SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply electronic messaging and calendar application 
SAQA US ID UNIT STANDARD TITLE
258897  Apply electronic messaging and calendar application 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who need to customise and protect electronic messages and maintain and up-date an electronic diary.

A person credited with this unit standard is capable of:
  • Customising email settings.
  • Applying security settings to messages.
  • Creating and using contacts.
  • Creating and using appointment/events. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in the following:
  • Communication at NQF Level 1.
  • Computer Literacy at NQF Level 1. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Customise email settings. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An automatic signature is created, edited and deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Signature includes but not limited to:
  • Name, Surname, Contact Numbers, Email Address.
     
    		•

    ASSESSMENT CRITERION 2 
    Email messages are tracked in accordance with specific requirements. 
    ASSESSMENT CRITERION RANGE 
    Tracked includes but not limited to Read Receipt, Delivery Receipt.
     

    ASSESSMENT CRITERION 3 
    An automatic reply is created, edited and/or deleted as dictated by requirements. 
    ASSESSMENT CRITERION RANGE 
    An automatic reply details include but not limited to:
  • Subject line, message body, Alternate contact details.
     
    		•

    ASSESSMENT CRITERION 4 
    Rules are set up, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Rules include but not limited to:
  • From then move, From then copy, Subject line then move, Subject line then delete.
     
    		•

    SPECIFIC OUTCOME 2 
    Apply security settings to messages. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Identified senders are added to a blocked list. 

    ASSESSMENT CRITERION 2 
    Attachments are prevented from being opened. 

    ASSESSMENT CRITERION 3 
    Pictures are prevented from downloading. 

    ASSESSMENT CRITERION 4 
    Identified senders are removed from a blocked list. 

    SPECIFIC OUTCOME 3 
    Create and use contacts. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Different sources are utilised to work with contacts. 
    ASSESSMENT CRITERION RANGE 
  • Working with includes created, opened, edited and/or deleted to maintain a contacts list for e-mailing purposes
  • Using at least two (2) sources: Within contacts, From email message received, From electronic business card received, in public folder.
     
    		•

    ASSESSMENT CRITERION 2 
    Contacts are added to and/or removed from a category/group. 

    ASSESSMENT CRITERION 3 
    Contacts are sorted to facilitate optimum use. 
    ASSESSMENT CRITERION RANGE 
    Sorting include but is not limited to at least one (1) of:
  • Fields or Columns, Changing the arrangement, Custom sort.
     
    		•

    ASSESSMENT CRITERION 4 
    Contacts are located through a Search/Find feature. 

    ASSESSMENT CRITERION 5 
    Contacts are printed according to user needs. 

    ASSESSMENT CRITERION 6 
    Contacts are sent as attachments according to user requirements. 

    SPECIFIC OUTCOME 4 
    Create and use appointment/events. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Appointments/events are created, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Creating and editing includes but not limited to at least three (3) of Subject, Location, Start Time, End Time, Reminder.
     

    ASSESSMENT CRITERION 2 
    Appointments/events are copied and moved according to user requirements. 

    ASSESSMENT CRITERION 3 
    Appointments/events are repeated according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Repeat includes but not limited to at least two (2) of:
  • Daily, Weekly, Monthly, Yearly.

    Repeat includes but not limited to at least one (1) of:
  • No end date, End after, End by.
     
    		•

    ASSESSMENT CRITERION 4 
    Appointments/events are categorised/grouped according to user requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency; assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Policies, procedures and requirements of the organisations.
  • Ethical codes of relevant professional bodies.
  • Relevant legislative and/or regulatory requirements.
  • Nature of electronic information.
  • What are email settings, security settings, contacts, appointments and events.
  • Relevant application packages.
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
  • Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Determining where electronic messaging and calendar applications are required. 
    		•

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Sending electronic messages.
  • Scheduling appointments. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Running a diary. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information when:
  • Utilising different sources to work with contacts. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Categorising/grouping appointments/events according to user requirements. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Applying electronic messaging and calendar application. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Customise email settings.
  • Apply security settings to messages.
  • Create and use contacts.
  • Create and use appointment/events.
  • Creating links to external and internal sites. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
  • This standard is applicable to any application that runs on any Graphical User Interface (GUI) operating systems.
  • Where wording is not exact for the chosen operating system or application, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  61591   National Certificate: Information Technology: End User Computing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    3. Action for Blind and Disabled 
    4. Action4 
    5. Affirmations Training 
    6. Africa Learn (Pty) Ltd 
    7. Afrika Tikkun NCC 
    8. Amilak Training Center 
    9. ASMO INSTITUTE OF BUSINESS AN 
    10. Aspirations Communication Training CC 
    11. ATTI Nelspruit Pty Ltd 
    12. Atvance Institute (Pty) Ltd 
    13. Balefile Trading and Services 
    14. Basadipele Skills Development and Training 
    15. BEE Clinic Pty Ltd 
    16. Bells Technical College 
    17. Bokamoso Skills and Economic Development Centre 
    18. Brainwave Projects 1430 cc 
    19. Business Optimization Training Institute (Pty) Ltd 
    20. Careers IT 
    21. CENTRE FOR EXCELLENCE & PROFESSIONAL TRAINING 
    22. CHILI PEPPER INFORMATION TECHNOLOGY SOLUTIONS 
    23. Clean Heat Academy 
    24. College Africa Group (Pty) Ltd 
    25. Columbus Consulting Pty Ltd 
    26. Common Vision Young Specialist Trading cc 
    27. COMPUSTEPS COLLEGE (PTY) LTD 
    28. CSL Accountants 
    29. DC Academy (PTY)LTD 
    30. Decade Pulse (Pty) Ltd 
    31. Dee's Training (Pty) Ltd 
    32. Delight Computer Training 
    33. Eagle Computer Training 
    34. EAST LONDON MANAGEMENT INSTITUTE 
    35. ED-U Options Academy 
    36. Ekasi IT Solutions Centre 
    37. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    38. Elangeni Training Institute 
    39. Elchees Software Solutions 
    40. Emalahleni Institute of Techno 
    41. Eshybrand Pty Ltd 
    42. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    43. Finweb Business Consultancy 
    44. Foster-Melliar (Pty) Ltd 
    45. Fourways Private College 
    46. Futurekids SA (Fochville) 
    47. Gigimo Tourism Academy 
    48. Global Institute for Capacity 
    49. Greater Tzaneen Community Foundation 
    50. HAVOHEJ CONSULTANCY 
    51. Hazyview Computer College 
    52. HILLCROSS BUSINESS SCHOOL (PTY 
    53. Hlanganani ICT (Pty) Ltd 
    54. Home of Compassion/Grace Ministries 
    55. HUAWEI Technologies Africa (PTY) LTD 
    56. Ikusasalethu Youth Development Project NPC 
    57. iLearn Corporate Services PTY LTD 
    58. Information Technology Resource Centre 
    59. Inqubeko Institute (Pty) Ltd 
    60. IT Academy 
    61. IT-HI-Q Training (PTY) Ltd 
    62. Iyam Training Services 
    63. Jeppe College of Commerce and 
    64. K Boneng Consulting Services P 
    65. K Centre Business Enterprise (PTY) LTD 
    66. Keybase Training Solutions Cc 
    67. KN Training Specialist 
    68. KT Mobile Services 
    69. L and P Computer Academy Pty Ltd 
    70. LETAGO DEVELOPMENT CONSULTING 
    71. LIMPOPO COMPUTER COLLEGE BK 
    72. LINDAMAHLE MANAGEMENT SYSTEMS (PTY) LTD 
    73. Loomee Group 
    74. LYFE COMPUTER TECHNOLOGIES (PTY) LTD 
    75. Makhophila Training 
    76. Masakhane Training and Consult 
    77. Mash Computer Training 
    78. MBOWA COLLEGE PTY LTD 
    79. Metanoia Ratings PTY LTD 
    80. MMELA VILLAGE TECHNOLOGIES (PT 
    81. Mogapi Education Group (Pty) Ltd 
    82. Motlhamme Executive Management 
    83. Moving Ahead Development Agenc 
    84. Mpande Technologies cc 
    85. Mufuka Business and Technical 
    86. Musengavhadzimu Media 
    87. Natfin Holdings Pty Ltd 
    88. NBC Technologies 
    89. NCC - Vereeniging 
    90. Ndulita Solutions 
    91. New Link Computer Skills 
    92. Ntandokazi Holdings Pty Ltd 
    93. NW Avuxeni Computer Academy 
    94. Nyathela Business College 
    95. Olrich Home of Technology 
    96. On the Ball College Pty ltd 
    97. OPELONG BUSINESS INSTITUTE (PT 
    98. Paramixed Pty Ltd 
    99. Peo Entle HIV Wellness Management and Youth Skills Development NPO 
    100. Pioneer Business Consulting 
    101. Polokwane Technology Institute (Pty) Ltd 
    102. Pretoria Technical College 
    103. Priha Projects Pty Ltd 
    104. Progressive School of Business 
    105. Prophesy Training College (Pty) Ltd 
    106. PRX SCHOOL TEST 
    107. QUARPHIX (PTY) LTD 
    108. Ramotec Business College 
    109. Redefine Human Capital (PTY) L 
    110. Richfield Graduate Institute of Technology Pty Ltd 
    111. Rostec Technical FET College (Pty) Ltd 
    112. Sabile Human Resources Consult 
    113. SANDM IT TRAINING (PTY) LTD 
    114. SED Computer Academy 
    115. Sesk Facilitation Development (PTY) LTD 
    116. Silulo Ulutho Technologies 
    117. Sisekelo Sustainability Institute 
    118. SIYAFUNDA COMMUNITY TECHNOLOGY CENTRE NPC 
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    123. SUPREME ICT CONSULTANTS 
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    125. Techtisa (pty) Ltd 
    126. Terrawood 
    127. Terry Computer Services cc 
    128. Thalita Koume Directions (Pty) Ltd 
    129. The Finishing College (Pty) Lt 
    130. Think Tank T2 (Pty) Ltd 
    131. Titan Trade Technologies 
    132. Tlou Foundation College 
    133. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    134. TSP COLLEGE 
    135. TURFLOOP TRAINING SERVICES CC 
    136. Ubuhlanti Sances Trading (Pty) Ltd 
    137. Ukwazi Academy and Corporate S 
    138. Umbrella Training and Development 
    139. Umbusi Consulting Services 
    140. UTHINGO BRITE SERVICES 
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    142. Visionary Skill Academy 
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    144. VUTHLARI MARKETING CONSULTING 
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    146. Wellinkwise Pty Ltd 
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    148. Working Solution International 
    149. Xylo Trading 12 (Pty) Ltd 
    150. YITRO INNOVATIONS 
    151. Yonet Training Academy 
    152. ZA WIT (PTY) LTD 
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.