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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered"     		 2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2028-06-30  UMALUSI 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered"     		 2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1st Black Rand Group (Pty) Ltd 
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    12. Amabamba Recruitment 
    13. Amangile Academy (Pty) Ltd 
    14. Amos / Kgaphamadi Community Organisation 
    15. Amusa Consulting 
    16. Aranda Learnership College (Pty) Ltd 
    17. Arden School of Management 
    18. Assured Vocational Skills Institute (Pty) Ltd 
    19. Avax Sa 481 Cc. T/A Mandisa Development Services 
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    70. False Bay Technical Vocational Education Training College 
    71. Forestcom 
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    82. Helpers For Life NPC 
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    97. Inyapa Vhusiku Consulting Pty Ltd 
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    100. Iziko Capacity Building Cc. 
    101. IZWE TRAINING AND DEVELOPMENT 
    102. Josmap Training Institute 
    103. Jrt3 Jobcreation Rehabilitation Through Training And Technology (Pty) Ltd 
    104. K-Leng Touch, Events And Skills Development 
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    108. KHOSITHI TRAINING 
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    132. Marcado Human Resources Strategies 
    133. Mars Business Consulting 
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    135. Mashmp Holdings 
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    137. Master Patterns by Rona 
    138. Matiisetso Training And Consulting 
    139. Mavco Engineering 
    140. Mavco Engineering Pty Ltd 
    141. Mcebo Technologies 
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    144. MGS Gcaba Contracting & Trading cc 
    145. Microzone Training CC 
    146. Milzet Holdings (Pty) Ltd 
    147. Mimosa Business Consultants 
    148. Mind Magic Consulting 
    149. Mintirho Development Services 
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    151. Mml Consulting Cc. 
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    154. Mortarboard Training Solutions 
    155. Motheo Academy PTY LTD 
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    161. Namuntlha Training and Development (Pty)Ltd 
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    169. Networx for Career Development 
    170. New Hope Revival Organisation NPC 
    171. Nghano Training And Development Centre 
    172. NHBRC 
    173. Nj & L Trading Enterprise Cc. 
    174. Nkinane Trading Enterprise 
    175. Nkqubela Community Developers 
    176. Nobo Training And Development Services (Pty) Ltd 
    177. NokushoM Consultancy & Trading (Pty) Ltd 
    178. NOLOSHA 
    179. Nomagwanishe Investments 
    180. NOMAKU TRADERS CC 
    181. Nomsithi Trading 
    182. Northlink College 
    183. Nqowethu Trading 
    184. Ns Global Academy 
    185. Nyankwavi Investment Cc. 
    186. Organet Contracting and Development 
    187. Othandweni Training Centre 
    188. P And F Business Enterprise 
    189. P.MAB MANAGERS AND PROJECTS (PTY) LTD 
    190. Pandelani Investment Holdings (Pty) Ltd. 
    191. Perennial Services (Pty) Ltd 
    192. Perez Development and Training 
    193. PhD Projects SA (Pty) Ltd 
    194. PHETHA PROFFESSIONAL SERVICES CC 
    195. Pinus Tech Technologies Trading and Projects 
    196. PIONEER BUSINESS CONSULTING (PTY) LTD 
    197. PM SPECIALIZED TRAINING SERVICES 
    198. Pma Holdings (Pty ) Ltd. 
    199. Polokwane School of Fashion and Design 
    200. Power Rush Trading 170 Cc. 
    201. Powerpro Technologies and Training Facility (PTY) LTD 
    202. Practice Makes Perfect Training Centre Primary Co-Operative Limited 
    203. Princetop Corporative Training (Pty) Ltd 
    204. Progressive School Of Business And Engineering (Pty) 
    205. Protech Training (Pty) Ltd 
    206. Ptdev (Pty) Ltd 
    207. Qabuka-Vuka Development Trading 
    208. Qualfurn Training & Projects (Pty) Ltd 
    209. Raubex Construction Pty (Ltd) 
    210. Reflections Development Institute 
    211. Regen Technical Institute Pty Ltd 
    212. Rlstp Training & Development (Pty) Ltd. 
    213. Sakhisizwe Development Training 
    214. Salabedla Contracting and Trading (Pty) Ltd 
    215. Senelo Trading Cc 
    216. Seoposengwe Training Consultancy CC 
    217. Sheq and Environmental Projects 
    218. Shumisanani Dressmaking School 
    219. Simba Skills Consultants 
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    221. Sinovuyolethu Trading (Pty) Ltd 
    222. Skill Tech Solutions Pty Ltd 
    223. Skills To Furnish International NPO 
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    228. South African Corporate Training Association 
    229. South African Fashion Designer Agency CC 
    230. South African Value Education (Pty) Ltd 
    231. South West Gauteng TVET College 
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    234. Spectrium 
    235. SPLS Consultants (Pty) Ltd 
    236. Sthe N Sparks 
    237. Sulu Trading Pty Ltd 
    238. Swaranang Management Consulting Cc 
    239. Tasc Business Consulting And Training 
    240. Technogirl Trust 
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    245. The Green Affairs Consulting 
    246. The Petit Pois Chef'S Academy 
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    248. Thubelihle Graduate Institute 
    249. Thuto Mfundo Adult Education Centre 
    250. Timothy Fasheun Group Enviromentors (Pty) Ltd 
    251. Tirhani SkillsTraining Pty Ltd 
    252. Tommy Phiri Labour Relations and Training Services 
    253. Tovani Traiding 299 
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    256. Trade Call Investments (Pty) Ltd 
    257. Trainers without Borders 
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    264. TSK Projects(PTY)LTD 
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    266. Tuns Trading And Projects (Pty) Ltd 
    267. Twin Peak Technologies 
    268. U AND G TRAINING (PTY) LTD 
    269. Ukhamba Quality Skills 
    270. Umbuso Training Services 
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    287. Xl At Consulting Cc 
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    290. Yotha Personnel 
    291. ZA GEAR 
    292. Zama Training & Development cc 
    293. Zero1Zero5 Group (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.