All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Start up and manage a small business |
SAQA US ID | UNIT STANDARD TITLE | |||
7871 | Start up and manage a small business | |||
ORIGINATOR | ||||
SGB Hospitality,Tourism,Travel, Leisure and Gaming | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 11 - Services | Hospitality, Tourism, Travel, Gaming and Leisure | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 7 | Level TBA: Pre-2009 was L7 | 20 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Reregistered" |
2009-11-03 | 2011-07-31 | SAQA 0160/05 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2012-07-31 | 2015-07-31 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
The learner must be able to create a business plan with sufficient research conducted that will ensure that all areas regarding customer needs and legal requirements are covered. The learner must also be able to understand the importance of managing finances to maintain a profitable business. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
The learner should have broad business exposure, including finance, production, marketing, customer care, purchasing, personnel and legal issues. It is strongly recommended that learners achieve unit standards associated with these areas before embarking on this unit standard. |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Explain the importance of managing finances within a budget to ensure the business is profitable. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 2 |
Explain the importance of calculating production costs and define profit margins. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 3 |
Explain why actual performance is monitored against planned performance. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 4 |
Describe the impact of market changes on a business. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 5 |
Describe ways to ensure that customers needs are satisfied. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 6 |
Give an explanation of the role of business in society. |
OUTCOME RANGE |
Role: need satisfaction, employment, profit, wealth creation. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 7 |
Explain the relationship between a business and its environment. |
OUTCOME RANGE |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 8 |
Describe the forms of business ownership. |
OUTCOME RANGE |
Business ownership: sole proprietor, partnership, close corporation, company, franchise. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 9 |
Describe the business process and identify its component parts in relation to other enterprises. |
OUTCOME RANGE |
Process: inputs (materials, people, equipment, premises, money), throughputs (production / operations), outputs (products / services). |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 10 |
Form the business into a cohesive entity, and explain the functions and organisation of the business |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 11 |
List the relevant legal requirements affecting a business. |
OUTCOME RANGE |
Legal requirements: licensing, provisional tax requirements, employees tax, UIF, VAT, labour law (basic conditions of employment, Labour relations, Occupational health and safety). |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 12 |
Identify potential small business / entrepreneurial opportunities within an industry. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 13 |
Conduct a simple market research / feasibility study. |
OUTCOME RANGE |
Market research: Market research / feasibility, market environment (customers, suppliers, competitors), SWOT analysis, choice of venture. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 14 |
Prepare a detailed cost estimate and implementation plan. |
OUTCOME RANGE |
Estimate & plan: activity schedule / production process, materials, labour and equipment requirements, fixed and variable costs, profit margins, action plan. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 15 |
Implement a small business project in accordance with the plan and the budget. |
OUTCOME RANGE |
Implementation: implement plan, manage expenditure according to budget, maintain standards, monitor performance. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 16 |
Develop a financial management system. |
OUTCOME RANGE |
Financial management: cash book, balance sheet, breakeven analysis, cash flow, profit and loss. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
SPECIFIC OUTCOME 17 |
Describe how performance would be adapted when conducting a simple market research study. |
OUTCOME NOTES |
Given a different environment, describe how performance would be adapted when conducting a simple market research study relating to suppliers, customers and competitors. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION 2 |
2. Evaluate the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION NOTES |
ASSESSMENT CRITERION RANGE |
ASSESSMENT CRITERION 3 |
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. |
ASSESSMENT CRITERION 4 |
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. |
ASSESSMENT CRITERION 5 |
5. Counsel the learner on future assessments, necessary learning and further qualifications. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar. 3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA. 4. Moderation of assessment will be done by the relevant ETQA at its discretion. |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
Essential embedded knowledge is dealt with under the outcomes section. |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems (this critical cross field outcome is covered in this unit standard under the outcomes section). |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse and evaluate information (this critical cross field outcome is covered in this unit standard under the outcomes section). |
UNIT STANDARD CCFO DEMONSTRATING |
Develop entrepreneurial opportunities (this critical cross field outcome is covered in this unit standard under the outcomes section). |
UNIT STANDARD NOTES |
Recommendations and Exemplars for the design of:
Learning / Curriculum Performance systems |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Elective | 14123 | National Diploma: Accommodation Services | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CATHSSETA |
Elective | 14109 | National Diploma: Fast Food Services | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CATHSSETA |
Elective | 61596 | National Diploma: Food and Beverage Management | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 14112 | National Diploma: Professional Cookery | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CATHSSETA |
Elective | 14122 | National Diploma: Retail Travel | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2012-06-30 | CATHSSETA |
Elective | 20414 | National Diploma: Service Management | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CATHSSETA |
Elective | 14118 | National Diploma: Wholesale Travel | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2012-06-30 | CATHSSETA |
Elective | 79809 | Bachelor of Design | Level 6 | NQF Level 07 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
NONE |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |