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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED UNIT STANDARD: |
| Apply sound communication principles in the coordination of selected public sector communications programmes |
| SAQA US ID | UNIT STANDARD TITLE | |||
| 119346 | Apply sound communication principles in the coordination of selected public sector communications programmes | |||
| ORIGINATOR | ||||
| SGB Public Administration and Management | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
| - | ||||
| FIELD | SUBFIELD | |||
| Field 03 - Business, Commerce and Management Studies | Public Administration | |||
| ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
| Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 10 |
| REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
| Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2024-06-30 | 2027-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
| PURPOSE OF THE UNIT STANDARD |
| Learners working towards this standard will be working within a Public Sector environment, specialising in Public Finance Management and Administration, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to public officials who are seeking to develop a career pathway towards becoming an accomplished public finance management and administration specialist.
The qualifying learner is capable of: |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| Learners accessing this Unit Standard must be in possession of a Further Education and Training Certificate or equivalent qualification |
| UNIT STANDARD RANGE |
| N/A |
| Specific Outcomes and Assessment Criteria: |
| SPECIFIC OUTCOME 1 |
| Demonstrate an understanding of a communication process used to coordinate selected communications programmes in the public sector. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| A model of communication is described and explained in the context of the public sector |
| ASSESSMENT CRITERION 2 |
| The model is applied to a specific communication programme within the public sector |
| ASSESSMENT CRITERION 3 |
| The efficacy of the communications model is determined and any gaps in communications process identified |
| ASSESSMENT CRITERION 4 |
| Proactive communications solutions are proposed in relation to any gaps identified |
| SPECIFIC OUTCOME 2 |
| Identify and utilise appropriate communication tools and strategies. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Appropriate communication methodologies are identified and tools are sourced according to specific communication requirements and the message to be conveyed |
| ASSESSMENT CRITERION RANGE |
| Communication methodologies extend to verbal, written and computerized methodologies, and the tools can include but are not limited to telephonic, email, intranet, internal memorandums and reports, external correspondence, slide presentations, visual aids, external reports, contracts and agreements, meetings |
| ASSESSMENT CRITERION 2 |
| The audience is considered in respect of the message to be conveyed and communication tools are appropriate to the type of audience |
| ASSESSMENT CRITERION RANGE |
| The audience includes but is not limited to internal stakeholders, colleagues and managers, external stakeholders, customers, literate, illiterate and semi-literate persons, national and internationally diverse cultures |
| ASSESSMENT CRITERION 3 |
| Oral and written communication skills are effectively used in interpersonal and organizational communication |
| ASSESSMENT CRITERION 4 |
| Reading skills are effectively used to understand and act upon different communication strategies |
| ASSESSMENT CRITERION 5 |
| Writing skills are effectively used to generate reports, official memorandums, notices etc. |
| ASSESSMENT CRITERION 6 |
| A communications strategy is clearly defined and implemented according to public sector policies and procedures |
| SPECIFIC OUTCOME 3 |
| Overcome barriers to communication. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Barriers to interpersonal communication are explained and the ways of overcoming such barriers are proposed |
| ASSESSMENT CRITERION 2 |
| Strategies for managing conflict in interpersonal communication are explained and ways for ensuring constructive conflict are identified |
| ASSESSMENT CRITERION 3 |
| Typical communications barriers within the public sector context are identified and sound methodologies for addressing these are proposed |
| ASSESSMENT CRITERION 4 |
| Cultural diversity and protocol is considered in all communications strategies and any barriers related thereto are appropriately and professionally addressed |
| SPECIFIC OUTCOME 4 |
| Utilise information technology to enhance communications. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Appropriate computer programmes are identified and utilized to enhance communications |
| ASSESSMENT CRITERION RANGE |
| Computer programmes include but are not limited to word processing packages, spreadsheets, accounting and financial packages, presentation packages, internal systems and programmes, databases, internet programmes, email programmes and intranet programmes |
| ASSESSMENT CRITERION 2 |
| The impact of advanced information technology on the interpersonal relations and other organisational activities is identified and explained |
| ASSESSMENT CRITERION 3 |
| Workplace data is analysed and communicated via the appropriate information technology |
| ASSESSMENT CRITERION 4 |
| Problem areas pertaining to technology are identified and reported to appropriate division |
| ASSESSMENT CRITERION 5 |
| Possible solutions to improve technology are proposed where relevant |
| UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
| 1. Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
2. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA. 3. Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA. 4. Moderation of assessment will be conducted by the relevant ETQA at its discretion. |
| UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
| The learner must demonstrate an understanding of:
|
| UNIT STANDARD DEVELOPMENTAL OUTCOME |
| N/A |
| UNIT STANDARD LINKAGES |
| N/A |
| Critical Cross-field Outcomes (CCFO): |
| UNIT STANDARD CCFO IDENTIFYING |
| Identify and solve problems using critical and creative thinking processes to enhance communications and solve communications problems |
| UNIT STANDARD CCFO WORKING |
| Work effectively with others as a member of a team, group, organization or community to convey messages of communication and define and utilise appropriate communication strategies |
| UNIT STANDARD CCFO ORGANISING |
| Organise and manage oneself and one's activities responsibly and effectively in order to ensure expedience and efficacy of communications |
| UNIT STANDARD CCFO COLLECTING |
| Collect, analyse, organize and crtically evaluate information in order to overcome communications barriers, analyse audience and convey messages effectively in all communications |
| UNIT STANDARD CCFO COMMUNICATING |
| Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to interpret and convey messages |
| UNIT STANDARD CCFO SCIENCE |
| Use science and technology effectively and critically, showing responsibility to the environment and health of others in conveying communications messages and utilizing communications technology |
| UNIT STANDARD CCFO DEMONSTRATING |
| Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts do not exist in isolation and that communications strategies must be considered in a wider context according to the various audiences, cultures, protocols |
| UNIT STANDARD CCFO CONTRIBUTING |
| Participating as responsible citizens in the life of local, national and global communities by being conscious of the nature and method of communications undertaken |
| UNIT STANDARD ASSESSOR CRITERIA |
| N/A |
REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
| UNIT STANDARD NOTES |
| N/A |
| QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
| ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
| Core | 66089 | National Certificate: Human Settlements Development | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | CETA |
| Core | 64670 | National Certificate: Public Financial Oversight and Accountability | Level 6 | Level TBA: Pre-2009 was L6 | Reregistered | 2023-06-30 | PSETA |
| Fundamental | 50205 | National Certificate: Municipal Integrated Development Planning | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | LG SETA |
| Fundamental | 49554 | National Diploma: Public Finance Management and Administration | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | LG SETA |
| Elective | 57712 | Further Education and Training Certificate: Generic Management | Level 4 | NQF Level 04 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
| Elective | 57824 | Further Education and Training Certificate: Public Administration | Level 4 | NQF Level 04 | Reregistered | 2023-06-30 | PSETA |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | 1LeadRoot (Pty) Ltd |
| 2. | Abinet Training & Development |
| 3. | Acorser Corporate and Business Consulting Cc |
| 4. | Afriwealth Consulting |
| 5. | Akadon Trading (Pty) Ltd |
| 6. | Akhona Skills Fountain and Trading |
| 7. | All Access Holdings |
| 8. | All Sorts 108 Skills Development PTY (Ltd) |
| 9. | Alpha Business Consultants |
| 10. | Amandla Obunye Training Academy |
| 11. | Amathuba Learning and Training Centre |
| 12. | Amber Tower Training |
| 13. | Anesu Ka Mpho (Pty) Ltd |
| 14. | ARMS - Audit & Risk Management Solutions |
| 15. | Asiphokuhle Training and Research Institute |
| 16. | ATTI Polokwane |
| 17. | Aubrey Nyiko Business Enterprises |
| 18. | Bantubanye Skills |
| 19. | Basileia Strategies (Pty) Ltd |
| 20. | Bells Technical College |
| 21. | BESO Business Empowerment Solutions CC |
| 22. | Bikologix Projects |
| 23. | Bokatoka Construction and Projects |
| 24. | Boland TVET College |
| 25. | Bona Business Solutions (PTY) LTD |
| 26. | Bono Skills Development (PTY) Ltd |
| 27. | Bonstev Consulting and Projects (Pty) Ltd |
| 28. | Brilliant Affairs |
| 29. | Broadmind Leadership Development and Training (Pty) Ltd |
| 30. | Cale Developments |
| 31. | Centre for Africa Capacity Building and Development (Pty) Ltd |
| 32. | Change Strategies Consulting Services CC |
| 33. | Chartered Institute of Management (Pty) Ltd |
| 34. | College of Cape Town |
| 35. | Conglomerates Institute (Pty) Ltd |
| 36. | Cradle Stars Trading Enterprise |
| 37. | CTC College(PTY) LTD. |
| 38. | D and D Lwazi Renaissance Research Development Institute |
| 39. | Destiny Management Consultants (Pty) Ltd |
| 40. | Development Bank of Southern Africa (DBSA) |
| 41. | Dijama Training Academy |
| 42. | Ditseko Training and Development Services CC |
| 43. | DotCentre Business Consulting |
| 44. | Dzindalo Consulting (Pty) Ltd |
| 45. | E-Login Business Institute (Pty) Ltd |
| 46. | EBN - Tec Compliance and Performance Training Services CC |
| 47. | Edge Training Consultancy |
| 48. | Edutel Public Service Company |
| 49. | Elective Training Institute Enterprise CC |
| 50. | Equity Training and Consulting |
| 51. | Escon |
| 52. | Eskilz College (Pty) Ltd |
| 53. | ETAMIC PTY LTD |
| 54. | Ethembeni Multi Service Enterprise (Pty) Ltd |
| 55. | Excellent Minds Institute (Pty) Ltd |
| 56. | Extribyte (Pty) Ltd |
| 57. | Fachs Business Consulting and Training |
| 58. | Falcon Business Institute |
| 59. | Falcon Business Institute (PTY |
| 60. | Faranang Marketing |
| 61. | Finweb Business Consultancy (Pty) Ltd |
| 62. | Fort Hare Trading Solutions (Pty) Ltd |
| 63. | Free State Training and Development Institute |
| 64. | GATYANA TRAINING ACADEMY |
| 65. | Gatyana Training Academy (Pty) Ltd |
| 66. | Genvio cc |
| 67. | Giant Alive Services |
| 68. | Glere Skills and Consultants |
| 69. | Glicam Trading Enterprise |
| 70. | Global Steel Merchants (Pty) Ltd |
| 71. | GOBELA CONSULTING |
| 72. | Hadima Training Academy |
| 73. | Harvestine Investments (Pty) Ltd |
| 74. | Harvitex cc |
| 75. | HDPSA |
| 76. | HDPSA GROUP (PTY) LTD |
| 77. | Health Science Academy |
| 78. | Higherway Institute of Learning (Pty) Ltd |
| 79. | Hlombe and Associates |
| 80. | IALE School of Advanced Learning Education |
| 81. | ICM t/a Institute for Career Management |
| 82. | iCollege |
| 83. | IGKM Management Services (Pty) Ltd |
| 84. | Ikhaya Training and Consulting |
| 85. | Imani Business Advisory Services (Pty) Ltd |
| 86. | Inafrica General Trading Pty LTD |
| 87. | Innovative Shared Services |
| 88. | Institute of Busines Management of Southern Africa |
| 89. | Institute of Public Affairs and Governance PTY (LTD) |
| 90. | Integrated Corporate Skills Solution |
| 91. | Isiphephelo Consultants |
| 92. | Itumeleng Wellness Solutions |
| 93. | JIT Projects |
| 94. | Johsie Enertprise |
| 95. | Josmap Training Institute |
| 96. | Kcobodo Training Centre (KTC) |
| 97. | Khoali group of Companies (Pty) Ltd |
| 98. | KMS College |
| 99. | Konwaba Training Solutions |
| 100. | Kunaku Procurement Solutions (Pty) Ltd |
| 101. | Le - Mark Training and Development Pty (Ltd) |
| 102. | Lead Afrika Consulting (Pty) Ltd |
| 103. | Learncore (Pty) Ltd |
| 104. | Leronsa Trading Enterprise |
| 105. | Letlhokoa Management Services |
| 106. | Lip Holding (pty) LTD |
| 107. | LMMM Training and Development |
| 108. | Mafamawethu Consultants |
| 109. | Majuba Technical Vocational Education and Training College |
| 110. | Makaota Training Consultants |
| 111. | Makgoka Development Facilitation (PTY) Ltd. |
| 112. | Mamuhle Academy |
| 113. | Management College of Southern Africa (MANCOSA) |
| 114. | Maritime Business Institute |
| 115. | MARS Business Consulting |
| 116. | MAS SAFE SECURITY CC |
| 117. | Matabane Professional Accountant |
| 118. | Matontech Trading Enterprise |
| 119. | Matprodev Consulting |
| 120. | Maximum Development Institute |
| 121. | Mgwezane Training and Management cc |
| 122. | Milpark Education (Pty) Ltd |
| 123. | Mimosa Business Consultants |
| 124. | Mission Point Consulting |
| 125. | Mission Point Trading 69 |
| 126. | MJ Mafunisa Consulting (PTY) LTD |
| 127. | Mmalethabo Consulting |
| 128. | MML Consulting CC. |
| 129. | MMPS Holdings |
| 130. | MOD - MOSH Projects and Consulting |
| 131. | Mohlaje Solutions (Pty) Ltd |
| 132. | Molly Malete Productions CC |
| 133. | Motheo Skills Entity |
| 134. | Mowils Consultants |
| 135. | Mpumalanga School of Government - MPSG |
| 136. | MSC Education Holdings (PTY) LTD |
| 137. | MTK Corporate Solutions |
| 138. | MUHANGWENE DEVELOPMENT ENTERPRISE |
| 139. | Nalengmokoni Investors (Pty) Ltd |
| 140. | Nare Training and Development |
| 141. | National Skills and Technical College |
| 142. | Nghunyule Investments |
| 143. | Nkqubela Community Developers |
| 144. | Nonunu Projects |
| 145. | Nvsion Consulting |
| 146. | Onyx Training Support |
| 147. | Orbit TVET College |
| 148. | Orchards Graduate School (Pty) Ltd |
| 149. | Outeniqua Leadership Institute |
| 150. | Pamodzi Training Services |
| 151. | Pebetse Training and Consulting |
| 152. | Performance Management Collaborative Africa (Pty) Ltd |
| 153. | Peuneo (Pty) Ltd |
| 154. | Phunda Maria Consulting |
| 155. | Pioneer Business Consulting |
| 156. | PMA Holdings (PTY ) LTD. |
| 157. | PND Academy of Learning |
| 158. | Poshido Trading |
| 159. | Positive Thinking Consultants cc |
| 160. | Practicon Training |
| 161. | Prestige Leaders Consulting (Pty) Ltd |
| 162. | Primeserv Corporate Solutions |
| 163. | Princetop Corporative Training (Pty) Ltd |
| 164. | Prodigy Business Services |
| 165. | Profounder Intelligence Management Services |
| 166. | Progressive School of Business and Engineering (Pty) |
| 167. | Prosam Consulting Group (Pty) Ltd |
| 168. | Provincial Training Academy Western Cape |
| 169. | PTDEV (Pty) Ltd |
| 170. | Pulakgadi Training Consulting CC |
| 171. | Quintax Training and Development |
| 172. | Ramaja Training and Business Consultancy (Pty)Ltd |
| 173. | Ramazwi Security Service and Training Agency (Pty) Ltd |
| 174. | Rams Professional Training and Conferencing |
| 175. | Ratomac Trading Consultants (Pty) Ltd |
| 176. | RCG Markets |
| 177. | Reflections Development Institute |
| 178. | Regen Institute of Leadership and Management Education |
| 179. | Regenesys School of Public Management |
| 180. | Regent Business School (Pty) Ltd t/a Regent Business School |
| 181. | Resonance Institue of Learning |
| 182. | Ribolla Learning Academy |
| 183. | RKM Consultancy and Trading |
| 184. | Saint Colonel Graduate Institute |
| 185. | Salt Lake Residence Action Group (SARAG) |
| 186. | Sampatla Procurement Solutions (Pty) Ltd |
| 187. | Sbongukhanyo (Pty) Ltd |
| 188. | Silalele Consulting CC. |
| 189. | Silver Streak Trading 649 CC |
| 190. | Sims Khula Training & Skills Development |
| 191. | Sisizathu Training |
| 192. | SIZA NESU TRAINING AND DEVELOPMENT |
| 193. | South African ABET Development Agency SAADA |
| 194. | South African Centre for Business Studies (Pty) Ltd |
| 195. | South African Corporate Training Association |
| 196. | South African Governance and Business College |
| 197. | Southern African Institute of Learning |
| 198. | Starplex408 Pty) Ltd |
| 199. | Step Ahead Academy (Pty) Ltd |
| 200. | Striving Mind Trading 289 |
| 201. | Synergy Corporate (Pty) Ltd |
| 202. | T Mabuya and Associates (Pty) Ltd |
| 203. | Tachfin Holdings |
| 204. | Talent Centre Training |
| 205. | Talent Emporium Academy (PTY) Ltd |
| 206. | Tasc Business Consulting and Training |
| 207. | TCNS Resources (PTY) Ltd |
| 208. | Tembe Service Providers |
| 209. | Thasha Training and Consulting |
| 210. | The Crimson CO CC. |
| 211. | The Justice College |
| 212. | The Skills Development Corporation Private |
| 213. | Thekwini FET College |
| 214. | Thinking Mind Trading |
| 215. | Thobologo Training and Education Group (Pty) Ltd |
| 216. | Thubelihle Graduate Institute |
| 217. | Thuto Lore Academy |
| 218. | Thuto-Boswa Education and Training Solution |
| 219. | Timnet Management Consulting |
| 220. | Tinotel Communications |
| 221. | Tippinggate Business Solutions |
| 222. | Tloumogale Business Development & Consulting |
| 223. | Tloumogale Business Development & Consulting (Pty) Ltd |
| 224. | Trainyoucan (Pty) Ltd |
| 225. | Transafric Consulting Pty Ltd |
| 226. | Tru-ThoughtsTrading and Projects |
| 227. | Tshepang Consulting & Project |
| 228. | Tshwane Training Institute (Pty) Ltd |
| 229. | Tsoelopele Leadership Consulting (Pty) Ltd |
| 230. | Tummo Development Enterprise |
| 231. | TWINMARK STRATEGY AND MANAGEMENT CONSULTANTS |
| 232. | Ubuqhawe Consulting (Pty) Ltd |
| 233. | Ukwakhile Projects (PTY) Ltd |
| 234. | Umfolozi College for TVET |
| 235. | UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD |
| 236. | Vala Nge Bhetshu Human Capital Development (Pty) Ltd |
| 237. | Vibra Skills CC. |
| 238. | Vicmat Consultants |
| 239. | Vuca Institute of Leadership Development |
| 240. | Vumilia Africa Group |
| 241. | Vusheni Learning Academy |
| 242. | Wasteng (PTY) Ltd |
| 243. | WEINVEST INVESTMENT CC |
| 244. | Weinvest Investments |
| 245. | World Pace Development and Training Institute |
| 246. | Yamangcuse Consulting |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |