SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Recognise areas in need of change, make recommendations and implement change in the team, department or division 
SAQA US ID UNIT STANDARD TITLE
15214  Recognise areas in need of change, make recommendations and implement change in the team, department or division 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors.These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Recognising areas in need of change.
  • Making recommendations for change.
  • Implementing change. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4.
  • Computer Literacy at NQF level 4. 
    		•

    UNIT STANDARD RANGE 
  • Systems include; budgeting, performance management, rewards, reporting.
  • Models for managing change include; discontinuous, incremental, organisational development, business reengineering, top down, bottom up. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Recognise areas in need of change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Performance of the section/division/department is benchmarked against Best Practice standards to identify any need for change. 

    ASSESSMENT CRITERION 2 
    2. External factors are used to identify any need for change. 

    ASSESSMENT CRITERION 3 
    3. Changes to the organisation's operations are analysed to identify any need for change in the section/division/department. 

    ASSESSMENT CRITERION 4 
    4. The desired ideal, future state is determined for the organisation. 

    SPECIFIC OUTCOME 2 
    Make recommendations for change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Clear, goa-directed recommendations are made for consideration by senior management. 

    ASSESSMENT CRITERION 2 
    2. All key stakeholders are approached with the recommendations. 

    ASSESSMENT CRITERION 3 
    3. Barriers to achieving the desired future state are identified and solutions are presented to senior management. 

    ASSESSMENT CRITERION 4 
    4. The organisation's readiness and capacity for change are taken into account and addressed in the plan. 

    SPECIFIC OUTCOME 3 
    Implement change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Change is implemented according to the agreed plan. 

    ASSESSMENT CRITERION 2 
    2. Other systems to support the change are put in place timeously. 

    ASSESSMENT CRITERION 3 
    3. Individuals are assisted with overcoming resistance to change and rewarded for positive contributions. 

    ASSESSMENT CRITERION 4 
    4. Progress towards the achievement of the goals is monitored to ensure smooth implementation of plan. 

    ASSESSMENT CRITERION 5 
    5. Progress towards the achievement of the goals is reported on regularly to all stakeholders. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The psychological phases people go through when experiencing change.
  • Dealing with resistance to change.
  • Overcoming barriers to change.
  • Tools and interventions for successful change processes.
  • Roles required to support the change process.
  • The role of creativity in change processes.
  • Models for managing change.
  • Best practice guidelines. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems when linking existing systems to new systems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in overcoming resistance to change. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities in monitoring progress towards goals. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when analysing the need for change. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when making recommendations and implementing change. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology in assisting with the implementation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems when reviewing the impact of change on the whole organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  36438   National Certificate: Local Economic Development  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  49793   National Certificate: Productivity  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SABPP 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SABPP 
    Fundamental  49745   National Certificate: Value Engineering  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  QCTO 
    Fundamental  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Elective  83946   National Certificate: Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  49627   Further Education and Training Certificate: e Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Elective  79886   National Certificate: Business Advising  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49123   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2007-10-18  Was MICTS until Last Date for Achievement 
    Elective  58978   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Elective  49336   National Certificate: Law Enforcement: Sheriffing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Elective  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  TETA 
    Elective  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. Academy for Professional Enhancement in Education (Pty) Ltd 
    3. ADOM TECHNOLOGIES (PTY) LTD 
    4. AGAMA Consulting and Services 
    5. Alabaster Training Centre (Pty) Ltd 
    6. Anchor Africa Professional Training (Pty) Ltd 
    7. Apex Business Academy (Pty) Ltd 
    8. AVAX SA 481 CC. T/A Mandisa Development Services 
    9. AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE 
    10. Be Sure Hope Foundation 
    11. Bravo Group Manufacturing (Pty) Ltd 
    12. BROAD MINDSET TRAINING (PTY) LTD 
    13. Cedars Academy for Technical Training(PTY)Ltd 
    14. Century Business Academy 
    15. CHANGEFOLIO SOUTH AFRICA 
    16. Chartall Business College 
    17. Connect to Grow (Pty) Ltd 
    18. Dialogue Communications Training cc 
    19. doro-ella (Pty) Ltd 
    20. Dynamics Corporate Consulting 
    21. Edutel Services (Pty) Ltd 
    22. Edutraining Business College 
    23. Eduvos Pty Ltd 
    24. Elvis Koena Consulting (Pty) Ltd 
    25. Ernst & Young Inc 
    26. Euro Blitz 
    27. Evers Xcellence Management Consulting (Pty) Ltd. 
    28. Faranani Facilitation Services 
    29. FlowHR (Pty) Ltd 
    30. Frayintermedia Cc 
    31. FSA Management Consulting cc 
    32. Full Potential Consulting 
    33. Future Performance Training Pty Ltd 
    34. Giamanje TVET College 
    35. Greenchild Project 
    36. Growth Management Consulting 
    37. HILLCROSS BUSINESS SCHOOL (PTY 
    38. Hudisa (Pty) Ltd 
    39. Institute of People Development 
    40. Intelligent Africa Marketing & Training 
    41. Intelligo Solutions (Pty)Ltd 
    42. Jackson Leadership & Management Consultants 
    43. Japhala (Pty) Ltd 
    44. Jeppe College of Commerce and 
    45. Josmap Training Institute 
    46. JVR Academy Pty Ltd 
    47. Khehli Institute 
    48. Kinsana HR Solutions (Pty) LTD 
    49. KZN Business Training Centre 
    50. Lanham-Love Consulting Pty Ltd 
    51. Le - Mark Training and Development Pty (Ltd) 
    52. Leading Light Business Evolution (Pty) Ltd 
    53. Learning and Performance Academy 
    54. LEARNINGWORKS (Pty) Ltd 
    55. Levels of Leadership Pty Ltd 
    56. Limba Holdings 
    57. Macarius Consulting & Coaching (Pty) Ltd 
    58. Magos Group Pty Ltd 
    59. MANCOSA Pty (Ltd) 
    60. Matash Holdings (Pty) Ltd 
    61. Mikyle Consulting CC 
    62. Mill Ridge Investments (Pty) Ltd 
    63. Musengavhadzimu Media 
    64. NewBridge Institute PTY Ltd 
    65. Northbright Pty Ltd 
    66. Novia One Group (Pty) Ltd 
    67. Ocean Innovations (Pty) Ltd 
    68. Organisation Development International (Pty) Ltd 
    69. Peas in a Pod (Pty) Ltd 
    70. Performance Development Group 
    71. Prior Learning Centre 
    72. PROEXPERT TRAINING 
    73. Progressive School of Business and Engineering (Pty) 
    74. Prominence Training Solutions (Pty) Ltd 
    75. Rationalise Zoe Discussions (Pty) Ltd 
    76. Regent Business School (Pty) Ltd t/a Regent Business School 
    77. Roche Diagnostics (PTY) Ltd 
    78. SADHANA GOVENDER PROJECT CONSULTANTS (PTY)LTD 
    79. Sakhisisizwe Projects 
    80. SDM Asset Management and Consulting (PTY)LTD 
    81. Seonyatseng Learning Institute 
    82. Siza Nesu Training and Consultants 
    83. Skills Development Professionals Pty. Ltd. 
    84. Sparrow FET Enterprises Pty Ltd 
    85. Stellenbosch Graduate Institute (Pty) Ltd 
    86. Strategic Simulations Solutions (Pty)Ltd t/a BTS Africa 
    87. Tachfin Holdings Pty Ltd 
    88. The Human Resource Practice cc 
    89. Thinking Mind Trading 
    90. Thinktalent Pty Ltd 
    91. Thuthukisa Talent Relations 
    92. Together Lifestyle Resort Pty Ltd 
    93. Training Leadership Consulting 
    94. Transafric Consulting Pty Ltd 
    95. Tshepang Consulting & Project 
    96. TSIBA Education 
    97. Tsoelopele Leadership Consulting (Pty) Ltd 
    98. Ucademy Pty Ltd 
    99. Umqondo Consultancy 
    100. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    101. University of Venda 
    102. Varsity Institute of Science & Technology (Pty)Ltd 
    103. Vinton Consulting Group (Pty) Ltd. 
    104. Virgo Technology Solutions (Pty) Ltd 
    105. Virtendo Consulting Pty Ltd 
    106. Whitestone College 
    107. Yenza Umehluko/Make a Difference 
    108. Your Human Resources Solutions 
    109. Ziyana Business Consulting and Training 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.