SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Prepare for and provide end-user training 
SAQA US ID UNIT STANDARD TITLE
119091  Prepare for and provide end-user training 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to explain a variety of training concepts and describe how these are applied to ensure the end user has maximum benefit from the training.

The qualifying learner is capable of:
  • Explaining training concepts.
  • Preparing for the training intervention.
  • Providing training to the end-user.
  • Implementing learning activities. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this unit standard will have demonstrated competence in:
  • Communications at NQF level 4.
  • Mathematical Literacy at NQF level 4. 

  • UNIT STANDARD RANGE 
    Training concepts include but are not limited to: methodologies for training. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain training concepts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Training concepts are explained in line with industry best practices. 

    ASSESSMENT CRITERION 2 
    Particular training concepts are explained in line with a relevant training context. 

    ASSESSMENT CRITERION 3 
    The ways in which applicable training concepts may be implemented are communicated to the client. 

    ASSESSMENT CRITERION 4 
    Goals/outcomes of the learning activity are clarified according to learners requirements. 

    SPECIFIC OUTCOME 2 
    Prepare the training intervention. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Assistance is provided in the identification and configuration of an enterprise resource planning system-training server, as required by the senior consultant or supervisor. 

    ASSESSMENT CRITERION 2 
    The necessary user authorisations for training are set up on the training server in accordance with system requirements. 

    ASSESSMENT CRITERION 3 
    The requisite master data is set up to enable the test scenarios in the required time frame and format. 

    ASSESSMENT CRITERION 4 
    Strategies are created in written form to encourage dialogue between all participants. 

    SPECIFIC OUTCOME 3 
    Provide training to the end-user. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The facilities for end-user training are set up, as required by the senior consultant or supervisor. 

    ASSESSMENT CRITERION 2 
    Equipment to be sued in the training intervention is prepared and tested as required by the organisation. 

    ASSESSMENT CRITERION 3 
    Learners are prepared for the training intervention according to industry best practice. 

    SPECIFIC OUTCOME 4 
    Implement learning activities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Learning strategies are applied according to requirements for both group and individual work. 

    ASSESSMENT CRITERION 2 
    Open, interactive and participatory approaches are encouraged according to learner requirements. 

    ASSESSMENT CRITERION 3 
    Learners progress is monitored visually throughout the training intervention. 

    ASSESSMENT CRITERION 4 
    Opportunities are created to apply the new knowledge within various contexts. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA according to the policies and guidelines foe assessment and moderation of that ETQA, at its discretion, in terms of agreements reached about assessment and moderation between various ETQA (including professional bodies.) 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Knowledge of the integration of Enterprise Resource Planning solutions and the business processes they support.
  • An understanding of the integrated nature of business processes.
  • An understanding of the concepts of businesses as going concerns and the profit motive.
  • Knowledge of the concepts of business systems and their interdependencies.
  • The principles underlying training and the ways in which learning may fruitfully be facilitated. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to selecting the most effective training method to suit the end user and when implementing the learning activities. 

    UNIT STANDARD CCFO WORKING 
    Work effectively in a team when developing a training solution for a client with learners during the training intervention. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and ones activities when assisting in the preparation of the training intervention. 

    UNIT STANDARD CCFO COLLECTING 
    Collect information on business requirements, and critically evaluating and analysing such information before developing and implementing the training strategy. 

    UNIT STANDARD CCFO SCIENCE 
    Use information technology equipment and systems appropriately when providing end user training. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate the world as a set of related systems whereby the application of effective training interventions leads to efficient learners. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.