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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered"     		 2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2028-06-30  UMALUSI 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered"     		 2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1st Black Rand Group (Pty) Ltd 
    2. 4U DEVELOPMENT & TRAINING 
    3. A Z Community Services 
    4. A4 Consultancy Cc 
    5. Aba Sebenzi 
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    7. Academy of Training & Development (Pty) Ltd 
    8. Access Employment Skills & Development Agency 
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    11. Amabamba Recruitment 
    12. Amangile Academy (Pty) Ltd 
    13. Amos / Kgaphamadi Community Organisation 
    14. Amusa Consulting 
    15. Aranda Learnership College (Pty) Ltd 
    16. Arden School of Management 
    17. Assured Vocational Skills Institute (Pty) Ltd 
    18. Avax Sa 481 Cc. T/A Mandisa Development Services 
    19. Aveng Grinaker -LTA Civil Engineering 
    20. Bantubanye Skills 
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    69. False Bay Technical Vocational Education Training College 
    70. Finito Training And Consultancy 
    71. Forestcom 
    72. Furniture World Training Centre 
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    74. Giant Alive Group 
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    76. Globalmark 
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    78. GNBR Solutions (Pty) Ltd 
    79. Goldfields FET College 
    80. Heavenly Button Trading Cc 
    81. Helpers For Life NPC 
    82. Heypex Holdings (Pty) Ltd 
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    96. Inyapa Vhusiku Consulting Pty Ltd 
    97. Isiphephelo Consultants 
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    99. Iziko Capacity Building Cc. 
    100. IZWE TRAINING AND DEVELOPMENT 
    101. Josmap Training Institute 
    102. Jrt3 Jobcreation Rehabilitation Through Training And Technology (Pty) Ltd 
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    106. Kgang-Kgolo Consulting 
    107. KHOSITHI TRAINING 
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    115. Lapa La Afrika Farming And Projects 
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    122. Loko Trading Pty Ltd 
    123. Madzahisi College 
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    125. Maile Consulting 
    126. Majuba TVET College 
    127. Malitinne (Pty) Ltd 
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    131. MANZIMANDE TRADING AND PROJECTS 
    132. Mapotomane Trading and Projects 
    133. Marcado Human Resources Strategies 
    134. Mars Business Consulting 
    135. Masana Social Consultants cc 
    136. Mashmp Holdings 
    137. Mashphe Logistics Services 
    138. Master Patterns by Rona 
    139. Matiisetso Training And Consulting 
    140. Mavco Engineering 
    141. Mavco Engineering Pty Ltd 
    142. MBD CONSULTING 
    143. Mcebo Technologies 
    144. Mdaka Omnyama Trading And Projects 
    145. Mementos Consulting Pty Ltd 
    146. MGS Gcaba Contracting & Trading cc 
    147. Microzone Training CC 
    148. Milzet Holdings (Pty) Ltd 
    149. Mimosa Business Consultants 
    150. Mind Magic Consulting 
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    152. Mission Point Consulting 
    153. Mml Consulting Cc. 
    154. Mod-Mosh Projects And Consulting (Pty) Ltd 
    155. Mohlaje Solutions (Pty) Ltd 
    156. Mortarboard Training Solutions 
    157. Motheo Academy PTY LTD 
    158. Mphela Education Training And Development 
    159. Mthoms Trading 
    160. Muhangwene Development Enterprise 
    161. Mukwevho Training and Development 
    162. Nalengmokoni Investors (Pty) Ltd 
    163. Namuntlha Training and Development (Pty)Ltd 
    164. NANDIPHA FASHION DESIGNS 
    165. NDIMASE TRADING 
    166. Ndotha General Trading 
    167. Nedtex73 
    168. Neopeo Trading & Projects 
    169. Netgrow Training Solutions 
    170. Nettcon Sa 
    171. Networx for Career Development 
    172. New Hope Revival Organisation NPC 
    173. Nghano Training And Development Centre 
    174. NHBRC 
    175. Nj & L Trading Enterprise Cc. 
    176. Nkinane Trading Enterprise 
    177. Nkqubela Community Developers 
    178. No Limits Trading Enterprise 
    179. Nobo Training And Development Services (Pty) Ltd 
    180. NokushoM Consultancy & Trading (Pty) Ltd 
    181. NOLOSHA 
    182. Nomagwanishe Investments 
    183. NOMAKU TRADERS CC 
    184. Nomsithi Trading 
    185. Northlink College 
    186. Nqowethu Trading 
    187. Ns Global Academy 
    188. Nyankwavi Investment Cc. 
    189. Organet Contracting and Development 
    190. Othandweni Training Centre 
    191. P And F Business Enterprise 
    192. P.MAB MANAGERS AND PROJECTS (PTY) LTD 
    193. Pandelani Investment Holdings (Pty) Ltd. 
    194. Perennial Services (Pty) Ltd 
    195. Perez Development and Training 
    196. PhD Projects SA (Pty) Ltd 
    197. PHETHA PROFFESSIONAL SERVICES CC 
    198. Pinus Tech Technologies Trading and Projects 
    199. PIONEER BUSINESS CONSULTING (PTY) LTD 
    200. PM SPECIALIZED TRAINING SERVICES 
    201. Pma Holdings (Pty ) Ltd. 
    202. Polokwane School of Fashion and Design 
    203. Power Rush Trading 170 Cc. 
    204. Powerpro Technologies and Training Facility (PTY) LTD 
    205. Practice Makes Perfect Training Centre Primary Co-Operative Limited 
    206. Princetop Corporative Training (Pty) Ltd 
    207. Progressive School Of Business And Engineering (Pty) 
    208. Protech Training (Pty) Ltd 
    209. Ptdev (Pty) Ltd 
    210. Qabuka-Vuka Development Trading 
    211. Qualfurn Training & Projects (Pty) Ltd 
    212. Raubex Construction Pty (Ltd) 
    213. Reflections Development Institute 
    214. Regen Technical Institute Pty Ltd 
    215. Rlstp Training & Development (Pty) Ltd. 
    216. Sakhisizwe Development Training 
    217. Salabedla Contracting and Trading (Pty) Ltd 
    218. Senelo Trading Cc 
    219. Seoposengwe Training Consultancy CC 
    220. Sheq and Environmental Projects 
    221. Shumisanani Dressmaking School 
    222. Simba Skills Consultants 
    223. Simmek Holdings 
    224. Sinovuyolethu Trading (Pty) Ltd 
    225. Skill Tech Solutions Pty Ltd 
    226. Skills To Furnish International NPO 
    227. Smartmatta (Pty) Ltd 
    228. Somvi General Services 
    229. Sonani Training and Communications 
    230. South African Abet Development Agency Saada 
    231. South African Corporate Training Association 
    232. South African Fashion Designer Agency CC 
    233. South African Value Education (Pty) Ltd 
    234. South West Gauteng TVET College 
    235. Southern African Institute of Learning SAIL 
    236. Sparrow Schools Educational Trust 
    237. Spectrium 
    238. SPLS Consultants (Pty) Ltd 
    239. Sthe N Sparks 
    240. Sulu Trading Pty Ltd 
    241. Swaranang Management Consulting Cc 
    242. Tasc Business Consulting And Training 
    243. Technogirl Trust 
    244. Tembe Service Providers 
    245. THANDEKA VOCATIONAL EDUCATION TRUST (PTY) LTD 
    246. The Crimson Co Cc. 
    247. The Finishing College (Pty) Ltd 
    248. The Green Affairs Consulting 
    249. The Petit Pois Chef'S Academy 
    250. Thembeni Skills Development Trading And Projects 
    251. Thubelihle Graduate Institute 
    252. Thuto Mfundo Adult Education Centre 
    253. Timothy Fasheun Group Enviromentors (Pty) Ltd 
    254. Tirhani SkillsTraining Pty Ltd 
    255. Tommy Phiri Labour Relations and Training Services 
    256. Tovani Traiding 299 
    257. Township Fire And Rescure (Pty) Ltd 
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    263. Transafric Consulting Pty Ltd 
    264. True Reflections Training and Development (Pty) Ltd 
    265. Tsebong Training Centre 
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    267. TSK Projects(PTY)LTD 
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    269. Tuns Trading And Projects (Pty) Ltd 
    270. Twin Peak Technologies 
    271. U AND G TRAINING (PTY) LTD 
    272. Ukhamba Quality Skills 
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    293. Yotha Personnel 
    294. ZA GEAR 
    295. Zama Training & Development cc 
    296. Zero1Zero5 Group (Pty) Ltd 
    297. Zwide Ka- Langa Dynamics 


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