SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply the concept and principles of knowledge management to leadership 
SAQA US ID UNIT STANDARD TITLE
120392  Apply the concept and principles of knowledge management to leadership 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is useful for learners who will be working within a Public Sector, Local Government, commercial or community environment, and will fulfill a leadership role as part of their job. This Unit Standard will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist.

The qualifying learner is capable of:
  • Analysing the concept and principles of knowledge management within a local government leadership context.
  • Analysing and storing information using a knowledge management system.
  • Presenting and communicating information as part of a knowledge management network.
  • Applying knowledge management principles, techniques and tools into leadership service delivery. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 3 and Computer Literacy at NQF Level 3, or the equivalent thereof. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analysing the concept and principles of knowledge management within a local government leadership context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Knowledge management and its related functions and purposes are defined with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between intellectual capital and knowledge management is discussed with examples. 
    ASSESSMENT CRITERION RANGE 
    Intellectual capital within a public sector context includes but is not limited to specific products, employees.
     

    ASSESSMENT CRITERION 3 
    The principles, techniques and foundations of knowledge management are explained and discussed with examples relating to leadership contexts. 

    ASSESSMENT CRITERION 4 
    Knowledge management systems and tools are identified with examples in a specific context. 

    ASSESSMENT CRITERION 5 
    Knowledge management applications in a specific context are explained with examples. 
    ASSESSMENT CRITERION RANGE 
    Knowledge Management applications include but are not limited to community needs analyses, establishing networking links for effective service delivery, defining levels of authority and roleplayers that may contribute to the success of local government leadership projects, community statistics for decision-making relating to community profiles, best practice benchmarks for monitoring and review processes, resource accessibility and availability, skills and knowledge transfer to enhance service delivery, minimising the duplication of effort across different departments and spheres of government, a recording of issues pertaining to service delivery and how problems were addressed.
     

    SPECIFIC OUTCOME 2 
    Analysing and storing information using a knowledge management system. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Leadership initiatives/projects are identified and planned in line with knowledge and research requirements. 

    ASSESSMENT CRITERION 2 
    The knowledge categories that are appropriate to the project are selected from the organisational knowledge management system. 

    ASSESSMENT CRITERION 3 
    Knowledge management systems for gathering, analysing and storing information are identified and utilised in own work context. 

    ASSESSMENT CRITERION 4 
    Received information is analysed against the identified knowledge categories. 

    ASSESSMENT CRITERION 5 
    Outcomes of the analysis are consolidated in a report and captured using categories in the knowledge management system. 

    SPECIFIC OUTCOME 3 
    Present and communicate information as part of a kowledge mnagement network. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Distilled information is captured into the databank in an accessible format. 

    ASSESSMENT CRITERION 2 
    Outcomes of information analysis are distilled integration into projects. 

    ASSESSMENT CRITERION 3 
    Distilled information is presented to different audiences in an accessible, concise and appropriate format. 

    ASSESSMENT CRITERION 4 
    A system of cross-referencing distilled information for projects is developed and communicated to users according to organisational practice. 

    ASSESSMENT CRITERION 5 
    A databank of projects and project information relating to own work is created and guidelines are developed to assist users. 

    SPECIFIC OUTCOME 4 
    Apply knowledge management principles, techniques and tools into leadership service delivery. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Knowledge management tools are utilised to develop allies, and build and sustain coalitions. 

    ASSESSMENT CRITERION 2 
    Strategies are identified for including people in the sharing of knowledge and related processes. 

    ASSESSMENT CRITERION 3 
    Knowledge management networks are explained in terms of establishing a dynamic system and creating intellectual capital. 

    ASSESSMENT CRITERION 4 
    Risks and dangers of the wrong applications of knowledge management are identified and explained in terms of dealing with them in a proactive manner to avoid service delivery problems. 

    ASSESSMENT CRITERION 5 
    Champions of knowledge management are identified and discussed in order to maximize service delivery. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • The key roleplayers and spheres of government.
  • Communications and interpersonal skills.
  • Principles of Knowledge Management.
  • Project management.
  • A working knowledge of statutes affecting the provision of public sectors services.
  • Research skills. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to determine knowledge management requirements. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to ensure maximisation of knowledge management initiatives. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to ensure that all information is gathered for input into a knowledge management system. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to compile and contribute to knowledge management systems, networks and processes. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to expand knowledge base of organisation. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to utilise knowledge management to maximize service delivery. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts relating to knowledge management do not exist in isolation and that varying factors will impact on the efficacy thereof. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by ensuring that knowledge management serves a wider benefit to community and stakeholders at large. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Additional:

    Articulation Possibilities:
    This unit standard will enable a learner to articulate to other qualifications in Business Administration, Generic Management, Public Finance Management and Administration, Municipal Finance Management and Administration, Human Resources Management, Communications. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  66249   Further Education and Training Certificate: New Venture Creation  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. ABA Sebenzi 
    3. ACME Institute of Training 
    4. African Divas 
    5. Afriwealth Consulting 
    6. AfroXpert Performance Developement cc 
    7. Akadon Trading (Pty) Ltd 
    8. Akanani Consulting (PTY) LTD 
    9. All Access Holdings 
    10. ALL CONNECTIONS 
    11. Alpharide 
    12. Amabamba Recruitment 
    13. Amadube Investments CC 
    14. Asiphokuhle Training and Research Institute 
    15. Attractive Softcare Application Projects cc t/a ASAP Events and Consulting 
    16. AVAX SA 481 CC. T/A Mandisa Development Services 
    17. Black Expression Consulting 
    18. Break The Chains Development Services 
    19. Bright Day Consultancy 
    20. CB Willemse Training 
    21. Change Strategies Consulting Services CC 
    22. Classic Human Capital Solutions 
    23. Concepts of Sustainable Management (CSM) 
    24. Cradle Stars Trading Enterprise 
    25. CTC College(PTY) LTD. 
    26. Dee's Training (PTY) LTD 
    27. Ditirelo Skills Development Services 
    28. DM Training Consultants 
    29. Eskilz College (Pty) Ltd 
    30. Ethembeni Multi Service Enterprise (Pty) Ltd 
    31. Excellent Minds Institute (Pty) Ltd 
    32. Faranang Marketing 
    33. Fire Protection Association of Southern Africa 
    34. Frugatrax Consultants 
    35. GATYANA TRAINING ACADEMY 
    36. Global Care Trading 100 CC 
    37. GOBELA CONSULTING 
    38. Goitsikitso Enterprise Trading 
    39. Growth Management Consulting 
    40. HDPSA 
    41. Hlombe and Associates 
    42. IALE School of Advanced Learning Education 
    43. Iliso Investment holdings (Pty) Ltd 
    44. Inafrica General Trading Pty LTD 
    45. IQ Skills Academy (PTY) LTD. 
    46. Izwelethu Black Diamond 
    47. Jabulane Training & Development 
    48. JNUTO Trading and Projects 
    49. Josmap Training Institute 
    50. July GM Holdings 
    51. K Shabangu FET College 
    52. KAGISHO BUSINESS CONCEPTS (Pty) LTD 
    53. KALIDEEN MANAGEMENT SERVICES 
    54. Kamanga Skills Projects 
    55. Kernel Management and Consulting (PTY) LTD. 
    56. Kgolo Institute 
    57. KHOSITHI TRAINING 
    58. KOKANO PROJECTS PTY LTD 
    59. KTMO Business Solutions 
    60. Lewerb Holdings (PTY) Ltd 
    61. LMMM Training and Development 
    62. Londimvelo Consultants 
    63. Mabuya Amahle Trading 
    64. Magumzane Traiding cc 
    65. Maile Consulting 
    66. Makaota Training Consultants 
    67. Mamuhle Academy 
    68. Management College of Southern Africa (MANCOSA) 
    69. Mangalani Business Enterprises 
    70. MARS Business Consulting 
    71. MATEPE INVESTMENTS (PTY) LTD 
    72. Mcebo Technologies 
    73. Mega Phase Trading 
    74. Memello Trust 
    75. Mission Point Consulting 
    76. Mmalethabo Consulting 
    77. MML Consulting CC. 
    78. Mortarboard Training Solutions 
    79. Mosadikago Trading Cc 
    80. MTK Corporate Solutions 
    81. MUHANGWENE DEVELOPMENT ENTERPRISE 
    82. Nemalale Eagles Consultancy CC 
    83. Networx for Career Development 
    84. NGM Skills Transfer 
    85. Nhlahle Development Agency 
    86. NJ & L Trading Enterprise CC. 
    87. Nkqubela Community Developers 
    88. Nokusho M Consulting and Trading 
    89. Nomagwanishe Investments cc 
    90. NS Global Academy 
    91. NTSIHLELE TRADING 
    92. Onyx Training Support 
    93. Pioneer Business Consulting 
    94. Pisnah 
    95. PMA Holdings (PTY ) LTD. 
    96. Power Rush Trading 170 CC. 
    97. Princetop Corporative Training (Pty) Ltd 
    98. Pro Jentibus Sports Development NPC 
    99. Pudi's Educational Services And Youth Development 
    100. Quick Leap Investment 
    101. RCG Markets 
    102. Reflections Development Institute 
    103. Regent Business School (Pty) Ltd t/a Regent Business School 
    104. Resonance Institue of Learning 
    105. SA Campus 
    106. Silalele Consulting CC. 
    107. Sinokuhle Konke Trading Enterprise 
    108. SIZA NESU TRAINING AND DEVELOPMENT 
    109. South African ABET Development Agency SAADA 
    110. South African Governance and Business College 
    111. South West Gauteng College - Molapo Campus 
    112. STARPLEX 408 CC 
    113. Tachfin Holdings 
    114. Talent Centre Training 
    115. Talent Emporium Academy (PTY) Ltd 
    116. Tasc Business Consulting and Training 
    117. Team Dynamix 
    118. The Crimson CO CC. 
    119. The Kings Eden Business Enterprise 
    120. Thebu Financial & Management Services 
    121. Thinking Mind Trading 
    122. Thubelihle Graduate Institute 
    123. Thuto-Boswa Education and Training Solution 
    124. Tloumogale Business Development & Consulting 
    125. Tradesman Consulting and Training Solutions 
    126. Tshepang Consulting & Project 
    127. Tshwane Training Institute (PTY) LTD. 
    128. Tumpu Trading and Projects 
    129. Umfolozi FET College 
    130. Vibra Skills CC. 
    131. Vicmat Consultants 
    132. VISIONARY SKILLS ACADEMY 
    133. Ya Hina Management Consulting and projects 
    134. Zag Consultants 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.