SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Process table transactions 
SAQA US ID UNIT STANDARD TITLE
7890  Process table transactions 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-01-23  2008-09-17  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-09-17   2012-09-17  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
258039  Process table transactions  Level 3  NQF Level 03  4   

PURPOSE OF THE UNIT STANDARD 
Each learner must understand how to issue and/or take back table floats, perform table fills & table credits and the importance to the business of doing this accurately. The learner should understand the effect that the table transactions have on the casino float. Each cashier should contribute towards the smooth running of the cashier's department and understand that the right attitude will lead to more efficient operation. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
State the Provincial gaming requirements and company procedures. 
OUTCOME NOTES 
State the Provincial gaming requirements and company procedures for processing table fills and table credits. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    Describe the different interrelationships. 
    OUTCOME NOTES 
    Describe the interrelationships between the processing of table transactions, balancing the casino float, revenue generation and surveillance. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Explain the value of departments continually communicating with each other. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 4 
    Describe the extent of the cashier's authority and responsibility. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 5 
    Describe the function of the "Runner". 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 6 
    Explain the importance of cashiers processing table transactions. 
    OUTCOME NOTES 
    Explain the importance of cashiers processing table transactions securely and promptly to enhance customer service. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 7 
    Explain the importance of security concerning table transactions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 8 
    Execute table fills, table credits, and process these transactions. 
    OUTCOME RANGE 
    Transactions: accepting or passing several stacks, fill/credit requests, computer capture and/or manual or system generated documentation, seals/secured, communication with the pit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 9 
    Handle paperwork from different tables. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 10 
    Explain action to be taken when paperwork is incorrectly completed. 
    OUTCOME NOTES 
    Explain action to be taken when paperwork is incorrectly completed (e.g. fills for wrong tables, wrong table closing sheet etc). 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 11 
    Prioritise work for a particular workload, and give reasons for that choice. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 12 
    Make suggestions to improve the service between cage and table department. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with opening and/or closing of tables and processing tables transactions.
  • Question incorrect fills and credits.
  • Product sample documentation.
  • Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 
    		•
    ASSESSMENT CRITERION RANGE 
    Handling chips, fill/credit requests, computer capture and/or manual documentation, seals, printouts, communication with the pit.
     

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems - relates to the following outcomes:
  • Describe the interrelationships between the processing of table transactions, balancing the casino float, revenue generation and surveillance.
  • Describe the extent of the cashier's authority and responsibility.
  • Describe the function of the "Runner".
  • Explain the importance of cashiers processing table transactions securely and promptly to enhance customer service.
  • Explain action to be taken when paperwork is incorrectly completed.
  • Prioritise work for a particular workload, and give reasons for that choice. 
    		•

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 258039, which is "Process table transactions", Level 3, 4 credits.

    Recommendations and Exemplars for the design of:

    Learning / Curriculum
  • Learning should include handling chips, handling table fills and credits and their documentation, seals, printouts and/or their manual equivalent on a daily basis.
  • The learner should be able to follow all relevant procedures including verification.
  • The importance of teamwork, honesty and integrity should be explored with particular emphasis on the impact this has on the organisation.
  • Emphasis should be placed on the importance of maintaining security.

    Performance systems
  • Ongoing measurement of the learner's ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 3 months of being trained. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14117   National Certificate: Gaming Cashiering  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-09-17  Was CATHSSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.