SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Manage Volunteers in sport

SAQA US ID	UNIT STANDARD TITLE
252179	Manage Volunteers in sport
ORIGINATOR
SGB Sport, Recreation & Fitness
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 02 - Culture and Arts			Sport
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 5	Level TBA: Pre-2009 was L5	5
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The learner achieving this unit standard in combination with other content-related standards will be able to express an understanding of the need for and the value in volunteerism and be able to develop strategies to recruit, select and train volunteers. Developing a volunteer database will ensure the sustainability of sport programmes contributing to the improvement in the quality of life for all South Africans.

This unit standard, combined with other core and elective Sport standards in a National Certificate in Sport Management at NQF Level 5 will provide the learner with the competence to apply and practice supervisory skills.

Competent learners will provide the environment for quality experiences to participants and thus strengthen the profession in general.

On achievement of this unit standard the learner will understand and be able to:

Plan and implement strategies to recruit volunteers for sport organisations and tournaments.

Select and appoint volunteers to suitable positions.

Induct and train volunteers in a sport environment.

Manage volunteers in a sport environment.

Maximise volunteer retention.

In addition they will be well positioned to extend their learning and practice into other areas of the Sport, Recreation or Fitness disciplines, or to strive towards professional standards and practices at higher levels.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in:

Relevant unit standards at NQF Level 4 either through a previous qualification or through the Recognition of Prior Learning (RPL), which assesses workplace-based experiential learning; Language and Communication skills at NQF Level 4 or equivalent.

UNIT STANDARD RANGE

Range statements are either explicitly reflected or implied in the specific outcomes and assessment criteria of this unit standard.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Plan and implement strategies to recruit volunteers for sports organisations and tournaments.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Strategies are implemented to recruit volunteers.

ASSESSMENT CRITERION RANGE

Coaching, umpiring, administration, catering, team support, management of sports tournaments and events, projects, finance, facilities, equipment, personnel, marketing, sponsorship, technical aspects, maintenance, competitions, teams, adult supervision, activity leaders, transport, care of uniforms.

ASSESSMENT CRITERION 2

The criteria of the sport volunteers are established to ensure appropriate recruitment.

ASSESSMENT CRITERION RANGE

May include details of required knowledge, skills and attributes, responsibilities, accountability, commitment, rewards, reimbursement of costs, uniforms.

ASSESSMENT CRITERION 3

The motives of potential volunteers are clarified to ensure motivation and compliance to the requirements of the event.

ASSESSMENT CRITERION RANGE

Enjoyment, socialization, career opportunities, personal development, professional development, personal contribution, loyalty, desire to do something different, support family members or friends, philanthropy.

ASSESSMENT CRITERION 4

Volunteers are recruited from a variety of sources to ensure fairness and reach.

ASSESSMENT CRITERION RANGE

Past and present membership, referrals, local community and community groups, students, volunteer agencies, churches, people who are unemployed, service organisations, cultural groups.

SPECIFIC OUTCOME 2

Select and appoint volunteers to suitable positions.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Volunteers are assessed on the basis of their knowledge, skills, experience, commitment and constraints.

ASSESSMENT CRITERION 2

Personality and personal attributes, availability and personal resources are considered when assessing volunteers.

ASSESSMENT CRITERION 3

A contract is signed upon the appointment of the volunteer detailing: the requirements of the job, volunteer motives and constraints, rewards, reimbursement of costs, provision of meals.

SPECIFIC OUTCOME 3

Induct and train volunteers in a sport or fitness environment.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Volunteers are familiarised with communication channels, support networks, administration procedures, legal requirements and implications for individuals, safety procedures, and social norms.

ASSESSMENT CRITERION 2

Volunteer selections are made for the technical expertise within the sporting environment and trained against set criteria from a specific sporting code.

ASSESSMENT CRITERION RANGE

Media, security, emergency, accommodation of players, language services, parking, accreditation, information management, maintenance of equipment and playing surfaces.

SPECIFIC OUTCOME 4

Manage volunteers in a sport environment.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Volunteers are motivated through on-going supervision and feedback, acknowledgment of work, awards, rewards, opportunities to use own initiative, team work and new challenges.

ASSESSMENT CRITERION 2

Feedback relating to various factors is obtained in successfully managing volunteers.

ASSESSMENT CRITERION RANGE

Including but not limited to workload, commitment, satisfaction with tasks, satisfaction with rewards, changes in motivation, perceptions of the organisation and its management.

ASSESSMENT CRITERION 3

The database system for sport volunteers is developed and updated regularly and distributed to all sporting codes participating in the volunteer programme.

SPECIFIC OUTCOME 5

Maximise volunteer retention.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

A climate is developed of recognition and support for volunteers for the National Volunteer Implementation System in Sport.

ASSESSMENT CRITERION 2

Individual requirements of volunteers are identified and incorporated into job descriptions.

ASSESSMENT CRITERION 3

Volunteers are rewarded through socialisation, training, knowledge and skills, experience, travel, acknowledgement, status.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.

Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The qualifying learner is able to demonstrate knowledge and understanding of:

Volunteer motives and needs.

Concept of volunteerism.

Benefits to volunteers and the organisation of volunteer involvement.

Methods to develop job descriptions.

Methods to identify the skills required of volunteers.

Job identification related to volunteers.

Instruments to screen volunteers such as interviews, questionnaires, and referral letters.

Presentation, communication, facilitation, conflict resolution and diversity management skills.

Appropriate knowledge of relevant labour regulations.

Methods to retain volunteers.

Values:

Demonstration of the knowledge and skills outlined in this unit standard must be consistent with the principles of:

Respecting the natural and cultural environment.

Accepting and maintaining a non-discriminatory attitude towards diversity including, for example: differences in gender, race, religion, physical ability and culture.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO ORGANISING

Self-organisation and management is necessary when strategies are implemented to recruit volunteers.

UNIT STANDARD CCFO COLLECTING

Information evaluation is utilised when volunteers are assessed on the basis of their knowledge, skills, experience, commitment and constraints.

UNIT STANDARD CCFO COMMUNICATING

Additionally, communication is established as an area of development in its own right. Also, aspects of personal development feature throughout the achievement of this unit standard.

UNIT STANDARD CCFO SCIENCE

Use of science and technology is evidenced when the criteria are established for recruitment.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	60309	National Certificate: Sport Management	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Elective	67509	Further Education and Training Certificate: Community Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	61609	Further Education and Training Certificate: Volunteer Support	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	80946	National Certificate: Community Development	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	59201	National Certificate: Generic Management	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Dee s Training PTY LTD
2.	Gotsec Skills Training
3.	LESEDI EDUCARE ASSOCIATION
4.	MENTORNET (PTY) LTD
5.	Tembe Service Providers