SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Incident Management 
SAQA QUAL ID QUALIFICATION TITLE
49398  National Certificate: Incident Management 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
TETA - Transport Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Transport, Operations and Logistics 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  145  Level 5  Level TBA: Pre-2009 was L5  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
This qualification will contribute to increasing levels of efficiency and effectiveness and will develop a common integrated and co-ordinated approach to transport or other related incident management. It provides learners with a formal qualification that allows for recognition, further mobility and transportability. A person acquiring this qualification will be able to have an understanding of transport or other related incidents, transport or other related incident management, protocols and planning. The learner will be able to obtain the necessary applied competence to improve service delivery, accept responsibility and accountability for actions taken, acknowledge and recognise special expertise, improve ways to manage transport or other related incidents, make informed decisions and action plans, and use technology optimally.

The qualification aims at developing a competent and professional work force to manage a transport or other related incident. The learner is sensitised to the specific culture, opportunities and demands of the transport or other related incident management. The skills, knowledge, values and understanding demonstrated within this qualification are essential for a positive impact on social and economic transformation and upliftment within the democratic South African society.

Rationale of the qualification

This qualification provides learners with access to employment opportunities within the broader community in order to effectively and efficiently through an integrated approach, manage transport or other related incidents and to develop and implement contingency plans. Transport or other related incidents are declared where two or more agencies are involved. It reflects the need of the community, Government and employers to enable the learner to obtain the essential skills needed to facilitate a pathway for further learning and to receive recognition for existing skills and knowledge. This qualification aims to promote professionalism, work ethics and good governance. It will allow clarification of the specific roles of each discipline on a transport or other related incident. The level of flexibility within the range of electives will also allow the individual to pursue further career specialisation within managing transport or other related incidents. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the leaner entering this qualification will have the following knowledge and skills:
  • English at NQF level 4
  • Numeracy at NQF level4
  • Communication at NQF level 4
  • Computer literacy at NQF level 1
  • Emergency service response at NQF level 4

    Recognition of prior learning

    This qualification may be achieved in part or completely through the recognition of prior learning, which includes formal, informal and non-formal learning and work experience. The learner should be thoroughly briefed on the mechanism to be used and support and guidance should be provided. Care should be taken that the mechanism used provides the learner with an opportunity to demonstrate competence and is not so onerous as to prevent learners from taking up the RPL option towards gaining a qualification. 

  • RECOGNISE PREVIOUS LEARNING? 

    EXIT LEVEL OUTCOMES 
    Qualifying learners are able to:

    1. Apply self and business management principles to establish and manage effective workplace relationships by utilising business skills and processes; and communication skills.
    2. Assess and analyse an incident in the context of the district, provincial, national and international environment.
    3. Establish a joint an incident management team.
    4. Co-ordinate and manage an incident management team.
    5. Provide and maintain continuous evaluation and feedback of an incident. 

    ASSOCIATED ASSESSMENT CRITERIA 
    1.
  • Competing demands are prioritised to achieve personal, team and the organisation's goals and objectives
  • Technology is used efficiently and effectively to manage work priorities and commitments
  • Information to achieve work responsibilities is collected from appropriate sources
  • The methods used in communication is appropriate to the audience and takes into account social and cultural diversity
  • People are treated with integrity, respect and empathy regardless of culture, gender, class, "race" and belief systems
  • The organisation's social, ethical, and business standards are used to develop and maintain positive relationships aligned to human rights
  • Problems are identified and analysed during conflict resolution and action is taken to rectify the situation with minimal disruption to performance

    2.
  • Incidents are assessed and analysed utilising the political, economic, social, technological and environmental factors applicable to transport or other related incident management
  • Incident scenes are isolated and secured consistent with the geography and topography relevant to transport or other related incidents management
  • Incident management is established demonstrating a clear knowledge of the roles, functions, scope and mandates of various agencies involved in responding to incidents
  • Sectors are set up in accordance with standard operating procedures
  • Incidents involving hazardous materials and conditions are identified and dealt with in accordance with operational procedures

    3.
  • A joint management team is established and managed to effectively deal with an incident
  • An incident management plan is developed to address the requirements of effectively addressing the incident
  • The incident plan is implemented effectively

    4.
  • Management and co-ordination principles are applied for effective resolution to the incident.
  • Resources are mobilised to meet requirements of the operation
  • Various support structures are established, managed and maintained before during and post the incident.
  • Evidence is preserved to ensure that the incident management process is successfully concluded

    5.
  • Verbal and non-verbal communication skills are used effectively in transport or other related incident management
  • Systems, standard operating procedures, protocols and equipment are continuously reviewed and updated
  • Recommendations are made, using appropriate methods and statistics to update and review transport or other related incident management
  • Debriefing sessions are conducted for successful conclusion of the intervention and continuous improvement practices

    Integrated Assessment

    The applied competence (practical, foundational and reflexive competencies) of this qualification will be achieved if a candidate is able to explain the broad context and concept of transport or other related incident management in South Africa and the greater environment. This will enable a learner to apply and maintain standard operating procedures and protocols in order to assist and support the achievement of the objectives of transport or other related incident management.

    The effective use of technology, communication skills, literacy, decision-making and numeracy as well as self management and life skills must be assessed. Furthermore the world as a set of related systems must be assessed during any combination of practical, foundational and reflexive competencies assessment methods and tools to determine the whole person development and integration of applied knowledge and skills.

    A detailed portfolio of evidence is required to prove the applied competencies of the learner.

    Assessors and moderators should develop and conduct their own integrated assessment by making use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience. 

  • INTERNATIONAL COMPARABILITY 
    South Africa has a world class and highly sophisticated transport system. It is imperative to keep transportation means open to ensure continuous economic development e.g. Incidents could have a negative impact on the transport of necessary goods. It is therefore important to develop a qualification that will underpin the objectives of the NQF, especially with regards to economic and social development, as well as to compare this qualification with international qualifications. In selecting countries for international comparison it is important to consider countries where the economic context in which the qualification is to be used is similar to the South African context. Ideally, the South African incident management qualification should be compared to qualifications from a country with a developed economy and a second developing country with an emerging economy in order to include contexts that have similarities to the South African situation. Canada and Malaysia have been chosen. The following websites were searched for qualifications that relates to incident management.
  • Transport Research Board: www.trb.org
  • International codes on transportation of hazardous material and goods: http://hazmat.dot.gov
  • Ministry of Transportation: Ontario: www.tc.gc.ca

    Various reports on Freeway Traffic Management are available, but no "qualification" could be identified. The reports deal with issues of improved safety, optimisation of real capacity of highways and better service delivery to motorists. It also deals with Highway maintenance procedures dealing with hazardous material incidents.

    An attempt to do a comparison with a country with an emerging economy, the following websites were searched:
  • Malaysian Accrediting Body: Lenbaga Akreditasi Negara: www.lan.gov.mv
  • Mexican Accrediting Body: COPAES: www.copaes.org.mx
  • National Assessment and Accreditation Council (India): www.naac-india.com
  • Nigeria: www.nigeria.com

    This qualification could not be compared to a qualification in a country with an emerging economy because the websites are not presented in English or there is no information available on the accreditation of learning programmes against national unit standards and/or qualifications. Some of the websites are inaccessible and limited relevant information is available e.g. education in schools.

    No international comparison could therefore be found. From consultation with the various stakeholders involved in the generation of these standards, it was found that no such qualification exists in any of the South African Developing Countries and that they are looking towards South Africa to take the lead. 

  • ARTICULATION OPTIONS 
    This qualification is a first for learners dealing with transport or other related incidents. It is intended for learners who deal with incidents on a daily basis (emergency management services, fire and rescue, SAPS, SANDF, SANRAL) and will enable the qualifying candidate to progress to learning for other qualifications such as providing entry to any other related qualifications. There are unit standards that relates to the following qualifications:
  • National Certificate in Project Management: NQF level 4
  • Health and safety 

  • MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this Qualification and Unit Standards must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this Qualification and Unit Standards must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQAs (including professional bodies);
  • Moderation must include both internal and external moderation of assessments at exit points of the qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards, exit level outcomes as well as the integrated competence described in the qualification. 

  • CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    For an applicant to register as an assessor, the applicant needs:
  • Assessment competencies and subject matter experience of the assessor can be established by recognition of prior learning.
  • Well developed interpersonal skills, subject matter and assessment experience.
  • To be competent in the planning and conducting assessment of learning outcomes as described in the unit standards Plan and Conduct assessment of Learning outcomes NQF level 5.
  • Well developed subject matter experience within the areas of transport or other related incident management, legislation, the concept of transport or other related incident management, and transport or other related incident management processes.
  • A relevant tertiary qualification and/or 5 years experience in the relevant field.
  • To be registered with the relevant Education and Training Quality Assurance Body.
  • Detailed documentary proof of educational qualification, practical training undergone, and experience gained by the applicant must be provided (Portfolio of evidence). 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    The elective unit standard category is open ended to allow the learner to choose the 20 credits associated to the elective unit standards from any discipline that would add value to the purpose of the qualification or the learners own development on a learning pathway.

    Management of an incident: Person who accepts responsibility to facilitate the incident in order to ensure maximum co-ordination of all resources on a scene. 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  14048  Apply Self Management Concepts  Level 4  NQF Level 04 
    Core  13951  Demonstrate knowledge and understanding of the Occupational Health and Safety Act 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act  Level 4  NQF Level 04 
    Core  13224  Monitor the application of safety, health and environmental protection procedures  Level 4  NQF Level 04 
    Core  13947  Motivate a team  Level 4  NQF Level 04 
    Core  10136  Plan, organise and support project meetings and workshops  Level 4  NQF Level 04 
    Core  10135  Work as a project team member  Level 4  NQF Level 04 
    Core  119031  Assess and analyse an incident  Level 5  Level TBA: Pre-2009 was L5 
    Core  119040  Conduct a debriefing meeting  Level 5  Level TBA: Pre-2009 was L5 
    Core  119034  Develop an incident management plan  Level 5  Level TBA: Pre-2009 was L5 
    Core  119043  Establish and manage a joint management team  Level 5  Level TBA: Pre-2009 was L5 
    Core  119037  Establish incident management  Level 5  Level TBA: Pre-2009 was L5 
    Core  119032  Identify and deal with dangerous goods  Level 5  Level TBA: Pre-2009 was L5  13 
    Core  119033  Implement an Incident Management Plan  Level 5  Level TBA: Pre-2009 was L5 
    Core  119035  Isolate and secure a scene  Level 5  Level TBA: Pre-2009 was L5 
    Core  119038  Preserve evidence on a scene  Level 5  Level TBA: Pre-2009 was L5 
    Core  119036  Provide support structure  Level 5  Level TBA: Pre-2009 was L5 
    Core  119039  Set up sectors  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  15225  Identify and interpret related legislation and its impact on the team, department or division and ensure compliance  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  9224  Implement policies regarding HIV/AIDS in the workplace  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  114226  Interpret and manage conflicts within the workplace  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  14609  Participate in management of conflict  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  12433  Use communication techniques effectively  Level 5  Level TBA: Pre-2009 was L5 
    Elective  14144  Assessing and using data, and liasing with relevant stakeholders to ensure required resources are in place for a disaster  Level 5  Level TBA: Pre-2009 was L5  15 
    Elective  116787  Plan, monitor and control the financial resources for a small company or business unit  Level 5  Level TBA: Pre-2009 was L5  10 
    Elective  12432  Use mathematical and statistical techniques effectively  Level 5  Level TBA: Pre-2009 was L5  20 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.