SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Process cheque, credit card and bank transactions

SAQA US ID	UNIT STANDARD TITLE
7798	Process cheque, credit card and bank transactions
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	14
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2007-01-23	2008-09-17	SAQA 0160/05
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2009-09-17		2012-09-17

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard is replaced by:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
258040	Process cheque, credit card and bank transactions	Level 3	NQF Level 03	8

PURPOSE OF THE UNIT STANDARD

Each learner must know how to process cheque, credit card, foreign currency and bank transactions and understand the importance to the business of doing this accurately. The learner must also understand the importance of dealing with customers promptly and efficiently as well as the role of confidentiality in relation to all casino transactions.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

None

UNIT STANDARD RANGE

Range statements are included with specific outcomes as necessary.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Describe procedures for processing cash equivalents.

OUTCOME NOTES

Describe procedures for processing cash equivalents (including authenticity, verification and acceptance limits) and explain the importance of following these procedures, particularly for the surveillance department.

OUTCOME RANGE

Cash equivalents: guaranteed cheques, credit cards, traveller's cheques, forex, debit and smart cards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 2

Explain expiry dates and the method of obtaining authorisation.

OUTCOME NOTES

Explain expiry dates and the method of obtaining authorisation on local and foreign credit cards and cheque floor limits.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 3

State Gaming Board requirements and company procedures.

OUTCOME NOTES

State Gaming Board requirements and company procedures for cheques, credit cards, debit cards, smart cards, traveller's cheques, and foreign currency.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 4

Explain the Reserve bank rules on foreign currency.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 5

Explain the interrelationship between processing different cheques and cards.

OUTCOME NOTES

Explain the interrelationship between processing cheques, credit cards, debit cards, smart cards, traveller's cheques, and foreign currency and the effect on floats.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 6

Describe how departments rely on each other.

OUTCOME NOTES

Describe how departments rely on each other for communication, for example surveillance and cashier's departments.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 7

Describe the impact of crime/forgery.

OUTCOME NOTES

Describe the impact of crime/forgery of foreign and local cash, credit cards, cheques and traveller's cheques have on the casino business generally and cashiers in particular.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 8

Explain how to differentiate between the different types of cheques.

OUTCOME NOTES

Explain how to differentiate between the different types of cheques and the procedure for processing them.

OUTCOME RANGE

Cheques: personal/casual cheques, guaranteed cheques/ATM cheques, Rand traveller's cheques, foreign traveller's cheques, drafts.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 9

Verify and process cards and explain the impact on the company of not following the procedures.

OUTCOME RANGE

Cards: debit cards, credit cards, and smart cards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 10

Verify and process cheques.

OUTCOME RANGE

Cheques: personal/casual cheques, guaranteed cheques/ATM cheques, Rand traveller's cheques, foreign traveller's cheques, drafts.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 11

Decide which procedure to follow and explain the reasons for this decision.

OUTCOME NOTES

Given a range of forex services required, decide which procedure to follow and explain the reasons for this decision.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 12

Explain ways to access current exchange rates.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 13

Describe the impact of not verifying foreign exchange, local and foreign cheques/credit cards.

OUTCOME NOTES

Given an entirely different field (e.g. banking, retail or tourism), describe the impact of not verifying foreign exchange, local and foreign cheques/credit cards for authenticity.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 14

Develop a better method for processing cheques.

OUTCOME NOTES

Develop a better method for processing cheques, credit cards, credit applications and foreign exchanged.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the workplace or a realistic working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation, questioning, role-plays and testimonies from third parties, but the emphasis is to be on observation.

Observe the learner processing at least 3 types of cheques. The remaining items may be assessed using any other assessment method.

Observe the learner processing at least 3 types of transactions.

This unit must be assessed in conjunction with the unit standard 'Process Financial Transactions'.

Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION RANGE

Cheques: personal/casual cheques, guaranteed cheques, Rand travellers cheques, foreign travellers cheques.

Transactions: foreign cash, credit cards, debit cards, smart cards, cheques.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as an additional assessment tool where necessary.

ASSESSMENT CRITERION 4

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 5

5. Counsel the learner on future assessments, necessary learning and further qualifications.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

4. Moderation of assessment will be done by the relevant ETQA at its discretion.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO SCIENCE

Use science and technology effectively - relates to the following outcomes:

Explain how to differentiate between the different types of cheques and the procedure for processing them.

Verify and process cards and explain the impact on the company of not following the procedures.

Verify and process cheques.

UNIT STANDARD CCFO DEMONSTRATING

Demonstrate an understanding of the world as a set of related systems - relates to the following outcomes:

Explain expiry dates and the method of obtaining authorisation on local and foreign credit cards and cheque floor limits.

Explain the interrelationship between processing cheques, credit cards, debit cards, smart cards, traveller's cheques, and foreign currency and the effect on floats.

Describe how departments rely on each other for communication, for example surveillance and cashier's departments.

Explain ways to access current exchange rates.

UNIT STANDARD NOTES

This unit standard has been replaced by unit standard 258040, which is "Process cheque, credit card and bank transactions", Level 3, 8 credits.

Recommendations and Exemplars for the design of:

Learning / Curriculum

Learning should include handling and exchanging foreign cash, credit cards, smart cards, debit cards, cheques, drafts and travellers cheques on a daily basis.

The learner should be able to check for forgeries and follow all procedures including authentication, verification and acceptance limits. Special emphasis should be placed on the importance of following procedures and the impact on the organisation of not doing this.

The learner should familiarise him/her self with the Gaming, provincial, company procedures for processing cheques, credit cards, smart cards, debit cards, travellers cheques, drafts and foreign currencies.

The learner should familiarise him/her self with the South African reserve bank rules on foreign currency transactions.

Special emphasis should be placed on the importance of confidentiality when dealing with customer credit cards.

Potential exercise: Learners collect articles about forgeries with foreign cash, credit cards or travellers cheques. The group could discuss the articles and the impact that such incidents would have on the gaming industry.

Performance systems

Ongoing measurement of the learner's ability to meet this standard is recommended.

A new employee should be able to achieve this unit within 3 months of being trained.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	14117	National Certificate: Gaming Cashiering	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-09-17	Was CATHSSETA until Last Date for Achievement
Elective	67465	National Certificate: Business Administration Services	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-07-30	As per Learning Programmes recorded against this Qual
Elective	60650	Professional Qualification: Business Administration	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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