SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct an organisational needs analysis 
SAQA US ID UNIT STANDARD TITLE
12138  Conduct an organisational needs analysis 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who are, or seek to be, specialists in human resources management. Persons credited with this unit standard are able to analyse the current situation, determine and describe agreed present and desired organisational objectives, define the gap, make recommendations for bridging the gap and produce a written report of the results. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that people starting to learn towards this standard are able to:
  • use a variety of techniques for gathering, ordering, recording and reporting data [AHL1]
  • use best planning practices
  • communicate verbally and in writing at NQF level 5. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse the current situation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The purpose of the analysis is established and confirmed with stakeholders. 

    ASSESSMENT CRITERION 2 
    2. The method and scope of the analysis is planned thoroughly to ensure effective and efficient analysis. 
    ASSESSMENT CRITERION RANGE 
    The plan covers: sources, stakeholders, time frames, policies, procedures, systems.
     

    ASSESSMENT CRITERION 3 
    3. Sourced information is current, relevant and accurate. The information covers the entire planned scope of analysis. 

    ASSESSMENT CRITERION 4 
    4. The method of analysis used are sufficient and relevant to accurately describe the present situation and meet the purpose of the analysis. 

    ASSESSMENT CRITERION 5 
    5. Actions, processes and procedures are recorded to facilitate further interpretation and validation of the analysis. 

    ASSESSMENT CRITERION 6 
    6. Different methods of analysis and data gathering are described in terms of their strengths, weaknesses, features and applications. 
    ASSESSMENT CRITERION RANGE 
    Methods include SWOT (strengths, weaknesses, opportunities, threats) analysis, force fields, tables and charts.
     

    SPECIFIC OUTCOME 2 
    Determine and describe agreed short and long term organisational objectives. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The objectives are verified with stakeholders as valid, current and complete. Key decision-makers are strategists are included in the verification process. 

    ASSESSMENT CRITERION 2 
    2. The objectives are recorded clearly to facilitate further interpretation. 

    ASSESSMENT CRITERION 3 
    3. The role and importance of objectives are described within the context of the analysis taking cognisance of their function and value to the organisation. 

    SPECIFIC OUTCOME 3 
    Define the gap and make recommendations for bridging the gap. 
    OUTCOME RANGE 
    The gap refers to the difference between the current situation and the short and long term objectives. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The gap is determined using an acceptable analysis technique appropriate to the context. 
    ASSESSMENT CRITERION RANGE 
    Acceptable techniques include SWOT (strengths, weaknesses, opportunities, threats) analysis, force fields, tables and charts.
     

    ASSESSMENT CRITERION 2 
    2. The definition of the gap is consistent with the analysis of the current situation and objectives. All objectives found to be un-addressed are highlighted and described in terms of a need. 

    ASSESSMENT CRITERION 3 
    3. The definition of the gap addresses the scope and purpose of the analysis, and facilitates further planning and decision-making. 

    ASSESSMENT CRITERION 4 
    4. Recommendations of methods and scenarios for closing the gap are verified as reasonable, effective and comprehensive. 
    ASSESSMENT CRITERION RANGE 
    Reasonable means the recommendations are within the resources or reach of the organisation.

    Effective means the recommendations have a basis for proposing them in that they are supported by precedents, research results or motivations.

    Comprehensive means the recommendations are sufficient to address all defined needs, as identified in the gap definition.
     

    SPECIFIC OUTCOME 4 
    Produce a written report of the results. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The report meets the organisational format specifications. Graphics and tables are used where appropriate to improve the quality and ease of the communication. 

    ASSESSMENT CRITERION 2 
    2. The language medium adheres to organisational language policy. The grammar and syntax conform to international norms. 

    ASSESSMENT CRITERION 3 
    3. The content accurately reflects the analysis, the objectives and the recommendations. 

    ASSESSMENT CRITERION 4 
    4. Support documentation is used, when necessary, and enhances the potential of understanding the report. 

    ASSESSMENT CRITERION 5 
    5. Sources are acknowledged according to organisational format policy. 

    ASSESSMENT CRITERION 6 
    6. The report is completed within agreed time frames. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    4. Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on:
  • methods for gathering information.
  • data analysis methods, e.g. SWOT (strengths, weaknesses, opportunities, threats) analysis, force fields, tables and charts
  • organisational theory
  • organisational performance models
  • methods to assess organisational performance
  • best practices to report an organisational needs analysis. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by using critical and creative thinking by, e.g.,
  • defining the performance gap and making recommendations for bridging the gap. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities by, e.g.,
  • planning the analysis. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information by, e.g.,
  • analyse the current situation in an organisation.
  • conducting external and internal environmental scan. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by e.g.,
  • recording the analysis process and recommendations.
  • producing a written report of the results. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by, e.g.
  • defining the performance gap and making recommendations for bridging the gap. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49710   National Diploma: Development Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  48967   National Certificate: Business Advising Operations  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  SERVICES 
    Core  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  63909   National Certificate: Business Analysis  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  MICTS 
    Fundamental  58579   National Diploma: Air Traffic Control  Level 6  NQF Level 06  Reregistered  2023-06-30  TETA 
    Elective  49793   National Certificate: Productivity  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SABPP 
    Elective  35926   National Diploma: Payroll Administration Services  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-03-31  Was SERVICES until Last Date for Achievement 
    Elective  67229   National Diploma: Payroll Administration Services  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  49794   National Diploma: Productivity  Level 5  NQF Level 05  Reregistered  2023-06-30  SABPP 
    Elective  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58601   National Certificate: Land Transport Planning  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  LG SETA 
    Elective  36437   National Certificate: Local Economic Development  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  LG SETA 
    Elective  64670   National Certificate: Public Financial Oversight and Accountability  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of Training and Allied Services Pty Ltd 
    2. Academy of York Pty Ltd 
    3. AEI Skills Pty Ltd 
    4. ATTI (Advanced Technonogy Training Institute) 
    5. Atvance Institute (Pty) Ltd 
    6. AWRISE 
    7. Bavelile Consultants and Training Pty Ltd 
    8. BEE Clinic Pty Ltd 
    9. Bopang Consulting Services (PT 
    10. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    11. Cape Innovation Technology Initiative 
    12. Clean Heat Academy 
    13. CTU Training Solutions 
    14. DC Academy (PTY)LTD 
    15. DC Dynamic College of Commerce 
    16. Development Bank of Southern Africa (DBSA) 
    17. DYNAMIC DNA (PTY) LTD 
    18. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    19. Enjo Consultants 
    20. Epitome Villa (Pty)Ltd 
    21. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    22. FACHS Business Consulting & Tr 
    23. FACULTY TRAINING INSTITUTE PTY LTD 
    24. Finweb Business Consultancy 
    25. Future Performance Training 
    26. G & K Gray Training cc 
    27. Geeks4learning (Pty)Ltd 
    28. Gijima Holdings (Pty) Ltd 
    29. GOBELA CONSULTING 
    30. HAVOHEJ CONSULTANCY 
    31. HILLCROSS BUSINESS SCHOOL (PTY 
    32. IALE School of Advanced Learning Education 
    33. Ikhwezi Management and Training Institute 
    34. InfinityTraining Solution Pty Ltd 
    35. intelliscient Technologies (Pty) Ltd 
    36. IT Academy 
    37. Ithemba IT Solution 
    38. Josmap Training Institute 
    39. K Boneng Consulting Services P 
    40. KC Skills Development 
    41. Kgolo Institute 
    42. KLM Empowered Human Solutions Specialists 
    43. KMT Training and Business Solutions 
    44. Labour Guide cc 
    45. LABOURNET CENTRAL PTY LTD 
    46. Learncore (Pty) Ltd 
    47. MASITHUTHUKE HOLDINGS (PTY) LTD 
    48. Metanoia Ratings PTY LTD 
    49. MGWENA AND ZINJHIVA HOLDINGS 
    50. MINDWORX CONSULTING GAUTENG PTY LTD 
    51. MML Consulting CC. 
    52. Mothusi Management Consultants 
    53. Mpande Technologies cc 
    54. MSC Education Holdings Pty Ltd 
    55. Mufuka Business and Technical 
    56. Myeza Trading Enterprise 
    57. Novia One Group (Pty) Ltd 
    58. On the Ball College Pty ltd 
    59. OPELONG BUSINESS INSTITUTE (PT 
    60. PACE Academia College (Pty) Lt 
    61. Petcon Capacity Building Solut 
    62. Phumelela Consulting Pty Ltd 
    63. PMA Holdings (PTY ) LTD. 
    64. Polokwane Technology Institute (Pty) Ltd 
    65. QUALITATIVE INNOVATIVE SOLUTIONS 
    66. Rofane Consulting 
    67. Shirs Vision Compleadev 
    68. Sisekelo Sustainability Institute 
    69. South African Business and Tec 
    70. SOUTH AFRICANTOURISM BOARD 
    71. Supreme ICT Consultants 
    72. Synergy Transformation Solutio 
    73. TBL Empowerment Hub 
    74. Tembe Service Providers 
    75. Terry Computer Services cc 
    76. The Finishing College (Pty) Lt 
    77. TIPP ACADEMY (PTY) LTD 
    78. Vicmat Consultants 
    79. Vodacom (Pty) Ltd 
    80. VUTHLARI MARKETING CONSULTING 
    81. Woosh Consultants (Pty) Ltd 
    82. YITRO INNOVATIONS 
    83. ZA WIT (PTY) LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.