SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: Wholesale and Retail Operations Management 
SAQA QUAL ID QUALIFICATION TITLE
22154  National Certificate: Wholesale and Retail Operations Management 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
Was W&RSETA until Last Date for Achievement  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Wholesale and Retail 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  129  Level 5  Level TBA: Pre-2009 was L5  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 0160/05  2005-11-01  2008-11-01 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-11-01   2012-11-01  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification is replaced by: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
63334  National Certificate: Generic Management: Wholesale and Retail Management  Level 5  Level TBA: Pre-2009 was L5  162  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
This qualification on NQF level 5 serves as a bridge and foundation qualification for learners` who wants to develop into managerial positions at a higher level than the further education and training level. This will include learners who have qualified from school with a FET qualification on level 4 with no experience in the retail and wholesale field and learners in supervisory positions or who have management potential in the retail and wholesale industry. This qualification prepares the learner with the knowledge, insight and skills needed to be employed as a Trainee Manager in a retail or wholesale business and to develop into a successful manager of an operation within a retail or wholesale business

Rationale:

The National Certificate in Wholesale and Retail Operations Management at NQF Level 5 is designed to meet the needs of a particular category of learners. The first group is those learners who are already involved in the field of wholesale and retail and who want to move into managerial positions at a higher level. Another group are those learners who want to enter the field of wholesale and retail with no knowledge of this field and who want to develop themselves into managerial positions.

Learners recognise that the management of an operation within a wholesale and retail business is an essential business function necessary for the success of any wholesale and retail business. There is a need to develop learners` ability to plan, organise lead and control all the available resources in a given wholesale and retail operation in such a manner that will ensure the best productivity and meet the expectations of the relevant stakeholders in the operation.

This qualification also reflects the needs of the wholesale and retail industry both now and in the future. It gives accessibility and flexibility to the learner and to the employer. The level of flexibility is reflected in the multiple job roles and careers opportunities and at the same time it allows the individual to work towards a nationally recognised qualification. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Learners accessing this qualification will have demonstrated competence against the standards in the National Certificate in Retail and Wholesale Sales and Services Technology or equivalent at NQF Level 4.

Recognition of prior learning:

The structure of this unit standard based qualification makes the recognition of prior learning possible. This qualification may be achieved in part or as a whole through the recognition of prior learning according to the requirements of the standards.

This recognition of Prior Learning may allow:
  • For accelerated access to further learning
  • Gaining of credits towards a unit standard

    All recognition of prior learning is subject to quality assurance by a relevant accredited ETQA and is conducted by an accredited assessor. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    N/A 

    EXIT LEVEL OUTCOMES 
    This qualification covers all the critical cross-field outcomes. On achieving this qualification, the learner will be able to:
  • Identify problems in a retail/wholesale operation and creatively make responsible decisions to solve problems so as to benefit the retail/wholesale business and community as a whole.
  • Work effectively with the other personnel in a retail/wholesale business as a team leader as well as a member of a team.
  • Effectively plan, organise, lead and control him/herself as well as the personnel in a retail/wholesale operation.
  • Collect, analyse, organise and critically evaluate information on stakeholders` expectations, personnel issues, cash handling, customer needs and product specifications.
  • Integrate all the functions in a retail/wholesale operation.
  • Communicate effectively with the customers, communities, suppliers and personnel of a retail/wholesale operation, using language skills in oral and written presentations.
  • Understand and be able to demonstrate the use of management principles effectively, while maintaining a responsibility towards the environment and the community. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Integrated Assessment:

    An integrated assessment approach is incorporated into the qualification. This integrated assessment provides an opportunity for the learner to show that they are able to integrate the concepts, ideas and actions across unit standards to achieve competence that is grounded and coherent in relation to the purpose of this qualification. As it is a unit standard based qualification, both formative and summative assessment processes are accounted for. For award of the qualification, a candidate must achieve each unit standard of this qualification and the candidates must demonstrate ability to integrate the different functions in a retail/wholesale operation. The integrated summative assessment takes the form of projects in which the learner applies the contents to an existing retail/wholesale operation and to evaluate how effectively it contributes to the success of such a retail/wholesale operation.

    The assessment practices should be conducted in line with all the nationally recognized assessment principles.

    Assessors shall have the technical competence and must hold a qualification one level above or equivalent, and should demonstrate evaluative ability in relation to the outcomes of the qualification. Assessment expertise must be evidenced through registered assessor unit standards. 

    INTERNATIONAL COMPARABILITY 
    Benchmarking was done by comparison to Unit Standards/Outcomes of learning against:
  • New Zealand Qualifications
  • Australian Qualification
  • NVQ Qualifications from Britain 
    		•

    ARTICULATION OPTIONS 
    On completion of this qualification learners may progress to the National Diploma in Retail and Wholesale as well as the National Diploma in Product and Service Management Technology, They may also follow a career in:
  • Retail/Wholesale Operations Managers
  • Trainee branch managers
  • Sales
  • Advertising and promotions
  • Merchandising
  • Stock handling
  • Cash management
  • Supervision

    Note:
    1. The above is an indication rather than an exhaustive listing
    2. In addition learners can specialise in different field of the industry e.g. Food, Furniture, FMCG, Specialty, etc. 
    		•

    MODERATION OPTIONS 
  • All learners are assessed by qualified assessors and moderated by qualified moderators.
  • Accrediting of assessors and moderators shall be at the discretion of the relevant ETQA and must comply with SAQA requirements.
  • Institutions offering learning that will enable achievement of these unit standards or assess these unit standards must be accredited as a provider with the relevant ETQA. 
    		•

    NOTES 
    This Qualification has been replaced by Qualification 63334, which is "National Certificate: Generic Management: Wholesale and Retail Management", Level 5, 162 Credits. 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  8280  Displaying and marking merchandise  Level 2  NQF Level 02  8 
    Core  8281  Understanding industry, structures, terms and concepts  Level 2  NQF Level 02  8 
    Core  8261  Processing stock  Level 4  NQF Level 04  12 
    Core  8723  Managing and leading people in a retail/wholesale business  Level 5  Level TBA: Pre-2009 was L5  25 
    Core  8703  Managing cash in a retail/wholesale business  Level 5  Level TBA: Pre-2009 was L5  20 
    Core  8722  Managing the operations of a retail/wholesale business  Level 5  Level TBA: Pre-2009 was L5  25 
    Fundamental  7624  Influencing stakeholders in Retail/Wholesale practices  Level 5  Level TBA: Pre-2009 was L5  15 
    Elective  8286  Co-ordinating promotional activities  Level 4  NQF Level 04  16 
    Elective  8284  Selling goods and services  Level 4  NQF Level 04  16 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.