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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Diploma: Public Relations Practice 
SAQA QUAL ID QUALIFICATION TITLE
73129  National Diploma: Public Relations Practice 
ORIGINATOR
Task Team - Public Relations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
SERVICES - Services Sector Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Diploma  Field 03 - Business, Commerce and Management Studies  Public Relations 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  245  Level 5  NQF Level 05  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2028-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

Public Relations provides a service for the organisation by helping to give the public and the media a better and complete understanding of the company. The main goal of a Public Relations department is to enhance the reputation of the organisation both internally and externally. Public Relations gives an organisation or individual exposure to their audiences.

This Qualification is intended to develop the skills and knowledge required by a person who wishes to pursue a career as a manager, assistant manager or private consultant in a Public Relations department and practice as a Public Relations Officer. The function of such a person is to manage those tasks and activities that would lead to effective service delivery in a Public Relations office, section or department.

Learners achieving this Qualification will be able to conduct Public Relations related tasks such as:
  • Media relations.
  • Corporate journalism.
  • Designing, writing and editing communication material.
  • Corporate identity and image management.
  • Corporate advertising.
  • Promotional activities including events.
  • Communication research.
  • Issue management.
  • Marketing communication.
  • Community relations and corporate social investment/responsibility.
  • Public sector communication.

    Learners credited with this qualification will be able to:
  • Communicate within the Public Relations environment.
  • Manage individual and organisational activities.
  • Manage Public Relations tasks and projects.
  • Apply integrated communication.

    Rationale:

    This Qualification will meet the needs of the Public Relations sector by providing training standards against which Public Relations Officers can be trained. This Qualification meets the needs of society by providing learners who are competent in the tasks required of them as managers, assistant managers or private consultants of a Public Relations department or projects thus contributing to the overall improvement of the public perception of the organisation both internally and externally.

    This Qualification is the second of a series of Qualifications in Public Relations Practice. This Qualification and further work-place based experience will provide the learner possible access to further learning opportunities in Public Relations at NQF Level 6.

    The typical learner might:
  • Already be working in the Public Relations environment in a Public Relations department without having received any formal training.
  • Likely to be a person who has been identified and selected from other organisational departments as having the potential to manage a Public Relations department.
  • Possibly be wanting to go into or already be in private practice as a Public Relations consultant.
  • A young adult school leaver interested in a career in Public Relations.

    This Qualification will provide learning at a post school level and gives a solid grounding in both the knowledge and practical elements underpinning the main concepts in the field of Public Relations. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner has the following knowledge and skills:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 3.

    Recognition of Prior Learning:

    This Qualification makes the Recognition of Prior Learning possible, if the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this Marketing Qualification. Recognition of Prior Learning will be done by means of an Integrated Assessment as mentioned in the previous paragraph.

    This Recognition of Prior Learning may allow:
  • For accelerated access to further learning.
  • Gaining of credits towards a Unit Standard.
  • For full or partial recognition of the Qualification.

    All recognition of Prior Learning is subject to quality assurance by the relevant accredited Education, Training, Quality, and Assurance Body and is conducted by a registered workplace assessor. Because the standards are only core and fundamental, these standards may have been acquired in a range of economic sectors and these will be recognizes as appropriate.

    Access to the Qualification:

    There is an open access to this qualification for learners who have successfully completed:
  • The National Senior Certificate, or
  • The National Certificate: Vocational, NQF Level 4, or
  • The Further Education and Training Certificate: Public Relations Practice. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    The Qualification consists of a Fundamental, a Core and an Elective Component.

    To be awarded the Qualification learners are required to obtain a minimum of 245 credits as detailed below.

    Fundamental Component:

    The Fundamental Component consists of Unit Standards to the value of 24 credits all of which are compulsory.

    Core Component:

    The Core Component consists of Unit Standards to the value of 204 credits all of which are compulsory.

    Elective Component:

    The Elective Component consists of a number of specialisations each with its own set of Unit Standards. Learners are to choose a specialisation area and then complete Unit Standards totalling a minimum of 17 credits from the Unit Standards listed under that specialisation. The specialisation areas are:

    Consulting (60 Credits):
  • "Analyse and make decisions for the development and selection of a specific consulting model" at NQF Level 5, 8 Credits.
  • "Develop a consulting service ethic" at NQF Level 5, 5 Credits.
  • "Develop and maintain effective working relationship with clients" at NQF Level 5, 8 Credits.
  • "Know the client within a consulting contract" at NQF Level 5, 6 Credits.
  • "Participate in the clarification of issues in a specific consulting engagement" at NQF Level 5, 5 Credits.
  • "Provide administrative support to team within consulting context" at NQF Level 5, 5 Credits.
  • "Tender for projects" at NQF Level 5, 7 Credits.
  • "Research and provide after sales service of the consulting engagement" at NQF Level 5, 8 Credits.
  • "Understand the business of consulting" at NQF Level 5, 8 Credits.

    Media Co-ordination (19 Credits):
  • "Manage media relations" at NQF Level 5, 8 Credits.
  • "Demonstrate an understanding of the application of mass communication" at NQF Level 5, 5 Credits.
  • "Plan and organise a media conference" at NQF Level 5, 6 Credits.

    Generalist (34 Credits):
  • "Apply financial practices and ratio analysis" at NQF Level 5, 8 Credits.
  • "Develop plans to manage sponsorship for a recreation programme" at NQF Level 4, 4 Credits.
  • "Demonstrate an understanding of public affairs" at NQF Level 5, 7 Credits.
  • "Demonstrate an understanding of financial/investor relations" at NQF Level 5, 5 Credits.
  • "Prepare employee communication materials" at NQF Level 5, 5 Credits.
  • "Research the viability of new venture ideas/opportunities" at NQF Level 4, 5 Credits.

    Additional specialisations for other sectors in which Public Relations are applicable and may be added to this Qualification once they are finalised. 

  • EXIT LEVEL OUTCOMES 
    1. Communicate within the public relations environment.

    2. Manage individual and organisational activities.

    3. Manage public relations tasks and projects.

    4. Apply integrated communication.

    Critical Cross-Field Outcomes:

    This Qualification promotes, in particular, the following Critical Cross-Field Outcomes:

    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Communicating within the public relations environment.
  • Managing individual and organisational activities.
  • Managing public relations tasks and projects.
  • Applying integrated communication.

    Working effectively with others as a member of a team, group, organisation, and community during:
  • Communication within the public relations environment.
  • The management of individual and organisational activities.
  • The management of public relations tasks and projects.
  • The application of integrated communication.

    Organising and managing oneself and one's activities responsibly and effectively when:
  • Communicating within the public relations environment.
  • Managing individual and organisational activities.
  • Managing public relations tasks and projects.
  • Applying integrated communication.

    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion when:
  • Communicating within the public relations environment.
  • Managing individual and organisational activities.
  • Managing public relations tasks and projects.
  • Applying integrated communication.

    Collecting, analysing, organising and critically evaluating information to better understand and explain:
  • The public relations environment.
  • Public relations tasks and projects.
  • Integrated communication.

    Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Communicating within the public relations environment.
  • Managing individual and organisational activities.
  • Managing public relations tasks and projects.
  • Applying integrated communication.

    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Applying integrated communication. 

  • ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:

    1.1 Research is conducted in order to collect and analyse information for public relations material.
    1.2 Public relations material is produced taking into consideration intellectual property and copyright practices.
    1.3 Writing, proofreading, editing and publishing skills are applied in the production of public relations material.
    1.4 Public relations material is presented to stakeholders and/or the media.

    Associated Assessment Criteria for Exit Level Outcome 2:

    2.1 Project management practices are applied in individual and organisational activities.
    2.2 Public relations project activities and objectives are negotiated with stakeholders.
    2.3 Resource planning is conducted for public relations related activities.
    2.4 Labour relation legislation is applied during public relations activities.

    Associated Assessment Criteria for Exit Level Outcome 3:

    3.1 Internal and external public relations programmes are developed for implementation by the organisation.
    3.2 Corporate social programmes are identified and evaluated for uptake by the organisations.
    3.3 Target markets are analysed so as to ensure the best positioning of the organisation in terms of branding and image.
    3.4 The relationship with the media is managed so as to ensure the best positioning of the organisation in terms of media coverage and public perception.
    3.5 Organisational crises management plans are implemented so as to protect the interests of the organisation.

    Associated Assessment Criteria for Exit Level Outcome 4:

    4.1 An understanding is demonstrated of public relations as an entity of integrated marketing communications and its application within the organisation.
    4.2 An integrated marketing communication strategy is developed for the organisation taking into account other organisational stakeholders.
    4.3 Communication management systems and activities are managed in an integrated means.
    4.4 Relationships with internal and external stakeholders are established and maintained following communication practices and protocols.

    Integrated Assessment:

    Because assessment practices must be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever, an integrated assessment approach is incorporated into the Qualification. Learning, teaching and assessment are inextricably linked. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the unit standards should be integrated.

    A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess the learner in the workplace or on-the-job, simulations, case studies, role-plays and other similar techniques should be used to provide a context appropriate to the assessment.

    The term 'Integrated Assessment' implies that theoretical and practical components should be assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.

    Assessors and moderators should make use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.

    Assessment should ensure that all Specific Outcomes, Essential Embedded Knowledge and Critical Cross-Field Outcomes are assessed. The assessment of the Critical Cross-Field Outcomes should be integrated with the assessment of Specific Outcomes and Essential Embedded Knowledge. 

    INTERNATIONAL COMPARABILITY 
    Best Practice:

    Pinnacle, an internationally based provider in the field of Public Relations, was identified by the Task Team Public Relations as applying best practice training in the field of Public Relations.

    Further the following institutions in the following countries were identified by the Task Team Public Relations as providers that apply best practice in Public Relations training:
  • India: The Indian Institute for Mass Communications.
  • United Kingdom: The Charted Institute of Public Relations.
  • United States of America: The University of Washington Extension and Rown University.
  • Canada: McMaster University and Langara College.

    International:

    Pinnacle is an international Public Relations training company with training centres in London, Brussels and Dubai. The Specialist Public Relations Programme is one of the programmes presented and the following aspects are covered in this programme:
  • Public relations strategy.
  • Advanced media relations.
  • Crisis management.
  • Media events.
  • Creativity in public relations.
  • Presentation skills.
  • Preparing spokespeople.
  • Running an effective press office.
  • Internal communications.
  • Running international public relations campaigns.
  • Corporate social responsibility.

    Findings: All of the above mentioned aspects are contained in the National Diploma: Public Relations Practice, Level 5 except aspects to do with preparing spokespeople.

    India:

    The Indian Institute for Mass Communications situated in New Delhi presents a Post Graduate Diploma in Advertising and Public Relations. The diploma contains the following subjects:
  • Communication.
  • Marketing.
  • Advertising concepts and principles.
  • Creativity and campaign planning.
  • Public relations.
  • Corporate communication.
  • Oral and visual communication.
  • Production techniques and methods.
  • Media planning.
  • Research methods and application.

    Findings: All of the above mentioned aspects are inherent in the National Diploma: Public Relations Practice, NQF Level 5. Further the National Diploma: Public Relations Practice, NQF Level 5 makes provisional business management and project management competencies which are not contained in the above mentioned diploma.

    The United Kingdom:

    The Charted Institute of Public Relations is situated in London and provides training opportunities in Public Relations. The following courses are offered which appear to be at the same level as the National Diploma: Public Relations Practice, NQF Level 5.

    Advanced Certificate Course:
  • Communication theories.
  • Management skills.
  • Writing skills.
  • Media relations.
  • Public relations in practice.

    Diploma Course:
  • Public relations as a management function.
  • Strategic communications theories and techniques.
  • Reputation management.
  • Corporate responsibility and stakeholder theory.
  • Organisational culture change and issues.
  • Public relations planning and crisis management.

    Findings: Together the two courses contain all of the above mentioned aspects in the National Diploma: Public Relations Practice, NQF Level 5 except aspects to do with organisational cultural change. Further the National Diploma: Public Relations Practice, NQF Level 5 makes provisional for project management competencies which are not contained in the above mentioned programme.

    United States of America:

    The University of Washington Extension offers various extra curricular courses in Public Relations. The following courses are offered which appear to be at the same level as the National Diploma: Public Relations Practice, NQF Level 5.

    Intermediate Public Relations:
  • Develop key public relations objectives.
  • Develop a targeted annual public relations plan.
  • Prepare for media interviews and draft responses.
  • Develop and write briefing documents.
  • Master the media interview.
  • Understand key journalistic terminology.
  • Prepare and write the coverage analysis report.

    Advanced Public Relations:
  • Develop and write a crisis management plan.
  • Write initial statements for use in a crisis.
  • Develop talking points.
  • Locate trade shows and conferences.
  • Develop and create speaking abstracts.
  • Format, structure and write speeches.
  • Use social media to gain market intelligence and wield influence.

    Findings: All of the above mentioned aspects are inherent in the National Diploma: Public Relations Practice, NQF Level 5. Further the National Diploma: Public Relations Practice, NQF Level 5 makes provisional for project management competencies which are not contained in the above mentioned programme.

    Canada:

    McMaster University of Ontario offers a set of short courses in public relations. Together the short courses appear to be similar to the National Diploma: Public Relations Practice, NQF Level 5. The following make up the set of short courses:
  • Introduction to public relations practice.
  • Public relations writing.
  • Public relations planning and management.
  • Media relations.
  • Business management for public relations.
  • Management and evaluation in public relations.
  • Issue and crisis communication planning.
  • Employee communications.
  • Social media.

    Findings: All of the above mentioned aspects are inherent in the National Diploma: Public Relations Practice, NQF Level 5. Further the National Diploma: Public Relations Practice, NQF Level 5 makes provisional for project management competencies which are not contained in the above mentioned programme.

    Langara College in Vancouver offers a Certificate Programme in Public Relations. The programme contains the following subjects:
  • Fundamentals of public relations.
  • Writing for public relations.
  • Media relations.
  • Crisis/Issue management.
  • Special event management.
  • Writing skills improvement.
  • Basic editing skills.
  • Feature writing.
  • Non-profit public relations.
  • Entertainment public relations.
  • Public relations issues and trends.
  • Sponsorship public relations.
  • Advertising public relations.
  • Business in public relations.
  • Ethics, slander and libel.

    Findings: All of the above mentioned aspects are inherent in the National Diploma: Public Relations Practice, NQF Level 5. Further the National Diploma: Public Relations Practice, NQF Level 5 makes provisional for project management competencies which are not contained in the above mentioned programme.

    Conclusion:

    All the programmes and courses compared in this International Comparability compare favourably to the National Diploma: Public Relations Practice, NQF Level 5 in terms of learning content. It was however found that the National Diploma: Public Relations Practice, NQF Level 5 generally contained additional learning in the form of project management. 

  • ARTICULATION OPTIONS 
    This Qualification lends itself to both vertical and horizontal articulation possibilities.

    Horizontal articulation is possible with the following Qualifications:
  • ID 58820: National Certificate: Advertising, NQF Level 5, 124 Credits.
  • ID 60430: National Certificate: Marketing Practice, NQF Level 5, 120 Credits.
  • ID 59387: National Certificate: Intellectual Property Administration, NQF Level 5, 122 Credits.
  • ID 61593: National Diploma: Marketing Management, NQF Level 5, 243 Credits.
  • ID 58977: National Certificate: Publishing, NQF Level 5, 143 Credits.

    Vertical articulation is possible with the following qualifications:
  • Diploma: Public Relations, NQF Level 6.
  • ID 57671: National Diploma: Events Management, NQF Level 6, 380 Credits.
  • Bachelor of Arts: Marketing Communication, NQF Level 6.
  • Bachelor of Commerce: Marketing Management, NQF Level 6.
  • Bachelor of Arts: Public Relations Management, NQF Level 6. 

  • MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this Qualification must be registered as an assessor with the relevant Education, Training, Quality, and Assurance (ETQA) Body.
  • Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQA's (including professional bodies); and in terms of the moderation guideline detailed immediately below.
  • Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual Unit Standards, the integrated competence described in the Qualification.
  • Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

  • CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    For an applicant to register as an assessor, the applicant needs:
  • A minimum of 2 (two) years' practical, relevant occupational experience.
  • A relevant Qualification at NQF Level 6 or higher.
  • To be registered as an assessor with the relevant ETQA. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    N/A 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  252203  Demonstrate an understanding of the target market  Level 4  NQF Level 04 
    Core  335959  Develop and maintain a contact database  Level 4  NQF Level 04 
    Core  242840  Make oral presentations  Level 4  NQF Level 04 
    Core  242839  Research content for a presentation  Level 4  NQF Level 04 
    Core  252446  Acquire copyright permissions  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  252042  Apply the principles of ethics to improve organisational culture  Level 5  Level TBA: Pre-2009 was L5 
    Core  255678  Collect and analyse information for research purpose  Level 5  Level TBA: Pre-2009 was L5  15 
    Core  335956  Conduct desktop publishing  Level 5  Level TBA: Pre-2009 was L5 
    Core  335955  Demonstrate an understanding of integrated marketing communication  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  114278  Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995)  Level 5  Level TBA: Pre-2009 was L5  12 
    Core  335958  Develop an integrated marketing communication campaign  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  115828  Develop, implement and monitor promotional strategies  Level 5  Level TBA: Pre-2009 was L5 
    Core  242727  Display versatile use of the voice for performance  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  252449  Identify intellectual property and materials  Level 5  Level TBA: Pre-2009 was L5  15 
    Core  335963  Implement a corporate social programme  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  335961  Implement a crisis communication management plan  Level 5  Level TBA: Pre-2009 was L5 
    Core  114226  Interpret and manage conflicts within the workplace  Level 5  Level TBA: Pre-2009 was L5 
    Core  110360  Interview for a variety of journalistic purposes  Level 5  Level TBA: Pre-2009 was L5 
    Core  243818  Negotiate agreements in simple to moderately complex situations  Level 5  Level TBA: Pre-2009 was L5 
    Core  335996  Plan a public relations programme  Level 5  Level TBA: Pre-2009 was L5  12 
    Core  335960  Prepare a research brief  Level 5  Level TBA: Pre-2009 was L5 
    Core  252038  Prepare and manage a budget  Level 5  Level TBA: Pre-2009 was L5 
    Core  252443  Propose tactics for protecting intellectual property  Level 5  Level TBA: Pre-2009 was L5  15 
    Core  251963  Utilise communication and information management systems  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  115081  Write technical text within a specific field  Level 6  Level TBA: Pre-2009 was L6  10 
    Fundamental  252044  Apply the principles of knowledge management  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  117539  Assess the quality of written text  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  252022  Develop, implement and evaluate a project plan  Level 5  Level TBA: Pre-2009 was L5 
    Fundamental  115790  Write and present for a wide range of purposes, audiences and contexts  Level 5  Level TBA: Pre-2009 was L5 
    Elective  243611  Develop plans to manage sponsorship for a recreation programme  Level 4  NQF Level 04 
    Elective  114596  Research the viability of new venture ideas/opportunities  Level 4  NQF Level 04 
    Elective  119171  Analyse and make decisions for the development and selection of a specific consulting model  Level 5  Level TBA: Pre-2009 was L5 
    Elective  252023  Apply financial practices and ratio analysis  Level 5  Level TBA: Pre-2009 was L5 
    Elective  336019  Demonstrate an understanding of financial/investor relations  Level 5  Level TBA: Pre-2009 was L5 
    Elective  336018  Demonstrate an understanding of public affairs  Level 5  Level TBA: Pre-2009 was L5 
    Elective  336020  Demonstrate an understanding of the application of mass communication  Level 5  Level TBA: Pre-2009 was L5 
    Elective  115394  Develop a consulting service ethic  Level 5  Level TBA: Pre-2009 was L5 
    Elective  119173  Develop and maintain effective working relationship with clients  Level 5  Level TBA: Pre-2009 was L5 
    Elective  115403  Know the client within a consulting contract  Level 5  Level TBA: Pre-2009 was L5 
    Elective  336017  Manage media relations  Level 5  Level TBA: Pre-2009 was L5 
    Elective  119175  Participate in the clarification of issues regarding a consulting engagement  Level 5  Level TBA: Pre-2009 was L5 
    Elective  336021  Plan and organise a media conference  Level 5  Level TBA: Pre-2009 was L5 
    Elective  335954  Prepare employee communication materials  Level 5  Level TBA: Pre-2009 was L5 
    Elective  115406  Provide administrative support within a consulting context  Level 5  Level TBA: Pre-2009 was L5 
    Elective  119084  Research and provide after sales service of the consulting engagement  Level 5  Level TBA: Pre-2009 was L5 
    Elective  117515  Tender for projects  Level 5  Level TBA: Pre-2009 was L5 
    Elective  115404  Understand the business of consulting  Level 5  Level TBA: Pre-2009 was L5 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. DIALOGUE COMMUNICATION TRAINING CC 
    2. EC TRAINING CONSULTANTS 
    3. THE VOICE CLINIC PTY LTD 
    4. TRAINING BUSINESS 2 BUSINESS CC 
    5. TWASA CC 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.