SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2028-06-30  UMALUSI 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered" 
    2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1 Classie Africa 
    2. 1ST BLACK RAND GROUP PTY LTD 
    3. 4U DEVELOPMENT & TRAINING 
    4. A Z COMMUNITY SERVICES 
    5. A4 Consultancy CC 
    6. ABVAHO PHANDA GROUP PTY LTD 
    7. ACADEMY OF TRAINING & DEVELOPMENT PTY LTD 
    8. ADT SECURITY SERVICES PTY LTD 
    9. African Apex Apparel (Pty) Ltd 
    10. AIM TRAINING ACADEMY 
    11. ALABASTER TRAINING CENTRE PTY LTD 
    12. Amabamba Recruitment 
    13. AMOS / KGAPHAMADI COMMUNITY ORGANISATION 
    14. ARANDA LEARNERSHIP COLLEGE PTY LTD 
    15. Arden School of Management (Pty) Ltd 
    16. ASSURED VOCATIONAL SKILLS INSTITUTE PTY LTD 
    17. AVAX SA 481 CC. T/A Mandisa Development Services 
    18. BH Training and Consulting (Pty) Ltd 
    19. BOKAPHITHI SKILLS AND DEVELOPMENT PTY LTD 
    20. BOLAND COLLEGE 
    21. BT GROUP OF COMPANIES PTY LTD 
    22. Buena Vista Learning Academy 
    23. CANDYS UNLIMITED COLLECTION Pty Ltd 
    24. CAPE TOWN WORKBASED LEARNING ACADEMY 
    25. CHANROSE TRAINING AND DEVELOPMENT PROJECTS 
    26. College of Cape Town - Athlone Campus 
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    40. Fidelity Security Services 
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    55. Impela Trading cc 
    56. Intellect Management and Training 
    57. Inter-Coastal Business & Property Services cc 
    58. INTERMASIKO CC 
    59. INTUTHUKO YESIZWE COMMUNITY ORGANISATION NPO 
    60. INYAPA VHUSIKU CONSULTING PTY LTD 
    61. Inyathi Visions 
    62. IQ Skills Academy (PTY) LTD. 
    63. ITHEMBA LOMPHAKATHI COMMUNITY ORGANISATION 
    64. IZWE TRAINING AND DEVELOPMENT 
    65. Josmap Training Institute 
    66. Kelmik Training Centre (Pty) Ltd 
    67. Knoop Academy NPC 
    68. LERIBE TRAINING SOLUTIONS 
    69. LOKO TRADING PTY LTD 
    70. Longata Consultant 
    71. Madzahisi College 
    72. Mahumani Empowerment Servives Centre 
    73. MAJUBA TVET COLLEGE 
    74. MALITINNE PTY LTD 
    75. Mamuhle Academy 
    76. Mapotomane Trading and Projects 
    77. Masana Social Consultants cc 
    78. MASTER PATTERNS BY RONA 
    79. Mavco Engineering 
    80. Meals on Wheels Community Services - South Africa 
    81. Mementos Training Pty Ltd 
    82. MGS GCABA CONTRACTING & TRADING CC 
    83. Microzone Training CC 
    84. Mnambithi TVET College 
    85. Modiehi Consulting & Projects (Pty) Ltd 
    86. Motheo Academy PTY LTD 
    87. Mthoms Trading 
    88. MUKWEVHO TRAINING AND DEVELOPMENT 
    89. Namuntlha Training and Development (Pty)Ltd 
    90. NDIMASE TRADING 
    91. NDIPHA FASHION DESIGNS 
    92. Ndwamato Training Solutions (Pty) Ltd 
    93. Neopeo Trading & Projects 
    94. Networx for Career Development 
    95. Ngcebo Consulting (Pty) Ltd 
    96. Nkinane Trading Enterprise 
    97. Nkqubela Community Developers 
    98. No Limits Trading Enterprise 
    99. NOKUSHOM CONSULTANCY & TRADING PTY LTD 
    100. Nolwazi Dev Centre (Pty) Ltd 
    101. NOMAGWANISHE INVESTMENTS 
    102. Nomagwanishe Investments cc 
    103. NOMAKU TRADERS CC 
    104. Northlink College 
    105. NU LAW FIREARMS COMPLIANCE 
    106. Nurture-Nature Resources (Pty) Ltd 
    107. Operational Process Improvements (Pty) Ltd 
    108. Optimi Workplace 
    109. Optimum Capacity (Pty) Ltd 
    110. ORGANET CONTRACTING AND DEVELOPMENT 
    111. PERENNIAL SERVICES PTY LTD 
    112. PEREZ DEVELOPMENT AND TRAINING 
    113. PHD PROJECTS SA PTY LTD 
    114. PINUS TECH TECHNOLOGIES TRADING AND PROJECTS 
    115. PMA Holdings (PTY ) LTD. 
    116. POLOKWANE SCHOOL OF FASHION AND DESIGN 
    117. Powerpro Technologies and Training Facility (PTY) LTD 
    118. PRACTICE MAKES PERFECT TRAINING CENTRE PRIMARY CO-OPERATIVE LIMITED 
    119. Premier Agric (Pty) Ltd 
    120. Qualfurn Training & Projects (Pty) Ltd 
    121. Raubex Construction Pty (Ltd) 
    122. Redefined Skills Training & Development (Pty) Ltd 
    123. Reflections Development Institute 
    124. RLSTP Training & Development (PTY) LTD. 
    125. Sakhisizwe Development Training 
    126. Salabedla Contracting and Trading (Pty) Ltd 
    127. SALABEDLA CONTRACTING AND TRADING PTY LTD 
    128. Sea Harvest Corporation (Pty) Ltd 
    129. Sekhukhune District Municipality EMS Training Academy 
    130. SEOPOSENGOE TRAINING CONSULTANCY CC 
    131. Sheq and Environmental Projects 
    132. SHUMISANANI DRESSMAKING SCHOOL 
    133. Silungokuhle (Pty) Ltd 
    134. Simmek Holdings 
    135. SINOVUYOLETHU TRADING PTY LTD 
    136. SKILLS TO FURNISH INTERNATIONAL NPO 
    137. Sonani Training and Communications 
    138. SOUTH AFRICAN FASHION DESIGNER AGENCY CC 
    139. South African Value Education (Pty) Ltd 
    140. South Cape Public FET College - George Campus 
    141. South West Gauteng Tvet College 
    142. Southern African Institute of Learning (SAIL) 
    143. SPARROW SCHOOLS EDUCATIONAL TRUST 
    144. SPLS CONSULTANTS PTY LTD 
    145. Tebkhan Investments (Pty) Ltd 
    146. Tembe Service Providers 
    147. THANDEKA VOCATIOL EDUCATION TRUST PTY LTD 
    148. The Brokers Learning Centre 
    149. THE FINISHING COLLEGE PTY LTD 
    150. The Institute of Fashion and Garment Technology (Pty) Ltd 
    151. THUBELIHLE GRADUATE INSTITUTE 
    152. THUTO MFUNDO ADULT EDUCATION CENTRE 
    153. Thuto Skills Development 
    154. Tirhani SkillsTraining Pty Ltd 
    155. TOBAKA LOGISTICS 
    156. Tovani Traiding 299 
    157. Trade Call Investments Apparel (Pty) LTD 
    158. Trade Call Investments Apparel (Pty) Ltd (Mobeni) 
    159. TRADE CALL INVESTMENTS PTY LTD 
    160. Training Force (Pty) Ltd 
    161. TRUE REFLECTIONS TRAINING AND DEVELOPMENT PTY LTD 
    162. Try Easy Electrical Solutions 
    163. Tshwane North College 
    164. U AND G TRAINING (PTY) LTD 
    165. U AND G TRAINING PTY LTD 
    166. Ubucubu Home Industries 
    167. UMBUSO TRAINING SERVICES 
    168. University of Venda 
    169. VCK TRAINING AND TECHNICAL SERVICES PTY LTD 
    170. VEB CELE & ASSOCIATES PTY LTD 
    171. Vijay Bhagwan Consultancy and Solutions cc 
    172. VINE APPAREL (PTY)LTD 
    173. VPK BUSINESS VENTURE C C 
    174. Washa 2 Training & Projects 
    175. WEST COAST COLLEGE FET 
    176. Wildlife and Enviroment Society of South Africa 
    177. WORKPLACE AND ENTREPRENEURSHIP TALENT SOLUTIONS 
    178. ZA GEAR 
    179. Zama Training & Developments 
    180. ZERO1ZERO5 GROUP PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.