SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply principles of knowledge management to organisational transformation 
SAQA US ID UNIT STANDARD TITLE
115405  Apply principles of knowledge management to organisational transformation 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is for those learners who manage knowledge and who are involved in Organisational transformation and Change Management.

In particular, on completion of this Unit Standard, the learner will be able to:
  • Analyse the essential elements of the Knowledge Economy.
  • Identify the essential features of the Human Capital in an organisation.
  • Provide an analysis of the Structural Capital in an organisation.
  • Indicate how an organisation uses its Customer Capital.
  • Establish the relationship between Intellectual Capital and Knowledge Management.
  • Demonstrate the potential relationship between Knowledge Management and Organisational Transformation. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 4. 

    UNIT STANDARD RANGE 
  • The learner is required to apply the principles enunciated within OT & CM in one organisation only.
  • The emphasis is on the construction and management of appropriate and effective Employment Equity programmes within the company.
  • The underlying principles of Knowledge Management must be applied to effecting Organizational Transformation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse the essential elements of the Knowledge Economy. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An outline is provided of what constitutes the Knowledge Economy. 

    ASSESSMENT CRITERION 2 
    An analysis is given of what makes up a Knowledge Company. 

    ASSESSMENT CRITERION 3 
    The characteristics of a Knowledge Worker are documented and explained with examples that relate to the work done by the worker in an organisation. 

    SPECIFIC OUTCOME 2 
    Identify the essential features of the Human Capital in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations in general. 

    ASSESSMENT CRITERION 2 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations that are about to undergo organisational transformation and management change. 

    SPECIFIC OUTCOME 3 
    Provide an analysis of the Structural Capital in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The features of Structural Capital in an organisation are outlined using a flow diagram. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Structural Capital in a specific organisation by comparing it with the traditionally adopted model for such an organisation. 

    SPECIFIC OUTCOME 4 
    Indicate how an organisation uses its Customer Capital. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The term Customer Capital is defined using examples from an organisation. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Customer Capital in an organisation and the role it plays in the running of the organisation. 

    SPECIFIC OUTCOME 5 
    Establish the relationship between Intellectual Capital and Knowledge Management. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An outline is provided of the features of Knowledge Management in an organisation. 

    ASSESSMENT CRITERION 2 
    The relationship between the Intellectual Capital of an organisation and its Knowledge Management processes is clearly outlined with practical examples in written form. 

    SPECIFIC OUTCOME 6 
    Demonstrate the relationship between Knowledge Management and Organisational Transformation. 
    OUTCOME NOTES 
    Demonstrate the potential relationship between Knowledge Management and Organisational Transformation 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The way in which a Company's Knowledge Management strategy can impact on Organisational Transformation is explained in a written report with examples of negative and positive impact. 

    ASSESSMENT CRITERION 2 
    The relationship between the Knowledge Management strategy and the Employment Equity strategy of a Company is outlined using the terms of the Labour Equity Act as the basis. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.

    Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of Intellectual Capital.
  • Principles of Knowledge Management.
  • The Labour Equity Act. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when trying to find ways to overcome the problems that people in the organisation pose to organisational transformation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities when collecting the necessary data to write the various reports and presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information so as to write the various reports and presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports, discussing the issues with employees in an organisation and when doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically when using technology to prepare documents and store and retrieve information. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing what factors hinder and which promote transformation and change and how the negatives need to be managed to ensure successful transformation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Fundamental  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Elective  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. About Survival Consulting Agency 
    3. Afriwealth Consulting 
    4. AfroXpert Performance Developement cc 
    5. Amabamba Recruitment 
    6. Asiphokuhle Training and Research Institute 
    7. AVAX SA 481 CC. T/A Mandisa Development Services 
    8. Bantubanye Skills 
    9. Black Expression Consulting 
    10. Break The Chains Development Services 
    11. Brilliant Affairs 
    12. Buena Vista Learning Academy 
    13. Business Consulting 
    14. Classic Human Capital Solutions 
    15. Cradle Stars Trading Enterprise 
    16. CTAM Training and Consulting 
    17. CTC College(PTY) LTD. 
    18. Development Bank of Southern Africa (DBSA) 
    19. DialNx Consultants 
    20. Ditirelo Skills Development Services 
    21. Elangeni Consulting 
    22. Eskilz College (Pty) Ltd 
    23. Ethembeni Multi Service Enterprise (Pty) Ltd 
    24. Faranang Marketing 
    25. Global Care Trading 100 CC 
    26. GOBELA CONSULTING 
    27. Growth Management Consulting 
    28. Hamonate Consulting 
    29. HDPSA 
    30. Hlaniki Investment Holdings 
    31. Hlombe and Associates 
    32. IALE School of Advanced Learning Education 
    33. ICM t/a Institute for Career Management 
    34. Iklwa Contractors 
    35. Inafrica General Trading Pty LTD 
    36. IQ Skills Academy (PTY) LTD. 
    37. Jabulane Training & Development 
    38. Josmap Training Institute 
    39. Kairos Training College 
    40. KALIDEEN MANAGEMENT SERVICES 
    41. Kamanga Skills Projects 
    42. Kernel Management and Consulting (PTY) LTD. 
    43. Kgolo Institute 
    44. KOKANO PROJECTS PTY LTD 
    45. Leap Projects 
    46. LETZAA Group 
    47. Lewerb Holdings (PTY) Ltd 
    48. Lip Holding (pty) LTD 
    49. Mafamawethu Consultants 
    50. Mahloko Training, Auditing Services and other Projects 
    51. Makaota Training Consultants 
    52. Mamuhle Academy 
    53. Management College of Southern Africa (MANCOSA) 
    54. Mangalani Business Enterprises 
    55. Mass Computer Training And Printers 
    56. Matsila Holdings 
    57. Mbhinelwa Trading 
    58. Mimosa Business Consultants 
    59. Mission Point Consulting 
    60. Mmalethabo Consulting 
    61. MML Consulting CC. 
    62. Mortarboard Training Solutions 
    63. MTK Corporate Solutions 
    64. MUHANGWENE DEVELOPMENT ENTERPRISE 
    65. Myeza Trading Enterprise 
    66. Nhlahle Development Agency 
    67. NJ & L Trading Enterprise CC. 
    68. Nkqubela Community Developers 
    69. Omogolo Itumeleng Trading 
    70. Paseka Business Enterprise 
    71. Pebetse Training and Consulting 
    72. Philani Solutions 
    73. Pioneer Business Consulting 
    74. PMA Holdings (PTY ) LTD. 
    75. Princetop Corporative Training (Pty) Ltd 
    76. Pro Jentibus Sports Development NPC 
    77. Progressive School of Business and Engineering (Pty) 
    78. PTDEV (Pty) Ltd 
    79. Pulakgadi Training Consulting CC 
    80. Regent Business School (Pty) Ltd t/a Regent Business School 
    81. RESISA LOGISTICS 
    82. Salt Lake Residence Action Group (SARAG) 
    83. South African ABET Development Agency SAADA 
    84. South African Governance and Business College 
    85. Tachfin Holdings 
    86. Talent Emporium Academy (PTY) Ltd 
    87. Talent Sculpture 
    88. Tasc Business Consulting and Training 
    89. Tembe Service Providers 
    90. Thubelihle Graduate Institute 
    91. Thuto-Boswa Education and Training Solution 
    92. Tovani Traiding 299 
    93. Transafric Consulting Pty Ltd 
    94. Tshepang Consulting & Project 
    95. Tshisimani Holdings (PTY) Ltd. 
    96. Umfolozi FET College 
    97. Umqondo Consultancy 
    98. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    99. University of Fort Hare 
    100. University of Venda 
    101. Vicmat Consultants 
    102. WEINVEST INVESTMENT CC 
    103. Ya Hina Management Consulting and projects 
    104. YAB Business Solutions (Pty)Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.