SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Implement a programme of diversity management in the workplace 
SAQA US ID UNIT STANDARD TITLE
116924  Implement a programme of diversity management in the workplace 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  14 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to demonstrate an understanding of the various types of discrimination and the various designated groups potentially forming part of any workplace. The learner will have the ability to develop tools to counteract ideologies of superiority, and the ability to sensitise a workforce in this area in order to work toward bringing about transformation in the South Africa.

In particular, on completion of this unit standard, the learner is able to:
  • Discuss the ideology of superiority.
  • Detail various factors manifested as discrimination.
  • The roles of institutional and personal power in diversity issues.
  • Complete research and facilitation on diversity and the management thereof.
  • Develop tools to counter discrimination.
  • Prepare a framework to manage diversity in the workplace.
  • Promote a culture of equality.
  • Relate the learning gained in achieving this unit standard to Organisational Transformation and Change Management (OT&CM). 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in:
  • Communication at NQF Level 4 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop an understanding of how race, sex and other factors are involved in power-hierarchies arising from ideologies of superiority. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The difference between discrimination based on ideologies of superiority and those that are not, is analysed and the results delivered in a presentation. 

    ASSESSMENT CRITERION 2 
    Feedback is given on how personal and institutional power, based on historically-based ideologies, affects group and management processes. 

    ASSESSMENT CRITERION 3 
    A presentation is made showing the extent and methods of entrenchment of ideologies of superiority in South African history. 

    ASSESSMENT CRITERION 4 
    An explanation is given of how ideologies of superiority have affected the learner's own personal development and how the learner has undertaken a process to heal any damage experienced. 

    ASSESSMENT CRITERION 5 
    An assessment is presented of the way in which ideologies become institutionalised. 

    SPECIFIC OUTCOME 2 
    Demonstrate where and how group identity, stereotyping, discrimination, exclusion and
    cultural difference affect interpersonal relationships in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The factors related to ideologies and how they affect a selected workplace is audited and identified in a written report. 

    ASSESSMENT CRITERION 2 
    Trends and gaps in positive and supportive workplace relationships are identified and discussed using examples from an organisation. 

    SPECIFIC OUTCOME 3 
    Develop the tools to combat practices that keep ideologies of superiority alive. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An audit is made of the ways in which a selected organisation presents itself in terms of historical record, e.g. artifacts, festivals, taboos and informal culture. 

    ASSESSMENT CRITERION 2 
    An analysis is provided of the extent to which the ways in which a selected organisation presents itself in terms of historical record supports or contradicts ideologies of superiority. 

    ASSESSMENT CRITERION 3 
    A plan is presented to engage institutional leadership with a view to replacing any culture embracing ideological superiority with one that does not. 

    ASSESSMENT CRITERION 4 
    The factors included in any plan to replace cultures embracing ideological superiority with ones that do not are identified in a presentation. 

    ASSESSMENT CRITERION 5 
    A personal plan is designed by the learner to contradict any occurrence of ideologies of superiority in his/her life. 

    SPECIFIC OUTCOME 4 
    Develop a framework for effective diversity management. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The way in which a selected organisation would link different aspects of change management to an evaluation of diversity is presented in a matrix. 

    ASSESSMENT CRITERION 2 
    A participatory workshop model is designed to enable managers to acquire the skills of diversity management. 

    ASSESSMENT CRITERION 3 
    An effective grievance procedure is designed which could gain the support of all employees, including management. 

    ASSESSMENT CRITERION 4 
    The skills related to conflict resolution which could be used in situations based on diversity issues are presented to interested parties. 

    ASSESSMENT CRITERION 5 
    An analysis is made of how the power affect management practices including line management, mentoring, supervision, small group work and career pathing. 

    SPECIFIC OUTCOME 5 
    Develop a programme to promote a culture of equality. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A programme is presented which engages employees in understanding and valuing each others' life-stories, especially in relation to their cultures. 

    ASSESSMENT CRITERION 2 
    A workshop is designed to enable employees to appreciate and value the successes of a particular organisation with regard to inclusive practice and to make further progress in this regard. 

    SPECIFIC OUTCOME 6 
    Define and implement a diversity management strategy/policy in accordance with the business plan of a selected organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The business plan of a particular organisation is analysed to determine how, if at all, this has been communicated throughout the workplace. 

    ASSESSMENT CRITERION 2 
    The performance management process of a chosen organization is analysed to determine the way in which the company uses this to advance appreciation of diversity and effectiveness of diversity management. 

    ASSESSMENT CRITERION 3 
    The way in which exit interviews could be conducted with a view to establishing how, if at all, staff turnover is linked to diversity issues is explain ed focusing on how this information could be fed into management structures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor
  • Assessors must be registered as an Assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • An overview of the South African Constitution.
  • An overview of South Africa's Bill of Human Rights.
  • Types of designated groups and forms of discrimination.
  • Tools to promote a culture of equality.
  • The concepts of businesses as going concerns and the profit motive.
  • The fundamentals of OT&CM.
  • A basic knowledge of South African history and the legal system in place prior to the introduction of the HRD, and other, related legislation. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution in creative ways in order to implement a diversity management strategy in accordance with a company's business plan. 

    UNIT STANDARD CCFO WORKING 
    Team and group work are utilised to demonstrate how discrimination can affect interpersonal relationships in a workplace. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing self to enable the development of tools to combat ideologies of superiority, as found in South African history, in an organisation. 

    UNIT STANDARD CCFO COLLECTING 
    Critically collecting, evaluating and analysing information in order to understand power-hierarchies. 

    UNIT STANDARD CCFO DEMONSTRATING 
    An understanding of related systems within an organisation so that a framework and programme can be developed to promote equality and manage diversity in a company. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. Africa Institute For Public Administration 
    3. AfroXpert Performance Developement cc 
    4. All Access Holdings 
    5. Amabamba Recruitment 
    6. Amadube Investments CC 
    7. Asiphokuhle Training and Research Institute 
    8. Bantubanye Skills 
    9. BF QUALITY SOLUTIONS (PTY) LTD 
    10. Boikgantsho Consulting & Events 
    11. Break The Chains Development Services 
    12. BW Khuzwayo Consulting CC 
    13. Classic Human Capital Solutions 
    14. Continuing Education Programme 
    15. CTC College(PTY) LTD. 
    16. Dean Institute Of Learning (Pty) Ltd 
    17. Development Bank of Southern Africa (DBSA) 
    18. Didintle Training Services 
    19. Ditirelo Skills Development Services 
    20. Edutraining Business College 
    21. Elective Training Institute Enterprise CC 
    22. Eskilz College (Pty) Ltd 
    23. Ethekwini Corporate and Human Resources Skills Development Unit 
    24. Express Model 405 
    25. Fire Protection Association of Southern Africa 
    26. Frugatrax Consultants 
    27. Glere Skills and Consultants 
    28. Goitsikitso Enterprise Trading 
    29. Growth Management Consulting 
    30. Gudlhuza Development Solutions cc 
    31. IQ Skills Academy (PTY) LTD. 
    32. Jobafrik Consulting 
    33. K Shabangu FET College 
    34. KAGISHO BUSINESS CONCEPTS (Pty) LTD 
    35. KALIDEEN MANAGEMENT SERVICES 
    36. Kamanga Skills Projects 
    37. Karabo Ya Karabo 
    38. Kernel Management and Consulting (PTY) LTD. 
    39. Kgolo Institute 
    40. KHOSITHI TRAINING 
    41. Kia Chuma 
    42. KOKANO PROJECTS PTY LTD 
    43. Lagnita Skills Solutions 
    44. Lewerb Holdings (PTY) Ltd 
    45. M.I.C. Training and Development 
    46. Makhophila Business Enterprise 
    47. Management College of Southern Africa (MANCOSA) 
    48. Mangalani Business Enterprises 
    49. Maqhawe College 
    50. Masemase Consultancy CC. 
    51. Mass Computer Training And Printers 
    52. Mgwezane Training and Events Management CC. 
    53. Miczo's Enterprise 
    54. Mission Point Consulting 
    55. Mmalethabo Consulting 
    56. Mod-Mosh Projects and Consulting (PTY) LTD 
    57. Mortarboard Training Solutions 
    58. MTHENGENYA & ASSOCIATES 
    59. Ndrendre Building & General Services 
    60. Nemalale Eagles Consultancy CC 
    61. Networx for Career Development 
    62. Nhlahle Development Agency 
    63. NJ & L Trading Enterprise CC. 
    64. NS Global Academy 
    65. Nyankwavi Investment CC. 
    66. Outeniqua Leadership Institute 
    67. Paseka Business Enterprise 
    68. Pioneer Business Consulting 
    69. Power Rush Trading 170 CC. 
    70. Powernexus 
    71. PTDEV (Pty) Ltd 
    72. Pudi's Educational Services And Youth Development 
    73. Quick Leap Investment 
    74. Sasalethu Consulting and Associates 
    75. Siyakhula Trust ETD Institute Pty Ltd 
    76. SIZA NESU TRAINING AND DEVELOPMENT 
    77. Solstice Networks CC. 
    78. Summat Training Institute 
    79. Talent Emporium Academy (PTY) Ltd 
    80. Tankimo Trading (Pty) Ltd 
    81. The Crimson CO CC. 
    82. Tlaletso Consultants 
    83. Tloumogale Business Development & Consulting 
    84. Tradesman Consulting and Training Solutions 
    85. Tsebo Kitso Trainings 
    86. Tshelopele Development Institution 
    87. Tshwane Training Institute (PTY) LTD. 
    88. TTTC 
    89. Umfolozi FET College 
    90. Umqondo Consultancy 
    91. University of Venda 
    92. Vicmat Consultants 
    93. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.