SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Participate in the clarification of issues regarding a consulting engagement 
SAQA US ID UNIT STANDARD TITLE
119175  Participate in the clarification of issues regarding a consulting engagement 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to participate in the task of clarifying all issues relevant to initiating, performing and closing out a consulting engagement successfully

The qualifying learner is capable of:
  • Assisting in assessing the need a client has for the intervention of a consultant
  • Recording the criteria that will determine the success of any proposed consulting engagement
  • Assisting in developing a measuring instrument with which to assess the output or end result of the proposed consulting engagement
  • Ascertaining and documenting clearly the roles of client, consultant and consumers (the end users of the changes introduced during the consulting engagement) 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this unit standard will have demonstrated competence in
  • Communications at NQF level 4
  • Mathematical Literacy at NQF level 4
  • Unit standard ID 115404 - Understand the business of consulting at NQF level 5 or equivalent 

  • UNIT STANDARD RANGE 
    Questions and probes could include but are not limited to: questionnaire, evaluation sheets, verbal questions 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assist in assessing the need a client has for the intervention of a consultant. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Questions are prepared, in collaboration with senior consultants, for interviews with client in the required format 

    ASSESSMENT CRITERION 2 
    A set of probes and questions are prepared in the required format for administration to the client 

    ASSESSMENT CRITERION 3 
    Prepared questions are asked according to organisational requirements 

    ASSESSMENT CRITERION 4 
    Information is gathered, and data is recorded within the required time frame for the maintenance of an up-to-date documentation system 

    SPECIFIC OUTCOME 2 
    Record the criteria that will determine the success of any proposed consulting engagement. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Criteria that will determine the success of a consulting engagement are identified and explained with examples 

    ASSESSMENT CRITERION 2 
    The process of determining the criteria for sustainable change is explained with examples 

    ASSESSMENT CRITERION 3 
    The client's overall need/desire for change and possible impediments to sustainable change are obtained an recorded in required format 

    SPECIFIC OUTCOME 3 
    Assist in developing a measuring instrument with which to assess the output or end result of the proposed consulting engagement. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Appropriate information needed to measure the success of the consulting intervention is gathered from reliable sources in accordance with organisational standards and procedures 

    ASSESSMENT CRITERION 2 
    The comparative merits and drawbacks of the existing measuring instruments is outlined and presented in a required format 

    ASSESSMENT CRITERION 3 
    A measuring instrument is developed (whether from scratch or by adapting an existing instrument) in collaboration with experienced consultants within required timeframe 

    SPECIFIC OUTCOME 4 
    Ascertain and document clearly the roles of client, consultant and consumers (the end users of the changes introduced during the consulting engagement). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Details of the respective roles of client, consultant and other stakeholders are recorded and documented 

    ASSESSMENT CRITERION 2 
    Documented details are filed in accordance with organisational procedures 

    ASSESSMENT CRITERION 3 
    Documentation is kept up-to-date in accordance with organisational polices and procedures 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA according to the policies and guidelines foe assessment and moderation of that ETQA, at its discretion, in terms of agreements reached about assessment and moderation between various ETQA (including professional bodies.) 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Methods of data-collection and analysis
  • The nature of the consulting business
  • The principles of good client relations
  • Organisational policies and procedures 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to approaches that need to meet both the client and the consulting firms guidelines 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities when preparing to assist in the assessing of the clients need for a consultant 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information when developing measurement instruments for a client 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when determining the roles of the client, consultant and consumers 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to record client information and process plans 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of the ability to do appropriate research can open the door to learners accessing opportunities for studies at post-graduate level, which in turn has huge implications for their future employability and marketability in the consulting industry. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Core  63689   Bachelor of Arts: Geographical Information Science  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2018-06-30   
    Elective  73129   National Diploma: Public Relations Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.