SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Recognise and report cheat moves 
SAQA US ID UNIT STANDARD TITLE
7924  Recognise and report cheat moves 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2009-07-01  2011-07-31  SAQA 0480/09 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2012-07-31   2015-07-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Each learner must be able to recognise potential cheat moves or suspicious activities by staff or customers that may lead to cheating and know the procedures for dealing with suspected cheats. The learner must understand the impact on the organisation if cheat moves are not recognised and reported. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Describe potential areas for cheat moves in the tables and slots department. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or a realistic working environment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes consistently. 
ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    Explain Gaming Board and company procedures for handling and reporting cheats. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Describe ways of identifying cheat moves. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 4 
    Explain the impact of cheater activity on the organisation. 
    OUTCOME RANGE 
    Financial and Public Relations. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 5 
    Follow the correct company procedure of investigation. 
    OUTCOME NOTES 
    Given suspicious movements of patrons and/or staff when cheat movements are identified, follow the correct company procedure of investigation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 6 
    Record cheat moves on tables and report it. 
    OUTCOME NOTES 
    Given a range of cheat moves on tables, record the incident and report it in accordance with gaming legislation and company procedures. 
    OUTCOME RANGE 
    Cheat moves: moving chips on layout, reduce/increase bet, collusion, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 7 
    Record cheat moves on slots and report it. 
    OUTCOME NOTES 
    Given a range of cheat moves on slots, record the incident and report it in accordance with gaming legislation and company procedures. 
    OUTCOME RANGE 
    Cheat moves: falsifying slots short, machine tampering, collusion. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 8 
    Communicate clearly with immediate supervisor. 
    OUTCOME NOTES 
    Communicate clearly with immediate supervisor and follow the internal incident report and hand over procedure. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 9 
    Inform the relevant tables or slots department manager of any incident or outcome. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 10 
    Describe cheat move changes one would look out for. 
    OUTCOME NOTES 
    Given specific changes in cheat moves, (improved technology or equipment) describe the changes one would look out for. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, simulation, questioning and role-plays.
  • Use Role-plays, simulations, supplemented by questioning to assess the learner on different situations.
  • Use role-plays supplemented by questioning to assess the learner on different cheat moves.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Situations: suspicious movements of patrons or staff.
  • Table cheat moves: moving chips on layout, reduce/increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout.
  • Cheat moves: falsifying slots short, machine tampering, collusion.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the outcome section where "demonstrated knowledge and understanding" is required. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems - relates to the following specific outcomes:
  • Given suspicious movements of patrons and/or staff when cheat movements are identified, follow the correct company procedure of investigation.
  • Given a range of cheat moves on tables, record the incident and report it in accordance with gaming legislation and company procedures. 
    		•

    UNIT STANDARD CCFO CONTRIBUTING 
    Personal development: Participate as a responsible citizen - relates to the following specific outcomes:
  • Given a range of cheat moves on tables, record the incident and report it in accordance with gaming legislation and company procedures.
  • Given a range of cheat moves on slots, record the incident and report it in accordance with gaming legislation and company procedures.
  • Communicate clearly with immediate supervisor and follow the internal incident report and hand over procedure.
  • Inform the relevant tables or slots department manager of any incident or outcome. 
    		•

    UNIT STANDARD NOTES 
    Recommendations and Exemplars for the design of:

    Learning / Curriculum
  • Learning should include role-plays and exercises that allow the candidate to become familiar with potential cheat move situations and the appropriate reporting procedures. (Range of situations: suspicious movements of patrons or staff).
  • The learner should be able to recognise a variety of cheat moves. (Range of table cheat moves: moving chips on layout, reduce/ increase bet, collusion, distracting the dealer, equipment tampering, top hating, past posting, Vegas cup, marked cards, removing chips from the layout) (Range of cheat moves: stringing, pilferage from gaming machine, falsifying slots short, machine tampering, collusion)
  • The importance of identifying cheat moves should be given attention, with special emphasis on how this impacts on the organisation.

    Performance systems
  • Ongoing measurement of the learner's ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 3 months of being trained. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14121   National Certificate: Gaming (Surveillance Operations)  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-09-17  Was CATHSSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.