SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Monitor and evaluate team members against performance standards 
SAQA US ID UNIT STANDARD TITLE
252034  Monitor and evaluate team members against performance standards 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
15230  Monitor team members and measure effectiveness of performance  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Formulating performance standards for team members in a unit.
  • Establishing systems for monitoring performance of team members.
  • Preparing for a performance review of a team member.
  • Conducting performance review interview. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • This Unit Standard relates to once-off projects and events that have to be planned and implemented in a unit.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Formulate performance standards for team members in a unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Performance standards to be achieved by team members are formulated in relation to the unit's goals, objectives and deliverables. 

    ASSESSMENT CRITERION 2 
    Performance standards are clear and concise and specify the activities to be performed and the standards to which they are to be performed. 

    ASSESSMENT CRITERION 3 
    Feedback from team members is incorporated into the performance standards to promote the buy-in of team members in a unit. 

    ASSESSMENT CRITERION 4 
    Performance standards are recorded and documented according to the entity's policies and procedures. 

    SPECIFIC OUTCOME 2 
    Establish systems for monitoring performance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A variety of performance monitoring systems are identified and reviewed for possible use in a unit. 

    ASSESSMENT CRITERION 2 
    The performance monitoring system selected is in line with the entity's policies and procedures for performance assessment. 

    ASSESSMENT CRITERION 3 
    The performance monitoring system is communicated to team members to promote buy-in. 

    ASSESSMENT CRITERION 4 
    The system for monitoring performance against standards is set up in accordance with the entity's policy and procedures. 

    SPECIFIC OUTCOME 3 
    Prepare for a performance review of a team member. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The arrangements for the performance review are agreed with team member, including the time, place and nature of the review. 

    ASSESSMENT CRITERION 2 
    Preliminary assessment of performance against the agreed standards is conducted using monitoring systems. 

    ASSESSMENT CRITERION 3 
    Information gathered during the preliminary assessment is documented to be available for future reference. 

    ASSESSMENT CRITERION 4 
    Methods for giving constructive feedback are identified that make provision for reporting positive and negative findings. 

    ASSESSMENT CRITERION 5 
    Documents to be used during the review are prepared in accordance with the entity's policies and procedures. 

    SPECIFIC OUTCOME 4 
    Conduct performance review interview. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The review is conducted in accordance with the arrangements previously agreed with the team member. 

    ASSESSMENT CRITERION 2 
    Feedback provided to the team member is relevant and fair and communicated in a constructive and supportive manner. 

    ASSESSMENT CRITERION 3 
    Findings on positive and negative aspects of the member's performance are recorded accurately, fairly and honestly for report back and follow-up. 

    ASSESSMENT CRITERION 4 
    An action plan to address performance gaps and build on positive performance is agreed upon with the employee. 

    ASSESSMENT CRITERION 5 
    Agreed actions are documented and signed by both parties. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Methods for formulating key result areas and performance standards.
  • Types of systems for monitoring performance.
  • Process for conducting performance reviews.
  • Methods of giving constructive feedback. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to monitoring the performance of team members. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in planning, promoting and managing the implementation of a performance monitoring system. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and effectively in planning and implementing a performance monitoring system. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information and applying this in relation to the monitoring and measuring of the performance of team member. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in communicating with all team members in relation to their performance. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in applying knowledge of and insight into the managing of the performance of team members. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 15230, "Monitor team members and measure effectiveness of performance", Level 5, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Core  80686   National Diploma: Supply Chain Management: Sensitive Consumer Products  Level 6  NQF Level 06  Reregistered  2023-06-30  FOODBEV 
    Elective  66149   Further Education and Training Certificate: Fisheries Resource Compliance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  TETA 
    Elective  65030   National Certificate: Arts and Culture Development Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  LG SETA 
    Elective  79406   National Certificate: Maintenance Coordination  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  MERSETA 
    Elective  65050   National Certificate: Music  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  60309   National Certificate: Sport Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  61489   National Certificate: Transport Operations  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Elective  80066   National Certificate: Strategic Road Traffic Operations  Level 6  NQF Level 06  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. All Access Holdings 
    2. Asiphokuhle Training and Research Institute 
    3. Avenida (Pty) Ltd 
    4. Batho - Pele 
    5. Boston City Campus and Business College (PTY) Ltd 
    6. Business Management Training College (Pty) Ltd 
    7. C&L SKILLS MANAGEMENT CC 
    8. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    9. College of Production Technology 
    10. Connex Marketing cc 
    11. CREATIVE FOUNDATION TRAINING 
    12. DAM SCHOOL OF POLICING 
    13. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    14. DYNA TRAINING (PTY) LTD 
    15. DYNA TRAINING (PTY) LTD (Cape Town) 
    16. Edutel Wholesale & Retail Academy 
    17. Ekukhanyeni Community Development Centre 
    18. Equal Career Services (Pty) Ltd (CENTURION) (TP) 
    19. Gemini Training And Development Pty Ltd 
    20. Golden Ratio College (Pty) Ltd 
    21. HJN TRAINING CC Pretoria 
    22. IQ Skills Academy (PTY) LTD. 
    23. JEPPE COLEGE OF COMMERCE & COMPUTER STUDIES 
    24. Jobafrik Consulting 
    25. Kalideen Management 
    26. KALIDEEN MANAGEMENT SERVICES 
    27. Kgolo Institute 
    28. Kgotla Trading Enterprise 
    29. Khosithi Training 
    30. Letlhokoa Management Services CC 
    31. LO Tantsi Fire Consultants CC. 
    32. Maxlen Holdings 
    33. MBOWA COLLEGE 
    34. MEGRO LEARNING LOWVELD 
    35. Mod-Mosh Projects and Consulting (PTY) LTD 
    36. Mohlaje Solutions (Pty) Ltd 
    37. Mortarboard Training Solutions 
    38. MSC Education Holdings (Pty) Ltd 
    39. MSC Education Holdings (Pty) Ltd t/a MSC Business College 
    40. Nela Kahle 80 cc 
    41. Ntsangalala Business Enterprise 
    42. Nyankwavi Investment CC. 
    43. ODL GROUP (PTY) Ltd 
    44. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    45. P&L Hardware(Pty)Ltd 
    46. Pioneer Business Consulting 
    47. Plastics Federation of South Africa (MIDRAND) (TP) 
    48. Plastics Federation of South Africa (WESTMEAD) (TP) 
    49. Power Rush Trading 170 CC. 
    50. RAND TRAINING COLLEGE (PTY) LTD 
    51. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    52. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    53. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    54. SHEPPERD ACADEMY 
    55. SIGNA ACADEMY PTY LTD 
    56. Smollan Sales & Marketing (Pty) Ltd 
    57. Summat Training Institute 
    58. Tshepang Consulting & Project 
    59. Tusanang Training Academy 
    60. UKHUSELO TRAINING ACADEMY AND SECURITY CC 
    61. Umqondo Consultancy 
    62. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    63. University of Fort Hare 
    64. Vantage Training 
    65. Vicmat Consultants 
    66. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.