SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Operate and take care of equipment in an office environment

SAQA US ID	UNIT STANDARD TITLE
8104	Operate and take care of equipment in an office environment
ORIGINATOR
SGB Administration
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Office Administration
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 2	NQF Level 02	2
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Registered"		2003-04-09	2004-08-11	SAQA 0347/03
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2005-08-11		2008-08-11

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard is replaced by:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
114976	Operate and take care of equipment in an office environment	Level 2	NQF Level 02	2

PURPOSE OF THE UNIT STANDARD

This unit standard provides a broad introduction to the correct use of basic equipment used in a selected business sector. The focus is knowledge, skills, values and attitudes in relation to the learner`s own context and experience of the world of work.

The qualifying learner is capable of:

Following instructions when operating equipment

Operating equipment used as part of own work activities

Following instructions regarding the cleaning and day-to-day maintenance of equipment

Replacing consumable items within own area of responsibility

Monitoring and maintaining health and safety procedures when using equipment

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

There is open access to this unit standard. Learners should:

Hold a GETC or equivalent qualification

Be competent in communication and mathematical literacy NQF level 1

UNIT STANDARD RANGE

The typical scope of this unit standard is equipment such as photocopier, facsimile machine, telephone, printer, calculator, franking machine and/or adding machine

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Follow instructions to operate four different items of office equipment

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Instructions for operating equipment are understood and followed responsibly with due regard for safety.

ASSESSMENT CRITERION 2

2. Predictable problems or faults that occur on a routine basis are identified and solved using known solutions.

ASSESSMENT CRITERION 3

3. Persistent and non-routine problems/faults that require wide ranging technical skills are recognised and reported to the relevant authority.

SPECIFIC OUTCOME 2

Maintain equipment in a clean and working condition

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Equipment is cleaned and kept in good repair and consumable items are replaced according to familiar procedures for the particular machine.

ASSESSMENT CRITERION 2

2. The dangers of working with electricity are known and understood and safety precautions are applied when cleaning equipment.

ASSESSMENT CRITERION 3

3. Discarded items are disposed of safely and appropriately.

ASSESSMENT CRITERION 4

4. The equipment and immediate work area are left in a clean and tidy condition.

ASSESSMENT CRITERION 5

5. Recyclable components are stored safely and dispatched according to company policy.

SPECIFIC OUTCOME 3

Monitor and request equipment consumables

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The quantity of consumables needed per item of equipment on an average day is known. Equipment consumables are monitored and low levels reported using familiar procedures.

ASSESSMENT CRITERION 2

2. Equipment consumables are requested in accordance with established procedures.

ASSESSMENT CRITERION 3

3. Equipment consumables are handled correctly and stored securely in accordance with established and familiar procedures.

ASSESSMENT CRITERION 4

4. Equipment consumables are used in expiry date sequence, the oldest ones first.

ASSESSMENT CRITERION 5

5. Equipment consumable records are kept up-to-date, legible and accurate.

SPECIFIC OUTCOME 4

Recognise & take steps to minimise risks to safety when operating equipment in an office environment

OUTCOME NOTES

Recognise and take steps to minimise risks to safety when operating equipment in an office environment.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Existing or potential safety risks involving equipment are corrected within own area of responsibility.

ASSESSMENT CRITERION 2

2. Safety risks involving equipment outside own authority are identified and are reported promptly and accurately to the appropriate authority.

ASSESSMENT CRITERION 3

3. Actions taken to deal with emergencies involving equipment are identified and are reported promptly and accurately to the appropriate authority.

ASSESSMENT CRITERION 4

4. Emergencies involving equipment are reported and recorded accurately in an agreed format.

ASSESSMENT CRITERION 5

5. The area around the equipment is organised to minimise risk to self and others.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Accreditation and Moderation:

Accreditation for this Unit Standard shall be from the Services Seta Education and Training Quality Assurer (SSETQA) through assessment by a registered Assessor. Assessment should be contextual and be conducted in the workplace as far as possible.

Assessors must be registered as an Assessor and Moderators must be registered as moderators with SSETQA.

SSETQA will co-ordinate all moderation activities in accordance with their policies and procedures.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Learners can:

Apply knowledge of procedures to operate equipment safely and effectively.

Apply safety precautions to the use of equipment.

Apply the relevant legal requirements that apply to Regulations and Warranties.

Know risks/hazards associated with the use of equipment and the dispose of waste from the machines.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

A learner is able to identify and solve problems by using known solutions to predictable problems or faults that routinely occur when operating and maintaining equipment.

UNIT STANDARD CCFO ORGANISING

A learner can organise and manage him/herself and his/her activities responsibly and effectively by ensuring that consumables are ordered in time and that the machine is kept maintained.

UNIT STANDARD CCFO COMMUNICATING

A learner is able to communicate effectively when taking steps to minimize risks during equipment operation.

UNIT STANDARD CCFO SCIENCE

A learner can use science and technology effectively and responsibly by following instructions and familiar procedures when operating and maintaining equipment with due regard for safety of self and others.

UNIT STANDARD CCFO CONTRIBUTING

A learner is able to participate responsibly in teams by ensuring that they leave equipment in good working order and with consumables, after they have used it.

A learner is able to gather and process information when reading and applying equipment maintenance and operation instructions and guidelines.

A learner can participate as a responsible citizen in the life of a local community by understanding the risks or hazards that could occur to him/herself and others when operating faulty or poorly maintained equipment and by recycling materials where possible.

UNIT STANDARD NOTES

This unit standard has been replaced by 114976, which is "Operate and take care of equipment in an office environment", 2 credits, NQF Level 2, as from 11 August 2004.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	23833	National Certificate: Business Administration Services	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Core	48513	National Certificate: Public Administration	Level 3	NQF Level 03	Passed the End Date - Status was "Registered"	2006-11-16	Was PSETA until Last Date for Achievement
Elective	14657	National Certificate: Insurance Administration	Level 2	NQF Level 02	Passed the End Date - Status was "Registered"	2004-04-18	INSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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