SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify responsibilities of a team leader in ensuring that organisational standards are met 
SAQA US ID UNIT STANDARD TITLE
242821  Identify responsibilities of a team leader in ensuring that organisational standards are met 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards  Level 3  NQF Level 03  6  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • The role of the team leader with reference to their job description and the purpose of the team.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the role of a team leader in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of a team leader in an organisation is explained with reference to their job description. 

    ASSESSMENT CRITERION 2 
    The responsibilities of a team leader are explained within the context of a work environment. 

    ASSESSMENT CRITERION 3 
    The concepts of authority, responsibility and accountability are explained with reference to the team leader's own position in an organisation. 

    ASSESSMENT CRITERION 4 
    The organising of workers in teams is explained in terms of recognised theory and practice. 

    SPECIFIC OUTCOME 2 
    Explain the purpose of the team. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of a team is explained according to accepted theory and practice. 

    ASSESSMENT CRITERION 2 
    The purpose of the team is explained to the team members according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    The role and expected outputs of each member of the team are identified in relation to the purpose. 

    SPECIFIC OUTCOME 3 
    Contract with the team members to obtain commitment to achieve organisational standards. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Tasks, performance plans, targets and standards are discussed and agreed according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Time allocations for achieving individual and team objectives are agreed through a process of consultation. 

    SPECIFIC OUTCOME 4 
    Implement, monitor and evaluate performance against team objectives and organisational standards. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Agreed plans are implemented according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Potential difficulties in achieving the plan are anticipated through reflection and feedback. 

    ASSESSMENT CRITERION 3 
    Team outputs are monitored against agreed targets and time allocations. 

    ASSESSMENT CRITERION 4 
    Variances to required outputs are identified and corrective action is taken where necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This unit standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in contracting with team members and monitoring performance against objectives. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise and manage themselves while implementing agreed performance plans. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by monitoring achievement against objectives. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in consulting and allocating tasks, thus gaining commitment for performance plans. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to see the world as a set of related systems when relating the team's purpose and performance to organisational requirements. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13917, which is "Indicate the role of a team leader ensuring that a team meets an organisation's standards", level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58975   National Certificate: Automated Packaging Operations  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 
    Core  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  64249   Further Education and Training Certificate: Diamond Design and Evaluation  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Core  64729   Further Education and Training Certificate: Diamond Processing  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Core  59298   Further Education and Training Certificate: Freight Forwarding and Customs Compliance  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  58782   Further Education and Training Certificate: Plumbing  Level 4  NQF Level 04  Reregistered  2024-12-05  CETA 
    Core  61670   Further Education and Training Certificate: Railway Construction and Maintenance  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  79806   National Certificate: Occupational Hygiene and Safety  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  64697   Further Education and Training Certificate: Community Health Work  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  79807   Further Education and Training Certificate: Occupational Hygiene and Safety  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 17 Shaft Training 
    2. 2Inspire skills Training 
    3. Abakholwe Community Developers (Pty) Ltd 
    4. Africa International Training Facilities T/A AITF (BREDELL) (TP) 
    5. AFRICA SKILLS VILLAGE 
    6. Aldabri 106 Institute for Quality Pty Ltd 
    7. All Access Holdings 
    8. Andebe Training and Skills Development 
    9. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    10. Artisan Development Academy 
    11. Asiphokuhle Training and Research Institute 
    12. BELCOMEC TRAINING 
    13. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    14. Better Best Agri Development 
    15. BH Training and Consulting (Pty) Ltd 
    16. Blacken Security Services 
    17. Blitz Skills Developers 
    18. Bokgoni Training And Development 
    19. BOLAND COLLEGE (Paarl) 
    20. BPL Academy 
    21. Builders Training Centre 
    22. Capricorn FET College - Central Office 
    23. Cashbuild (South Africa) (Pty) Ltd 
    24. Classic Human Capital Solutions 
    25. CLEAN HEAT ENERGY SAVING SOLUTIONS (PTY) LTD 
    26. Coastal Kzn F.E.T. College - Appelsbosch Campus 
    27. College of Cape Town (City Campus) 
    28. College of Production Technology 
    29. Construction Resource Development Centre 
    30. DAMBUZA COMMUNITY TRUST 
    31. DB Schenker Logistics Campus NMEA Pty Ltd 
    32. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    33. DSL Training and Projects (PTY) LTD 
    34. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    35. Eastcape Training Centre 
    36. Edcon Ltd 
    37. Edu Wize Group Pty Ltd 
    38. EDUCATORY ELECTRO SERVICES 
    39. Edutel Public Service Company 
    40. Edutel Wholesale & Retail Academy 
    41. Edzani Community Development and Consultancy 
    42. Esayidi TVET College 
    43. Forek Institute of Technology 
    44. Gabasega Consulting and Training Centre 
    45. Gemini Training And Development Pty Ltd 
    46. Gert Sibande TVET College 
    47. Global Maritime Legal Solutions Pty Ltd 
    48. GREATER ELDOS IMAGES OF PEACE 
    49. Guest Resource Services (Pty) Ltd 
    50. IMBAWULA CIVIL ENGINEERING ACADEMY 
    51. In Touch Community Development & Project Managers 
    52. Inafrica General Trading Pty LTD 
    53. INDUSTRIES EDUCATION & TRAINING INSTITUTE 
    54. InnerOut Training Solutions 
    55. Institute for Telling Development T/A ITD Training (MENLYN PARK) (TP) 
    56. Intercept Consulting and Training Solutions 
    57. IQ Skills Academy (PTY) LTD. 
    58. ITO Focus Reagile 
    59. Jobafrik Consulting 
    60. Josmap Training Institute 
    61. JOYEVE TRADING ENTERPRISE (PTY) LTD 
    62. Kagano Consulting Services 
    63. Kempston Driving Academy 
    64. Kgolo Institute 
    65. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTY LTD 
    66. KOKANO PROJECTS PTY LTD 
    67. Kuyakhula Development Initiatives 
    68. KZN Taxi and Commuter Corporation NPC 
    69. L S Nkosi CC 
    70. Learning Exchange Pty Ltd 
    71. Leps Training Consultants 
    72. Mabuya Amahle Trading 
    73. Madiba Bay Accountancy Training CC 
    74. Maduna Development Agency cc 
    75. Maesela Phaladi Investment and Construction PTY LTD 
    76. Majuba TVET College 
    77. Makwedeng Training 
    78. Mangaung Artisan Developers and Projects 
    79. Masithuthuke Learning Institution 
    80. Metro Minds 
    81. Microzone Training CC 
    82. Mintirho Development Services 
    83. Mnambithi TVET College 
    84. MOGOLO ACADEMY - ENKELBULT 
    85. Mohlaje Solutions (Pty) Ltd 
    86. Moraba Training and Civil Construction (Pty) Ltd 
    87. Mortarboard Training Solutions 
    88. Mpilende Training and Technology Solutions 
    89. Mr Price Group Ld 
    90. Mthoms Trading 
    91. MTL Training and Projects 
    92. Nemalale Eagles Consultancy CC 
    93. Ngakatse Trading 
    94. Nhlahle Development Agency 
    95. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    96. NOFESA cc 
    97. Nokuthula Dube & Associates 
    98. Novi General Services 
    99. NSINGWENI CONSULTING (PTY) LTD 
    100. ODL GROUP (PTY) Ltd 
    101. Operational Process Improvements (Pty) Ltd 
    102. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    103. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    104. Orbit FET College - Central Office 
    105. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    106. Othandweni Training Centre 
    107. Owl Business Training PTY LTD 
    108. Palale Construction and Projects 
    109. Pam's Educational Consultancy CC 
    110. PCD College cc 
    111. Pioneer Business Consulting 
    112. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    113. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    114. PROMINENT EMZANSI PROJECTS 
    115. Protech Training (Pty) Ltd 
    116. PTDEV (Pty) Ltd 
    117. Qabuka-Vuka Development Trading 
    118. QT Training (Pty) Ltd 
    119. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    120. Qualfurn Training & Projects (Pty) Ltd 
    121. Realeboga Training Provider 
    122. RESISA LOGISTICS (Ltd) Pty 
    123. Robertsons Cargo Consultancy 
    124. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    125. Saint Colonel Graduate Institute (PTY) Ltd 
    126. Sakhisizwe Development Training 
    127. Samancor Chrome Ltd T/A Khuphuka Training & Development (MIDDELBURG) ( 
    128. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    129. School of Shipping 
    130. Schoolboy Training Centre 
    131. Sejamo Construction and Training 
    132. Sekhukhune FET College - C.N. Phatudi Campus 
    133. Senelo Trading CC 
    134. SESANA PROJECTS 
    135. SISHEN IRON ORE COMPANY (PTY) LTD 
    136. SIYAFUNDA BUSINESS SYSTEM 
    137. SIYANQOBA SEMINARS 
    138. Siyanqoba Seminars (PRETORIA) (Non Merseta TP) 
    139. SIZA NESU TRAINING AND DEVELOPMENT 
    140. Somvi General Services 
    141. South African Institute of Renewable Energy 
    142. Sphola Consulting CC 
    143. SPINA Consultancy cc Cape Town 
    144. STEP AHEAD BUSINESS TRAINING 
    145. STEVENEL TRAINING CONSTRUCTION AND CIVIL 
    146. Thabomeleng 
    147. Thubelihle Graduate Institute 
    148. Tius Consultants 
    149. Tjeka Training Matters Pty Ltd 
    150. Tommy Phiri Labour Relations and Training Services 
    151. Training Consultant and SD College 
    152. Tshimedzwa Development Centre Pty Ltd 
    153. Tshwane Training Institute (PTY) LTD. 
    154. TSK Projects 
    155. Twasa 
    156. UKWAKHILE TRAINING 
    157. Umfolozi FET College 
    158. Umgungundlovu FET College 
    159. Umgungundlovu FET College - Plessislaer Campus 
    160. Vhutshilo Health And Training Organisation 
    161. Vicmat Consultants 
    162. Vijay Bhagwan Consultancy and Solutions cc 
    163. Vizz Tech Printers 
    164. West Coast TVET College 
    165. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    166. Woolworths Pty Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.