the following Unit Standards which are not appropriate for the category Manufacturing:
    > ID 256496: Compound, manipulate, prepare and pack pharmaceutical products, NQF Level 3, 12 credits.

    Note: It is highly recommended where possible, that learners completing this specialization should be computer literate. However due to the limited availability of computers in certain areas, the inclusion of compulsory computer literacy unit standards within the elective component may prevent learners from completing their qualification. 

  • EXIT LEVEL OUTCOMES 
    1. Communicate effectively to provide care and support to clients and colleagues.

    2. Apply Mathematical skills.

    3. Explain the legislation, ethics and terminology related to the pharmaceutical environment.

    4. Work with patients/clients in a pharmaceutical environment.

    5. Perform pharmacy stock functions.

    Critical Cross-Field Outcomes:

    a) Identifying and solving problems in which responses indicate that responsible decisions using critical and creative thinking have been made: Found in ELO 2, 3, 4 & 5.
    b) Working effectively with others as a member of a team, group, organisation or community: Found in ELO 1, 3, 4 & 5.
    c) Organising and managing oneself and one's activities responsibly and effectively: Found in ELO 2, 4 & 5.
    d) Collecting, analysing, organising and critically evaluating information: Found in ELO 2, 3, 4 & 5.
    e) Communicating effectively using visual, mathematical and/or language skills in the modes of oral/written persuasion: Found in ELO 1, 3, 4 & 5.
    f) Using science and technology effectively and critically, showing responsibility towards the environment and health of others: Found in ELO 1, 2, 4 & 5.
    g) Demonstrating and understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation: Found in ELO 1, 2, 3, 4 & 5.
    h) Contributing to the full personal development of the individual and the social and economic development of society at large: Found in ELO 3, 4 & 5. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcomes 1:

    1.1 Information from texts, verbal reports and standard operating procedures is collated and applied according to the requirements of the specific context.
    1.2. Reactions of people arising from any incidents are assessed and responded to in accordance with the relevant cultural practices.
    1.3 All communications demonstrate sensitivity towards diversity in individuals.
    Range of diversity includes but is not limited to: gender; culture; religion; race; age; ethnicity; sexual orientation.
    1.4 Learning resources and strategies are used to develop and edit learning material appropriate to the workplace and occupational context.

    Associated Assessment Criteria for Exit Level Outcomes 2:

    2.1 Numerical conversions, calculations and measurements are performed as required in the workplace.
    2.2 Life and work related issues such as income and expenditure are planned, controlled and analysed, using Mathematical functions.

    Associated Assessment Criteria for Exit Level Outcomes 3:

    3.1 The pharmaceutical environment is defined focusing on pharmaceutical concepts, terminology and quality assurance.
    3.2 The concept of Health promotion is explained indicating the role played by medication therein.
    3.3 The relevant legislative framework, codes of conduct and professional regulations are explained, within the relevant Scope of Practice, as applicable to the scope of practice.

    Associated Assessment Criteria for Exit Level Outcomes 4:

    4.1 Interaction with patients/clients occurs in accordance with client service standards.
    4.2 Products are displayed and sold according to organisational and legal requirements.
    4.3 Health information and advice is provided to patients/clients withing the boundaries of the scope of practice, taking cognisance of the effect of medicines on the human body.
    4.4 Customer queries and orders are dealt with in accordance with organisational procedures.

    Associated Assessment Criteria for Exit Level Outcomes 5:

    5.1 The legal and organisational requirements relating to different types of stock are described by focusing on the need for compliance with and the consequences of non-compliance to both the organization and the individual.
    5.2 Stock is received from internal and/or external clients and stored appropriately.
    5.3 Stock is counted and stock levels are monitored according to organizational requirements.
    5.4 Stock items are picked, prepared and dispatched to internal and/or external clients in accordance with organisational requirements.
    5.5 Received and returned stock is dealt with in accordance with organisational and legislative requirements.

    Integrated Assessment:

    The term "integrated assessment" implies that theoretical and practical components should be assessed together. Whenever possible the assessment of knowledge, skills, attitudes and values shown in the Unit Standards should be integrated and, during integrated assessment, the assessor should make use of a range of formative and summative assessment tools and methods. Combinations of practical, applied, and foundational competencies should be assessed. Assessment should further ensure that all Specific Outcomes, required knowledge and Critical Cross-Field Outcomes are evaluated in an integrated way.

    Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience as the assessment process is capable of being applied to RPL, subject to the rules and criteria of the relevant ETQA. 

    INTERNATIONAL COMPARABILITY 
    This Qualification has been compared to international pharmacy practice. However, it needs to be recognised that this Qualification is explicitly placed within the South African context in order to address the needs of the national Joint Initiative for Priority Skills Acquisition (JIPSA) and the Accelerated and Shared Growth Initiative for South Africa (AsgiSA).

    When researching pharmacist assistant training in emerging markets such as Indonesia and China, a trend towards structured Pharmaceutical degrees offered by Universities seemed to be the norm. In most cases the curriculums were heavily biased towards pharmaceutics, pharmacology and laboratory work. As this does not relate to the Certificate being presented here, but rather to traditional B. Pharm and D.Pharm Qualifications, a comparison could not be drawn. In addition, training programmes offered in especially Brazil and China, placed emphasis on traditional and homeopathic medicines, which fall outside the scope of this Qualification.

    A study of the qualifications offered on the National Qualification Frameworks of New Zealand, Australia and the United Kingdom showed that the following programmes and qualifications broadly relate to the National Certificate: Pharmacist Assistance, NQF Level 3:
  • National Vocational Qualification (NVQ) Level 3 in Pharmacy Services (G759) - United Kingdom.
  • Certificate III in Community Pharmacy (WRP30102) - Australia.
  • Certificate III in Health Service Assistance (Hospital And Community Health Pharmacy Assistance) (HLT31402) - Australia.

    The components contained in the qualification also relate to programmes offered by international independent training entities. These programmes include:
  • National Training Course for Pharmacy Assistants offered by The Pharmacy Guild of Australia.
  • Pharmacy Assistant Training - offered by Stratford Career Institute.
  • South Carolina Pharmacy Assistant/Technician Programs - offered through the All Allied Health School.
  • Pharmacy Assistant Programs offered by Olympia Career Training Institute.
  • PAT training programme - offered by the Christian Health Association of Kenya in association with Mission of Essential Drugs and Supplies (MEDS).

    The Qualification, in the development of skills and knowledge, translates the closest to the New Zealand Qualification titled National Certificate in Pharmacy (Assistant) - ID no 0469.

    However, best practice in pharmaceutical training is laid down by the International Pharmaceutical Federation's (FIP) Statement on Good Pharmacy Education Practice, which states that "Basic (first degree) education programmes should provide pharmacy students and graduates with a sound and balanced grounding in the natural, pharmaceutical and healthcare sciences that provide the essential foundation for pharmacy practice in a multi-professional healthcare delivery environment".

    The National Certificate: Pharmacist Assistance, Level 3, was compared with the characteristics listed in the FIP statement and found to be compatible with the international training standard for pharmacist assistance. Differences in training are created through the need to comply with South African legislature requirements.

    This Qualification meets the above-mentioned criteria and is therefore regarded as offering learning that is equivalent to international best practice. 

  • ARTICULATION OPTIONS 
    This qualification allows for vertical and horizontal articulation possibilities in a multitude of sectors.

    Possibilities for horizontal articulation include:
  • ID 49128: National Certificate: Community Health Work, NQF Level 3.
  • ID 22322: National Certificate: Health Sciences and Social Services: Development Services, NQF Level 3.
  • ID 48764: National Certificate: Wholesale and Retail Sales Practice, NQF Level 3.

    Possibilities for vertical articulation include:
  • ID 62589: Further Education and Training Certificate: Pharmacist Assistance, NQF Level 4.
  • ID 49131: Further Education and Training Certificate: Community Health Work, NQF Level 4.
  • National Certificate: Health Sciences and Social Services: Further Education and Training Phase, NQF Level 4. 

  • MODERATION OPTIONS 
  • All moderators must be accredited by the relevant ETQA that has a Memorandum of Understanding in place with the relevant ETQA.
  • Moderation must include both internal and external moderation of assessments at all exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual Unit Standards as well as the integrated competence described in the Exit Level Outcomes of the Qualification.
  • Any institution offering learning that may enable the achievement of this Qualification must currently be accredited as a provider with the relevant ETQA or ETQA that has a Memorandum of Understanding in place with the relevant ETQA.
  • Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA or ETQA that has a Memorandum of Understanding in place with the relevant ETQA.
  • The choice and design of assessment methods and instruments must be appropriate to the unit standard and qualifications being assessed.
  • Assessment and moderation must be transparent, affordable, valid, reliable and non-discriminatory. 

  • CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Anyone wishing to be an assessor for this qualification should:
  • Be accredited as an assessor by the relevant ETQA or ETQA that has a Memorandum of Understanding in place with the relevant ETQA.
  • Be in possession of a Pharmacy Qualification at NQF Level 4 or higher.
  • Have relevant practical experience in the pharmacy environment. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    This Qualification replaces the following Qualifications:
  • ID 82026: National Certificate: Basic Level Pharmacist Assistance, 131 Credits, NQF Level 3.
  • ID 17101: National Certificate: Pharmacists' Assistance, 131 Credits, NQF Level 3.
  • ID 19825: Certificate: Basic Level Pharmacists' Assistants: Hospital Pharmacy, 120 Credits, NQF Level 3. 

  • UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  116520  Apply safety, health and environmental principles and procedures in a workplace  Level 2  NQF Level 02 
    Core  120496  Provide risk-based primary emergency care/first aid in the workplace  Level 2  NQF Level 02 
    Core  256485  Apply ethical and legally compliant behaviour in pharmaceutical and health environments  Level 3  NQF Level 03 
    Core  256477  Define health promotion in the South African context  Level 3  NQF Level 03 
    Core  256475  Explain pharmaceutical concepts and terms  Level 3  NQF Level 03 
    Core  256476  Interact with clients in a health and pharmaceutical environment  Level 3  NQF Level 03 
    Core  256497  Receive, count and store pharmacy stock  Level 3  NQF Level 03  10 
    Fundamental  119472  Accommodate audience and context needs in oral/signed communication  Level 3  NQF Level 03 
    Fundamental  9010  Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations  Level 3  NQF Level 03 
    Fundamental  9013  Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts  Level 3  NQF Level 03 
    Fundamental  119457  Interpret and use information from texts  Level 3  NQF Level 03 
    Fundamental  9012  Investigate life and work related problems using data and probabilities  Level 3  NQF Level 03 
    Fundamental  119467  Use language and communication in occupational learning programmes  Level 3  NQF Level 03 
    Fundamental  7456  Use mathematics to investigate and monitor the financial aspects of personal, business and national issues  Level 3  NQF Level 03 
    Fundamental  119465  Write/present/sign texts for a range of communicative contexts  Level 3  NQF Level 03 
    Elective  117899  Pick stock in a distribution centre/warehouse  Level 2  NQF Level 02  12 
    Elective  116931  Use a Graphical User Interface (GUI)-based web-browser to search the Internet  Level 2  NQF Level 02 
    Elective  116945  Use electronic mail to send and receive messages  Level 2  NQF Level 02 
    Elective  243712  Address customer queries in a wholesale environment  Level 3  NQF Level 03  10 
    Elective  116966  Apply knowledge of self and own situation to manage risks resulting from change in the workplace  Level 3  NQF Level 03 
    Elective  13912  Apply knowledge of self and team in order to develop a plan to enhance team performance  Level 3  NQF Level 03 
    Elective  244611  Apply problem-solving techniques to make a decision or solve a problem in a real life context  Level 3  NQF Level 03 
    Elective  256496  Compound, manipulate, prepare and pack pharmaceutical products  Level 3  NQF Level 03  12 
    Elective  256480  Define concepts and terminology related to large-scale pharmaceutical manufacturing  Level 3  NQF Level 03 
    Elective  13915  Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace  Level 3  NQF Level 03 
    Elective  244581  Describe how to manage substance abuse and addiction in the workplace  Level 3  NQF Level 03 
    Elective  256484  Display products in a pharmacy  Level 3  NQF Level 03 
    Elective  244579  Explain how to manage diversity in the workplace  Level 3  NQF Level 03 
    Elective  244589  Identify causes of stress and techniques to manage it in the workplace  Level 3  NQF Level 03 
    Elective  256481  Manufacture pharmaceutical products on a large scale  Level 3  NQF Level 03  12 
    Elective  256479  Monitor, handle and dispatch pharmacy stock  Level 3  NQF Level 03 
    Elective  256478  Pack pharmaceutical products  Level 3  NQF Level 03 
    Elective  114911  Resolve customer queries / complaints  Level 3  NQF Level 03 
    Elective  256482  Sell products or services to clients in a pharmacy  Level 3  NQF Level 03 
    Elective  243680  Take orders from customers  Level 3  NQF Level 03  12 
    Elective  256483  Weigh raw materials in large scale pharmaceutical manufacturing  Level 3  NQF Level 03 
    Elective  256495  Identify common conditions and ailments and provide information relating to health and medicine  Level 4  NQF Level 04  10 
    Elective  114589  Manage time productively  Level 4  NQF Level 04 
    Elective  242811  Prioritise time and work for self and team  Level 4  NQF Level 04 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    LP ID Learning Programme Title Originator Pre-2009
    NQF Level
    NQF Level Min Credits Learning Prog End Date Quality
    Assurance
    Functionary
    NQF Sub-Framework
    62249  National Certificate: Pharmacist Assistance  Generic Provider - Field 09  Level 3  NQF Level 03  140     SAPC  OQSF 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.