SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Operate a computer workstation in a business environment

SAQA US ID	UNIT STANDARD TITLE
114979	Operate a computer workstation in a business environment
ORIGINATOR
SGB Insurance and Investment
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Finance, Economics and Accounting
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	2
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This Unit Standard is intended for learners who use a computer in a business environment. It is an introduction to basic computer literacy.

The qualifying learner is capable of:

Explaining basic IT concepts.

Identifying and operating the hardware in a specific workstation.

Using a computer operating system.

Demonstrating basic maintenance procedures.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Learners should:

Hold a GETC or equivalent qualification

Be competent in Communication and Mathematical Literacy at NQF Level 2

UNIT STANDARD RANGE

The typical scope of this Unit Standard is:

Navigating the operating system includes, but is not limited to, menus, toolbars, buttons, short cut keys and drag and drop.

Basic maintenance includes archiving, deleting, defragmenting and using the maintenance facility of a workstation.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Explain basic IT concepts.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The concepts hardware and software are explained and an indication is given of when and how they work together.

ASSESSMENT CRITERION 2

The concept of a computer virus is explained with examples.

ASSESSMENT CRITERION 3

Policies relating to IT in a specific organisation are interpreted and an indication is given of the consequences of non-compliance.

ASSESSMENT CRITERION 4

he difference between a stand alone and network system is explained and an indication is given of the implications of each type of system for the user.

ASSESSMENT CRITERION 5

The security access in a particular organisation is explained with references to policies and standards.

ASSESSMENT CRITERION 6

The importance of backing up is explained with reference to the standards of a specific organisation.

SPECIFIC OUTCOME 2

Identify and operate the hardware in a specific workstation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The hardware connected to a specific workstation is identified and an indication is given of where the peripherals are located in the building.

ASSESSMENT CRITERION 2

The computer is switched on and the keyboard or mouse is used to log on.

ASSESSMENT CRITERION 3

The use of the keyboard and mouse is demonstrated for a specific purpose.

SPECIFIC OUTCOME 3

Use a computer operating system.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The software loaded on a specific workstation is identified and an indication is given of the use of each application.

ASSESSMENT CRITERION 2

Ability to navigate the operating system is demonstrated for specific tasks.

ASSESSMENT CRITERION 3

Simple default settings on a system are customised to suit individual needs with reference to company policy.

ASSESSMENT CRITERION 4

The basic structure of an electronic filing system is explained with reference to drive, directory, folders, files and file types.

ASSESSMENT CRITERION 5

Techniques for managing files in an operating system are demonstrated including, but not limited to, creating folders and copying, moving, deleting, renaming and sorting files and folders.

ASSESSMENT CRITERION 6

The help function is demonstrated for three different tasks.

SPECIFIC OUTCOME 4

Demonstrate basic maintenance procedures.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Basic maintenance functions are demonstrated for a specific operating system and an indication is given of when to ask for help.

ASSESSMENT CRITERION 2

Procedures to follow when a system stops working are explained with examples.

ASSESSMENT CRITERION 3

The logging off process is demonstrated correctly.

ASSESSMENT CRITERION 4

Procedures to be followed if a virus is suspected are explained with reference to a specific organisation's policies.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

N/A

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO SCIENCE

The learner can use technology effectively by operating a computer workstation in a business environment.

UNIT STANDARD CCFO DEMONSTRATING

The learner can demonstrate an understanding of the world as a set of related systems by identifying the impact of viruses on an operating system.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	49089	National Certificate: Financial Services	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Core	63269	National Certificate: Gaming Operations	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Core	58143	National Certificate: Music Industry Practice	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Core	60369	National Certificate: Strata Control Operations	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MQA
Core	66071	Further Education and Training Certificate: Computer Aided Drawing Office Practice (CAD)	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Core	66609	Further Education and Training Certificate: Retail Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	48783	National Certificate: Financial Services	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Elective	58011	National Certificate: Acoustic Piano Back-framing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Elective	49772	National Certificate: Archaeology	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2012-06-30	CATHSSETA
Elective	78524	National Certificate: Automotive Repair and Maintenance	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	78923	National Certificate: Autotronics	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	58577	National Certificate: General Security Practices	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	SAS SETA
Elective	49688	National Certificate: Victim Empowerment	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	HW SETA
Elective	49256	Further Education and Training Certificate: Counselling	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	HW SETA
Elective	67461	Further Education and Training Certificate: Event Support	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	49649	Further Education and Training Certificate: Long-term Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Elective	66610	Further Education and Training Certificate: Short Term Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-07-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	ADCORP TECHNICAL TRAINING (PTY) LTD
2.	Alpha K9 Solutions Pty Ltd
3.	Arctic Fox Security
4.	ATLEGANG CONSULTING CC
5.	AVK9 Pty Ltd
6.	B and K Security Services
7.	BKL Group Pty Ltd
8.	Blackpearl Solutions
9.	BRIGHTSTAR SECURITY SERVICE AND CLEANING CC
10.	BRM Management Solutions Pty Ltd
11.	Buyisa Security Services
12.	BYL Security Group Pty Ltd
13.	BZN SAFETY AND SECURITY ACADEMY PTY LTD
14.	Calaska Trading 189
15.	CC Protection and Investigation Services Kimberley
16.	Chithi Holdings
17.	Combined Private Investigations Pty Ltd
18.	D & K MANAGEMENT CONSULTANTS
19.	DHW SECURITY AND TRAINING SERVICES
20.	Focus Africa Advisory
21.	George B Security Seervices
22.	GEOSTRAT TRAINING
23.	Getsmarter
24.	Gogontle Security and Maintanacy Services
25.	Gundo Security and Supply LebowaKgomo
26.	Hafha Security and Training
27.	HARMONY GOLD MINING CO LTD
28.	Horizon Risk Management
29.	Ijaba Security Services
30.	INTEGRATED SECURITY AND MANGEMENT SOLUTIONS (PTY) LTD
31.	IPID Investigation
32.	JC Safety and Security Pty Ltd
33.	Kwamandla Protection
34.	Legacy ATKV SAKE (PTY) LTD
35.	Mamba Training Academy Pty Ltd
36.	Manganda Security
37.	Mapasa Security Security Services Pty Ltd
38.	Maphotho Security Training and Guarding Division
39.	Mashushe ETDP Trading and Projects
40.	MIDI GENERAL TRADING PTY LTD
41.	MMASEBKO TRAINING SECURITY CENTRE
42.	Mtomntwana Roadmarking Pty Ltd
43.	Mvikeli Production Services
44.	Nanikie Security Guard
45.	National Security and fire Pty Ltd
46.	Noctuam Training Academy
47.	Octaves Group
48.	PALABORA COPPER (PTY) LTD
49.	PRSS Guarding Services
50.	Redefined Skills Training & Development (Pty) Ltd
51.	Risk Management Group
52.	SA Crime Patrols Durban North
53.	SAHARA EDUCATION. TRAINING. DEVELOPMENT
54.	SASOL GLOBAL LEARNING
55.	SIBANYE GOLD ACADEMY PROPRIETARY LIMITED
56.	Sleeve Rolles Ready to Work Pty Ltd
57.	Solutionsupply Pty Ltd
58.	SOUTH AFRICAN POLICE SERVICE ACADEMY CHATSWORTH
59.	TELLUMAT
60.	Thikhedzo Security and Protection Services
61.	THOPAS SECURITY SERVICES
62.	Thudima Trading
63.	THUNGELA OPERATIONS (PTY) LTD
64.	TMC Consulting and Projects Pty Ltd
65.	Total Recall Security and Investigation
66.	Tradegold Trading and Projects
67.	TSHAKHWILO TRADING ENTERPRISE
68.	Vanguard Intergrated Services
69.	Vision DCI
70.	Wolf Guarding Solutions Pty Ltd
71.	Xhobani Security Services Cc
72.	XTRACT TRAINING SERVICES (SA)(PTY)LTD