SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Use a Graphical User Interface (GUI)-based word processor to create and edit documents 
SAQA US ID UNIT STANDARD TITLE
116938  Use a Graphical User Interface (GUI)-based word processor to create and edit documents 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7568  Demonstrate knowledge of and produce word processing documents using basic functions  Level 2  NQF Level 02  3   
7570  Produce word processing documents for business  Level 3  NQF Level 03  5   

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who need to produce and edit documents using a GUI-based word processor either as a user of computers or as basic knowledge for a career in the ICT industry.

People credited with this unit standard are able to:
  • Demonstrate an understanding of the principles of word processing.
  • Create, open and save documents.
  • Produce a document from given text.
  • Format a document.
  • Edit a document.
  • Check spelling and grammar in a document.
  • Adjust the display characteristics.

    The performance of all elements is to a standard that allows for further learning in this area. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training(GET) level.
  • ID 116932: Operate a personal computer system, NQF level 1.
  • ID 117902: Use generic functions in a Graphical User Interface (GUI)-environment, NQF level 1. 
    		•

    UNIT STANDARD RANGE 
  • This standard is applicable to any word processor application that runs on any Graphical User Interface(GUI) operating systems.
  • Where wording are not exact for the chosen operating system, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of the principles of word processing. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Word processing is defined in terms of its purpose and use. 

    ASSESSMENT CRITERION 2 
    Documents that can be produced using a word processor are provided, with relevant examples. 
    ASSESSMENT CRITERION RANGE 
    At least three examples.
     

    ASSESSMENT CRITERION 3 
    The benefits of using a word processor for producing documents are explained. 
    ASSESSMENT CRITERION RANGE 
    At least three benefits.
     

    SPECIFIC OUTCOME 2 
    Create, open and save documents. 
    OUTCOME RANGE 
    When creating new documents, the name of the new document must allow the document to be easily identified in terms of its purpose and content. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The word processing program is opened. 

    ASSESSMENT CRITERION 2 
    The parts of the word processor window are described in terms of their features and use. 
    ASSESSMENT CRITERION RANGE 
    At least 2 of: Menu Bar, Toolbar, Status Bar, scroll bar, ruler.
     

    ASSESSMENT CRITERION 3 
    A new document is created. 

    ASSESSMENT CRITERION 4 
    Saving documents is explained in terms of its purpose and the destination of the saved filed. 

    ASSESSMENT CRITERION 5 
    The document is saved with a specific name in a specific folder. 
    ASSESSMENT CRITERION RANGE 
    At least two different methods of saving a document.
     

    ASSESSMENT CRITERION 6 
    The document is closed. 

    ASSESSMENT CRITERION 7 
    An existing document is opened. 

    ASSESSMENT CRITERION 8 
    The word processing program is closed. 

    SPECIFIC OUTCOME 3 
    Produce a document from given text. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A document is produced with the required data from given text. 

    ASSESSMENT CRITERION 2 
    The document is saved regularly to avoid loss of data. 

    ASSESSMENT CRITERION 3 
    The benefits of saving a file in different formats are explained. 
    ASSESSMENT CRITERION RANGE 
    At least two of: RTF, Text, HTML, other software versions, other software types.
     

    ASSESSMENT CRITERION 4 
    A document is saved in a different format. 
    ASSESSMENT CRITERION RANGE 
    At least two of: RTF, Text, HTML, other software versions, other software types.
     

    SPECIFIC OUTCOME 4 
    Format a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A paragraph is manually formatted. 
    ASSESSMENT CRITERION RANGE 
    Alignment, justification, line spacing, indentation, paragraph spacing, line and page break control, hyphenation.
     

    ASSESSMENT CRITERION 2 
    Text is manually formatted. 
    ASSESSMENT CRITERION RANGE 
    At least three of: Font (type, size, style - italic, bold, underlined), font colour, font effects (shadow, small capitals, outline, strike-through, superscript, subscript).
     

    SPECIFIC OUTCOME 5 
    Edit a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Data is inserted into a document. 
    ASSESSMENT CRITERION RANGE 
    Method of input: insert, typeover; type of data: text, special characters, page break.
     

    ASSESSMENT CRITERION 2 
    Text is selected for manipulation and de-selected. 
    ASSESSMENT CRITERION RANGE 
  • Method of selection: keyboard, mouse.
  • Selection text: word, line of text, sentence, paragraph, entire document.
     
    		•

    ASSESSMENT CRITERION 3 
    Text is manipulated. 
    ASSESSMENT CRITERION RANGE 
    Move, copy, delete.
     

    ASSESSMENT CRITERION 4 
    The format of selected text is copied to other text. 
    ASSESSMENT CRITERION RANGE 
    Selected text may be any of: word, line of text, sentence, paragraph, entire document.
     

    ASSESSMENT CRITERION 5 
    Text is located and replaced in a document. 

    SPECIFIC OUTCOME 6 
    Check spelling and grammar in a document. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Text is entered and corrected automatically while entering. 

    ASSESSMENT CRITERION 2 
    Text is checked for spelling and grammar and corrections made based on judgement. 
    ASSESSMENT CRITERION RANGE 
    Word, paragraph, document.
     

    ASSESSMENT CRITERION 3 
    Words are added to the custom dictionary. 

    SPECIFIC OUTCOME 7 
    Adjust the display characteristics. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The page view mode is changed. 
    ASSESSMENT CRITERION RANGE 
    Any three of: normal, web, print layout, outline, draft, multi-page.
     

    ASSESSMENT CRITERION 2 
    The document view is increased and decreased. 
    ASSESSMENT CRITERION RANGE 
    Using a zoom feature.
     

    ASSESSMENT CRITERION 3 
    Toolbars are removed and added. 

    ASSESSMENT CRITERION 4 
    Ruler is viewed and removed. 

    ASSESSMENT CRITERION 5 
    Non-printing characters are displayed and removed. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.

    Moderation Process:
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
  • Performance of all elements complies with the laws of the country operating in, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
  • Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that decisions using critical and creative thinking have been made by understanding the uses and benefits of using a word processing application. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively by understanding the saved destination and file name conventions. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information by effectively using the Help function and by using the check for synonyms and antonyms. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when engaging with the subject by organising the text within a document. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others by using a word processing application to create and edit documents. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by understanding the application of formats, effects and graphics in documents. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard has replaced:
  • 7568, which was " Demonstrate knowledge of and produce word processing documents using basic functions", Level 2, 3 Credits.
  • 7570, which was "Produce word processing documents for business", Level 3, 5 Credits.

    Assessor Notes:
  • Given text for specific outcome 3 to have a minimum of 150 words and a maximum of 300 words.
  • GUI functions like printing, using a pointing device and using the HELP facility are covered in a generic unit standard (ID 117902) and should be assessed as part of the mentioned standard.
  • Possible laws applicable to this standard could include acts like Access to Information Acts; Copyright Acts, Constitution of the Country being assessed in.

    Abbreviations:
  • PC-Personal computer.
  • CD-Compact disk.
  • GUI-Graphical User Interface. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2020-09-16  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2023-06-30  UMALUSI 
    Elective  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Elective  66029   General Education and Training Certificate: Chemical Operations  Level 1  NQF Level 01  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73313   National Certificate: Electrical Engineering  Level 2  NQF Level 02  Reregistered  2024-12-05  As per Learning Programmes recorded against this Qual 
    Elective  66512   National Certificate: Foundry Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Reregistered  2023-06-30  CHIETA 
    Elective  59689   National Certificate: Mechanical Engineering  Level 2  NQF Level 02  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58497   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered"     		 2009-02-18  Was MERSETA until Last Date for Achievement 
    Elective  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 
    Elective  58861   Further Education and Training Certificate: Electro-Mechanical Winding  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 4 TOPS ACADEMY 
    2. ADCORP TECHNICAL TRAINING (PTY) LTD 
    3. ANGLO PLATINUM - ENGINEERING SKILLS TRAINING CENTRE 
    4. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    5. Artisan Development Academy 
    6. BANA BA THARI MINING TRADING AND DEVELOPMENT ACADEMY 
    7. BELCOMEC TRAINING 
    8. Better Best Agri Development 
    9. Blue Horison Properties 53 (Pty) Ltd T/A Durnacol Skills Innovation Hu 
    10. Breakeven 59(PTY) Ltd 
    11. CAMBLISH TRAINING INSTITUTE PTY LTD 
    12. Coastal Kzn F.E.T. College - Appelsbosch Campus 
    13. Coastal Kzn F.E.T. College - Swinton Road Campus 
    14. College of Cape Town - Athlone Campus 
    15. College of Production Technology 
    16. Customised Training Specialists Trust T/A CTS (PINETOWN) (TP) 
    17. DEVOLTAGE TRAINING CENTRE 
    18. DINALEDI MANAGEMENT AND SERVICES 
    19. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    20. EKURHULENI WEST TVET BOKSBURG CAMPUS 
    21. Enstra Learning and Development Centre (Pty) Ltd (SPRINGS) (TP) 
    22. ERGO BUSINESS DEVELOPMENT ACADEMY NPC 
    23. ESKOM DISTRIBUTION WESTERN REGION, CAPE TOWN 
    24. False Bay Public FET College - Westlake Campus 
    25. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    26. FOSKOR (PTY) LTD 
    27. GG SQUARED PROJECTS 
    28. Gijima AST Holdings (Pty) Ltd T/A Fundi Training Centre (BENONI) (TP) 
    29. GLERE SKILLS CONSULTANT 
    30. Goitsebasadi Construction Project 
    31. Hytec Group of Companies T/A Hytec (KEMPTON PARK) (TP) 
    32. ILG & H 
    33. INDUSTRIES EDUCATION & TRAINING INSTITUTE 
    34. KGAUGELO KAE-KAE BUSINESS ENTERPRISE (PTY) LTD 
    35. KINGSBURY INTERNATIONAL COLLEGE SA PTY LTD 
    36. KP ACADEMY (PTY) LTD 
    37. LAFARGE SOUTH AFRICA 
    38. Majuba FET College - Newcastle Technology Centre 
    39. MD TRAINING SERVICES (PTY) LTD 
    40. MOOLMAN BROS CONST CO PTY 
    41. Motheo TVET College 
    42. MT & HR Training Consultants (Pty) Ltd (DURBAN) (TP) 
    43. Northlink College 
    44. NTEK PTY LTD 
    45. Orbit FET College - Rustenburg Campus 
    46. P AND T TECHNOLOGY (PTY) LTD 
    47. PALABORA COPPER (PTY) LTD 
    48. PCD College cc 
    49. Protech Training (Pty) Ltd 
    50. RAND WATER SCIENTIFIC SERVICES 
    51. SEDIBENG TRAINING CENTRE 
    52. SEOPOSENGOE TRAINING CONSULTANCY CC 
    53. SIYAYA SKILLS CAPE 
    54. SOL-TECH OPLEIDINGSENTRUM 
    55. South Cape Public FET College - George Campus 
    56. TAG TEC TRAINING, PIETERMARITZBURG 
    57. Tembe Service Providers 
    58. TPN TRAINING & RECRUITMENT 
    59. Uitenhage Despatch Development Initiative 
    60. Umfolozi FET College 
    61. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    62. World Pace Development and Training Institute 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.