SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Formulate recommendations for a change process 
SAQA US ID UNIT STANDARD TITLE
252021  Formulate recommendations for a change process 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Demonstrating knowledge of and insight into the need for change within the context of environment change.
  • Analysing an area requiring a change process.
  • Selecting a model for implementing a change management process.
  • Formulating recommendations on implementing the change process. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of his/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of and insight into the need for change within the context of environment change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The nature of change and its impact on organisational sustainability are explained with reference to internal and external environmental change affecting a specific unit. 

    ASSESSMENT CRITERION 2 
    The need for change is motivated by identifying the benefits of change for a unit. 

    SPECIFIC OUTCOME 2 
    Analyse an area requiring the implementation of a change process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The need for change in a unit of an entity is identified in terms of a desired state compared with the current state. 

    ASSESSMENT CRITERION 2 
    The results of a SWOT or other suitable analysis are presented to substantiate the argument in favour of a change process. 
    ASSESSMENT CRITERION RANGE 
    The SWOT analysis should include the benefits of implementing change, the main risks and obstacles, the positive forces to be harnessed and the change resilience in the unit.
     

    SPECIFIC OUTCOME 3 
    Select a model for implementing a change management process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The characteristics of two change models are described with reference to their appropriateness for different change processes. 

    ASSESSMENT CRITERION 2 
    The reasons for selecting the model are described with reference to the findings of the analysis. 

    SPECIFIC OUTCOME 4 
    Formulate recommendations on implementing the change process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The change management plan presented describes the changes to be implemented in relation to the needs identified in the SWOT analysis. 
    ASSESSMENT CRITERION RANGE 
    The change management plan includes the phases of the plan, the actions, the persons responsible for the actions, the time frames, communication with stakeholders, desired outcomes, anticipated obstacles, expected positive and negative responses to the change, as well as plans to overcome the obstacles and negative responses.
     

    ASSESSMENT CRITERION 2 
    The actions proposed for managing the anticipated human responses to the change process are appropriate to the findings of the SWOT analysis. 

    ASSESSMENT CRITERION 3 
    The role and competencies of the change leader responsible for facilitating the dynamics of the change process are motivated in relation to the proposed change process. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • Theories of change.
  • Theories of change management.
  • Human responses to change.
  • Models of change management.
  • Techniques for conducting a SWOT analysis (i.e. strengths, weaknesses opportunities and threats).
  • Components of a change management plan. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to the recommendations made for change process for a unit. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in promoting a change process in a unit. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and relation to the recommended change process for a unit. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information in applying this information in formulating recommendations on a change process for a unit. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in formulating recommendations on a change process for a unit. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in applying knowledge of and insight into the complexity of change processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  59258   National Certificate: Polygraphy  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 42020 VISION TRAINING AND CONSULTING (PTY) LTD 
    2. AGB Tourism (Pty) Ltd 
    3. AL Development Services cc 
    4. All Access Holdings 
    5. Apex Education (Pty) Ltd. 
    6. Asiphokuhle Training And Research Institute 
    7. Avenida (Pty) Ltd 
    8. Basiea Development And Training 
    9. Camblish Training Institute (Pty) Ltd 
    10. Career Builders Academy Pty Ltd 
    11. Ceekwenza (Pty) Ltd 
    12. Change Strategies Consulting Services Cc 
    13. Commitech Consulting 
    14. Connex Marketing Cc 
    15. Crack Down Pest Control Services 
    16. Dialogue Communications Training cc 
    17. Disaster Risk Management Npc 
    18. E Mali Outsourcing Cc 
    19. Ethekwini Municipality Emergency Services Training Department 
    20. Falcon Business Institute (Pty) Ltd 
    21. FUTURE DISCOVERY TRAINING ACADEMY 
    22. Gravitazz Consulting 
    23. Higher Grade Solutions 
    24. Hs Global Skills Business Solutions 
    25. Inkazimulo Trading 
    26. Inkqubeko Investment (Pty) Ltd 
    27. Institute For Built Environment & Psycho Socio Intervention 
    28. Isibuko Group Pty Ltd 
    29. Izwelethu Black Diamond 
    30. Jobafrik Consulting 
    31. K Boneng Consulting Services 
    32. Kairos Training College 
    33. KALIDEEN MANAGEMENT SERVICES 
    34. Kgakishe Trading And Projects (Pty) Ltd 
    35. Kgotla Trading Enterprise 
    36. KHOSITHI TRAINING 
    37. Kmmqs 
    38. Kn Business Solutions 
    39. Leronsa Trading Enterprise 
    40. Letlhokoa Management Services Cc 
    41. Lisolethu Consulting Pty Ltd 
    42. Lo Tantsi Fire Consultants (Pty) Ltd 
    43. Lumiere Holdings 
    44. Maile Consulting 
    45. Makhuba Development Projects CC 
    46. Mamuhle Academy 
    47. MASM Trading Enterprise (Pty) Ltd 
    48. Maxlen Holdings 
    49. Mcebo Technologies 
    50. Mod-Mosh Projects And Consulting (Pty) Ltd 
    51. Mohlaje Solutions (Pty) Ltd 
    52. Mortarboard Training Solutions 
    53. Motshegwa Construction And Accounting Services (Pty) Ltd 
    54. Moving Business Altitudes Consulting 
    55. MSC Business College 
    56. MTHENGENYA & ASSOCIATES 
    57. Mukwevho Training and Development 
    58. Mulemfo Training Consultants CC 
    59. Ndotha General Trading 
    60. Nemalale Eagles Consultancy Cc 
    61. Ntsangalala Business Enterprise 
    62. Osolwazi Further Education And Training 
    63. Petra Institute of Development 
    64. Pfim Trading (Pty) Ltd 
    65. Phangamatomela Trading (Pty) Ltd 
    66. Pioneer Business Consulting 
    67. Power Rush Trading 170 Cc. 
    68. Princetop Corporative Training (Pty) Ltd 
    69. Progressive School Of Business And Engineering (Pty) 
    70. Ptdev (Pty) Ltd 
    71. Revival Training Academy 
    72. Sebenzisanane Human Capital 
    73. Shirs Vision Compleadev (Pty) Ltd 
    74. Sonani Skills 
    75. South African Corporate Training Association 
    76. Spectrium 
    77. Summat Training Institute 
    78. Talent Centre Training 
    79. Thinking Mind Trading 
    80. Thubelihle Graduate Institute 
    81. Tlhalefang Holdings 
    82. Transafric Consulting Pty Ltd 
    83. Tshepang Consulting & Project 
    84. Tshwane Training Institute (Pty) Ltd. 
    85. Tumpu Trading And Projects 
    86. Umqondo Business College 
    87. University Of Business Excellence(Pty)Ltd 
    88. University Of Intellectual Excellence (Pty)Ltd 
    89. Vantage Training 
    90. Vicmat Consultants 
    91. VSL General Trading 
    92. Wag Consulting 
    93. WEINVEST INVESTMENT CC 
    94. Ya Hina Management Consulting And Projects 
    95. Zealot Business College 
    96. Zwavhudi Business School (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.