SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Assess the learner

SAQA US ID	UNIT STANDARD TITLE
7867	Assess the learner
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 5	Level TBA: Pre-2009 was L5	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2009-11-03	2011-07-31	SAQA 0160/05
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2012-07-31		2015-07-31

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

On completion of this unit standard, the learner will be able to assess others against National Qualifications or loose unit standards in a way that is non-threatening, fair and accurate and thereby promote the desire for outcomes based qualifications in society.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Demonstrated competence in an area where he/she will assess others as well as:
`Display cultural awareness in dealing with customers and colleagues`;
`Communicate verbally`;
`Prepare written communications`.

UNIT STANDARD RANGE

Range statements are in the outcomes section.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Describe situations where it is preferable to prove competence.

OUTCOME NOTES

Describe situations where it is preferable to prove competence from simulations rather than naturally occurring situations and explain why.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 2

Explain the importance of assessing all the outcomes across the entire range.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 3

Describe the various methods of assessment.

OUTCOME NOTES

Describe the various methods of assessment and explain how they are distinguished from one another in their application.

OUTCOME RANGE

Methods of assessment: observation, product sampling, simulation, questioning, testimony.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 4

Explain why specific methods of assessment are stipulated for certain unit standards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 5

Explain the importance of assessing a learner.

OUTCOME NOTES

Explain the importance of assessing a learner's knowledge, understanding, decision-making ability, ability to perform or act and ability to adapt to different circumstances.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 6

Describe the flow of documentation required by the ETQA.

OUTCOME NOTES

Describe the flow of documentation required by the ETQA, from completion of the assessment to capturing a record of the learner's competence on the ETQA database.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 7

Explain the importance of giving the learner regular feedback.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 8

Explain why the learner should be encouraged to comment on his / her performance.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 9

Collect evidence on competence that is appropriate to the unit standard/qualification.

OUTCOME NOTES

Collect evidence on competence that is appropriate to the unit standard/qualification, taking the assessment criteria into account.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 10

Use of a variety of assessment methods.

OUTCOME RANGE

Assessment methods: questioning, observation, simulation, product sample, testimony.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 11

Collect sufficient evidence to make an accurate judgement.

OUTCOME NOTES

Collect sufficient evidence to make an accurate judgement of the learner's ability to meet the required outcomes and give reasons why the assessor regards it as sufficient.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 12

Complete the documentation on the assessment.

OUTCOME NOTES

Complete the documentation on the assessment and ensure that it is an accurate reflection of the learner's competence in accordance with ETQA requirements.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 13

Give clear constructive feedback to the learner and indicate necessary adjustments in performance.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 14

Describe what steps should be taken when a learner is assessed as not-yet-competent.

OUTCOME NOTES

Describe what steps should be taken when a learner is assessed as not-yet-competent, having had sufficient opportunity to learn and demonstrate the required competence.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 15

Describe how the method of assessment would be adapted.

OUTCOME NOTES

Given that an organisation has no organisational requirements on record, describe how the method of assessment would be adapted.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 16

Describe ways that the collection of evidence of competence might be adapted.

OUTCOME NOTES

Given that a learner has difficulty in communicating or does not understand the assessor's questions, describe ways that the collection of evidence of competence might be adapted.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

There are no restrictions on where this unit standard may be assessed.

Evaluate the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 2

2. This unit standard can be assessed by using a combination of observation, product sampling, case studies, written tests and discussion with the candidate.

ASSESSMENT CRITERION 3

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

4. Moderation of assessment will be done by the relevant ETQA at its discretion.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Essential embedded knowledge is dealt with under the outcomes section.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO COLLECTING

Collect, analyse and evaluate information (this critical cross field outcome is covered in this unit standard under the outcomes section).

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively (this critical cross field outcome is covered in this unit standard under the outcomes section).

UNIT STANDARD CCFO CONTRIBUTING

Explore education/career opportunities (this critical cross field outcome is covered in this unit standard under the outcomes section).

UNIT STANDARD NOTES

Recommendations and Exemplars for the design of:

Learning / Curriculum

Learner`s must be trained in accordance with the requirements of a specific ETQA and must be made familiar with all of the assessment documentation required by that ETQA.

The range of assessment methods that the assessor would be required to use must be covered in depth in the course and opportunity should be given for practising the use of each method.

The learner should be guided on the building of a portfolio of evidence that can be used in his/her assessment (product sampling).

Competence as a concept including knowledge, understanding, performance, making decisions, adapting performance and the way the outcomes in the standards reflect this should be discussed.

The assessment process, including preparation, gathering evidence, recording and feedback should be covered.

The role of the assessor in relation to other ETD roles, especially facilitator/coach should be discussed.

Performance systems

Unless this unit standard has been achieved, the learner should not be allowed to assess others for purpose of National Qualifications.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	24433	Diploma: Hospitality Operations	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2012-06-30	CATHSSETA
Core	14123	National Diploma: Accommodation Services	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Core	14109	National Diploma: Fast Food Services	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Core	61596	National Diploma: Food and Beverage Management	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	14112	National Diploma: Professional Cookery	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Core	20414	National Diploma: Service Management	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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