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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Use a Graphical User Interface (GUI)-based word processor to create and edit documents 
SAQA US ID UNIT STANDARD TITLE
116938  Use a Graphical User Interface (GUI)-based word processor to create and edit documents 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7568  Demonstrate knowledge of and produce word processing documents using basic functions  Level 2  NQF Level 02  3   
7570  Produce word processing documents for business  Level 3  NQF Level 03  5   

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who need to produce and edit documents using a GUI-based word processor either as a user of computers or as basic knowledge for a career in the ICT industry.

People credited with this unit standard are able to:
  • Demonstrate an understanding of the principles of word processing.
  • Create, open and save documents.
  • Produce a document from given text.
  • Format a document.
  • Edit a document.
  • Check spelling and grammar in a document.
  • Adjust the display characteristics.

    The performance of all elements is to a standard that allows for further learning in this area. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training(GET) level.
  • ID 116932: Operate a personal computer system, NQF level 1.
  • ID 117902: Use generic functions in a Graphical User Interface (GUI)-environment, NQF level 1. 
    		•

    UNIT STANDARD RANGE 
  • This standard is applicable to any word processor application that runs on any Graphical User Interface(GUI) operating systems.
  • Where wording are not exact for the chosen operating system, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of the principles of word processing. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Word processing is defined in terms of its purpose and use. 

    ASSESSMENT CRITERION 2 
    Documents that can be produced using a word processor are provided, with relevant examples. 
    ASSESSMENT CRITERION RANGE 
    At least three examples.
     

    ASSESSMENT CRITERION 3 
    The benefits of using a word processor for producing documents are explained. 
    ASSESSMENT CRITERION RANGE 
    At least three benefits.
     

    SPECIFIC OUTCOME 2 
    Create, open and save documents. 
    OUTCOME RANGE 
    When creating new documents, the name of the new document must allow the document to be easily identified in terms of its purpose and content. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The word processing program is opened. 

    ASSESSMENT CRITERION 2 
    The parts of the word processor window are described in terms of their features and use. 
    ASSESSMENT CRITERION RANGE 
    At least 2 of: Menu Bar, Toolbar, Status Bar, scroll bar, ruler.
     

    ASSESSMENT CRITERION 3 
    A new document is created. 

    ASSESSMENT CRITERION 4 
    Saving documents is explained in terms of its purpose and the destination of the saved filed. 

    ASSESSMENT CRITERION 5 
    The document is saved with a specific name in a specific folder. 
    ASSESSMENT CRITERION RANGE 
    At least two different methods of saving a document.
     

    ASSESSMENT CRITERION 6 
    The document is closed. 

    ASSESSMENT CRITERION 7 
    An existing document is opened. 

    ASSESSMENT CRITERION 8 
    The word processing program is closed. 

    SPECIFIC OUTCOME 3 
    Produce a document from given text. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A document is produced with the required data from given text. 

    ASSESSMENT CRITERION 2 
    The document is saved regularly to avoid loss of data. 

    ASSESSMENT CRITERION 3 
    The benefits of saving a file in different formats are explained. 
    ASSESSMENT CRITERION RANGE 
    At least two of: RTF, Text, HTML, other software versions, other software types.
     

    ASSESSMENT CRITERION 4 
    A document is saved in a different format. 
    ASSESSMENT CRITERION RANGE 
    At least two of: RTF, Text, HTML, other software versions, other software types.
     

    SPECIFIC OUTCOME 4 
    Format a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A paragraph is manually formatted. 
    ASSESSMENT CRITERION RANGE 
    Alignment, justification, line spacing, indentation, paragraph spacing, line and page break control, hyphenation.
     

    ASSESSMENT CRITERION 2 
    Text is manually formatted. 
    ASSESSMENT CRITERION RANGE 
    At least three of: Font (type, size, style - italic, bold, underlined), font colour, font effects (shadow, small capitals, outline, strike-through, superscript, subscript).
     

    SPECIFIC OUTCOME 5 
    Edit a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Data is inserted into a document. 
    ASSESSMENT CRITERION RANGE 
    Method of input: insert, typeover; type of data: text, special characters, page break.
     

    ASSESSMENT CRITERION 2 
    Text is selected for manipulation and de-selected. 
    ASSESSMENT CRITERION RANGE 
  • Method of selection: keyboard, mouse.
  • Selection text: word, line of text, sentence, paragraph, entire document.
     
    		•

    ASSESSMENT CRITERION 3 
    Text is manipulated. 
    ASSESSMENT CRITERION RANGE 
    Move, copy, delete.
     

    ASSESSMENT CRITERION 4 
    The format of selected text is copied to other text. 
    ASSESSMENT CRITERION RANGE 
    Selected text may be any of: word, line of text, sentence, paragraph, entire document.
     

    ASSESSMENT CRITERION 5 
    Text is located and replaced in a document. 

    SPECIFIC OUTCOME 6 
    Check spelling and grammar in a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Text is entered and corrected automatically while entering. 

    ASSESSMENT CRITERION 2 
    Text is checked for spelling and grammar and corrections made based on judgement. 
    ASSESSMENT CRITERION RANGE 
    Word, paragraph, document.
     

    ASSESSMENT CRITERION 3 
    Words are added to the custom dictionary. 

    SPECIFIC OUTCOME 7 
    Adjust the display characteristics. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The page view mode is changed. 
    ASSESSMENT CRITERION RANGE 
    Any three of: normal, web, print layout, outline, draft, multi-page.
     

    ASSESSMENT CRITERION 2 
    The document view is increased and decreased. 
    ASSESSMENT CRITERION RANGE 
    Using a zoom feature.
     

    ASSESSMENT CRITERION 3 
    Toolbars are removed and added. 

    ASSESSMENT CRITERION 4 
    Ruler is viewed and removed. 

    ASSESSMENT CRITERION 5 
    Non-printing characters are displayed and removed. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.

    Moderation Process:
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
  • Performance of all elements complies with the laws of the country operating in, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
  • Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that decisions using critical and creative thinking have been made by understanding the uses and benefits of using a word processing application. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively by understanding the saved destination and file name conventions. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information by effectively using the Help function and by using the check for synonyms and antonyms. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when engaging with the subject by organising the text within a document. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others by using a word processing application to create and edit documents. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by understanding the application of formats, effects and graphics in documents. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard has replaced:
  • 7568, which was " Demonstrate knowledge of and produce word processing documents using basic functions", Level 2, 3 Credits.
  • 7570, which was "Produce word processing documents for business", Level 3, 5 Credits.

    Assessor Notes:
  • Given text for specific outcome 3 to have a minimum of 150 words and a maximum of 300 words.
  • GUI functions like printing, using a pointing device and using the HELP facility are covered in a generic unit standard (ID 117902) and should be assessed as part of the mentioned standard.
  • Possible laws applicable to this standard could include acts like Access to Information Acts; Copyright Acts, Constitution of the Country being assessed in.

    Abbreviations:
  • PC-Personal computer.
  • CD-Compact disk.
  • GUI-Graphical User Interface. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2023-06-30  UMALUSI 
    Elective  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Elective  66029   General Education and Training Certificate: Chemical Operations  Level 1  NQF Level 01  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73313   National Certificate: Electrical Engineering  Level 2  NQF Level 02  Reregistered  2024-12-05  As per Learning Programmes recorded against this Qual 
    Elective  66512   National Certificate: Foundry Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Reregistered  2023-06-30  CHIETA 
    Elective  59689   National Certificate: Mechanical Engineering  Level 2  NQF Level 02  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58497   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered"     		 2009-02-18  Was MERSETA until Last Date for Achievement 
    Elective  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 
    Elective  58861   Further Education and Training Certificate: Electro-Mechanical Winding  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    219. JTB Group 
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    226. Keba Promotions 
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    228. KEYBASE PRETORIA 
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    266. Masakhane Training and Consult 
    267. Mash Computer Training 
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    270. MBOWA COLLEGE PTY LTD 
    271. Mcanyi Group 
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    276. MIRANDANEL TRADING ENTERPRISE CC 
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    286. Motheo Skills Entity 
    287. Motheo TVET College 
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    289. Motlhamme Executive Management 
    290. Moving Ahead Development Agenc 
    291. MP Avuxeni Computer Academy 
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    296. Multi Tech College 
    297. Musengavhadzimu Media 
    298. Mzulwini Traders 
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    300. Natfin Holdings Pty Ltd 
    301. NBC Technologies 
    302. NCC - Vereeniging 
    303. Nchebeko Skills Consultancy (PTY) LTD 
    304. Ndulita Solutions 
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    306. New Era Computer Training Centre (Hidobyte CC) 
    307. NEW HOPE REVIVAL ORGANISATION 
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    311. NewSkills Consulting 
    312. Nkangala Skills Centre 
    313. Nkqubela Community Developers 
    314. NOKRAM (PTY) LTD 
    315. Nomasojabula Computer Project 
    316. Northern Computer Training Centre 
    317. Northlink College 
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    325. Nyathela Business College 
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    328. Olrich Home of Technology 
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    337. Parkton College of Catering & Tourism Studies 
    338. PCD College cc 
    339. Peakford Management Consulting 
    340. Peo Entle HIV Wellness Management and Youth Skills Development NPO 
    341. Peritum Agri Insitute (PTY) LTD 
    342. Petcon Capacity Building Solut 
    343. Phatheleni Holdings 
    344. Pioneer Business Consulting 
    345. Platinum Business Solutions 
    346. PLATINUM PEAK CONSULTING (PTY) LTD 
    347. Polokwane Technology Institute (Pty) Ltd 
    348. Ponds of Watts 
    349. POSHIDO TRADING 
    350. POWER SYSTEMS TRAINING, CAPE TOWN 
    351. Pretoria Technical College 
    352. Priha Projects Pty Ltd 
    353. Pro-Tech Business and Computer 
    354. Prodigy Business Services 
    355. Progressive School of Business 
    356. Propat 
    357. Prophesy Training College (Pty) Ltd 
    358. PROSERV SA (PTY) LTD 
    359. Protech Training (Pty) Ltd 
    360. PROTECH TRAINING JET PARK 
    361. PRX SCHOOL TEST 
    362. Pulse Network 
    363. QUARPHIX (PTY) LTD 
    364. Ramotec Business College 
    365. Rand Training College 
    366. Rantsane Mario Training Solutions 
    367. Rasinkhu Investment (Pty) Ltd 
    368. Reaithuta Computer Academy 
    369. Redefine Human Capital (PTY) L 
    370. Resisa Logistics cc 
    371. Revival Technologies and Academy 
    372. Richfield Graduate Institute of Technology Pty Ltd 
    373. Rivoni Training N Communicatio 
    374. ROBIN T J THOMAS BUSINESS CONSULTANT 
    375. Rostec Technical FET College (Pty) Ltd 
    376. S and F I T Training and Development Centre 
    377. S MAB ACADEMY 
    378. SA CAMPUS ON THE GO 
    379. SA College of Technology (PTY) 
    380. Sabile Human Resources Consult 
    381. SADHANA GOVENDER PROJECT CONSULTANTS 
    382. Saiker Training (Pty) Ltd 
    383. SANDM IT TRAINING (PTY) LTD 
    384. Sanoj Project Solutions 
    385. SEBOKA MANYABOLA MANAGEMENT SOLUTIONS 
    386. SED Computer Academy 
    387. SEDIBENG TRAINING CENTRE 
    388. SEOPOSENGOE TRAINING CONSULTANCY CC 
    389. Sesk Facilitation Development (PTY) LTD 
    390. Setlagole Telecentre 
    391. Silulo Ulutho Technologies 
    392. SirSam EDU 
    393. Sisekelo Sustainability Institute 
    394. Siyafunda CTC 
    395. Siyakha Learning 
    396. Siyaya Skills Cape 
    397. Skill Tech Solutions 
    398. Skills Development Professionals Pty Ltd 
    399. Sokwanya Trading (Pty) Ltd 
    400. South Africa Advanced Skills Institute(SAAI) 
    401. South African Business and Tec 
    402. SOUTH AFRICAN CORPORATE TRAINI 
    403. South Cape Public FET College - George Campus 
    404. SOUTHERN AFRICAN YOUTH MOVEMENT 
    405. Sovereign Skills Development Institute (Pty) 
    406. Sparrow FET Enterprises (Pty) Ltd 
    407. Spears Business and Life Couch Consulting (Pty) Ltd 
    408. SPLS Consultants (Pty) Ltd 
    409. Springs Comtech College 
    410. Star Light Consulting 
    411. STARHERE TRADING 
    412. Step Ahead Computer Training Centre 
    413. STUDY WAYS 
    414. SUCCESS BUILDERS INTERNATIONAL CC 
    415. Success Christian Training Cen 
    416. Succinct Investments (Pty) Ltd 
    417. Supreme ICT Consultants 
    418. Synergistic Covenant Network NPO 
    419. Synergy Transformation Solutio 
    420. T Mabuya and Associates 
    421. Taal-Net Training Institute 
    422. TAG 443 
    423. Talent Development 
    424. TBL Empowerment Hub 
    425. Tech-Com Solutions cc 
    426. Techtisa (pty) Ltd 
    427. Tembe Service Providers 
    428. Terrawood 
    429. Terry Computer Services cc 
    430. Thalita Koume Directions (Pty) Ltd 
    431. The Finishing College (Pty) Lt 
    432. The Living Legacy Group (PTY) LTD 
    433. THE SKILLS DEVELOPMENT CORPORA 
    434. THE SOCIAL CHANGE ASSISTANCE TRUST 
    435. Think Tank T2 (Pty) Ltd 
    436. THINKFREE AFRICA 
    437. Thubelihle Graduate Institute 
    438. Tinotel Communications 
    439. TIRA TELECOMS 
    440. Titan Trade Technologies 
    441. Tlou Foundation College 
    442. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    443. TRAINING BUSINESS 2 BUSINESS 
    444. TRAINSKILLS 
    445. Trilennium 
    446. TRUE REAL ESTATE COLLEGE 
    447. Tshiredo Training Academy 
    448. TSHOMARELO CONSULTING 
    449. Tshwane College of Commerce an 
    450. Tsima Consulting Development S 
    451. TSP COLLEGE 
    452. TURFLOOP TRAINING SERVICES CC 
    453. Ubuhlanti Sances Trading (Pty) Ltd 
    454. UBUNTU PRO SOLUTIONS TRAINING 
    455. Ukwazi Academy and Corporate S 
    456. Umbrella Training and Development 
    457. Umbusi Consulting Services 
    458. Umfolozi FET College 
    459. Urban Journey 
    460. UTHINGO BRITE SERVICES 
    461. Varsity Institute of Science & Technology (Pty)Ltd 
    462. Vastratech Pty) Ltd 
    463. Visionary Skill Academy 
    464. VM HR Consultants & Projects Management 
    465. Vodacom (Pty) Ltd 
    466. VRV SINGH ENTERPRISES LTD 
    467. VUTHLARI MARKETING CONSULTING 
    468. Waterberg TVET College 
    469. Wavelengths Technology Training Institute 
    470. Wellinkwise Pty Ltd 
    471. Westrand Youth Development 
    472. Whitestone College 
    473. WORK SKILLS RESOURCES CC 
    474. Working Solution International 
    475. World Pace Development and Training Institute 
    476. Xylo Trading 12 (Pty) Ltd 
    477. YAB Business Solutions (Pty)Ltd 
    478. YITRO INNOVATIONS 
    479. Yonet Training Academy 
    480. Youth Media Movement 
    481. ZA WIT (PTY) LTD 
    482. Zealot Business College 
    483. Zikode Development Trust 
    484. ZIPHELELE RURAL DEVELOPMENT AC 
    485. ZJ Africa Learn 


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