SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Adhere to professional conduct and organisational ethics 
SAQA US ID UNIT STANDARD TITLE
120476  Adhere to professional conduct and organisational ethics 
ORIGINATOR
SGB Visible Policing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11974  Conduct oneself in a professional manner in a policing environment  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit is for learners in an organisational environment which dictates that learners will be judged by the way and manner in which they act.

A person credited with this unit standard will be able to:
  • Demonstrate understanding of the culture of the organization.
  • Apply customer service principles.
  • Demonstrate the ability to execute group marching activities.
  • Demonstrate the ability to use physical techniques in order to execute functions. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF 4.
  • Basic understanding of the concept discipline.
  • Basic understanding of the Occupational Health and Safety Act. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate understanding of the culture of the organization. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The disciplinary procedures, measurements and rules in an organization are described in terms of policies and procedures. 

    ASSESSMENT CRITERION 2 
    The dress code of the organization is explained in terms of organizational prescripts. 

    ASSESSMENT CRITERION 3 
    The reasons for required obedience is described in the terms of unconditional execution of lawful commands and instructions. 

    ASSESSMENT CRITERION 4 
    Appropriate behaviour is described in a given scenario in terms of the application of the code of conduct and ethics. 

    ASSESSMENT CRITERION 5 
    The line of communication and reporting structures are explained according to hierarchy of the organization. 

    ASSESSMENT CRITERION 6 
    Main sources of information are identified in the organization. 
    ASSESSMENT CRITERION RANGE 
    Sources of information may include but are not limited to the following:
  • Relevant Legislation e.g. South African Police Service Act
  • Standing Operating Procedures
  • Regulations
  • Instructions
     

  • ASSESSMENT CRITERION 7 
    Principles of confidentiality are explained in terms of the organizational environment. 

    ASSESSMENT CRITERION 8 
    The ability to complete a given task in a specified time period is demonstrated according to a given case study. 

    SPECIFIC OUTCOME 2 
    Apply customer service principles. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Customer service principles are explained in terms of Batho Pele principles. 

    ASSESSMENT CRITERION 2 
    Customer service principles are demonstrated according to the Batho Pele principles. 
    ASSESSMENT CRITERION RANGE 
    Customer Service Principles include Batho Pele principles and the code of ethics and code of conduct.
     

    ASSESSMENT CRITERION 3 
    The Constitution of South Africa is described with specific reference to human rights. 
    ASSESSMENT CRITERION RANGE 
    Constitution refers to Chapter 2: Bill of Human Rights.
     

    SPECIFIC OUTCOME 3 
    Demonstrate the ability to execute group marching activities. 
    OUTCOME RANGE 
    Group marching activities refer to coordinated prescribed drill movements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Ability to identify and respond to commands is demonstrated in a structured scenario. 
    ASSESSMENT CRITERION RANGE 
    The individual learner should be assessed individually as well as in group formations.
     

    ASSESSMENT CRITERION 2 
    The ability to move as part of a cohesive group is demonstrated in a structured scenario. 

    ASSESSMENT CRITERION 3 
    The compliments and salute is demonstrated according to the compliment and salute regulations. 
    ASSESSMENT CRITERION RANGE 
    Compliments and salute refer to but is not limited to:
  • Ranking structures of all law enforcement agencies, and seniority.
     

  • SPECIFIC OUTCOME 4 
    Demonstrate the ability to use physical techniques in order to execute functions. 
    OUTCOME RANGE 
    Physical techniques include but are not limited to:
  • Agility run
  • Fence climbing
  • Body drag and body carrying 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Reasons for physical fitness are explained in relation to physical techniques. 

    ASSESSMENT CRITERION 2 
    Nutrition principles are discussed and incorporated into a nutrition plan. 

    ASSESSMENT CRITERION 3 
    Physical techniques are identified and executed within a structured scenario. 
    ASSESSMENT CRITERION RANGE 
    Physical techniques refer but are not limited to:
  • Strength (include body carry and drag)
  • Flexibility (include landing on the other side of the wall)
  • Cardiorespiratory (include completing a work related obstacle course)
  • Speed (include completion of task related to course as fast as possible)
  • Power (include jump over a 1 meter obstacle)
  • Agility (include moving as fast as possible between obstacles)
  • Fears (include high or narrow obstacles)
     


  • UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Understanding culture
  • Disciplinary procedures
  • Dress code
  • Code of conduct and ethics
  • Communication and reporting structures
  • Main sources of information
  • Confidentiality
  • Customer service principles
  • Batho Pele principles
  • The Constitution of South Africa Chapter 2: Bill of Human Rights
  • Compliments and salute
  • Physical fitness principles
  • Nutrition principles
  • Physical techniques 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of the learner. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11974, "Conduct oneself in a professional manner in a policing environment", Level 5, 4 credits.

    Specified requirements

    Specified requirements include legal and legislative specific requirements and are contained in one or more of the following documents:
  • Legal
    > The Constitution of South Africa - Chapter 2 Bill of Rights. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 
    Core  62289   Further Education and Training Certificate: Road Traffic Law Enforcement  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Core  50122   National Certificate: Policing  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Core  80066   National Certificate: Strategic Road Traffic Operations  Level 6  NQF Level 06  Reregistered  2023-06-30  SAS SETA 
    Fundamental  58696   National Certificate: Close Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Fundamental  50102   National Certificate: Dog Handling  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Fundamental  63589   National Diploma: Geographical Information Science  Level 5  NQF Level 05  Reregistered  2023-06-30  CETA 
    Fundamental  90652   National Certificate: Ammunition Fitting  Not Applicable  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Fundamental  90657   National Certificate: Prosecuting  Not Applicable  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Elective  58580   National Certificate: Aerodrome Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  58581   National Certificate: Air Traffic Support  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Elective  58023   National Diploma: Aircraft Piloting  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  63229   National Diploma: Bomb Disposal  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Elective  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  63689   Bachelor of Arts: Geographical Information Science  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2018-06-30   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    3. ACTCO (PTY) LTD 
    4. ADT SECURITY SERVICES PTY LTD 
    5. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    6. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    7. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    8. AFIKA AMECEBO CC 
    9. AFRIC POLICING INSTITUTE 
    10. AIM TRAINING 
    11. AIM TRAINING ACADEMY 
    12. AKAF BODYGUARDS 
    13. Aviation Training Academy 
    14. BEETEES CABS CC 
    15. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    16. BRAVEHEART BIO DOG ACADEMY 
    17. Bronyx 
    18. BTC TRAINING AFRICA PTY LTD 
    19. C D M INDOOR RANGE 
    20. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    21. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    22. CITY OF JOHANNESBURG METROPOLITAN POLICE : FIREARM SERVICES 
    23. College of Production Technology 
    24. CREATIVE FOUNDATION TRAINING 
    25. DAM SCHOOL OF POLICING 
    26. DE BEERS GROUP SERVICES PTY LTD 
    27. DEFENSIVE TRAINING CONCEPTS 
    28. DEPARTMENT OF TRANSPORT AND PUBLIC WORKS 
    29. DHW SECURITY AND TRAINING SERVICES 
    30. DIMASI TRAINING PROVIDERS 
    31. DYNAMIC ALTERNATIVES PTY LTD 
    32. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    33. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    34. ENFORCE SECURITY SERVICES PTY LTD ETHEKWINI 
    35. ENLIGHTENED SECURITY FORCE 
    36. EZINGENI SECURITY AND CLEANING PTY LTD 
    37. FADANA INVESTMENT GROUP (PTY) LTD 
    38. FALCON FIREARM ACADEMY 
    39. Fidelity Security Services 
    40. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    41. FIROZIPARK 
    42. GAUNTLET SECURITY SOLUTIONS (PTY) LTD 
    43. GINGIRIKANI SECURITY SERVICES CC 
    44. Hadassah Security Consultants Cc 
    45. HAZOEMA TRADING ENTREPRISE CC 
    46. HENQUE 3375 CC 
    47. HJN TRAINING CC Pretoria 
    48. HLANGANANI COMPUTECH COLLEGE PTY LTD 
    49. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    50. IMVULA SKILLS DEVELOPMENT ACADEMY 
    51. Inkwe Sekuriteit Bk 
    52. INSIMBI SECURITY TRAINING CENTRE 
    53. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    54. ITO FOCUS PHOLE 
    55. JEPPE COLEGE OF COMMERCE & COMPUTER STUDIES 
    56. JESUA CONSULTANTS (Hartenbos) (WA) 
    57. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    58. Josmap Training Institute 
    59. KEISHY SECURITY 
    60. KHANYISANI TRAINING ACADEMY CC 
    61. KHETHAKANYE TRADING AND PROJECTS 196 CC 
    62. KHOISAN ABORIGNAL SECURITY AND PROJECTS 
    63. KHOMBO SECURITY AND TRAINING CC 
    64. KSTR GROUP (PTY) LTD 
    65. LEAD SECURITY SERVICES 
    66. Lesedi Security And Training Servic Es 
    67. LMW STING SECURITY (PTY) LTD 
    68. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    69. MacSteel Services Centres SA (WADEVILLE) (TP) 
    70. MANGAUNG TRAFFIC COLLEGE 
    71. Mangaung Traffic Training College 
    72. MAS SAFE SECURITY CC 
    73. MASMAGNET CC 
    74. MASUTHA TRAINING AND SECURITY SERVICES 
    75. MBOWA COLLEGE 
    76. MDIDWA SECURITY SERVICES 
    77. MEC TRAINING (PTY) LTD 
    78. Mec Training Johannesburg 
    79. MEC TRAINING PTY LTD KZN 
    80. MEC TRAINING PTY LTD WESTERN CAPE 
    81. MILITES DEI SECURITY SERVICES (PTY) LTD 
    82. MJAYELI SECURITY (PTY) LTD 
    83. MMASEBKO TRAINING SECURITY CENTRE 
    84. MOLAO ACADEMY 
    85. MOLEMA DEVELOPMENT TRAINING 
    86. MUTENDA SECURITY SERVICES CC 
    87. MUTHAMANI GENERAL SECURITY SERVICES 
    88. MZANSI SECURITY 
    89. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    90. NAD SECURITY SERVICES 
    91. Nastec Cc 
    92. NEMJA SECURITY AND PROJECTS CC 
    93. NKANGALA TVET COLLEGE 
    94. NOMADUKU SECURITY SERVICES CC 
    95. NTATE AVIATION AND SECURITY TRAINING 
    96. NU LAW FIREARMS COMPLIANCE 
    97. OMEGA RISK SOLUTIONS 
    98. OMEGA RISK SOLUTIONS PTY LTD BRITS 
    99. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    100. Orbis Security Solutions Pty Ltd 
    101. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    102. Organisational Development International (TP) 
    103. PORT ELIZABETH TRAFFIC COLLEGE 
    104. Production Management Institute 
    105. Production Management Institute of Southern Africa (PMI) 
    106. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    107. Production Management Institute of Southern Africa - Durban 
    108. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    109. PROSPERITAS TRAINING COLLEGE T/A VISION COLLEGE SA 
    110. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    111. QHIMECI TRADING ENTERPRISE 
    112. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    113. QUBULASHE SECURITY SERVICES (PTY) LTD 
    114. RAMAZWI SECURITY SERVICES CC 
    115. RAND TRAINING COLLEGE (PTY) LTD 
    116. REBAGONI TRADING AND PROJECTS T/A THE SOUTH AFRICAN SECURITY ACADEMY 
    117. REBONTSHENG TRADING CC 
    118. Rema Tip Top SA (Pty) Ltd (BENONI) (TP) 
    119. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    120. RRJ TRAINING ACADEMY AND CONSULTING 
    121. SA CRIME PATROLS SECURITY AND TRAINING CENTRE 
    122. Sabela Learning Academy 
    123. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    124. SAS SALDANHA 
    125. SBV SERVICES BLOEMFONTEIN 
    126. SBV SERVICES MIDRAND 
    127. SBV SERVICES POLOKWANE 
    128. SBV SERVICES PORT ELIZABETH 
    129. SBV SERVICES PRETORIA 
    130. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    131. SECURE PERIMETER SECURITY SERVICES CC 
    132. SECURITY BEYOND 2000 
    133. SECUTRAIN 
    134. Seraphim Security International 
    135. SERVEST(PTY) LTD 
    136. SETHIKE TRADING 
    137. SHEMULA TRADING ENTERPRISE 
    138. SHEPPERD ACADEMY 
    139. SILVER SOLUTIONS SECURITY 1713 CC 
    140. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    141. SIT INVESTMENT HOLDINGS 
    142. SITUATIONAL SECURITY TRAINING ACADEMY 
    143. SNAP SOLUTIONS NETWX PTY LTD 
    144. SOUTH AFRICAN POLICE SERVICE / PROFESSIONAL DEVELOPMENT CENTRE 
    145. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION 
    146. SOUTH AFRICAN POLICE SERVICE IN SERVICE TRAINING PROVISION INSTITUTION 
    147. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    148. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION MTHATHA 
    149. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ULUNDI 
    150. SPECIAL ASSET PROTECTION SERVICES KRAAIFONTEIN 
    151. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    152. Staff Management Services 
    153. STALLION LEARNING CENTRE PTY LTD 
    154. Tactical Reaction Services Cc 
    155. TENEX 
    156. TENSHO PTY LTD 
    157. THANGANELO SECURITY 
    158. THE BTC GROUP 
    159. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    160. THINETI SECURITY AND TRAINING 
    161. THOMPSONS SECURITY GROUP (PTY) LTD 
    162. THOZAKHE SECURITY SERVICES PTY) LTD 
    163. Training at Work (Pty) Ltd 
    164. Training Force (Pty) Ltd 
    165. Training Force (Pty) Ltd (Durban) (TP) 
    166. TRIOTIC PROTECTION SERVICES CC TSHWANE 
    167. Tshwane Leadership & Management Academy/Tshwane Metro Police 
    168. TSHWANE METROPOLITAN POLICE DEPARTMENT ACADEMY 
    169. TSU PROTECTION SERVICES 
    170. TSWELOPELO EDUCATIONAL SYSTEMS CC 
    171. TZANEEN TRAINING CENTRE LIMPOPO 
    172. UBUNTU 
    173. UKHUSELO TRAINING ACADEMY AND SECURITY CC 
    174. UTHUSO TRAINING INSTITUTE PTY LTD 
    175. VITAL SKILLS CC 
    176. Westline Aviation Pty Ltd 
    177. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    178. WISE GUY ACADEMY (PTY) LTD 
    179. Zenzele Training School Cc 
    180. ZEVOLI 9 PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.