SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Induct a new employee 
SAQA US ID UNIT STANDARD TITLE
10980  Induct a new employee 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who are involved in or heading up the organisational development function and/or managing human resource initiatives within an organisation. Persons credited with this unit standard are able to plan, prepare, manage and evaluate the process to induct new entrants in an organisation. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that people starting to learn towards this standard are able to:
  • apply basic knowledge of organisational processes
  • apply basic planning principles
  • communicate organisational knowledge
  • perform a specific job in an organisation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Compile induction plan for new entrant/s. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Starting dates are confirmed and communicated to relevant parties prior to the arrival of new entrant/s 
    ASSESSMENT CRITERION RANGE 
    Relevant parties include but are not limited to managers, supervisors and team members
     

    ASSESSMENT CRITERION 2 
    2. Planning is done for work space, workstation, equipment and mentor if required by the job/s to which the new entrant/s is/are assigned 

    ASSESSMENT CRITERION 3 
    3. General organisational orientation, induction and job specific training are scheduled 

    ASSESSMENT CRITERION 4 
    4. Orientation information pack is prepared 
    ASSESSMENT CRITERION RANGE 
    Orientation information pack includes but is not limited to a letter of welcome and organisational vision, mission, values, structures, conditions of employment and rules/regulations/policies
     

    SPECIFIC OUTCOME 2 
    Prepare environment to accommodate new entrant. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Employees are briefed on name of new entrant, job title, date of commencement, duties and responsibilities. 
    ASSESSMENT CRITERION RANGE 
    Employees include colleagues and team members
     

    ASSESSMENT CRITERION 2 
    2. Workstation is allocated in the work space and equipped before date of commencement 

    ASSESSMENT CRITERION 3 
    3. Arrangements are in place for the direction of the new entrant to the specified person as in the letter of appointment 

    SPECIFIC OUTCOME 3 
    Manage general organisational orientation process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contents of general orientation programme cover all essential areas 
    ASSESSMENT CRITERION RANGE 
    The essential areas include but are not limited to the vision, mission, values, organisation structure and history, rules and regulations, and facilities
     

    ASSESSMENT CRITERION 2 
    2. People, presenters and venues for the general programme are notified and venues arranged prior to date of commencement of programme 

    SPECIFIC OUTCOME 4 
    Implement and monitor job specific induction. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. New entrant is introduced to team members and colleagues. 

    ASSESSMENT CRITERION 2 
    2. Appropriate communication techniques are used to contribute to optimal team functioning. 
    ASSESSMENT CRITERION RANGE 
    Appropriate techniques include, but are not limited to, effective listening, non-verbal communication, use of feedback and reflection
     

    ASSESSMENT CRITERION 3 
    3. Duties, responsibilities and performance standards are discussed, explained, allocated, mutually agreed upon and documented. 

    ASSESSMENT CRITERION 4 
    4. Training and development needs are identified and job specific training scheduled according to new entrants requirements. 

    ASSESSMENT CRITERION 5 
    5. Suitable mentor/coach is identified and assigned. 
    ASSESSMENT CRITERION RANGE 
    A suitable mentor/coach is someone trained in mentorship/coaching and who is competent to fulfil the role that is assigned to the new entrant
     

    ASSESSMENT CRITERION 6 
    6. Role performance is monitored and developed for optimal team functioning. 

    SPECIFIC OUTCOME 5 
    Evaluate effectiveness of induction process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Items specified on an induction checklist are complete within the specified time frame (six weeks) or as indicated by company policies/procedures 
    ASSESSMENT CRITERION RANGE 
    An induction checklist includes but is not limited to workstation and equipment allocation, introduction to team members and colleagues, completed general orientation and job specific induction performance standards agreed upon and documented.
     

    ASSESSMENT CRITERION 2 
    2. Information regarding the effectiveness of the orientation or induction programme is collated. 
    ASSESSMENT CRITERION RANGE 
    Information is collated from new entrants through individual feedback interviews, group discussions or surveys.
     

    ASSESSMENT CRITERION 3 
    3. Data from the feedback is analysed to identify areas to improve the existing induction process and the programme is modified accordingly. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
    2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.
    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
    4. Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on:
  • Employment policies and conditions in an organisation
  • Organisation of work processes
  • Preparation of an orientation information pack
  • Preparation of work environment for new entrant. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by using critical and creative thinking by, e.g.,
  • Identifying ways to improve the induction programme. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others by e.g.,
  • managing the general organisational orientation process.
  • obtaining agreement about duties, responsibilities and performance standards. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities by, e.g.
  • compiling an induction plan according to the assessment. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information by, e.g.,
  • evaluating the effectiveness of induction process. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by, e.g.,
  • explaining and documenting duties, responsibilities and performance standards. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  20175   National Certificate: Hygiene and Cleaning Supervision  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Core  67463   Further Education and Training Certificate: Human Resources Management and Practices Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  20893   National Certificate: Human Resources Management and Practices Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2005-02-13  Was SABPP until Last Date for Achievement 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Elective  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  93996   Further Education and Training Certificate: Contact Centre Operations  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66489   Further Education and Training Certificate: Foundry Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2013-11-07  MERSETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58063   Further Education and Training Certificate: Labour Recruitment Services  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  93995   Further Education and Training Certificate: Payroll Administration Services  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  21728   National Certificate: Labour Recruitment Consultancy  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2004-06-12  SERVICES 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  67229   National Diploma: Payroll Administration Services  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Boston City Campus and Business College (PTY) Ltd 
    3. Business Management Training College (Pty) Ltd 
    4. DAM SCHOOL OF POLICING 
    5. Edutel Wholesale & Retail Academy 
    6. HJN TRAINING CC Pretoria 
    7. IQ Academy (previously known as Fernwood Business College) 
    8. JEPPE COLEGE OF COMMERCE & COMPUTER STUDIES 
    9. MBOWA COLLEGE 
    10. MEGRO LEARNING LOWVELD 
    11. MSC Education Holdings Pty Ltd 
    12. Nela Kahle 80 cc 
    13. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    14. P&L Hardware(Pty)Ltd 
    15. PROEXPERT TRAINING 
    16. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    17. RAND TRAINING COLLEGE (PTY) LTD 
    18. SAKHISISIZWE PROJECTS 
    19. SHEPPERD ACADEMY 
    20. SIYANQOBA SEMINARS PTY LTD 
    21. T & T Appointments 
    22. Truworths Ltd 
    23. Tusanang Training Academy 
    24. UKHUSELO TRAINING ACADEMY AND SECURITY CC 
    25. WMD CIVILS 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.