SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct security at an event 
SAQA US ID UNIT STANDARD TITLE
244335  Conduct security at an event 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11515  Monitor, control and direct crowds at special events  Level 4  NQF Level 04  10  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit is to enable learners to monitor, observe and direct crowds. These learners will be able to respond to the behaviour and direction of persons. Learners will be able inspect and provide security presence at a venue, monitor crowd size movement, stress, behaviour and safety, react to potential crowd problems and breaches of sporting etiquette, direct crowds at special events, prepare to monitor and respond to unlawful or suspicious incidents.

A person credited with this unit standard will be able to:
  • Perform event security.
  • React to incidents and breaches of security.
  • Direct crowds at special events. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 3.
  • Mathematical Literacy at QF Level 3.

    Learners are assumed to be competent in the following unit standards:
  • ID 11496: Conduct a security patrol in area of responsibility.
  • ID 244176: Use security equipment.
  • ID 244189: Conduct access and egress control.
  • ID 8600: Care for customers.
  • ID 11507: Conduct a security threat assessment in a defined operational area.
  • ID 244184: Apply legal aspects in a security environment. 

  • UNIT STANDARD RANGE 
    In this unit standard the word event refers to but is not limited to a sporting, entertainment, recreational, cultural, religious, political, business, charitable, exhibitionable, educational, organizational and similar activities hosted at a venue.

    In this unit standard the word venue refers to but is not limited to all premises used for, sporting, recreational, entertainment or similar purposes irrespective of whether the relevant events take place at an ongoing basis or on a single occasion, and to which members of the public, are invited or to which they are permitted or have access. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Perform event security. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A pre-event security check and orientation is conducted in a given situation. 
    ASSESSMENT CRITERION RANGE 
    Pre-event security check refers to but is not limited to organizational specific checks, physical checks and observation checks.
     

    ASSESSMENT CRITERION 2 
    Received instructions are interpreted in order to understand duties in area of responsibility. 

    ASSESSMENT CRITERION 3 
    A situation is monitored in order to assess information for reporting purposes to role-players. 
    ASSESSMENT CRITERION RANGE 
  • Situation refers to but is not limited to, but may include:
    > incidents, occurrences, visitors and evacuations.
  • Monitored refers to identifying, monitoring and reporting.
  • Role-players may refer to management, supervisors, Control Centre.
     

  • ASSESSMENT CRITERION 4 
    Conflict handling skills are demonstrated in order to diffuse potential conflict. 

    ASSESSMENT CRITERION 5 
    An emergency situation is identified for reporting purposes. 
    ASSESSMENT CRITERION RANGE 
    Emergencies refer to, but are not limited to:
  • Medical emergencies, fire emergencies, safety emergencies and natural disasters.
     

  • SPECIFIC OUTCOME 2 
    React to incidents and breaches of security in a given situation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Breaches in security and incidents are identified and monitored in order to keep role-players informed. 

    ASSESSMENT CRITERION 2 
    Breaches in security are responded to according to management decisions and instructions. 

    ASSESSMENT CRITERION 3 
    Security breaches are resolved by means of conflict resolution. 

    SPECIFIC OUTCOME 3 
    Direct crowds at special events. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Event control measures are applied in order to direct people as specified in a given events plan. 

    ASSESSMENT CRITERION 2 
    People are directed in order to control crowd flow at the venue. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA/and any other body with whom an MOU was entered into.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA/and any other body with whom a MOU was entered into by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the relevant ETQA/and any other body with whom a MOU was entered into. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Equipment may refer to:
  • 2-way radio.
  • Security aids, i.e. torch, handcuffs.
  • Telephone.
  • Mobile telephone.
  • Public address systems.
  • Megaphone.
  • Camera.
  • CCTV.

    Persons posing a potential threat to safe operation of stadium/venue may refer to:
  • Intoxicated persons.
  • Fanatical supporters.
  • Persons under the influence of prohibited substances.
  • Persons causing a public nuisance.

    Indications of disruptive or potentially disruptive behaviour may refer to:
  • Noise build-up.
  • Greater concentration of crowds in certain sectors.
  • Crowds or individuals under the influence of alcohol/drugs.
  • Individuals seated/loitering in an unsuitable location e.g. access/egress points.

    Potential hazards may refer to:
  • Conflict between spectators.
  • Conflict between security staff and spectators.
  • Demonstrations.
  • Excessive use of alcohol.
  • Use of drugs.
  • Failure to comply with direction/request from authorized person.
  • Noise, light, heat, limited space, fatigue, glass, furniture and fittings, stairways, smoke, fire, weapons, clothes, equipment, lack of facilities (e.g. toilets) structural collapse and utilities.
  • Electrical blackout.
  • Current Draft Safety at Sports and Recreational Events: current Chapter 2: Sections 20, 22 and 24:
  • Cultural Sensitivity.
  • Protocol. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems related to persons or situations that may cause a breach of safety or security and/or the event etiquette of the event discipline in progress at the venue and take appropriate action.
  • Identify and solve problems related to persons or situations that may cause a breach of safety and security and take action that will resolve the situation. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an events security team, group, and organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that all requirements are met when persons or situations that may cause a breach of safety or security and/or the event etiquette of the event discipline in progress at the venue are identified and appropriate action taken. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to "crowd" size, movement, stress, behaviour and safety so that these are accurately interpreted into application performance standards. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using appropriate interpersonal skills when dealing with members of public, colleagues and other role players. 

    UNIT STANDARD CCFO DEMONSTRATING 
  • Understand the world as a set of related systems in that the level of appropriate response is identified in accordance with identified legislation pertaining to the event security operation. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11515, "Monitor, control and direct crowds at special events", Level 4, 10 credits.

    Resources possibly required for Assessment:
  • Safety equipment and protective uniform/clothes.
  • Communications equipment.
  • Necessary administrative and stationary issue.
  • First aid/fire fighting equipment and relevant access/egress screening equipment.
  • Visitors/contractors, etc.
  • Delivery/visitor vehicle.
  • Criterion referenced assessment instructions/tools.
  • A suitable venue: workplace (venue) and classroom. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  SAS SETA 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58696   National Certificate: Close Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. 24/7 Security Services 
    3. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    4. ABUNDANCE SECURITY SERVICES AND TRAINING 
    5. ACTCO (PTY) LTD 
    6. ADT SECURITY SERVICES PTY LTD 
    7. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    8. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    9. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    10. ADVANCED TRAINING SOLUTIONS EAST LONDON 
    11. ADVANCED TRAINING SOLUTIONS KING WILLIAMS TOWN 
    12. Afri Guard(pty)ltd 
    13. AGB Tourism (Pty) Ltd 
    14. AIM TRAINING 
    15. AIM TRAINING ACADEMY 
    16. AKAF BODYGUARDS 
    17. ARCELOR MITTAL SA 
    18. BAGATLAMEDI SECURITY AND CLEANING SERVICES 
    19. BAKHOANA MANAGEMENT AND BUSINESS COLLEGE PTY LTD 
    20. BAPNYA SECURITY AND CLEANING SERVICES 
    21. BEETEES CABS CC 
    22. Bella FE Consulting 
    23. BLACK VOLTERS SECURITY COLLEGE CC 
    24. BLACKEN SECURITY SERVICES 
    25. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    26. BRAVEHEART BIO DOG ACADEMY 
    27. Bronyx 
    28. BTC TRAINING AFRICA PTY LTD 
    29. C D M INDOOR RANGE 
    30. CAVE SECURITY AND TRAINING 
    31. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    32. CL SECURITY SERVICES (PTY) lTD 
    33. Corporate Training and Placement Solutions 
    34. DE BEERS GROUP SERVICES PTY LTD 
    35. DEFENSIVE TRAINING CONCEPTS 
    36. DHW SECURITY AND TRAINING SERVICES 
    37. DIMASI TRAINING PROVIDERS 
    38. DOGS AND ALL 
    39. DOUBLE OPTION TRADING 120 (PTY) LTD AND SECURITY TRAINING CENTRE 
    40. DOUBLE RESPECT TRADING ENTERPRISE NATIONAL 
    41. DYNAMIC ALTERNATIVES PTY LTD 
    42. E E L PROTECTION SERVICES 
    43. EASY SECURITY AUTO GATES AND GUARDS CC 
    44. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    45. EL SHONTE SECURITY SERVICES 
    46. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    47. EXPRO PROTECTION SERVICES CC 
    48. EZINGENI SECURITY AND CLEANING PTY LTD 
    49. FADANA INVESTMENT GROUP (PTY) LTD 
    50. Fidelity Security Services 
    51. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    52. FIROZIPARK 
    53. G4S SECURE SOLUTIONS (SA) (PTY) LTD ROSSLYN 
    54. G4S SECURE SOLUTIONS (SA) (PTY) LTD PORT ELIZABETH 
    55. G4s Secure Solutions Sa Pty Ltd1 
    56. GAUNTLET SECURITY SOLUTIONS (PTY) LTD 
    57. GINGIRIKANI SECURITY SERVICES CC 
    58. GRINNELL SECURITY SERVICES CC 
    59. GUNDO SECURITY & SUPPLY CC 
    60. Hadassah Security Consultants Cc 
    61. HAZOEMA TRADING ENTREPRISE CC 
    62. HENQUE 3375 CC 
    63. HJN TRAINING CC Pretoria 
    64. HLANGANANI COMPUTECH COLLEGE PTY LTD 
    65. HLANGANANI PROTECTION SERVICES PTY LTD 
    66. HUMAN RESOURCE DEVELOPMENT CENTRE PRETORIA 
    67. HUMAN RESOURCE DEVELOPMENT CENTRE: NORTH RAND 
    68. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    69. IMVULA SKILLS DEVELOPMENT ACADEMY 
    70. INFANTRY SCHOOL 
    71. Inkwe Sekuriteit Bk 
    72. INSIMBI SECURITY TRAINING CENTRE 
    73. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    74. ITO FOCUS PHOLE 
    75. KEISHY SECURITY 
    76. KGOTSOFALANG TRADING AND PROJECTS 97 
    77. KHANYISANI TRAINING ACADEMY CC 
    78. KHETHAKANYE TRADING AND PROJECTS 196 CC 
    79. KHOISAN ABORIGNAL SECURITY AND PROJECTS 
    80. KHOMBO SECURITY AND TRAINING CC 
    81. KSTR GROUP (PTY) LTD 
    82. L AND L TRAINING 
    83. LEAD SECURITY SERVICES 
    84. Legacy Training Institute 
    85. Lesedi Security And Training Servic Es 
    86. LMW STING SECURITY (PTY) LTD 
    87. LUFAFLO SOLUTIONS PTY LTD 
    88. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    89. Makgo Security And Projects 
    90. MAMPHOTSO CONSTRUCTION AND PROJECTS 
    91. MAPHETO BUSINESS ENTERPRISES 
    92. MARABA SECURITY SERVICES TSHWANE 
    93. MAS SAFE SECURITY CC 
    94. MASIKHUTHALE SECURITY TRAINING COLLEGE AND GUARDING DIVISION 
    95. MASMAGNET CC 
    96. MASUTHA TRAINING AND SECURITY SERVICES 
    97. MDIDWA SECURITY SERVICES 
    98. MEC TRAINING (PTY) LTD 
    99. Mec Training Johannesburg 
    100. MEC TRAINING PTY LTD KZN 
    101. MEC TRAINING PTY LTD WESTERN CAPE 
    102. Mig Protection Services Cc 
    103. MILITES DEI SECURITY SERVICES (PTY) LTD 
    104. MJAYELI SECURITY (PTY) LTD 
    105. MJM GUARDING AND CLEANING SERVICES 
    106. MMASEBKO TRAINING SECURITY CENTRE 
    107. MOLAO ACADEMY 
    108. MOLAPO-MOTLE ENTERPRISES 
    109. MSM PROTECTION SERVICES 
    110. MUTENDA SECURITY SERVICES CC 
    111. MUTHAMANI GENERAL SECURITY SERVICES 
    112. MZANSI SECURITY 
    113. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    114. Nastec Cc 
    115. NEMJA SECURITY AND PROJECTS CC 
    116. NOMADUKU SECURITY SERVICES CC 
    117. NS 64 BUSINESS ENTERPRISE 
    118. NTLHONTLHO SECURITY AND CLEANING SERVICE PTY LTD 
    119. NU LAW FIREARMS COMPLIANCE 
    120. OBLION SHIELD 
    121. OMEGA RISK SOLUTIONS 
    122. OMEGA RISK SOLUTIONS PTY LTD BRITS 
    123. Orbis Security Solutions Pty Ltd 
    124. PETBON TRADING (PTY) LTD 
    125. PRESTIGE SECURITY TRAINING ACADEMY 
    126. PROSPERITAS TRAINING COLLEGE T/A VISION COLLEGE SA 
    127. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    128. PROTOCOL K9 PTY LTD 
    129. QHIMECI TRADING ENTERPRISE 
    130. QUBULASHE SECURITY SERVICES (PTY) LTD 
    131. Quiver Security Services Cc 
    132. QW LEFORA SECURITY INSTITUTE 
    133. RAMAZWI SECURITY SERVICES CC 
    134. REBAGONI TRADING AND PROJECTS T/A THE SOUTH AFRICAN SECURITY ACADEMY 
    135. REBONTSHENG TRADING CC 
    136. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    137. RRJ TRAINING ACADEMY AND CONSULTING 
    138. SA CRIME PATROLS SECURITY AND TRAINING CENTRE 
    139. SA OF SECURITY AND GUARD FORCE 
    140. SAAF PROTECTION SERVICE TRAINING WING 
    141. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    142. SBV SERVICES BLOEMFONTEIN 
    143. SBV SERVICES MIDRAND 
    144. SBV SERVICES PORT ELIZABETH 
    145. SBV SERVICES PRETORIA 
    146. SBV SERVICES PTY LTD JOHANNESBURG 
    147. SBV SERVICES RICHARDSBAY 
    148. SECURE PERIMETER SECURITY SERVICES CC 
    149. SECURITY BEYOND 2000 
    150. SECUTRAIN 
    151. Seraphim Security International 
    152. SERVEST(PTY) LTD 
    153. SETHIKE TRADING 
    154. SHE PRO SA TRAINING CENTRE 
    155. SHEMULA TRADING ENTERPRISE 
    156. SHEPPERD ACADEMY 
    157. SILVER SOLUTIONS SECURITY 1713 CC 
    158. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    159. SIT INVESTMENT HOLDINGS 
    160. SITUATIONAL SECURITY TRAINING ACADEMY 
    161. SKIMOZ (PTY) LTD 
    162. SKS BUSINESS SOLUTIONS CC 
    163. SLOW LINE SECURITY SERVICES (PTY) LTD 
    164. SNAP SOLUTIONS NETWX PTY LTD 
    165. SOUTH AFRICAN POLICE SERVICE ACADEMY - PAARL 
    166. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    167. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION LIMPOPO PROVINCE 
    168. SOUTH AFRICAN POLICE SERVICES MPUMALANGA 
    169. SOUTH AFRICAN WING SECURITY CC 
    170. SPECIAL ASSET PROTECTION SERVICES KRAAIFONTEIN 
    171. Staff Management Services 
    172. STALLION LEARNING CENTRE PTY LTD 
    173. STALLION SECURITY PTY LTD WESTERN CAPE BRANCH 
    174. STRONG TRAINING ACADEMY THOHOYANDOU 
    175. Tactical Reaction Services Cc 
    176. Tactical Security Services CC 
    177. TENSHO PTY LTD 
    178. THANGANELO SECURITY 
    179. THE BRAVE ONE SECURITY SERVICES 102 
    180. THE BTC GROUP 
    181. THE BUSINESS ZONE 607 CC 
    182. THEPA TRADING 634 
    183. THINETI SECURITY AND TRAINING 
    184. Thohoyandou Training Centre 
    185. THOMPSONS SECURITY GROUP (PTY) LTD 
    186. THOZAKHE SECURITY SERVICES PTY) LTD 
    187. TJL SECURITY SERVICES 
    188. Tourism and Business Institute of SA t/a Gaming & Hospitatity 
    189. TRIOTIC PROTECTION SERVICES CC TSHWANE 
    190. TSHIKALANGE SECURITY SERVICES AND TRAINING 
    191. TSU PROTECTION SERVICES 
    192. TSWELOPELO EDUCATIONAL SYSTEMS CC 
    193. TZANEEN TRAINING CENTRE LIMPOPO 
    194. UBUNTU 
    195. UKHUSELO TRAINING ACADEMY AND SECURITY CC 
    196. ULUNTU TRAINING ACA DEMY 
    197. UTHUSO TRAINING INSTITUTE PTY LTD 
    198. V SECURITY TRAINING ACADEMY CC 
    199. VEBO NONKE SECURITY 
    200. VELSEC SECURITY SOLUTIONS 
    201. VICTORY TICKETS 567 T/A KHUSELA GUARDING DIVISION TRAINING 
    202. VITAL SKILLS CC 
    203. WELLINGTON SECURITY 
    204. White Leopard Security 
    205. WISE GUY ACADEMY (PTY) LTD 
    206. Xhobani Security Services Cc 
    207. Zenzele Training School Cc 
    208. ZEVOLI 9 PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.