SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe how to manage anxiety and depression in the workplace 
SAQA US ID UNIT STANDARD TITLE
244571  Describe how to manage anxiety and depression in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114938  Describe how to manage anxiety and depression in the workplace  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will lead learners to acquire knowledge and skill to effectively manage anxiety and depression in themselves or others. It could be useful for peer and community counsellors and managers. It should make employers aware of the need for positive management of anxiety and depression to ensure productivity and the creation of a caring environment where anxious and depressed employees are supported and accommodated.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Describing anxiety and its impact on the workplace.
  • Describing depression and its impact on the workplace.
  • Distinguishing between anxiety and depression.
  • Investigating ways of supporting and accommodating anxiety and depression in the workplace. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Anxiety and depression excluding manic depressives and psychotic conditions. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe anxiety and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of anxiety is explained and an indication is given of why people suffer from anxiety in their daily lives. 

    ASSESSMENT CRITERION 2 
    Indicators of anxiety are identified and an indication is given of the importance of early identification. 

    ASSESSMENT CRITERION 3 
    Possible reasons for workplace anxiety are identified with reference to work related, people related and environmental issues. 

    ASSESSMENT CRITERION 4 
    The impact of anxiety on the individual is explained with specific reference to personality and coping skills. 

    ASSESSMENT CRITERION 5 
    The impact of anxiety on the workplace is explained with specific reference to productivity. 

    SPECIFIC OUTCOME 2 
    Describe depression and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of depression is explained and an indication is given of why some people suffer from depression. 

    ASSESSMENT CRITERION 2 
    Indicators of depression are identified and an indication is given of why early identification is important. 

    ASSESSMENT CRITERION 3 
    The impact of depression on the individual is explained with reference to extreme behaviour change. 

    ASSESSMENT CRITERION 4 
    The impact of depression on the workplace is explained with reference to interpersonal relationships and personal effectiveness. 

    ASSESSMENT CRITERION 5 
    The relationship between self-esteem and depression is explained with examples. 

    SPECIFIC OUTCOME 3 
    Distinguish between anxiety and depression. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The difference between anxiety and depression is explained with reference to time frames. 

    ASSESSMENT CRITERION 2 
    The type of support needed by anxious or depressed individuals is compared in terms of counselling, therapy and referral. 

    ASSESSMENT CRITERION 3 
    The difference between anxiety and depression is explained in terms of productivity. 

    ASSESSMENT CRITERION 4 
    The relationship between anxiety, depression and stress is explained with reference to the consequences if indicators are ignored in a work situation. 

    SPECIFIC OUTCOME 4 
    Investigate ways of supporting and accommodating anxiety and depression in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Factors that contribute to anxiety and depression of employees are investigated for a specific workplace. 

    ASSESSMENT CRITERION 2 
    The extent of anxiety and depression in a particular organisation or business unit is estimated in order to determine the need for a strategic intervention. 

    ASSESSMENT CRITERION 3 
    Suggestions are made for the support and accommodation of employees who suffer from anxiety or depression. 

    ASSESSMENT CRITERION 4 
    The importance of trust and confidentiality in supporting employees in the workplace is explained with reference to the right to confidentiality. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this unit standard must be registered as an assessor with the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in suggesting ways to support or accommodate employees who suffer from anxiety or depression in a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in estimating the extent of anxiety and depression in a workplace. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to be cultural sensitive in identifying indicators of anxiety and depression. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 114938, "Describe how to manage anxiety and depression in the workplace ", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  67589   National Certificate: Equine Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 3 At Work Recruitment Agency 
    2. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    3. Access Employment Skills & Development Agency 
    4. Amogelang Marketing and Training 
    5. Assessment & RPL College (Pty) Ltd 
    6. Avax Training & Development 
    7. Bangwaketse Trading and Projects 
    8. Bella Onke General Trading Pty LTD 
    9. Berry Rose Project Consultants & Service Providers 
    10. Boikgantsho Consulting & Events cc 
    11. Brain Boosters Business Education (PTY) LTD 
    12. Brainwave Projects 1997 CC 
    13. Browers Entertainment 
    14. Compass Academy of Learning 
    15. Custoda Trust 
    16. Cutting Edge Training Solution Learning Resources 
    17. D M Management and Consulting 
    18. DEVELO CC 
    19. Dintshang Trading 
    20. Directflo 
    21. Early Inspiration 
    22. Early Learning Foundation Montessori Teacher Training 
    23. Early Learning Resource Unit (ELRU) 
    24. EASTCAPE MIDLANDS COLLEGE BUSINESS UNIT (Uitenhage) (WA) 
    25. EBENEZER TRAINING HOUSE FOR EARLY LEARNING 
    26. Edu-Build Development 
    27. EDUTAK PRE-SCHOOL TRAINING AND DEVELOPMENT 
    28. Elective Training Institute Enterprise CC 
    29. Enjo Consultants 
    30. Environment and Language Education Trust 
    31. Eskilz College (Pty) Ltd 
    32. Faranang Marketing 
    33. Fundukuzimela Investments (Pty) Ltd t/a FdZ Investments 
    34. Future Performance Training and Development 
    35. Future-Teacher (Pty) Ltd 
    36. Gauteng Baobab Early Learning Training Programme 
    37. Golang Kulani ELC 
    38. Goldfields FET College 
    39. Grassroots Adult Education and Training Trust 
    40. GWALA TRAINING SERVICES 
    41. Happy Day Training and Development Services 
    42. HOPE ACADEMIC AND SKILL CENTRE 
    43. ICM t/a Institute for Career Management 
    44. Ikusasa Lothisha t/a ECD Training Provider 
    45. Institute of Professional Studies and Services 
    46. Isamon Integrated 
    47. Isamon Vocational College of Excellence Pty Ltd 
    48. Isibani Skills Academy 
    49. Isibani Soluntu Development Trust 
    50. Itireleng Bokamoso Training and Development 
    51. Jabulani Training & Development 
    52. Katiso-kuno Consulting 
    53. Keletsong Community Training & Resource Centre 
    54. Kgang-Kgolo Consulting 
    55. KHANIMAMBA TRAINING AND RESOURCE CENTRE 
    56. Khululeka Community Education Centre 
    57. Kids Academy 
    58. Kitso Bokamoso Training Solution 
    59. KITSO TRAINING AND DEVELOPMENT 
    60. Klein Karoo Resource Centre 
    61. KWAZULU NATAL EXPERIMENTAL COLLEGE 
    62. Leratham Supply Distribution and Enterprise 
    63. Leronsa Trading Enterprise 
    64. Lerumo La Setshaba Trading Enterprise 
    65. LESEDI EDUCARE ASSOCIATION 
    66. Letlhabile Institute Of Management and Training 
    67. Letlhokoa Management Services CC 
    68. Little Elephant Training Centre For Early Educationt/a LETCEE 
    69. Loago Business Consulting 
    70. Lynne Hobbs cc 
    71. Majahd Educational Services Multi-Purpose Primary Co-operative Limited 
    72. Mapheto Business Enterprises t/a MBE 
    73. MASAKANE TRUST 
    74. MASIKHULE EARLY CHILDHOOD DEVELOPMENT CENTRE 
    75. MATHS CENTRE INCORPORATING SCIENCES 
    76. MENTORNET (PTY) LTD 
    77. MIDLANDS COMMUNITY COLLEGE 
    78. Mopani Development Academy 
    79. Motheo Training Institute Trust 
    80. Motlou Training Development 
    81. NATAL EARLY LEARNING RESOURCE UNIT TRUST 
    82. Ndoma Mathodi Trading Enterprise 
    83. Netgrow Training Solutions 
    84. Networx for Career Development 
    85. New Beginnings Training and Development Organisation 
    86. Nkqubela Community Developers 
    87. Noni Community Development 
    88. Northern Cape Urban College: Kimberley Campus 
    89. NORTHLINK COLLEGE 
    90. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    91. Ntataise Lowveld Trust 
    92. NTATAISE TRUST 
    93. Ntevho-Ketso Training and Recruitement Consultancy cc 
    94. Ntsangalala Business Enterprise 
    95. Orbit FET College - Rustenburg Campus 
    96. Peddie Development Centre 
    97. Peddie Development Culture 
    98. Penreach 
    99. Petra institute of Development (PTY) Ltd 
    100. PHAKAMANI AGENCY CC 
    101. PMA Holding (Pty) Ltd 
    102. PND Academy of Learning cc 
    103. POPUP UPLIFTMENT 
    104. Pro Ed Training 
    105. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    106. Professional Development and Training Institute (Pty) Ltd 
    107. Rampadise Education Training & Development Centre 
    108. Realeboga Development Services 
    109. Realeboga-Bakubung Training and Development Agency 
    110. REGIONAL EDUCARE COUNCIL 
    111. Reyapele Human and Organisational Development 
    112. Rhodes University 
    113. Right 4 u College 
    114. SANTS College 
    115. SITHUTHUKILE TRUST 
    116. Siyahluma Education Institute 
    117. SIYATHELA EARLY LEARNING ASSOCIATION 
    118. Siyathuthuka Nursery School 
    119. South African Congress For Early Childhood Development 
    120. Southern African Youth Movement 
    121. SPS Consulting (Pty) Ltd 
    122. Step Up Training and Skills Development (Pty) Ltd 
    123. Sustainability Institute Trust 
    124. T Mabuya & Associates (Pty) Ltd 
    125. Teachers Learning Centre PTY LTD 
    126. Tembe Service Providers 
    127. Tendazwau Trading 8 
    128. Thabelanang t/a Thabelanang Trading Enterprise 
    129. The Iscariota Group (Pty) Ltd 
    130. The Port Elizabeth Early Learning Centre 
    131. THUKAKGALADI INTEGRATED DEVELOPMENT PROJECT 
    132. THUSANANG TRUST 
    133. Thuto Botshabelo Training Academy 
    134. Thuto Ya Setshaba Training Services (Pty) Ltd 
    135. Tiakeni Training Centre 
    136. TLHOAFALO TRAINING CENTRE 
    137. TPN Training and Recruitment cc 
    138. Training and Resources in Early Education (TREE) 
    139. TSHEPANG EDUCARE TRUST 
    140. Tshepo Hope Consulting 
    141. Ubuntu Care and Development 
    142. Unathi Training 
    143. UNIVERSAL COLLEGE OUTCOMES SA 
    144. Vuselela FET College - Potchefstroom Campus 
    145. Winston Academy 
    146. WonderKids Academy 
    147. Wonderkids Montessori Training Centre 
    148. World Wide Education Providers(Pty)Ltd 
    149. Wozabona Early Childhood Community Service Group 
    150. Yellow Media Publishers (Pty) Ltd 
    151. Zuzulwazi Development 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.