SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Use a Graphical User Interface (GUI)-based word processor to create and edit documents 
SAQA US ID UNIT STANDARD TITLE
116938  Use a Graphical User Interface (GUI)-based word processor to create and edit documents 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7568  Demonstrate knowledge of and produce word processing documents using basic functions  Level 2  NQF Level 02  3   
7570  Produce word processing documents for business  Level 3  NQF Level 03  5   

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who need to produce and edit documents using a GUI-based word processor either as a user of computers or as basic knowledge for a career in the ICT industry.

People credited with this unit standard are able to:
  • Demonstrate an understanding of the principles of word processing.
  • Create, open and save documents.
  • Produce a document from given text.
  • Format a document.
  • Edit a document.
  • Check spelling and grammar in a document.
  • Adjust the display characteristics.

    The performance of all elements is to a standard that allows for further learning in this area. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training(GET) level.
  • ID 116932: Operate a personal computer system, NQF level 1.
  • ID 117902: Use generic functions in a Graphical User Interface (GUI)-environment, NQF level 1. 
    		•

    UNIT STANDARD RANGE 
  • This standard is applicable to any word processor application that runs on any Graphical User Interface(GUI) operating systems.
  • Where wording are not exact for the chosen operating system, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of the principles of word processing. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Word processing is defined in terms of its purpose and use. 

    ASSESSMENT CRITERION 2 
    Documents that can be produced using a word processor are provided, with relevant examples. 
    ASSESSMENT CRITERION RANGE 
    At least three examples.
     

    ASSESSMENT CRITERION 3 
    The benefits of using a word processor for producing documents are explained. 
    ASSESSMENT CRITERION RANGE 
    At least three benefits.
     

    SPECIFIC OUTCOME 2 
    Create, open and save documents. 
    OUTCOME RANGE 
    When creating new documents, the name of the new document must allow the document to be easily identified in terms of its purpose and content. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The word processing program is opened. 

    ASSESSMENT CRITERION 2 
    The parts of the word processor window are described in terms of their features and use. 
    ASSESSMENT CRITERION RANGE 
    At least 2 of: Menu Bar, Toolbar, Status Bar, scroll bar, ruler.
     

    ASSESSMENT CRITERION 3 
    A new document is created. 

    ASSESSMENT CRITERION 4 
    Saving documents is explained in terms of its purpose and the destination of the saved filed. 

    ASSESSMENT CRITERION 5 
    The document is saved with a specific name in a specific folder. 
    ASSESSMENT CRITERION RANGE 
    At least two different methods of saving a document.
     

    ASSESSMENT CRITERION 6 
    The document is closed. 

    ASSESSMENT CRITERION 7 
    An existing document is opened. 

    ASSESSMENT CRITERION 8 
    The word processing program is closed. 

    SPECIFIC OUTCOME 3 
    Produce a document from given text. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A document is produced with the required data from given text. 

    ASSESSMENT CRITERION 2 
    The document is saved regularly to avoid loss of data. 

    ASSESSMENT CRITERION 3 
    The benefits of saving a file in different formats are explained. 
    ASSESSMENT CRITERION RANGE 
    At least two of: RTF, Text, HTML, other software versions, other software types.
     

    ASSESSMENT CRITERION 4 
    A document is saved in a different format. 
    ASSESSMENT CRITERION RANGE 
    At least two of: RTF, Text, HTML, other software versions, other software types.
     

    SPECIFIC OUTCOME 4 
    Format a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A paragraph is manually formatted. 
    ASSESSMENT CRITERION RANGE 
    Alignment, justification, line spacing, indentation, paragraph spacing, line and page break control, hyphenation.
     

    ASSESSMENT CRITERION 2 
    Text is manually formatted. 
    ASSESSMENT CRITERION RANGE 
    At least three of: Font (type, size, style - italic, bold, underlined), font colour, font effects (shadow, small capitals, outline, strike-through, superscript, subscript).
     

    SPECIFIC OUTCOME 5 
    Edit a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Data is inserted into a document. 
    ASSESSMENT CRITERION RANGE 
    Method of input: insert, typeover; type of data: text, special characters, page break.
     

    ASSESSMENT CRITERION 2 
    Text is selected for manipulation and de-selected. 
    ASSESSMENT CRITERION RANGE 
  • Method of selection: keyboard, mouse.
  • Selection text: word, line of text, sentence, paragraph, entire document.
     
    		•

    ASSESSMENT CRITERION 3 
    Text is manipulated. 
    ASSESSMENT CRITERION RANGE 
    Move, copy, delete.
     

    ASSESSMENT CRITERION 4 
    The format of selected text is copied to other text. 
    ASSESSMENT CRITERION RANGE 
    Selected text may be any of: word, line of text, sentence, paragraph, entire document.
     

    ASSESSMENT CRITERION 5 
    Text is located and replaced in a document. 

    SPECIFIC OUTCOME 6 
    Check spelling and grammar in a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Text is entered and corrected automatically while entering. 

    ASSESSMENT CRITERION 2 
    Text is checked for spelling and grammar and corrections made based on judgement. 
    ASSESSMENT CRITERION RANGE 
    Word, paragraph, document.
     

    ASSESSMENT CRITERION 3 
    Words are added to the custom dictionary. 

    SPECIFIC OUTCOME 7 
    Adjust the display characteristics. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The page view mode is changed. 
    ASSESSMENT CRITERION RANGE 
    Any three of: normal, web, print layout, outline, draft, multi-page.
     

    ASSESSMENT CRITERION 2 
    The document view is increased and decreased. 
    ASSESSMENT CRITERION RANGE 
    Using a zoom feature.
     

    ASSESSMENT CRITERION 3 
    Toolbars are removed and added. 

    ASSESSMENT CRITERION 4 
    Ruler is viewed and removed. 

    ASSESSMENT CRITERION 5 
    Non-printing characters are displayed and removed. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.

    Moderation Process:
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
  • Performance of all elements complies with the laws of the country operating in, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
  • Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that decisions using critical and creative thinking have been made by understanding the uses and benefits of using a word processing application. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively by understanding the saved destination and file name conventions. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information by effectively using the Help function and by using the check for synonyms and antonyms. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when engaging with the subject by organising the text within a document. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others by using a word processing application to create and edit documents. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by understanding the application of formats, effects and graphics in documents. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard has replaced:
  • 7568, which was " Demonstrate knowledge of and produce word processing documents using basic functions", Level 2, 3 Credits.
  • 7570, which was "Produce word processing documents for business", Level 3, 5 Credits.

    Assessor Notes:
  • Given text for specific outcome 3 to have a minimum of 150 words and a maximum of 300 words.
  • GUI functions like printing, using a pointing device and using the HELP facility are covered in a generic unit standard (ID 117902) and should be assessed as part of the mentioned standard.
  • Possible laws applicable to this standard could include acts like Access to Information Acts; Copyright Acts, Constitution of the Country being assessed in.

    Abbreviations:
  • PC-Personal computer.
  • CD-Compact disk.
  • GUI-Graphical User Interface. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2028-06-30  UMALUSI 
    Elective  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  66029   General Education and Training Certificate: Chemical Operations  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73313   National Certificate: Electrical Engineering  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66512   National Certificate: Foundry Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Elective  59689   National Certificate: Mechanical Engineering  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58497   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered"     		 2009-02-18  Was MERSETA until Last Date for Achievement 
    Elective  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Elective  58861   Further Education and Training Certificate: Electro-Mechanical Winding  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 4 TOPS ACADEMY 
    2. Academy at Vaal Triangle (AVT 
    3. Academy Training Group 
    4. Action for Blind and Disabled 
    5. Action4 
    6. ADCORP TECHNICAL TRAINING (PTY) LTD 
    7. Affirmations Training 
    8. Africa Learn (Pty) Ltd 
    9. Afrika Tikkun NCC 
    10. Amilak Training Center 
    11. ANGLO PLATINUM - ENGINEERING SKILLS TRAINING CENTRE 
    12. ASMO INSTITUTE OF BUSINESS AN 
    13. Aspirations Communication Training CC 
    14. ATTI Nelspruit Pty Ltd 
    15. Atvance Institute (Pty) Ltd 
    16. Balefile Trading and Services 
    17. BANA BA THARI MINING TRANING AND DEVELOPMENT ACADEMY 
    18. Basadipele Skills Development and Training 
    19. BEE Clinic Pty Ltd 
    20. Bells Technical College 
    21. Better Best Agri Development 
    22. Bokamoso Skills and Economic Development Centre 
    23. Brainwave Projects 1430 cc 
    24. Breakeven 59(PTY) Ltd 
    25. Business Optimization Training Institute (Pty) Ltd 
    26. Careers IT 
    27. CENTRE FOR EXCELLENCE & PROFESSIONAL TRAINING 
    28. CHILI PEPPER INFORMATION TECHNOLOGY SOLUTIONS 
    29. Clean Heat Academy 
    30. College Africa Group (Pty) Ltd 
    31. College of Cape Town - Athlone Campus 
    32. Columbus Consulting Pty Ltd 
    33. Common Vision Young Specialist Trading cc 
    34. COMPUSTEPS COLLEGE (PTY) LTD 
    35. CSL Accountants 
    36. DC Academy (PTY)LTD 
    37. DE BEERS CONSOLIDATED MINES VENETIA 
    38. Decade Pulse (Pty) Ltd 
    39. Dee's Training (Pty) Ltd 
    40. Delight Computer Training 
    41. Double ST Training and Skills Development 
    42. Eagle Computer Training 
    43. EAST LONDON MANAGEMENT INSTITUTE 
    44. ED-U Options Academy 
    45. Ekasi IT Solutions Centre 
    46. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    47. Elangeni Training Institute 
    48. Elchees Software Solutions 
    49. Emalahleni Institute of Techno 
    50. ERGO BUSINESS DEVELOPMENT ACADEMY NPC 
    51. Eshybrand Pty Ltd 
    52. ESKOM GENERATION - PALMIET PUMP STORAGE GRABOUW 
    53. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    54. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    55. Finweb Business Consultancy 
    56. FOSKOR (PTY) LTD 
    57. Foster-Melliar (Pty) Ltd 
    58. Fourways Private College 
    59. Futurekids SA (Fochville) 
    60. Gigimo Tourism Academy 
    61. Global Institute for Capacity 
    62. Goitsebasadi Construction Project 
    63. Greater Tzaneen Community Foundation 
    64. Growth Link 
    65. HAVOHEJ CONSULTANCY 
    66. Hazyview Computer College 
    67. HILLCROSS BUSINESS SCHOOL (PTY 
    68. Hlanganani ICT (Pty) Ltd 
    69. Home of Compassion/Grace Ministries 
    70. HUAWEI Technologies Africa (PTY) LTD 
    71. Ikusasalethu Youth Development Project NPC 
    72. iLearn Corporate Services PTY LTD 
    73. Information Technology Resource Centre 
    74. Inqubeko Institute (Pty) Ltd 
    75. IT Academy 
    76. IT-HI-Q Training (PTY) Ltd 
    77. Iyam Training Services 
    78. Jeppe College of Commerce and 
    79. K Boneng Consulting Services P 
    80. K Centre Business Enterprise (PTY) LTD 
    81. Keybase Training Solutions Cc 
    82. KN Training Specialist 
    83. KP ACADEMY (PTY) LTD 
    84. KT Mobile Services 
    85. L and P Computer Academy Pty Ltd 
    86. LETAGO DEVELOPMENT CONSULTING 
    87. LIMPOPO COMPUTER COLLEGE BK 
    88. LINDAMAHLE MANAGEMENT SYSTEMS (PTY) LTD 
    89. Loomee Group 
    90. LYFE COMPUTER TECHNOLOGIES (PTY) LTD 
    91. Makhophila Training 
    92. Masakhane Training and Consult 
    93. Mash Computer Training 
    94. MBOWA COLLEGE PTY LTD 
    95. Metanoia Ratings PTY LTD 
    96. MMELA VILLAGE TECHNOLOGIES (PT 
    97. Mogapi Education Group (Pty) Ltd 
    98. Motheo TVET College 
    99. Motlhamme Executive Management 
    100. Moving Ahead Development Agenc 
    101. Mpande Technologies cc 
    102. Mufuka Business and Technical 
    103. Musengavhadzimu Media 
    104. Natfin Holdings Pty Ltd 
    105. NBC Technologies 
    106. NCC - Vereeniging 
    107. Ndulita Solutions 
    108. New Link Computer Skills 
    109. Northlink College 
    110. Ntandokazi Holdings Pty Ltd 
    111. NW Avuxeni Computer Academy 
    112. Nyathela Business College 
    113. Olrich Home of Technology 
    114. On the Ball College Pty ltd 
    115. OPELONG BUSINESS INSTITUTE (PT 
    116. PALABORA COPPER (PTY) LTD 
    117. Paramixed Pty Ltd 
    118. PCD College cc 
    119. Peo Entle HIV Wellness Management and Youth Skills Development NPO 
    120. Pioneer Business Consulting 
    121. Polokwane Technology Institute (Pty) Ltd 
    122. POWER SYSTEMS TRAINING, CAPE TOWN 
    123. Pretoria Technical College 
    124. Priha Projects Pty Ltd 
    125. Progressive School of Business 
    126. Prophesy Training College (Pty) Ltd 
    127. Protech Training (Pty) Ltd 
    128. PRX SCHOOL TEST 
    129. QUARPHIX (PTY) LTD 
    130. Ramotec Business College 
    131. Redefine Human Capital (PTY) L 
    132. Richfield Graduate Institute of Technology Pty Ltd 
    133. Rostec Technical FET College (Pty) Ltd 
    134. Sabile Human Resources Consult 
    135. SANDM IT TRAINING (PTY) LTD 
    136. SED Computer Academy 
    137. SEOPOSENGOE TRAINING CONSULTANCY CC 
    138. Sesk Facilitation Development (PTY) LTD 
    139. Silulo Ulutho Technologies 
    140. Sisekelo Sustainability Institute 
    141. SIYAFUNDA COMMUNITY TECHNOLOGY CENTRE NPC 
    142. SOUTH AFRICAN CORPORATE TRAINING ASSOCIATION (PTY) LTD 
    143. South Cape Public FET College - George Campus 
    144. Spears Business and Life Couch Consulting (Pty) Ltd 
    145. SPLS Consultants (Pty) Ltd 
    146. SUCCESS BUILDERS INTERNATIONAL CC 
    147. SUPREME ICT CONSULTANTS 
    148. Synergistic Covenant Network NPO 
    149. Techtisa (pty) Ltd 
    150. Tembe Service Providers 
    151. Terrawood 
    152. Terry Computer Services cc 
    153. Thalita Koume Directions (Pty) Ltd 
    154. The Finishing College (Pty) Lt 
    155. Think Tank T2 (Pty) Ltd 
    156. Titan Trade Technologies 
    157. Tlou Foundation College 
    158. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    159. TSP COLLEGE 
    160. TURFLOOP TRAINING SERVICES CC 
    161. Ubuhlanti Sances Trading (Pty) Ltd 
    162. Ukwazi Academy and Corporate S 
    163. Umbrella Training and Development 
    164. Umbusi Consulting Services 
    165. Umfolozi FET College 
    166. UTHINGO BRITE SERVICES 
    167. Varsity Institute of Science & Technology (Pty)Ltd 
    168. Visionary Skill Academy 
    169. Vukani Solutions 
    170. VUTHLARI MARKETING CONSULTING 
    171. Waterberg TVET College 
    172. Wellinkwise Pty Ltd 
    173. Whitestone College 
    174. Working Solution International 
    175. Xylo Trading 12 (Pty) Ltd 
    176. YITRO INNOVATIONS 
    177. Yonet Training Academy 
    178. ZA WIT (PTY) LTD 
    179. Zealot Business College 
    180. Zikode Development Trust 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.