All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Supervise housekeeping and hygiene in a store

SAQA US ID	UNIT STANDARD TITLE
118029	Supervise housekeeping and hygiene in a store
ORIGINATOR
SGB Retail and Wholesale
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Wholesale and Retail
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 4	NQF Level 04	6
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for people who are responsible for supervising the implementation of housekeeping standards and practices in a wholesale and retail store. Persons credited with this unit standard can select from a wide choice of procedures ranging from standard to non-standard. They are responsible for the achievement of group output.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that the learner has completed the following before attempting this unit standard: Grade 12 or equivalent

UNIT STANDARD RANGE

Managing housekeeping includes but is not limited to managing the safety and security for staff and customers, maintenance of fixed assets and hygiene of the store This section makes reference to range statement/s used within this Unit Standard. See Outcomes and Assessment Criteria for relevant Ranges Your reference: Title Specific outcome 3 Assessment criteria 3.1 Specific outcome 4 Assessment criteria 4.1

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Monitor the implementation of health and safety in the wholesale or retail store.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Health and safety legislation is explained as it relates to wholesale and retail practices.

ASSESSMENT CRITERION 2

The implementation of health and safety practices is supervised as required by the store.

ASSESSMENT CRITERION 3

Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended.

ASSESSMENT CRITERION 4

Procedures for managing injuries and incidents in terms of customers, staff and suppliers are explained.

ASSESSMENT CRITERION RANGE

Incidents include but is not limited to injury, bomb threat, fire, riots, armed robbery, industrial actions, structural problems, power failures, natural disasters.

SPECIFIC OUTCOME 2

Supervise maintenance of fixed assets in a wholesale/retail store.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Fixed assets requiring maintenance is identified and the importance of maintenance is explained.

ASSESSMENT CRITERION 2

Maintenance specifications are explained according to manufacturer , organisational and legal requirements.

ASSESSMENT CRITERION 3

The implementation of maintenance measures is controlled according to store's policy and procedures.

ASSESSMENT CRITERION RANGE

Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets.

SPECIFIC OUTCOME 3

Monitor hygiene in a wholesale/retail store.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Hygiene standards and practices are explained according to store's standards.

ASSESSMENT CRITERION 2

Deviations from the required hygiene standards are identified.

ASSESSMENT CRITERION 3

An action plan to rectify identified deviations is developed and implemented according to store's policy.

ASSESSMENT CRITERION 4

Store appearance is evaluated and meets the requirements of the organisation's housekeeping standards.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Programmes leading to the award of credits from this unit standard will be accredited by the relevant SETA in its ETQA role. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA. Moderation Internal Moderations will be performed by the Accredited Providers whilst the specific ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Learning programme covering this unit standard must address the following knowledge areas: Importance of maintaining fixed assets Types of fixed assets to be maintained Maintenance specification per fixed assets Policies and procedures for maintaining fixed assets Procedures in respect of injuries/incidents Health and Safety legislation and procedures Hygiene standards Basic prevention of accidents in the workplace Maintaining lighting, ventilation and air conditioning in the store Ensuring that signs/notices in the store are visible

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store. Assessment criteria Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended. Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store. Assessment criteria The implementation of maintenance measures is controlled according to store's policy and procedures. Range: Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets. Specific Outcome 3: Monitor hygiene in a wholesale/retail store. Assessment criteria Deviations from the required hygiene standards are identified.

UNIT STANDARD CCFO WORKING

Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store. Assessment criteria The implementation of health and safety practices is supervised as required by the store. Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store. Assessment criteria The implementation of maintenance measures is controlled according to store's policy and procedures. Range: Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets. Specific Outcome 3: Monitor hygiene in a wholesale/retail store. Assessment criteria Store appearance is evaluated and meets the requirements of the organisation's housekeeping standards.

UNIT STANDARD CCFO ORGANISING

Specific Outcome 3: Monitor hygiene in a wholesale/retail store Assessment criteria An action plan to rectify identified deviations is developed and implemented according to store's policy.

UNIT STANDARD CCFO COLLECTING

Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store Assessment criteria Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended. Specific Outcome 3: Monitor hygiene in a wholesale/retail store Assessment criteria Store appearance is evaluated and meets the requirements of the organisation's housekeeping standards.

UNIT STANDARD CCFO COMMUNICATING

Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store Assessment criteria Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended. Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store Assessment criteria The implementation of maintenance measures is controlled according to store's policy and procedures. Range: Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets. Specific Outcome 3: Monitor hygiene in a wholesale/retail store Assessment criteria An action plan to rectify identified deviations is developed and implemented according to store's policy.

UNIT STANDARD CCFO DEMONSTRATING

Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store Assessment criteria Health and safety legislation is explained as it relates to wholesale and retail practices. Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store Assessment criteria Fixed assets requiring maintenance is identified and the importance of maintenance is explained.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Maintenance in this unit standard refers to the repairs and regular servicing of the store's fixed assets Fixed Assets in this unit standard refers to fixtures, fittings and equipment found in a wholesale or retail organisation Hygiene in this unit standard refers to cleanliness and health requirements that impact of wholesale and retail in general

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	49397	National Certificate: Wholesale and Retail Operations Supervision	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	W&RSETA
Elective	57712	Further Education and Training Certificate: Generic Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Gemini Training And Development Pty Ltd

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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.