SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Recognise areas in need of change, make recommendations and implement change in the team, department or division 
SAQA US ID UNIT STANDARD TITLE
15214  Recognise areas in need of change, make recommendations and implement change in the team, department or division 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors.These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Recognising areas in need of change.
  • Making recommendations for change.
  • Implementing change. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4.
  • Computer Literacy at NQF level 4. 
    		•

    UNIT STANDARD RANGE 
  • Systems include; budgeting, performance management, rewards, reporting.
  • Models for managing change include; discontinuous, incremental, organisational development, business reengineering, top down, bottom up. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Recognise areas in need of change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Performance of the section/division/department is benchmarked against Best Practice standards to identify any need for change. 

    ASSESSMENT CRITERION 2 
    2. External factors are used to identify any need for change. 

    ASSESSMENT CRITERION 3 
    3. Changes to the organisation's operations are analysed to identify any need for change in the section/division/department. 

    ASSESSMENT CRITERION 4 
    4. The desired ideal, future state is determined for the organisation. 

    SPECIFIC OUTCOME 2 
    Make recommendations for change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Clear, goa-directed recommendations are made for consideration by senior management. 

    ASSESSMENT CRITERION 2 
    2. All key stakeholders are approached with the recommendations. 

    ASSESSMENT CRITERION 3 
    3. Barriers to achieving the desired future state are identified and solutions are presented to senior management. 

    ASSESSMENT CRITERION 4 
    4. The organisation's readiness and capacity for change are taken into account and addressed in the plan. 

    SPECIFIC OUTCOME 3 
    Implement change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Change is implemented according to the agreed plan. 

    ASSESSMENT CRITERION 2 
    2. Other systems to support the change are put in place timeously. 

    ASSESSMENT CRITERION 3 
    3. Individuals are assisted with overcoming resistance to change and rewarded for positive contributions. 

    ASSESSMENT CRITERION 4 
    4. Progress towards the achievement of the goals is monitored to ensure smooth implementation of plan. 

    ASSESSMENT CRITERION 5 
    5. Progress towards the achievement of the goals is reported on regularly to all stakeholders. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The psychological phases people go through when experiencing change.
  • Dealing with resistance to change.
  • Overcoming barriers to change.
  • Tools and interventions for successful change processes.
  • Roles required to support the change process.
  • The role of creativity in change processes.
  • Models for managing change.
  • Best practice guidelines. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems when linking existing systems to new systems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in overcoming resistance to change. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities in monitoring progress towards goals. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when analysing the need for change. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when making recommendations and implementing change. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology in assisting with the implementation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems when reviewing the impact of change on the whole organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  36438   National Certificate: Local Economic Development  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  49793   National Certificate: Productivity  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SABPP 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SABPP 
    Fundamental  49745   National Certificate: Value Engineering  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  QCTO 
    Fundamental  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Elective  83946   National Certificate: Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  49627   Further Education and Training Certificate: e Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Elective  79886   National Certificate: Business Advising  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49123   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2007-10-18  Was MICTS until Last Date for Achievement 
    Elective  58978   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Elective  49336   National Certificate: Law Enforcement: Sheriffing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Elective  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  TETA 
    Elective  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. Academy for Professional Enhancement in Education (Pty) Ltd 
    3. ADOM TECHNOLOGIES (PTY) LTD 
    4. AfroXpert Performance Developement cc 
    5. AGAMA Consulting and Services 
    6. Akadon Trading (Pty) Ltd 
    7. Alabaster Training Centre (Pty) Ltd 
    8. Alpha Business Consultants 
    9. Amangile Academy (Pty) Ltd 
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    11. Anchor Africa Professional Training (Pty) Ltd 
    12. Apex Business Academy (Pty) Ltd 
    13. ARETE CONSULTING AND MANAGEMENT SERVICES 
    14. Asiphokuhle Training and Research Institute 
    15. AVAX SA 481 CC. T/A Mandisa Development Services 
    16. AVC Corporate Advisory Services (PTY) LTD. 
    17. Ayoba Training 
    18. AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE 
    19. Bakgatla Municipal Solutions 
    20. Bantubanye Skills 
    21. Be Sure Hope Foundation 
    22. BESO Business Empowerment Solutions CC 
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    27. Break The Chains Development Services 
    28. BROAD MINDSET TRAINING (PTY) LTD 
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    30. Canton Trading 273 
    31. CB Willemse Training 
    32. Cedars Academy for Technical Training(PTY)Ltd 
    33. Century Business Academy 
    34. CHANGEFOLIO SOUTH AFRICA 
    35. Chartall Business College 
    36. Connect to Grow (Pty) Ltd 
    37. Crack Down Pest Control Services 
    38. CTC College(PTY) LTD. 
    39. Development Bank of Southern Africa (DBSA) 
    40. Dialogue Communications Training cc 
    41. Ditirelo Skills Development Services 
    42. Ditlou Solutions 
    43. Ditlou Sons and Daughters 
    44. doro-ella (Pty) Ltd 
    45. Dynamic Abilities General Trading 
    46. Dynamics Corporate Consulting 
    47. Eden Training 
    48. Edutel Services (Pty) Ltd 
    49. Edutraining Business College 
    50. Eduvos Pty Ltd 
    51. Elvis Koena Consulting (Pty) Ltd 
    52. Envirogreen 
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    54. Ethembeni Multi Service Enterprise (Pty) Ltd 
    55. Euro Blitz 
    56. Evers Xcellence Management Consulting (Pty) Ltd. 
    57. Explicit Communications 
    58. Faith and Jennifer Maintanance and Construction 
    59. Faranani Facilitation Services 
    60. FlowHR (Pty) Ltd 
    61. Frayintermedia Cc 
    62. FSA Management Consulting cc 
    63. Full Potential Consulting 
    64. Future Performance Training Pty Ltd 
    65. General Economic Analysis 
    66. Giamanje TVET College 
    67. Global Care Trading 100 CC 
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    69. Growth Management Consulting 
    70. Hanyeleni Business Enterprise 
    71. HILLCROSS BUSINESS SCHOOL (PTY 
    72. Hlombe and Associates 
    73. HS GLOBAL SKILLS BUSINESS SOLUTIONS 
    74. Hudisa (Pty) Ltd 
    75. Ilinge Labantu Debt Solution 
    76. IMITHENTE DEVELOPMENT HOLDINGS 
    77. Independent Development Trust 
    78. Inkcubeko YakwaNtu Trading 
    79. Institute of Cooperatives and Community Economic Development 
    80. Institute of People Development 
    81. Institute of Sector Education and Training 
    82. Intelligent Africa Marketing & Training 
    83. Intelligo Solutions (Pty)Ltd 
    84. INTERMASIKO CC 
    85. Jackson Leadership & Management Consultants 
    86. Japhala (Pty) Ltd 
    87. Johsie Enertprise 
    88. Josmap Training Institute 
    89. Joubert Park Youth Outreach Project 
    90. JTM Empowered 
    91. JVR Academy Pty Ltd 
    92. Kadimo Consulting CC. 
    93. Khehli Institute 
    94. Kinsana HR Solutions (Pty) LTD 
    95. KPK Training Solutions 
    96. KTMO Business Solutions 
    97. KWEM Management Solutions 
    98. KZN Business Training Centre 
    99. Lanham-Love Consulting Pty Ltd 
    100. Le - Mark Training and Development Pty (Ltd) 
    101. Leading Light Business Evolution (Pty) Ltd 
    102. Learning and Performance Academy 
    103. LEARNINGWORKS (Pty) Ltd 
    104. Lelethu Training (Pty) Ltd 
    105. Levels of Leadership Pty Ltd 
    106. Limba Holdings 
    107. Limpopo LED Resource Centre 
    108. Local Government Management Academy 
    109. M.I.C. Training and Development 
    110. Macarius Consulting & Coaching (Pty) Ltd 
    111. Magase and Shakong Projects 
    112. Magnico Products (PTY) LTD 
    113. Magos Group Pty Ltd 
    114. Mahlasedi Training Matters 
    115. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    116. MANCOSA Pty (Ltd) 
    117. Masemase Consultancy CC. 
    118. Matash Holdings (Pty) Ltd 
    119. Mbedvula Trust 
    120. Mbonyolosi Skills Development Institute 
    121. Mc Intosh Xaba and Associates (MXA) 
    122. Mgwezane Training and Events Management CC. 
    123. Miczo's Enterprise 
    124. Mikyle Consulting CC 
    125. Mill Ridge Investments (Pty) Ltd 
    126. Mimoisa Business Solutions CC 
    127. MJ Mafunisa Consulting (PTY) LTD 
    128. Mma Maru PTY LTD 
    129. MML Consulting CC. 
    130. Mohlaje Solutions (Pty) Ltd 
    131. Mortarboard Training Solutions 
    132. MUHANGWENE DEVELOPMENT ENTERPRISE 
    133. Multi-Skills Training & Development Institute (Pty) Ltd 
    134. Multiple Productive Management Solutions 
    135. Musengavhadzimu Media 
    136. Mvula Trust 
    137. Nedbank Ltd 
    138. NEDTEX73 
    139. NELLS SKILLS ACADEMY 
    140. NewBridge Institute PTY Ltd 
    141. Nghano Training and Development Centre 
    142. Nhlahle Development Agency 
    143. Northbright Pty Ltd 
    144. Novia One Group (Pty) Ltd 
    145. Nsuku Management Consultants 
    146. Ocean Innovations (Pty) Ltd 
    147. Omithombo Management Academy 
    148. Organisation Development International (Pty) Ltd 
    149. PanAfrican Supply Chain Academy 
    150. Peas in a Pod (Pty) Ltd 
    151. Performance Development Group 
    152. PFIM Trading (Pty) Ltd 
    153. Pioneer Business Consulting 
    154. PMA Holdings (PTY ) LTD. 
    155. Powernexus 
    156. Princetop Corporative Training (Pty) Ltd 
    157. Prior Learning Centre 
    158. PROEXPERT TRAINING 
    159. Progressive School of Business and Engineering (Pty) 
    160. Prominence Training Solutions (Pty) Ltd 
    161. PTDEV (Pty) Ltd 
    162. R&M Enterprises Pty Ltd 
    163. Rationalise Zoe Discussions (Pty) Ltd 
    164. Reflections Development Institute 
    165. Regent Business School (Pty) Ltd t/a Regent Business School 
    166. Roche Diagnostics (PTY) Ltd 
    167. SA Business Services CC. 
    168. Sabela Trading and Projects CC. 
    169. SADHANA GOVENDER PROJECT CONSULTANTS (PTY)LTD 
    170. Sakhisisizwe Projects 
    171. SAZM TRADING AND PROJECTS PTY LTD 
    172. SDM Asset Management and Consulting (PTY)LTD 
    173. Senelo Trading CC 
    174. Seonyatseng Learning Institute 
    175. Setaki Trading and Projects (Pty) Ltd 
    176. Shekinah Deep Excellence (PTY) LTD 
    177. Siza Nesu Training and Consultants 
    178. Skills Development Professionals Pty. Ltd. 
    179. South African Institute of Learning (SAIL) 
    180. Sparrow FET Enterprises Pty Ltd 
    181. St Kings Institute of Technology and Business Studies 
    182. Standard Bank Development Academy Centre 
    183. Stellenbosch Graduate Institute (Pty) Ltd 
    184. Strategic Simulations Solutions (Pty)Ltd t/a BTS Africa 
    185. SWARANANG MANAGEMENT CONSULTING CC 
    186. Tachfin Holdings Pty Ltd 
    187. The Human Resource Practice cc 
    188. The Institute of Literacy Advancement 
    189. Thekwini College 
    190. Thinking Mind Trading 
    191. Thinktalent Pty Ltd 
    192. Thopasefoka Consulting Pty Ltd 
    193. Thubelihle Graduate Institute 
    194. Thuthukisa Talent Relations 
    195. Tlotlangthuto Training & Consulting 
    196. Tloumogale Business Development & Consulting 
    197. Together Lifestyle Resort Pty Ltd 
    198. Training at Work (Pty) Ltd 
    199. Training Leadership Consulting 
    200. Transafric Consulting Pty Ltd 
    201. Tsebong Training Centre 
    202. Tshamutengo General Dealers CC. 
    203. Tshepang Consulting & Project 
    204. Tshisimani Holdings (PTY) Ltd. 
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    206. Tsoelopele Leadership Consulting (Pty) Ltd 
    207. Tswelopele Rural Development Network 
    208. Twin Peak Technologies 
    209. Uan Projects 
    210. Ucademy Pty Ltd 
    211. Umqondo Consultancy 
    212. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    213. University of Venda 
    214. Ursivox Interactive Systems 
    215. Vantage Training 
    216. Varsity Institute of Science & Technology (Pty)Ltd 
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    218. Virgo Technology Solutions (Pty) Ltd 
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    223. Yamangcuse Consulting 
    224. Yenza Umehluko/Make a Difference 
    225. Your Human Resources Solutions 
    226. Ziyana Business Consulting and Training 
    227. Zizamele Business Enterprise 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.