SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Institute disciplinary action 
SAQA US ID UNIT STANDARD TITLE
11286  Institute disciplinary action 
ORIGINATOR
SGB Procurement, Logistics and Supply Chain Mngt 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Procurement 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who are, or seek to be a human resources management or employment relations practitioner or a general manager. Persons credited with this unit standard are able to identify and categorise transgression, implement appropriate procedures and represent an employee at a disciplinary hearing. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that people starting to learn towards this standard are able to:
  • communicate effectively (at least NQF level 4)
  • apply principles of policy and procedure implementation
  • demonstrate an understanding of an organisation and its functions
  • apply consultation skills. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and classify transgression. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Sufficient information is gathered concerning alleged transgression. 

    ASSESSMENT CRITERION 2 
    2. Transgression is correctly classified in terms of the available evidence. 

    ASSESSMENT CRITERION 3 
    3. The correct procedure for handling the transgression is selected. 

    SPECIFIC OUTCOME 2 
    Implement procedure to handle non-dismissible offences. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The employee is informed within the stipulated timeframe of the alleged contravention of a workplace rule and his/her rights in this respect. 

    ASSESSMENT CRITERION 2 
    2. The employee is confronted with the relevant facts and provided with sufficient opportunity to state his case. 

    ASSESSMENT CRITERION 3 
    3. The employee is informed in the appropriate manner of the disciplinary action to be instituted and his rights in this respect. 

    ASSESSMENT CRITERION 4 
    4. The disciplinary action is accurately recorded according to the disciplinary procedure. 

    SPECIFIC OUTCOME 3 
    Implement procedure to handle dismissible offences. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Further investigation is conducted and detailed information is gathered. 

    ASSESSMENT CRITERION 2 
    2. The employee is informed within the stipulated timeframe and in the correct manner, of the alleged contravention of a workplace rule and his/her rights in this respect. 
    ASSESSMENT CRITERION RANGE 
    The correct manner includes the drafting of the charge sheet.
     

    ASSESSMENT CRITERION 3 
    3. Detailed evidence is led including witnesses and the cross-questioning of witnesses. 

    ASSESSMENT CRITERION 4 
    4. Relevant argument and evidence in mitigation or aggravation is presented. 

    SPECIFIC OUTCOME 4 
    Represent employee at disciplinary hearing. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The allegation or charge is correctly analysed and adequately investigated. 

    ASSESSMENT CRITERION 2 
    2. The relevant information is requested from the employer. 

    ASSESSMENT CRITERION 3 
    3. The employee and witnesses are properly prepared for the hearing. 

    ASSESSMENT CRITERION 4 
    4. The employee's case is succinctly and effectively presented. 

    ASSESSMENT CRITERION 5 
    5. Witnesses are appropriately questioned and cross-examined. 

    ASSESSMENT CRITERION 6 
    6. Pleas in mitigation are properly prepared and presented. 

    ASSESSMENT CRITERION 7 
    7. Where relevant appeals are lodged in terms of the disciplinary procedure. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
    2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.
    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
    4. Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on:
  • Principles of evidence gathering and presentation of evidence and arguments.
  • Cross-examination techniques.
  • Organisational practice.
  • Relevant legal requirements and processes. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by using critical and creative thinking by, e.g.,
  • deciding on appropriate questions during the hearing and identifying mitigating factors. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities by, e.g.
  • planning to institute disciplinary action and monitoring adherence to or adapting the plan during implementation. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information by, e.g.,
  • identifying and classifying the transgression. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by, e.g.,
  • representing an employee at a disciplinary hearing according to the assessment criteria for the specific outcome: 'Represent employee at disciplinary hearing'. 
    		•

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58063   Further Education and Training Certificate: Labour Recruitment Services  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  48915   Further Education and Training Certificate: Manufacturing and Assembly Operations Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  48439   Further Education and Training Certificate: Road Transport Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  21728   National Certificate: Labour Recruitment Consultancy  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2004-06-12  SERVICES 
    Elective  36153   National Certificate: Polymer Composite Fabrication  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  MERSETA 
    Elective  58580   National Certificate: Aerodrome Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 
    Elective  49257   National Certificate: Conflict Management and Transformation  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  93993   National Certificate: Labour Relations Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-05-02  As per Learning Programmes recorded against this Qual 
    Elective  49743   National Certificate: Manufacturing Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  FOODBEV 
    Elective  49118   National Certificate: Resolving of Crime  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2007-12-02  Was SAS SETA until Last Date for Achievement 
    Elective  59989   National Certificate: Resolving of Crime  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2016-06-30  SAS SETA 
    Elective  58023   National Diploma: Aircraft Piloting  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 
    Elective  22444   National Diploma: Freight Forwarding  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2007-11-28  Was TETA until Last Date for Achievement 
    Elective  58309   National Diploma: Project Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  80066   National Certificate: Strategic Road Traffic Operations  Level 6  NQF Level 06  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 20TH CENTURY RISK AND SATETY CONSULTANCY 
    2. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    3. ACADEMY BUSINESS SCHOOL 
    4. Academy of York Pty Ltd 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. AEI Skills Pty Ltd 
    7. AIM TRAINING 
    8. AIM TRAINING ACADEMY ASM 
    9. AIM TRAINING ACADEMY CAMP SKUKUZA 
    10. AIM TRAINING ACADEMY MANYALETI 
    11. AIM TRAINING ACADEMY STEELPOORT 
    12. AKAF BODYGUARDS 
    13. AKHOLEKILE (PTY) LTD 
    14. Aldabri 106 Institute for Quality Pty Ltd 
    15. ALUTE SA PTY LTD 
    16. Amukelani Training and Compliance 
    17. Andebe Training and Skills Development 
    18. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    19. ASEZASECURITY AND PROJECTS 
    20. Avscan Training Cape Town 
    21. Avscan Training Durban 
    22. AVSCAN TRAINING PTY LTD BOKSBURG 
    23. BAMBILIZWE INVESTMENTS HOLDINGS 
    24. BEETEES CABS CC 
    25. BEST INFORMATION SOLUTIONS 
    26. BIGSCREEN SECURE SOLUTIONS 
    27. BLACKEN SECURITY SERVICES 
    28. BOKAMOSO INSTITUTE OF SOUTH AFRICA 
    29. BOPHELONG COMMUNITY HEALTH AND DEVELOPMENT ORGANISATION (NGO) 
    30. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    31. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    32. BUHLE SECURITY AND CLEANING SERVICES 
    33. BULCOF SECURITY AND CLEANING SERVICES 
    34. Business Management Training College (Pty) Ltd 
    35. C G S CORPORATE SECURITY SERVICES PTY LTD 
    36. Campus and School Safety Training institute 
    37. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    38. Circleway College 
    39. College of Production Technology 
    40. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    41. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    42. COUNTERINTELLIGENCE SAFETY AND SECURITY 
    43. CSG SKILLS INSTITUTE PTY LTD 
    44. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    45. Dee-Bravo Training Centre 
    46. DIMASI TRAINING PROVIDERS 
    47. Duluma Financial and Security Services 
    48. DYNAMIC ALTERNATIVES PTY LTD 
    49. E FOCUS ENTERPRISE (PTY) LTD 
    50. EC SECURITY SERVICES 
    51. Edu Wize Group Pty Ltd 
    52. EDUTEL SERVICES PTY LTD 
    53. EEL PROTECTION SERVICES THEMBALUVHILO 
    54. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    55. EKURHULENI EAST TVET COLLEGE 
    56. EKURHULENI WEST TVET COLLEGE 
    57. ELRMATE COLLEGE 
    58. EMC TRAINING AND CONSULTING (PTY) LTD 
    59. Emergence Growth - Virago Consulting 
    60. ENFORCE SECURITY SERVICES PTY LTD ETHEKWINI 
    61. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    62. Enjo Consultants 
    63. EVERS XCELLENCE MANAGEMENT CONSULTING PTY LTD. 
    64. EZINGENI SECURITY AND CLEANING PTY LTD 
    65. FACHS Business Consulting & Training 
    66. FALCON FIREARM ACADEMY 
    67. FAST CATCH SECURITY AND TRAINING SERVICES CC 
    68. FORUM SEKURITEIT 
    69. G AND S SECURITY SOLUTIONS AND TRAINING 
    70. G4S SECURE SOLUTIONS (SA) (PTY) LTD CAPE TOWN 
    71. GAJENI SE GROUP 
    72. Gaodav Protection & Training 
    73. GENESIS K9 GROUP (PTY) LTD 
    74. GOLDFIELDS TVET COLLEGE 
    75. Hadassah Security Consultants Cc 
    76. HENQUE 3375 CC 
    77. HIGH RISK TRAINING PTY LTD 
    78. ICARUS GUARDING SERVICES PTY LTD 
    79. IFIHLILE TRAINING ACADEMY GAUTENG 
    80. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    81. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    82. Ikhwezi Training Institute (Pty) Ltd 
    83. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    84. IMVULA SKILLS DEVELOPMENT ACADEMY 
    85. Infomage 
    86. INGELOSI TRADING 192 CC 
    87. Inkwe Sekuriteit Bk 
    88. Intercept Consulting and Training Solutions 
    89. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    90. JACKSON LEADERSHIP MANAGEMENT CONSULTANTS 
    91. JFH Holding Pty Ltd 
    92. JODIGYN (PTY) LTD 
    93. JOHN FAZA ENTERPRISES 
    94. KDS Centre for Skills Development and Training Pty Ltd 
    95. KHOMBO SECURITY AND TRAINING CC 
    96. KLM Empowered Human Solution Specialists 
    97. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTY LTD 
    98. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    99. Labour Guide cc 
    100. LABOURNET CENTRAL PTY LTD 
    101. LAMS KWENA RESCUE 
    102. Learncorp 
    103. Learning Exchange Pty (Ltd) 
    104. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    105. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    106. LUFATINGE CONSTRUCTION AND GENERAL TRADING 
    107. MADUNA PROTECTION SERVICES CC 
    108. MAGLESH FACILITIES MANAGEMENT PTY LTD 
    109. MAGOS GROUP PTY LTD 
    110. MAHAMOTSA TRADING ENTERPRISE CC 
    111. MAJUBA TVET COLLEGE 
    112. Makwedeng Training 
    113. MALOPE PHAHLA TRADING AND PROJECTS 
    114. MAS SAFE SECURITY CC 
    115. Mason Consultancy Pty Ltd 
    116. MASTERSTART (PTY) LTD 
    117. MASUTHA TRAINING AND SECURITY SERVICES 
    118. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    119. MATOME AND MOLOTO PROTECTION SERVICES 
    120. MAUIC SECURITY SECURITY CC 
    121. MAXIMUM NOTIONS PRIVATE INVESTIGATORS CC 
    122. Metro 50 Security Services 
    123. Mgwambani Security & Projects Pty Ltd 
    124. MGWENA AND ZINJHIVA HOLDINGS 
    125. MIDRAND TRAINING ACADEMY PTY LTD 
    126. MILITES DEI SECURITY SERVICES (PTY) LTD 
    127. MISHO''S INVETMENTS 
    128. MMAPHUTHI SECURITY CC 
    129. MMASEBKO TRAINING SECURITY CENTRE 
    130. MOKHOMO SECURITY 
    131. MOLAO ACADEMY 
    132. MOTLHABANE RISK MANAGEMENT SERVICES 
    133. MSC Education Holdings Pty Ltd 
    134. NAD SECURITY SERVICES 
    135. NKANGALA TVET COLLEGE 
    136. NU LAW FIREARMS COMPLIANCE 
    137. Open Learning Group 
    138. ORBIT TVET COLLEGE 
    139. PERFOMANCE DEVELOPMENT INSTITUTE 
    140. PHUMLA MANGWENIS TRADING AND PROJECTS PTY LTD 
    141. PIETERSBURG LABOUR CONSULTANTS CC 
    142. PIROT SECURITY SERVICES 
    143. Plastics Federation of South Africa (MAITLAND) (TP) 
    144. Plastics Federation of South Africa (MIDRAND) (TP) 
    145. Plastics Federation of South Africa (WESTMEAD) (TP) 
    146. POSEIDAN SECURITY SERVICE PTY LTD 
    147. PRO ARM FIREARM TRAINING ACADEMY 
    148. PRO SECURE PTY LTD 
    149. QHIMECI TRADING ENTERPRISE 
    150. Quantum Leap College Pty Ltd 
    151. RCH Investments (Pty) Ltd 
    152. Regenesys Management (Pty) Ltd 
    153. RHODE RISK MANAGEMENT SERVICES CC 
    154. RIA SEBETSA SECURITY SERVICES CC 
    155. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    156. SA Campus 
    157. SA Maritime School and Transport College 
    158. SAHO INVESTMENT CC 
    159. SAKHI'SIZWE SECURITY SERVICES CC 
    160. SBV SERVICES BLOEMFONTEIN 
    161. SBV SERVICES PRETORIA 
    162. SBV SERVICES RUSTENBURG 
    163. SECURITAS SPECIALIZED SERVICES PTY LTD 
    164. SECUTRAIN 
    165. SEDIBENG COLLEGE FET 
    166. SHALUZA PROTECTION FORCE CC 
    167. SHAMARIAH SECURITY AND TRAINING 
    168. SHEPPERD ACADEMY 
    169. SIBANYE GOLD PROTECTION SERVICES 
    170. SIBANYE GOLD PROTECTION SERVICES (PTY) LTD NORTH WEST RUSTENBURG 
    171. SILWAYIPHI CLEANING SECURITY SERVICES 
    172. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    173. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    174. SIRIUS RISK MANAGEMENT (PTY) LTD 
    175. SIT INVESTMENT HOLDINGS 
    176. SIVA SECURITY SERVICES 
    177. SIYANIVIKELA SECURITY SERVICES 
    178. Sizani Consulting cc 
    179. SLAMULELE SECURITY COMPANY 
    180. SOLID PROTECTION SERVICES PTY LTD 
    181. SOUTH AFRICAN RESERVE BANK CAPE TOWN 
    182. SOUTH AFRICAN RESERVE BANK DURBAN 
    183. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    184. SOUTH AFRICAN RESERVE BANK PRETORIA NORTH 
    185. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    186. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    187. SSG Security Solutions Pty Ltd 
    188. STALLION LEARNING CENTRE PTY LTD 
    189. STRATEGIC INVESTIGATIONS AND SEMINARS 
    190. TACTICAL TASK FORCE AND TRAINING ACADEMY 
    191. TASA RISK MANAGEMENT 
    192. TENSHO PTY LTD 
    193. THINETI SECURITY AND TRAINING 
    194. THINGA SECURITY TRAINING SERVICES CC 
    195. THOMPSONS KHUSELA CC 
    196. THOMPSONS SECURITY GROUP (PTY) LTD 
    197. THOZAKHE SECURITY SERVICES PTY) LTD 
    198. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
    199. TSHWANE NORTH TVET COLLEGE 
    200. Tshwane South Public FET College - Central Office 
    201. TSHWANE SOUTH TVET COLLEGE ATTERIDGEVILLE CAMPURS 
    202. TSHWANE SOUTH TVET COLLEGE ODI CAMPUS 
    203. TSHWANE SOUTH TVET COLLEGE PRETORIA WEST CAMPUS 
    204. TYEKS SECURITY SERVICES 
    205. TZANEEN TRAINING CENTRE LIMPOPO 
    206. UBUNTU 
    207. UTHUSO TRAINING INSTITUTE PTY LTD 
    208. VALLEY TRAINING ACADEMY 
    209. Varsity Academy 
    210. VSS AND TRAINING TRADING AS VALLIENT SECURITY SERVICES 
    211. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
    212. VUSA ISIZWE SECURITY SERVICES (PTY) LTD 
    213. VUTHELA AFRICA SECURITY SERVICES 
    214. VUWA HOLDINGS (PTY) LTD 
    215. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    216. WILLSHIR TRADING 
    217. WINYFIELD TRADING ENTERPRISE CC 
    218. WISE GUY ACADEMY (PTY) LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.