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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify, suggest and implement corrective actions to improve quality 
SAQA US ID UNIT STANDARD TITLE
10144  Identify, suggest and implement corrective actions to improve quality 
ORIGINATOR
SGB Project Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Project Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2005-02-09  2005-11-30  SAQA 1058/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2006-11-30   2009-11-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
120377  Identify, suggest and implement corrective actions to improve quality of project work  Level 4  NQF Level 04  7   

PURPOSE OF THE UNIT STANDARD 
This unit standard is a core standard and forms part of the qualification, National Certificate Project Management and is registered at Level 4 on the National Qualifications Framework. Learners accessing this standard will be involved in project management teams or involved in building small project management teams. These projects may be technical projects, business projects or developmental projects and will cut across a range of economic sectors. This standard will also add value to learners who are running their own business and recognise that project management forms an integral component of any business. Learners acquiring this standard will be able to identify and suggest corrective actions for improvement to project work, ensure that corrective actions are disseminated and implement the corrective actions.

The qualifying learner is capable of:
  • Identifying and suggesting corrective actions for improvement to project work.
  • Disseminating for corrective actions to appropriate individuals.
  • Implementing corrective actions to improve quality of project work. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Learners accessing this qualification will have demonstrated competence against standards in project management practices or equivalent of NQF Level 3. 
    		•

    UNIT STANDARD RANGE 
  • Projects will include all projects including technical, developmental and business related projects.
  • Identifying, suggesting and implementing will include working autonomously as a leader in the context of a small project / sub-project involving few resources and having a limited impact on stakeholders and the environment or working as a contributing team member on a medium to large project, when not a leader. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and suggest corrective actions for improvement to project work. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Measurable criteria for identifying opportunities for improvement are selected in accordance with the project objectives, needs and resources. 

    ASSESSMENT CRITERION 2 
    2. Opportunities for individuals to participate in and contribute to the improvement process are made explicit. 

    ASSESSMENT CRITERION 3 
    3. Sources of problems and opportunities for improvement are identified from internal and external factors. 

    ASSESSMENT CRITERION 4 
    4. Alternatives for improvements are considered in terms of operational implications. 

    SPECIFIC OUTCOME 2 
    Disseminate for corrective actions to appropriate individuals. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Recommendations are presented in the required format and within agreed time frames. 

    ASSESSMENT CRITERION 2 
    2. Approved corrective action is disseminated to appropriate individuals. 

    ASSESSMENT CRITERION 3 
    3. Expectations of corrective action are clear and concise and communicated to relevant individuals. 

    ASSESSMENT CRITERION 4 
    4. Corrective actions are negotiated and agreed with stakeholders. 

    SPECIFIC OUTCOME 3 
    Implement corrective actions to improve quality of project work. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Implementation of corrective action activities and plans is achieved within given time and resource constraints. 

    ASSESSMENT CRITERION 2 
    2. Improvement activities identified are initiated with individuals who have authority for action. 

    ASSESSMENT CRITERION 3 
    3. Implementation procedures conform to the procedures and plans approved. 

    ASSESSMENT CRITERION 4 
    4. Approval for implementation of corrective actions is obtained from authorised individuals. 

    ASSESSMENT CRITERION 5 
    5. Feedback to all other project management processes is made to ensure plans are revised and implemented to suit the corrected action. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The Services SETA, Education Training Quality Assurance Body (ETQA) or the GENFETQA will accredit providers and assessors against this standard. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    A demonstrated understanding of:
  • Methods and techniques for identifying corrective actions.
  • Principles of participative management and supervision.
  • Principles and techniques for conducting brainstorming sessions to generate corrective actions.
  • Methods and techniques for general supervision of others.
  • Business specific Quality Assurance requirements.
  • Techniques to interpret data to make informed decisions regarding deviations and exceptions. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to deviations in quality. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and ones activities to integrate all project management activities and understand that all are interrelated. 

    UNIT STANDARD CCFO COLLECTING 
    Collect and organise information to highlight quality improvement opportunities . 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with project team to enable improvement opportunities to eliminate from project team and when suggesting corrective actions. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate the world as a set of related systems ensuring corrective action suggestions reflect on quality improvement standards and implementation and to integrate all project management processes to ensure unity. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 120377, which is "Identify, suggest and implement corrective actions to improve quality of project work", Level 4, 7 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48818   Further Education and Training Certificate: Arts and Culture Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  49197   Further Education and Training Certificate: Social Housing Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Core  21160   National Certificate: Generic Project Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2005-04-10   
    Core  49511   National Certificate: Lift Inspection  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  23095   Higher Education and Training Certificate: Development Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  48730   National Certificate: Maintenance of High-speed Production Processes (Fast-moving Consumer Goods)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FOODBEV 
    Elective  49743   National Certificate: Manufacturing Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  23679   National Diploma: Fossil Power Plant Process Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-02-18  Was EWSETA until Last Date for Achievement 
    Elective  23736   National Diploma: Hydro Power Plant Process Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-02-18  Was EWSETA until Last Date for Achievement 
    Elective  48765   National Diploma: Maintenance of High-speed Production Processes (Fast-moving Consumer Goods)  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FOODBEV 
    Elective  23734   National Diploma: Nuclear Power Plant Process Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-02-18  Was EWSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. B T Group of Companies Pty Ltd 
    2. Dabulamanzi & Njabulo Ndaba Consulting cc 
    3. Heirs Training and Development 
    4. Isibani Skills Academy 
    5. Kenako Investments 
    6. Marematlou Training Institute 
    7. MENTORNET (PTY) LTD 
    8. Ntevho-Ketso Training and Recruitement Consultancy cc 
    9. NTI College 
    10. PMA Holding (Pty) Ltd 
    11. Professional Development and Training Institute (Pty) Ltd 
    12. Retshetse Training Project 
    13. Sibikwa Arts Centr 
    14. Sigodi Development Services and Associates (SDS) cc 
    15. Southern African Youth Movement 
    16. Spotru Training Centre 
    17. SPS Consulting (Pty) Ltd 
    18. Thabelanang t/a Thabelanang Trading Enterprise 
    19. The Fundamentals Training Centre 
    20. THE GMC GROUP PTY LTD 
    21. Thembekile training consulting 
    22. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    23. TMG Quality Services 
    24. Ulwazi Training & Development 
    25. Vicresco (Pty) Ltd 
    26. Wildfire Development Training Agency 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.