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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Contribute to the provision of required staff 
SAQA US ID UNIT STANDARD TITLE
7874  Contribute to the provision of required staff 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2009-11-03  2011-07-31  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2012-07-31   2015-07-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The learner must be able to identify recruitment needs in consultation with management and according to budget and productivity requirements, advertise to fill vacancies, conduct interviews and select appropriate candidates. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Describe relevant legislation that should be complied with when recruiting. 
OUTCOME NOTES 
Describe relevant legislation that should be complied with when recruiting and selecting staff and explain the importance of complying with this legislation. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    Explain the interrelationship between operating budgets, productivity and recruitment practices. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Describe the steps in the recruitment process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 4 
    Explain the importance of keeping complete and accurate records. 
    OUTCOME NOTES 
    Explain the importance of keeping complete and accurate records of the activities during the selection process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 5 
    Explain how work objectives and constraints affect staffing requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 6 
    Identify the short-term recruitment needs. 
    OUTCOME NOTES 
    Identify the short-term recruitment needs based on service, efficiency needs and budgets in the workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 7 
    List the reasons why new staff need to be recruited. 
    OUTCOME RANGE 
    Needs: termination, resignations, retirements, new scope of company, expansion of company. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 8 
    Consult colleagues in connection with staffing needs. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 9 
    Define the selection criteria required for the new staff based on that particular need. 
    OUTCOME RANGE 
    Staff: internal, external, permanent, temporary, full-time, part-time, contract. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 10 
    Use job descriptions and specifications where available and appropriate. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 11 
    Obtain approval for recruitment initiatives in accordance with organisational requirements. 
    OUTCOME RANGE 
    Organisational requirements: all relevant establishment procedures such as advertisements, application processing. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 12 
    Organise interviews and other selection processes in accordance with organisational requirements. 
    OUTCOME RANGE 
    Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 13 
    Use selection criteria only as the basis for selection. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 14 
    Make offers of employment. 
    OUTCOME NOTES 
    Make offers of employment in accordance with the position specification and organisational requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 15 
    Advise prospective employees about details. 
    OUTCOME NOTES 
    Advise prospective employees about details in accordance with organisational and industrial/ legislative requirements and inform unsuccessful applicants of the organisation's decision. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 16 
    Provide the successful applicant with a letter of appointment and/or a contract of employment. 
    OUTCOME NOTES 
    Provide the successful applicant with a letter of appointment and/or a contract of employment as well as other recruitment information. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 17 
    Process and file the relevant documentation. 
    OUTCOME NOTES 
    Process and file the relevant documentation in accordance with organisational and legislative requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 18 
    Clarify the expectations of the new employee. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 19 
    Describe differences in approach when selecting management employees and front-line employees. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 20 
    Make recommendations for improvement. 
    OUTCOME NOTES 
    Make recommendations for the improvement of the current recruitment and selection programme within the organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard should be assessed in the workplace or in a realistic working environment.
  • The unit standard can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by using observation, questioning and discussion with the candidate.
  • Questioning to cover identifying short-term recruitment needs selection criteria for new staff and job descriptions.
  • Product sample advertisements.
  • Observation supplemented by questioning to cover processing of applications and reviewing against the criteria, and interviews and other selection processes being organised in accordance with organisational requirements.
  • Observation supplemented by product sample to cover documentation provided to successful applicant and processing of documents. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Staff: internal, external, permanent, temporary, full-time, part-time, contract.
  • Selection processes: analysis of written documents (e.g. CV), test of work skills, psychometric testing.
  • Documentation: letter of appointment and a contract of employment.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the outcomes section. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse and evaluate information (this critical cross field outcome is covered in this unit standard under the outcomes section). 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively (this critical cross field outcome is covered in this unit standard under the outcomes section). 

    UNIT STANDARD NOTES 
    Learning / Curriculum:

    The importance of identifying the correct criteria for the position should be given attention. Learning should include spending at least 30 hours with a recruitment specialist or in a recruitment agency.
  • This unit deals with the skills and knowledge required to recruit and select staff within the framework of overall human resource plans.
  • Learning should include research on interviewing techniques.
  • Learning should include an understanding of the purpose and content of an induction programme.
  • The learner must be know and understand the relevant legislation pertaining to the recruitment and selection of staff. This should include knowledge of equal employment opportunity, anti-discrimination, award provisions and dismissal procedures.
  • The learner should become familiar with the recruitment administration systems of the organisation.
  • The learner could practice developing accurate selection criteria for recruitment based on specific staffing needs. Case studies could be used for this exercise.
  • Learner could practice and develop interviewing techniques in a simulated environment until sufficient confidence and experience is gained. Simulations should be evaluated by the recruitment officer/ HR manager in the form of testimony.
  • The learner should work in the relevant department over a period of time so that the learner is given sufficient time to develop the skills and knowledge required to achieve competence in this unit. Learner could evaluate the current induction programme and make recommendations for improvements. Learner should use the induction programme with new employees and make adjustments based on employee feedback.
  • Learner must be able to establish accurate selection criteria for recruitment
  • Learner must be able to conduct fair and effective interviews.
  • Learner must be able to make selections based on agreed criteria
  • Learner must understand the recruitment and record keeping system of the organisation as well as the legal environment in which recruitment takes place
  • A portfolio of evidence could be collected of the exercises and project that have been completed as well as workplace experience. HR manager/ recruitment officer evaluations should be included. Testimony of interviews conducted would also be valid.

    Performance systems:
  • Ongoing measurement of the learner`s ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 2 months of being trained. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  24433   Diploma: Hospitality Operations  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  CATHSSETA 
    Core  14123   National Diploma: Accommodation Services  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  14109   National Diploma: Fast Food Services  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  61596   National Diploma: Food and Beverage Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  21789   National Diploma: Funeral Services Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  14112   National Diploma: Professional Cookery  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Elective  20414   National Diploma: Service Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.