SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Motivate a team 
SAQA US ID UNIT STANDARD TITLE
13947  Motivate a team 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-03-14  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242819  Motivate and Build a Team  Level 4  NQF Level 04  10  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces the junior manager to basic ideas on motivation.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of
  • Explaining why it is important to motivate a team and how levels of motivation can be assessed.
  • Applying theories of motivation.
  • Describing techniques that leaders can use to motivate a team.
  • Providing feedback to a team.
  • Recognising achievement.
  • Indicating how a team leader can empower members of a team. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is motivation of a business unit, group or team within the range of the leader`s own authority. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain why it is important to motivate a team and how levels of motivation could be assessed. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Reasons why motivation is important are explained with examples. 

    ASSESSMENT CRITERION 2 
    2. The negative impact of demotivated team members is explained with examples. 

    ASSESSMENT CRITERION 3 
    3. The role of motivation in ensuring quality performance is explained and an indication is given of the responsibility of the team leader in motivation. 

    ASSESSMENT CRITERION 4 
    4. A list is compiled of indicators that help to identify a lack of motivation in a team. 

    ASSESSMENT CRITERION 5 
    5. A list is compiled of indicators that are evidence of motivation in a team. 

    ASSESSMENT CRITERION 6 
    6. The behaviour of members of a team or business unit is analysed and an opinion is expressed and substantiated on the level of motivation of the team. 

    SPECIFIC OUTCOME 2 
    Applying of theories of motivation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Two theories of motivation are researched and compared in terms of how each maintains people are motivated to achieve both personally and in a work environment. 

    ASSESSMENT CRITERION 2 
    2. The researched theories are applied to a team and a decision is made as to which best applies to a specific team. 

    ASSESSMENT CRITERION 3 
    3. An action plan is compiled to motivate a team based on the researched theories. 

    SPECIFIC OUTCOME 3 
    Describe techniques leaders can use to motivate a team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The importance of information as a motivating factor is explained with reference to the effect of too much or too little information on a team. 

    ASSESSMENT CRITERION 2 
    2. The importance of recognition as a motivating factor is explained and an indication is given of how achievement is recognised within a team, group, business unit or organisation. 

    ASSESSMENT CRITERION 3 
    3. The importance of listening as a motivating factor is discussed and an indication is given of the consequences when a team or group leader does not listen to the team or individual members of the group. 

    ASSESSMENT CRITERION 4 
    4. Ways of involving members in decision-making are discussed as a means of obtaining commitment to a plan. 

    SPECIFIC OUTCOME 4 
    Provide feedback to a team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Information that a team requires to do its work well is identified and conveyed to team members. 

    ASSESSMENT CRITERION 2 
    2. An exercise to encourage team members to reflect on the team's performance is designed and used with a group to agree on performance targets. 

    ASSESSMENT CRITERION 3 
    3. Ways of measuring performance apart from formal performance management are discussed with reference to the performance of a specific team. 

    ASSESSMENT CRITERION 4 
    4. Actions that a leader can take to improve the ways in which members measure their own performance are discussed with reference to a specific team. 

    ASSESSMENT CRITERION 5 
    5. A management process that makes provision for feedback from team members to the manager is designed for a specific business unit or team. 

    SPECIFIC OUTCOME 5 
    Recognise achievement. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The importance of praise and personal recognition is explained with examples. 

    ASSESSMENT CRITERION 2 
    2. Possible systems for recognising achievement at team level are explained and a personal plan is devised to show recognition in own team. 

    SPECIFIC OUTCOME 6 
    Indicate how leaders can empower members of a team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Tasks allocated to the team are analysed and suggestions are made as to how individual team members can be given responsibility for their own achievement. 

    ASSESSMENT CRITERION 2 
    2. Aspects of team performance that are supervised by the junior manager are analysed and an indication is given of which aspects of team performance could better be handled by the team. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a group or team in identifying information needed by the team and designing an activity to agree on performance targets. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself in drawing up action plans. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information in researching theories of motivation and drawing up action plans. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively researching theories of motivation and explaining techniques leaders can use to motivate a team or group. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242819, which is " Motivate and Build a Team ", Level 4, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49600   National Certificate: Development Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-05-13  Was ETDP SETA until Last Date for Achievement 
    Core  20175   National Certificate: Hygiene and Cleaning Supervision  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Core  83946   National Certificate: Management  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2009-03-14  As per Learning Programmes recorded against this Qual 
    Core  49397   National Certificate: Wholesale and Retail Operations Supervision  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  W&RSETA 
    Core  49398   National Certificate: Incident Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Elective  49276   Further Education and Training Certificate (FETC): Trade Exhibitions  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  49531   Further Education and Training Certificate: Inclusive Education  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  23953   Further Education and Training Certificate: New Venture Creation (SMME)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2009-05-13  Was SERVICES until Last Date for Achievement 
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  59037   Further Education and Training Certificate: Tissue Conversion  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  57428   Further Education and Training Certificate: Youth Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  24197   National Certificate: Corrections Science  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2009-02-18  Was SAS SETA until Last Date for Achievement 
    Elective  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  INSETA 
    Elective  20884   National Certificate: New Venture Creation (SMME)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2005-04-10   
    Elective  50418   National Certificate: Immigration Law Enforcement  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2009-06-29  Was PSETA until Last Date for Achievement 
    Elective  49743   National Certificate: Manufacturing Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  FOODBEV 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Aboutlearning Pty Ltd 
    3. ACADEMY OF LEARNING JHB CENTRAL 
    4. Access Employment Skills & Development Agency 
    5. Alcari Learning Centre (Pty) Ltd 
    6. Amaqamu Project Management and Consulting 
    7. Bangwaketse Trading and Projects 
    8. Boikgantsho Consulting & Events cc 
    9. Boxer Superstores (Pty) Ltd 
    10. Braune Training (Pty) Ltd 
    11. BRC Solutions (Pty) Ltd 
    12. Breakeven 59(PTY) Ltd 
    13. CKP Development Agency (Pty) Ltd. 
    14. College of Production Technology 
    15. Commisioned Training cc 
    16. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    17. Creative Thinking Trading 524 
    18. De Vries Management & Training Services cc 
    19. Dintshang Trading 
    20. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    21. EJW Financial Services (Pty) Ltd 
    22. Executive People Development Solutions (Pty) Ltd 
    23. Faisit (Pty) Ltd 
    24. Foschini Retail Group Pty (Ltd) 
    25. GCube Communications cc 
    26. Intec College 
    27. Intelligo Solutions Pty (Ltd) 
    28. Invuya Institute of Learning (Pty) Ltd 
    29. Kitso Bokamoso Training Solution 
    30. LBK Trading 
    31. Leratham Supply Distribution and Enterprise 
    32. Leronsa Trading Enterprise 
    33. Letlhabile Institute Of Management and Training 
    34. License to Skill cc 
    35. Liza Gresse Consulting 
    36. Mapheto Business Enterprises t/a MBE 
    37. Marrian Ridge Computer Centre (Pty) Ltd 
    38. Masifunde Training Centre (Pty) Ltd 
    39. Masstores (Pty) Ltd 
    40. MENTORNET (PTY) LTD 
    41. Nkinane Training Institute and Consulting (Pty) Ltd 
    42. Northlink College - Protea Campus 
    43. Ntevho-Ketso Training and Recruitement Consultancy cc 
    44. Ntsangalala Business Enterprise 
    45. O'Keeffe & Swartz Consultants (Pty) Ltd 
    46. Octomate (Pty) Ltd 
    47. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    48. Outsurance Insurance Company Ltd 
    49. Poshido Training 
    50. Production Management Institute 
    51. Production Management Institute of Southern Africa (PMI) 
    52. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    53. Production Management Institute of Southern Africa - Durban 
    54. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    55. Professional Development and Training Institute (Pty) Ltd 
    56. Resonance Institue of Learning 
    57. Ripple Effect 4 (Pty) Ltd 
    58. RJM Educational Consulting PTY LTD 
    59. SECTOR EDUCATION AND SKILLS TAINING ORGANISATION(SESTO) 
    60. Thabelanang t/a Thabelanang Trading Enterprise 
    61. THE GMC GROUP PTY LTD 
    62. The Institute of Health Risk Managers (Pty) Ltd 
    63. Thuto Botshabelo Training Academy 
    64. TOWERSTONE PTY LTD 
    65. Tshimedzwa Development Centre (Pty) Ltd 
    66. Ulwazi Training & Development 
    67. Umfolozi FET College - Central Office 
    68. Vaiti Staffing and Training Solutions cc 
    69. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    70. Woolworths Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.