SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe how to manage anxiety and depression in the workplace 
SAQA US ID UNIT STANDARD TITLE
244571  Describe how to manage anxiety and depression in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114938  Describe how to manage anxiety and depression in the workplace  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will lead learners to acquire knowledge and skill to effectively manage anxiety and depression in themselves or others. It could be useful for peer and community counsellors and managers. It should make employers aware of the need for positive management of anxiety and depression to ensure productivity and the creation of a caring environment where anxious and depressed employees are supported and accommodated.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Describing anxiety and its impact on the workplace.
  • Describing depression and its impact on the workplace.
  • Distinguishing between anxiety and depression.
  • Investigating ways of supporting and accommodating anxiety and depression in the workplace. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Anxiety and depression excluding manic depressives and psychotic conditions. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe anxiety and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of anxiety is explained and an indication is given of why people suffer from anxiety in their daily lives. 

    ASSESSMENT CRITERION 2 
    Indicators of anxiety are identified and an indication is given of the importance of early identification. 

    ASSESSMENT CRITERION 3 
    Possible reasons for workplace anxiety are identified with reference to work related, people related and environmental issues. 

    ASSESSMENT CRITERION 4 
    The impact of anxiety on the individual is explained with specific reference to personality and coping skills. 

    ASSESSMENT CRITERION 5 
    The impact of anxiety on the workplace is explained with specific reference to productivity. 

    SPECIFIC OUTCOME 2 
    Describe depression and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of depression is explained and an indication is given of why some people suffer from depression. 

    ASSESSMENT CRITERION 2 
    Indicators of depression are identified and an indication is given of why early identification is important. 

    ASSESSMENT CRITERION 3 
    The impact of depression on the individual is explained with reference to extreme behaviour change. 

    ASSESSMENT CRITERION 4 
    The impact of depression on the workplace is explained with reference to interpersonal relationships and personal effectiveness. 

    ASSESSMENT CRITERION 5 
    The relationship between self-esteem and depression is explained with examples. 

    SPECIFIC OUTCOME 3 
    Distinguish between anxiety and depression. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The difference between anxiety and depression is explained with reference to time frames. 

    ASSESSMENT CRITERION 2 
    The type of support needed by anxious or depressed individuals is compared in terms of counselling, therapy and referral. 

    ASSESSMENT CRITERION 3 
    The difference between anxiety and depression is explained in terms of productivity. 

    ASSESSMENT CRITERION 4 
    The relationship between anxiety, depression and stress is explained with reference to the consequences if indicators are ignored in a work situation. 

    SPECIFIC OUTCOME 4 
    Investigate ways of supporting and accommodating anxiety and depression in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Factors that contribute to anxiety and depression of employees are investigated for a specific workplace. 

    ASSESSMENT CRITERION 2 
    The extent of anxiety and depression in a particular organisation or business unit is estimated in order to determine the need for a strategic intervention. 

    ASSESSMENT CRITERION 3 
    Suggestions are made for the support and accommodation of employees who suffer from anxiety or depression. 

    ASSESSMENT CRITERION 4 
    The importance of trust and confidentiality in supporting employees in the workplace is explained with reference to the right to confidentiality. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this unit standard must be registered as an assessor with the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in suggesting ways to support or accommodate employees who suffer from anxiety or depression in a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in estimating the extent of anxiety and depression in a workplace. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to be cultural sensitive in identifying indicators of anxiety and depression. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 114938, "Describe how to manage anxiety and depression in the workplace ", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  67589   National Certificate: Equine Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 3 At Work Recruitment Agency 
    2. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    3. Access Employment Skills & Development Agency 
    4. Amogelang Marketing and Training 
    5. Arden School of Management 
    6. Assessment & RPL College (Pty) Ltd 
    7. Avax Training & Development 
    8. Bangwaketse Trading and Projects 
    9. Bella Onke General Trading Pty LTD 
    10. Berry Rose Project Consultants & Service Providers 
    11. Boikgantsho Consulting & Events cc 
    12. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    13. Brain Boosters Business Education (PTY) LTD 
    14. Brainwave Projects 1997 CC 
    15. Browers Entertainment 
    16. Compass Academy of Learning 
    17. Custoda Trust 
    18. Cutting Edge Training Solution Learning Resources 
    19. D M Management and Consulting 
    20. DEVELO CC 
    21. Dintshang Trading 
    22. Directflo 
    23. Early Inspiration 
    24. Early Learning Foundation Montessori Teacher Training 
    25. Early Learning Resource Unit (ELRU) 
    26. EASTCAPE MIDLANDS COLLEGE BUSINESS UNIT (Uitenhage) (WA) 
    27. EBENEZER TRAINING HOUSE FOR EARLY LEARNING 
    28. EDU-Bless College 
    29. Edu-Build Development 
    30. EDUTAK PRE-SCHOOL TRAINING AND DEVELOPMENT 
    31. Elective Training Institute Enterprise CC 
    32. Enjo Consultants 
    33. Environment and Language Education Trust 
    34. Eskilz College (Pty) Ltd 
    35. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    36. Faranang Business and Training Solutions PTY(LTD) 
    37. Faranang Marketing 
    38. Future Performance Training and Development 
    39. Future-Teacher (Pty) Ltd 
    40. Gauteng Baobab Early Learning Training Programme 
    41. Golang Kulani ELC 
    42. Goldfields FET College 
    43. Grassroots Adult Education and Training Trust 
    44. Greater Soweto Association for Early Childhood Development 
    45. GWALA TRAINING SERVICES 
    46. Happy Day Training and Development Services 
    47. HOPE ACADEMIC AND SKILL CENTRE 
    48. ICM t/a Institute for Career Management 
    49. Ikusasa Lothisha t/a ECD Training Provider 
    50. Institute of Professional Studies and Services 
    51. Isamon Integrated 
    52. Isamon Vocational College of Excellence Pty Ltd 
    53. Isibani Skills Academy 
    54. Isibani Soluntu Development Trust 
    55. Itireleng Bokamoso Training and Development 
    56. Jabulani Training & Development 
    57. Katiso-kuno Consulting 
    58. Keletsong Community Training & Resource Centre 
    59. Kgang-Kgolo Consulting 
    60. KHANIMAMBA TRAINING AND RESOURCE CENTRE 
    61. Khululeka Community Education Centre 
    62. Kids Academy 
    63. Kitso Bokamoso Training Solution 
    64. KITSO TRAINING AND DEVELOPMENT 
    65. Klein Karoo Resource Centre 
    66. KWAZULU NATAL EXPERIMENTAL COLLEGE 
    67. Leratham Supply Distribution and Enterprise 
    68. Leronsa Trading Enterprise 
    69. Lerumo La Setshaba Trading Enterprise 
    70. LESEDI EDUCARE ASSOCIATION 
    71. Letlhokoa Management Services CC 
    72. Li Lichule Trading cc 
    73. Little Elephant Training Centre For Early Educationt/a LETCEE 
    74. Loago Business Consulting 
    75. Lynne Hobbs cc 
    76. Majahd Educational Services Multi-Purpose Primary Co-operative Limited 
    77. Mapheto Business Enterprises t/a MBE 
    78. MASAKANE TRUST 
    79. MASIKHULE EARLY CHILDHOOD DEVELOPMENT CENTRE 
    80. MATHS CENTRE INCORPORATING SCIENCES 
    81. MENTORNET (PTY) LTD 
    82. MIDLANDS COMMUNITY COLLEGE 
    83. Motheo Training Institute Trust 
    84. NATAL EARLY LEARNING RESOURCE UNIT TRUST 
    85. Ndoma Mathodi Trading Enterprise 
    86. Netgrow Training Solutions 
    87. Networx for Career Development 
    88. New Beginnings Training and Development Organisation 
    89. Nkqubela Community Developers 
    90. Noni Community Development 
    91. Northern Cape Urban College: Kimberley Campus 
    92. NORTHLINK COLLEGE 
    93. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    94. Ntataise Lowveld Trust 
    95. NTATAISE TRUST 
    96. Ntevho-Ketso Training and Recruitement Consultancy cc 
    97. Ntsangalala Business Enterprise 
    98. Orbit FET College - Rustenburg Campus 
    99. Peddie Development Centre 
    100. Peddie Development Culture 
    101. Penreach 
    102. Petra institute of Development (PTY) Ltd 
    103. PHAKAMANI AGENCY CC 
    104. PMA Holding (Pty) Ltd 
    105. PND Academy of Learning cc 
    106. POPUP UPLIFTMENT 
    107. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    108. Pro-Ed Training 
    109. Professional Development and Training Institute (Pty) Ltd 
    110. Rampadise Education Training & Development Centre 
    111. Realeboga Development Services 
    112. Realeboga-Bakubung Training and Development Agency 
    113. REGIONAL EDUCARE COUNCIL 
    114. Retshetse Training Project 
    115. Reyapele Human and Organisational Development 
    116. Rhodes University 
    117. Right 4 u College 
    118. SANTS College 
    119. Sisazi Consulting 
    120. SITHUTHUKILE TRUST 
    121. Siyahluma Education Institute 
    122. SIYATHELA EARLY LEARNING ASSOCIATION 
    123. Siyathuthuka Nursery School 
    124. South African Congress For Early Childhood Development 
    125. Southern African Youth Movement 
    126. SPS Consulting (Pty) Ltd 
    127. Step Up Training and Skills Development (Pty) Ltd 
    128. Sustainability Institute Trust 
    129. T Mabuya & Associates (Pty) Ltd 
    130. Teachers Learning Centre PTY LTD 
    131. Tembe Service Providers 
    132. Tendazwau Trading 8 
    133. Thabelanang t/a Thabelanang Trading Enterprise 
    134. The Iscariota Group (Pty) Ltd 
    135. The Port Elizabeth Early Learning Centre 
    136. Thembekile training consulting 
    137. THUKAKGALADI INTEGRATED DEVELOPMENT PROJECT 
    138. THUSANANG TRUST 
    139. Thuto Botshabelo Training Academy 
    140. Thuto Ya Setshaba Training Services (Pty) Ltd 
    141. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    142. Tiakeni Training Centre 
    143. TLHOAFALO TRAINING CENTRE 
    144. TPN Training and Recruitment cc 
    145. Training and Resources in Early Education (TREE) 
    146. TSHEPANG EDUCARE TRUST 
    147. Tshepo Hope Consulting 
    148. Ubuntu Care and Development 
    149. Unathi Training 
    150. UNIVERSAL COLLEGE OUTCOMES SA 
    151. Vuselela FET College - Potchefstroom Campus 
    152. Winston Academy 
    153. WonderKids Academy 
    154. Wonderkids Montessori Training Centre 
    155. World Wide Education Providers(Pty)Ltd 
    156. Woz'obona Early Childhood Community Service Group 
    157. Wozabona Early Childhood Community Service Group 
    158. Yellow Media Publishers (Pty) Ltd 
    159. Zuzulwazi Development 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.