SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply principles of knowledge management to organisational transformation 
SAQA US ID UNIT STANDARD TITLE
115405  Apply principles of knowledge management to organisational transformation 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is for those learners who manage knowledge and who are involved in Organisational transformation and Change Management.

In particular, on completion of this Unit Standard, the learner will be able to:
  • Analyse the essential elements of the Knowledge Economy.
  • Identify the essential features of the Human Capital in an organisation.
  • Provide an analysis of the Structural Capital in an organisation.
  • Indicate how an organisation uses its Customer Capital.
  • Establish the relationship between Intellectual Capital and Knowledge Management.
  • Demonstrate the potential relationship between Knowledge Management and Organisational Transformation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 4. 

    UNIT STANDARD RANGE 
  • The learner is required to apply the principles enunciated within OT & CM in one organisation only.
  • The emphasis is on the construction and management of appropriate and effective Employment Equity programmes within the company.
  • The underlying principles of Knowledge Management must be applied to effecting Organizational Transformation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse the essential elements of the Knowledge Economy. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An outline is provided of what constitutes the Knowledge Economy. 

    ASSESSMENT CRITERION 2 
    An analysis is given of what makes up a Knowledge Company. 

    ASSESSMENT CRITERION 3 
    The characteristics of a Knowledge Worker are documented and explained with examples that relate to the work done by the worker in an organisation. 

    SPECIFIC OUTCOME 2 
    Identify the essential features of the Human Capital in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations in general. 

    ASSESSMENT CRITERION 2 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations that are about to undergo organisational transformation and management change. 

    SPECIFIC OUTCOME 3 
    Provide an analysis of the Structural Capital in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The features of Structural Capital in an organisation are outlined using a flow diagram. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Structural Capital in a specific organisation by comparing it with the traditionally adopted model for such an organisation. 

    SPECIFIC OUTCOME 4 
    Indicate how an organisation uses its Customer Capital. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The term Customer Capital is defined using examples from an organisation. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Customer Capital in an organisation and the role it plays in the running of the organisation. 

    SPECIFIC OUTCOME 5 
    Establish the relationship between Intellectual Capital and Knowledge Management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An outline is provided of the features of Knowledge Management in an organisation. 

    ASSESSMENT CRITERION 2 
    The relationship between the Intellectual Capital of an organisation and its Knowledge Management processes is clearly outlined with practical examples in written form. 

    SPECIFIC OUTCOME 6 
    Demonstrate the relationship between Knowledge Management and Organisational Transformation. 
    OUTCOME NOTES 
    Demonstrate the potential relationship between Knowledge Management and Organisational Transformation 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The way in which a Company's Knowledge Management strategy can impact on Organisational Transformation is explained in a written report with examples of negative and positive impact. 

    ASSESSMENT CRITERION 2 
    The relationship between the Knowledge Management strategy and the Employment Equity strategy of a Company is outlined using the terms of the Labour Equity Act as the basis. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.

    Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of Intellectual Capital.
  • Principles of Knowledge Management.
  • The Labour Equity Act. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when trying to find ways to overcome the problems that people in the organisation pose to organisational transformation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities when collecting the necessary data to write the various reports and presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information so as to write the various reports and presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports, discussing the issues with employees in an organisation and when doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically when using technology to prepare documents and store and retrieve information. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing what factors hinder and which promote transformation and change and how the negatives need to be managed to ensure successful transformation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Fundamental  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Elective  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A.S.A.P Training and Consulting 
    2. Abacwaningi Business Solutions 
    3. ABE CORPORATE TRAINING 
    4. Absolute central college of sa and projects 
    5. Africa Institute For Public Administration 
    6. AFRICA MAYIBUYE LEADERSHIP 
    7. African Khalom Holdings 
    8. AfroXpert Performance Developement cc 
    9. Akili Training 
    10. Amabamba Recruitment 
    11. Amandla Obunye Training Academy 
    12. Amangile Academy (Pty) Ltd 
    13. Aphro Collective 
    14. Asiphokuhle Training and Research Institute 
    15. AVAX SA 481 CC. T/A Mandisa Development Services 
    16. AVC Corporate Advisory Services (PTY) LTD. 
    17. Bakgatla Municipal Solutions 
    18. Bantubanye Skills 
    19. Baobab Consulting and Training 
    20. Be for sunset trading and projects 266 
    21. Belgravia Institute of Mangement (PTY) LTD 
    22. Bettes - Types Trading and Projects 
    23. Black Expression Consulting 
    24. BO Support Services CC 
    25. Bohlokoa Business Consultancy 
    26. Boikgantsho Consulting & Events 
    27. Boni Africa Events & Development 
    28. Bonolo Training Institute 
    29. Boston Business College 
    30. Botlhale Business Consulting 
    31. Break The Chains Development Services 
    32. Brilliant Affairs 
    33. Buena Vista Learning Academy 
    34. Bulwa Minerals Pty Ltd 
    35. CAD Academy (PTY) LTD. 
    36. Cale Developments 
    37. Carbon Black Electronics 
    38. Central Bridge Trading 109 
    39. City Of Tshwane Metro - Premos 
    40. Clear Cut Solutions 
    41. Colgene Group 
    42. Cool Ideas 1016 (Pty) LTD t/a ESP Consulting 
    43. Crack Down Pest Control Services 
    44. Cre8ive Organisational Development 
    45. CTC College(PTY) LTD. 
    46. Danearl (PTY) LTD 
    47. Datatecture (PTY) LTD 
    48. Destiny Management Consultants (Pty) Ltd 
    49. Development Bank of Southern Africa (DBSA) 
    50. DialNx Consultants 
    51. Dimension Development Network 
    52. Ditirelo Skills Development Services 
    53. DotCentre Business Consulting 
    54. E-Login Business Institute (Pty) Ltd 
    55. Eden Training 
    56. Edutel Public Service Company 
    57. Edutraining Business College 
    58. Elective Training Institute Enterprise CC 
    59. Envirogreen 
    60. Escon 
    61. Ethekwini Corporate and Human Resources Skills Development Unit 
    62. Ethembeni Multi Service Enterprise (Pty) Ltd 
    63. Execuprime Business College (Pty) Ltd 
    64. Express Model 405 
    65. Fachs Business Consulting and Training 
    66. Faith First Trading 
    67. Falcon Business Institute 
    68. Fort Hare Trading Solutions (Pty) Ltd 
    69. Free State Training and Development Institute 
    70. Furniture World Training Centre 
    71. Gauteng Association Of Local Authorities 
    72. Giamanje TVET College 
    73. Glere Skills and Consultants 
    74. Gleyding Management Institute (Pty) Ltd 
    75. Global Care Trading 100 CC 
    76. Global Steel Merchants (Pty) Ltd 
    77. Gogone S Trading & Projects 
    78. Grant Thornton Learning Institute 
    79. Growth Management Consulting 
    80. Hamonate Consulting 
    81. Hanyeleni Business Enterprise 
    82. Harvestine Investments (Pty) Ltd 
    83. Harvitex cc 
    84. Hercuscope 
    85. Hilmark Trading (PTY) LTD 
    86. His Mercy Learning Academy 
    87. Hlaniki Investment Holdings 
    88. Hlekabo Trading Enterprise 
    89. Hlombe and Associates 
    90. IALE School of Advanced Learning Education 
    91. IMITHENTE DEVELOPMENT HOLDINGS 
    92. Independent Development Trust 
    93. Inkcubeko YakwaNtu Trading 
    94. Innovative Technology Design 
    95. Institute for Built Environment & Psycho Socio Intervention 
    96. Institute of Busines Management of Southern Africa 
    97. Integrated Corporate Skills Solution 
    98. IQ Skills Academy (PTY) LTD. 
    99. Izicwe Consulting 
    100. JIT Projects 
    101. Jobafrik Consulting 
    102. Josmap Training Institute 
    103. K-Leng Touch, Events and Skills Development 
    104. Kadimo Consulting CC. 
    105. Kairos Training College 
    106. Kamanga Skills Projects 
    107. Karabo Ya Karabo 
    108. Kernel Management and Consulting (PTY) LTD. 
    109. Kgaka Kgolo Institute 
    110. Kgakishe Trading and Projects (PTY) LTD 
    111. Kgotla Trading Enterprise 
    112. Khongoloti Training Academy 
    113. Kia Chuma 
    114. Kingdom Development Consultancy 
    115. Kodi Traiding Enterprise 
    116. KOKANO PROJECTS PTY LTD 
    117. Konwaba Training Solutions 
    118. KPK Training Solutions 
    119. Kwazulu Skills Academy 
    120. KWEM Management Solutions 
    121. KZN Tourism Training 
    122. Le - Mark Training and Development Pty (Ltd) 
    123. Lekopani Training Institute 
    124. Lelethu Training (Pty) Ltd 
    125. Lesias Educational Services 
    126. Lewerb Holdings (PTY) Ltd 
    127. Lip Holding (pty) LTD 
    128. Local Government Management Academy 
    129. Lorpen Investments 
    130. Lwathotha Development Services (Pty) Ltd 
    131. M.I.C. Training and Development 
    132. Madingoane and Family Construction 
    133. Mafamawethu Consultants 
    134. Mahlasedi Training Matters 
    135. Majuba Technical Vocational Education and Training 
    136. Makavila Suppliers CC. 
    137. Makgoka Development Facilitation (PTY) Ltd. 
    138. Makwenzeke Grass and Cleaners CC. 
    139. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    140. MANCOSA Pty (Ltd) 
    141. Mangalani Business Enterprises 
    142. Maono Tai Consulting and Training 
    143. Masemase Consultancy CC. 
    144. MashMP Holdings 
    145. Matash Holdings (Pty) Ltd 
    146. Mathatha A Fedile General Trading CC. 
    147. Mathiko Consultancy 
    148. Matsila Holdings 
    149. Mbhinelwa Trading 
    150. Mc Intosh Xaba and Associates (MXA) 
    151. Mgwezane Training and Events Management CC. 
    152. Miczo's Enterprise 
    153. Milani Nande 
    154. Milpark Education (Pty) Ltd 
    155. Mimoisa Business Solutions CC 
    156. Mimosa Business Consultants 
    157. Mimshack Corporate Services and Projects (Pty) Ltd 
    158. Misol Projects cc 
    159. MJ Mafunisa Consulting (PTY) LTD 
    160. Mmanape Management Solutions 
    161. Mmitsa Training Solution Pty Ltd 
    162. MML Consulting CC. 
    163. MMPS Holdings 
    164. Mod-Mosh Projects and Consulting (PTY) LTD 
    165. Mohlaje Solutions (Pty) Ltd 
    166. Mortarboard Training Solutions 
    167. Mosako Wa Kitso 
    168. Mowils Consultants 
    169. Mpumalanga School of Government - MPSG 
    170. MTK Corporate Solutions 
    171. MUHANGWENE DEVELOPMENT ENTERPRISE 
    172. Multiple Productive Management Solutions 
    173. Ncele Logistics and Projects 
    174. Ndingo Business Enterprise 
    175. Ndrendre Building & General Services 
    176. Nemalale Eagles Consultancy CC 
    177. Neopeo Trading & Projects 
    178. Nghano Training and Development Centre 
    179. Ngwanabanna Trading Enterprise and Projects 
    180. Nhlahle Development Agency 
    181. Nkqubela Community Developers 
    182. Nonunu Projects 
    183. Ntokosi Consulting 
    184. Nyankwavi Investment CC. 
    185. OMC Chartered Accountants 
    186. Omithombo Management Academy 
    187. OR Project Management 
    188. Orchards Graduate School (Pty) Ltd 
    189. Outeniqua Leadership Institute 
    190. Pachedu Skills Solutions 
    191. PanAfrican Supply Chain Academy 
    192. Pandelani Investment Holdings (PTY) LTD. 
    193. Pebetse Training and Consulting 
    194. PFIM Trading (Pty) Ltd 
    195. Philani Solutions 
    196. Phindile Development Services 
    197. Pholo Human Capital (Pty) Ltd 
    198. Pioneer Business Consulting 
    199. PMA Holdings (PTY ) LTD. 
    200. Positive Thinking Consultants cc 
    201. Power Rush Trading 170 CC. 
    202. Powernexus 
    203. Prestige Leaders Consulting (Pty) Ltd 
    204. Princetop Corporative Training (Pty) Ltd 
    205. Pro Jentibus Sports Development NPC 
    206. Prodigy Business Services 
    207. Progressive School of Business and Engineering (Pty) 
    208. Projects Administration Services 
    209. Prosam Consulting Group (Pty) Ltd 
    210. Prospen Group (Pty) Ltd 
    211. PTDEV (Pty) Ltd 
    212. Ramazwi Security Service and Training Agency (Pty) Ltd 
    213. Reflections Development Institute 
    214. Regen Institute of Leadership and Management Education 
    215. Regenesys School of Public Management 
    216. Regent Business School (Pty) Ltd t/a Regent Business School 
    217. Rich Rewards Trading Pty(Ltd) 
    218. Ritepath HR Solutions 
    219. SA Business Services CC. 
    220. Sabela Trading and Projects CC. 
    221. Saint Colonel Graduate Institute 
    222. Sasalethu Consulting and Associates 
    223. SAZM TRADING AND PROJECTS PTY LTD 
    224. Shekinah Deep Excellence (PTY) LTD 
    225. Sisonke Training and Consulting 
    226. Siyakhula Trust ETD Institute Pty Ltd 
    227. SJM Squared Construction 
    228. South African Institute of Learning (SAIL) 
    229. South African ABET Development Agency SAADA 
    230. South African Governance and Business College 
    231. Southern African Institute of Learning 
    232. St Kings Institute of Technology and Business Studies 
    233. Starplex 489 cc 
    234. Step Ahead Academy (Pty) Ltd 
    235. SWARANANG MANAGEMENT CONSULTING CC 
    236. Tachfin Holdings 
    237. Talent Sculpture 
    238. Tasc Business Consulting and Training 
    239. Tau and Tau Training Enterprises Pty Ltd 
    240. Thandiwenathi (Pty) Ltd 
    241. The Justice 
    242. The Viol Trading Enterprise 
    243. Thekwini College 
    244. Thubelihle Graduate Institute 
    245. Thusanang Skills & Training 
    246. Thuto Lere Community Empowerment Programme 
    247. Tinotel Communications 
    248. Tippinggate Business Solutions 
    249. Tlaletso Consultants 
    250. Tlotlangthuto Training & Consulting 
    251. Tloumogale Business Development & Consulting (Pty) Ltd 
    252. Tonex Management Solutions (Pty) Ltd 
    253. Township Fire and Rescure (Pty) Ltd 
    254. Training at Work (Pty) Ltd 
    255. Transafric Consulting Pty Ltd 
    256. Triads Management Services 
    257. Tru-ThoughtsTrading and Projects 
    258. Truly African Solutions CC. 
    259. Tsebong Training Centre 
    260. Tshelopele Development Institution 
    261. Tshepang Consulting & Project 
    262. Tshisimani Holdings (PTY) Ltd. 
    263. Tshwane Training Institute (Pty) Ltd 
    264. Tsoelopele Leadership Consulting (Pty) Ltd 
    265. Twin Peak Technologies 
    266. Ukhamba Quality Skills 
    267. Ukwakhile Projects (PTY) Ltd 
    268. Umqondo Consultancy 
    269. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    270. University of Pretoria 
    271. University of Venda 
    272. Uweso Consulting (Pty) Ltd 
    273. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    274. Valinsight (PTY) LTD 
    275. Vantage Training 
    276. Venus Maintenance and Supply Services 
    277. Victorious Training Institute 
    278. Victorompie Enterprises CC. 
    279. Visionary Academy 
    280. Vista Chem Consulting 
    281. Vuca Institute of Leadership Development 
    282. Vukauzakhe Traiding Enterprise 
    283. Vumilia Africa Group 
    284. Weinvest Investments 
    285. Ya Hina Management Consulting and projects 
    286. Yamangcuse Consulting 
    287. Zibuse At Solutions 
    288. ZJ Africa Learn (pty)Ltd 
    289. ZMG CONSULTING 
    290. ZwelixolileTrading Enterprise 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.