SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Operate a computer workstation in a business environment 
SAQA US ID UNIT STANDARD TITLE
114979  Operate a computer workstation in a business environment 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners who use a computer in a business environment. It is an introduction to basic computer literacy.

The qualifying learner is capable of:
  • Explaining basic IT concepts.
  • Identifying and operating the hardware in a specific workstation.
  • Using a computer operating system.
  • Demonstrating basic maintenance procedures. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should:
  • Hold a GETC or equivalent qualification
  • Be competent in Communication and Mathematical Literacy at NQF Level 2 

  • UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Navigating the operating system includes, but is not limited to, menus, toolbars, buttons, short cut keys and drag and drop.
  • Basic maintenance includes archiving, deleting, defragmenting and using the maintenance facility of a workstation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain basic IT concepts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concepts hardware and software are explained and an indication is given of when and how they work together. 

    ASSESSMENT CRITERION 2 
    The concept of a computer virus is explained with examples. 

    ASSESSMENT CRITERION 3 
    Policies relating to IT in a specific organisation are interpreted and an indication is given of the consequences of non-compliance. 

    ASSESSMENT CRITERION 4 
    he difference between a stand alone and network system is explained and an indication is given of the implications of each type of system for the user. 

    ASSESSMENT CRITERION 5 
    The security access in a particular organisation is explained with references to policies and standards. 

    ASSESSMENT CRITERION 6 
    The importance of backing up is explained with reference to the standards of a specific organisation. 

    SPECIFIC OUTCOME 2 
    Identify and operate the hardware in a specific workstation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The hardware connected to a specific workstation is identified and an indication is given of where the peripherals are located in the building. 

    ASSESSMENT CRITERION 2 
    The computer is switched on and the keyboard or mouse is used to log on. 

    ASSESSMENT CRITERION 3 
    The use of the keyboard and mouse is demonstrated for a specific purpose. 

    SPECIFIC OUTCOME 3 
    Use a computer operating system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The software loaded on a specific workstation is identified and an indication is given of the use of each application. 

    ASSESSMENT CRITERION 2 
    Ability to navigate the operating system is demonstrated for specific tasks. 

    ASSESSMENT CRITERION 3 
    Simple default settings on a system are customised to suit individual needs with reference to company policy. 

    ASSESSMENT CRITERION 4 
    The basic structure of an electronic filing system is explained with reference to drive, directory, folders, files and file types. 

    ASSESSMENT CRITERION 5 
    Techniques for managing files in an operating system are demonstrated including, but not limited to, creating folders and copying, moving, deleting, renaming and sorting files and folders. 

    ASSESSMENT CRITERION 6 
    The help function is demonstrated for three different tasks. 

    SPECIFIC OUTCOME 4 
    Demonstrate basic maintenance procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic maintenance functions are demonstrated for a specific operating system and an indication is given of when to ask for help. 

    ASSESSMENT CRITERION 2 
    Procedures to follow when a system stops working are explained with examples. 

    ASSESSMENT CRITERION 3 
    The logging off process is demonstrated correctly. 

    ASSESSMENT CRITERION 4 
    Procedures to be followed if a virus is suspected are explained with reference to a specific organisation's policies. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO SCIENCE 
    The learner can use technology effectively by operating a computer workstation in a business environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner can demonstrate an understanding of the world as a set of related systems by identifying the impact of viruses on an operating system. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49089   National Certificate: Financial Services  Level 3  NQF Level 03  Reregistered  2023-06-30  INSETA 
    Core  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Core  58143   National Certificate: Music Industry Practice  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Core  60369   National Certificate: Strata Control Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  MQA 
    Core  66071   Further Education and Training Certificate: Computer Aided Drawing Office Practice (CAD)  Level 4  NQF Level 04  Reregistered  2023-06-30  CETA 
    Core  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48783   National Certificate: Financial Services  Level 2  NQF Level 02  Reregistered  2023-06-30  INSETA 
    Elective  58011   National Certificate: Acoustic Piano Back-framing  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Elective  49772   National Certificate: Archaeology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  CATHSSETA 
    Elective  78524   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  SAS SETA 
    Elective  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Reregistered  2023-06-30  HW SETA 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. 24/7 Security Services 
    3. ABAPHICOTHI SECURITY SOLUTIONS 
    4. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    5. ADT SECURITY SERVICES PTY LTD PORT ELIZABETH 
    6. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    7. AIM TRAINING ACADEMY 
    8. AIM TRAINING ACADEMY - BUNDU 
    9. AIM TRAINING ACADEMY - CURLEWS 
    10. AIM TRAINING ACADEMY ASM 
    11. AIM TRAINING ACADEMY MANYALETI 
    12. AIM TRAINING ACADEMY PHALABORWA 
    13. AKAF BODYGUARDS 
    14. AKHOLEKILE (PTY) LTD 
    15. Alcari Learning Centre (Pty) Ltd 
    16. ALUTE SA PTY LTD 
    17. ASIKHULUME SECURITY SERVICES 
    18. AVSCAN TRAINING PTY LTD BOKSBURG 
    19. BAKHOANA MANAGEMENT AND BUSINESS COLLEGE PTY LTD 
    20. Bankam Security Services Cc 
    21. BEETEES CABS CC 
    22. BIGSCREEN SECURE SOLUTIONS 
    23. BITLINE SA 368 CC 
    24. BLACKEN SECURITY SERVICES 
    25. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    26. BOKAMOSO INSTITUTE OF SOUTH AFRICA 
    27. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    28. BRC Solutions (Pty) Ltd 
    29. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
    30. BTC TRAINING AFRICA PTY LTD 
    31. BULCOF SECURITY AND CLEANING SERVICES 
    32. C G S CORPORATE SECURITY SERVICES PTY LTD 
    33. CALVARY ENTERPRISE 
    34. CAVE SECURITY AND TRAINING 
    35. CHILLIE CHILD BUSINESS CONSULTING 22 CC 
    36. CKP Development Agency (Pty) Ltd. 
    37. COLLIERY TRAINING COLLEGE (PTY) LTD 
    38. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    39. COUNTERINTELLIGENCE SAFETY AND SECURITY 
    40. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    41. De Vries Management & Training Services cc 
    42. DIGGERS TRAINING AND DEVELOPMENT SERVICES 
    43. DOGS AND ALL 
    44. DYNAMIC ALTERNATIVES PTY LTD 
    45. E FOCUS ENTERPRISE (PTY) LTD 
    46. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    47. EEL PROTECTION SERVICES THEMBALUVHILO 
    48. EJW Financial Services (Pty) Ltd 
    49. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    50. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    51. EMC TRAINING AND CONSULTING (PTY) LTD 
    52. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    53. Faisit (Pty) Ltd 
    54. FALCON FIREARM ACADEMY 
    55. FAST CATCH SECURITY AND TRAINING SERVICES CC 
    56. Fidelity Security Services 
    57. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    58. FORUM SEKURITEIT 
    59. GENESIS K9 GROUP (PTY) LTD 
    60. GEOSTRAT TRAINING 
    61. GINGIRIKANI SECURITY SERVICES CC 
    62. HJN TRAINING CC 
    63. HLAESEKANI SECURITY SERVICES 
    64. HLUMA SECURITY SERVICES 
    65. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    66. Ikhwezi Training Institute (Pty) Ltd 
    67. Imperial Technical Training Academy (WADEVILLE) (TP) 
    68. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    69. IMVULA SKILLS DEVELOPMENT ACADEMY 
    70. IMVULA SKILLS DEVELOPMENT ACADEMY (PTY) LTD CAPE TOWN BRANCH 
    71. INGELOSI TRADING 192 CC 
    72. INSTITUTE FOR PERSONAL CLOSE PROTECTION 
    73. Intelligo Solutions Pty (Ltd) 
    74. Invuya Institute of Learning (Pty) Ltd 
    75. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    76. ISASA SECURITY TRAINING CC 
    77. ITO FOCUS PHOLE 
    78. JJM SECURITY 
    79. KEDISANG SECURITY 
    80. KHUTALA MINING SERVICES PL 
    81. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    82. L AND L TRAINING 
    83. LAMS KWENA RESCUE 
    84. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    85. LEGAL ROCK 
    86. Lesedi Security And Training Servic Es 
    87. License to Skill cc 
    88. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    89. LUANAMETRADING ENTERPISE 
    90. LUFATINGE CONSTRUCTION AND GENERAL TRADING 
    91. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    92. MABASO HOLDINGS 
    93. MADUNA PROTECTION SERVICES CC 
    94. MAHAMOTSA TRADING ENTERPRISE CC 
    95. MAS SAFE SECURITY CC 
    96. Masifunde Training Centre (Pty) Ltd 
    97. MASUTHA TRAINING AND SECURITY SERVICES 
    98. MATIM BUSINESS CONSULTANTS 
    99. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    100. MBUDZANA DZANGA TRADERS CONSTRUCTION AND SECURITY 
    101. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    102. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    103. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    104. MIDRAND TRAINING ACADEMY PTY LTD 
    105. MILITES DEI SECURITY SERVICES (PTY) LTD 
    106. MILLCREEK TRADING CC 
    107. MISHO''S INVETMENTS 
    108. MJAYELI SECURITY (PTY) LTD 
    109. MMASEBKO TRAINING SECURITY CENTRE 
    110. MOKHOMO SECURITY 
    111. MOLAPO-MOTLE ENTERPRISES 
    112. MUSTEK UNLIMITED 
    113. NCEDA CLEANING AND SECURITY SERVICES 
    114. NDIVHUWO SECURITY TRAINING 
    115. NORTHERN GOURMET TRADERS AND SECURITY SERVICES CC 
    116. Northlink College - Bellville Campus 
    117. NS 64 BUSINESS ENTERPRISE 
    118. NTATE AVIATION AND SECURITY TRAINING 
    119. NU LAW FIREARMS COMPLIANCE 
    120. NYANDENI SECURITY SERVICES 
    121. O'Keeffe & Swartz Consultants (Pty) Ltd 
    122. Octomate (Pty) Ltd 
    123. Outsurance Insurance Company Ltd 
    124. PALABORA COPPER (PTY) LTD 
    125. PASE ADVANCED TRAINING CONCEPT PTY LTD 
    126. PHUMLA MANGWENIS TRADING AND PROJECTS PTY LTD 
    127. PIROT SECURITY SERVICES 
    128. POSEIDAN SECURITY SERVICE PTY LTD 
    129. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    130. PROTOCOL K9 PTY LTD 
    131. Qualitas Training cc (SELBY) (TP) 
    132. Quiver Security Services Cc 
    133. RAMAZWI SECURITY SERVICES CC 
    134. RHODE RISK MANAGEMENT SERVICES CC 
    135. Ripple Effect 4 (Pty) Ltd 
    136. RISENGASECURITY TRAINING SERVICES 
    137. RJM Educational Consulting (Pty) Ltd 
    138. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    139. SA PROTECTION AND SECURITY UNIT (PTY) LTD 
    140. SAFETY TRAINING PRACTITIONERS PTY LTD 
    141. SAHO INVESTMENT CC 
    142. SAKHI'SIZWE SECURITY SERVICES CC 
    143. Sanlam Life Insurance Ltd 
    144. SASOL GLOBAL LEARNING 
    145. SCOTTIE PROJECTS 
    146. SEVENTH AVENUE TRADING 580 
    147. SG Coal (Pty) Ltd (TP) 
    148. SHAFT SINKERS MINING PTY LTD 
    149. SHALUZA PROTECTION FORCE CC 
    150. SHAMARIAH SECURITY AND TRAINING 
    151. SIBANYE GOLD ACADEMY PROPRIETARY LIMITED 
    152. SILWAYIPHI CLEANING SECURITY SERVICES 
    153. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    154. SIRIUS RISK MANAGEMENT (PTY) LTD 
    155. SIT INVESTMENT HOLDINGS 
    156. SIVA SECURITY SERVICES 
    157. SIYANIVIKELA SECURITY SERVICES 
    158. SNAP SOLUTIONS NETWX PTY LTD 
    159. SOLID PROTECTION SERVICES PTY LTD 
    160. SOUTH AFRICAN MARSHALL (PTY) LTD 
    161. SOUTH AFRICAN WING SECURITY CC 
    162. SSG Security Solutions Pty Ltd 
    163. STALLION LEARNING CENTRE PTY LTD 
    164. STALLION SECURITY PTY LTD WESTERN CAPE BRANCH 
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    168. TACTICAL TASK FORCE AND TRAINING ACADEMY 
    169. TDP Enterprise and Projects (Pty) Ltd 
    170. The Automobile Association of South Africa NPC T/A The AA Technical College(MIDRAND) (TP) 
    171. The Automobile Association of South Africa T/A AA Training Academy (MO 
    172. THE BTC GROUP 
    173. THE LADY BOSS SECURITY SERVICES 
    174. THINETI SECURITY AND TRAINING 
    175. THINGA SECURITY TRAINING SERVICES CC 
    176. THIZRAM 
    177. THREEWAY CONSULTING 
    178. TITANCE BUSINESS ENTERPRISES 
    179. TLOTSOPARTNERS 
    180. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    181. Training Techniques 
    182. TRIPPLE THREAT SECURITY SERVICES PTY LTD 
    183. TSHITHIKHO SUPPLY AND SECURITY CC 
    184. TT ROS BUSINESS ENTERPRISE 
    185. TZANEEN TRAINING CENTRE LIMPOPO 
    186. VETARAN SECURITY SERVICES 
    187. Vexlozone (Pty) Ltd 
    188. VHUDIKI SECURITY AND GENERAL SUPPLIER 
    189. VIMTSIRE SECURITY AND PROTECTION SERVICESS C C 
    190. VITAL SKILLS CC 
    191. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    192. VUTHELA AFRICA SECURITY SERVICES 
    193. WESTERN PLATINUM MINE 
    194. White Leopard Security 
    195. WILLSHIR TRADING 
    196. WISE GUY ACADEMY (PTY) LTD 
    197. XONE CONTROL ROOM MANAGEMENT (PTY) LTD 
    198. XTRACT TRAINING SERVICES CC 
    199. ZERO TOLERANCE SECURITY 
    200. ZEVOLI 9 PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.