SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Enhancing and developing speciality Merchandise Retail/Wholesale practices 
SAQA US ID UNIT STANDARD TITLE
7607  Enhancing and developing speciality Merchandise Retail/Wholesale practices 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  20 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2003-12-03  2006-12-03  SAQA 1351/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-12-03   2010-12-03  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit is an elective standard towards the qualification of National Diploma in Retail/Wholesale product and Services Management. It provides a credible opportunity in Speciality Merchandise Retail/Wholesale including General Merchandise, DIY / Hardware, Hi-Fi/photographic equipment, Toys, Books, Stationery, Dry Goods and contributes to the transformation of retail/wholesale practice to world-best practice norms 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Basic accounting skills to equivalent of NQF 4. Consumer Law at NQF 4 

UNIT STANDARD RANGE 
  • Speciality areas will include:?

    General merchandise?

    DIY and hardware products

    Hi-fi equipment?

    Photographic equipment

  • Stationery and books?

    Dry Goods?

    "Add on" services including internet shopping, customer loyalty cards?

    Factors influencing speciality merchandising strategies including local and international trends/practices, economic indicators, consumer demand and competitor tactics 
    		•

    UNIT STANDARD OUTCOME HEADER 
    The demonstrated ability to make decisions and con 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    The demonstrated ability to make decisions and consider options when: 
    OUTCOME NOTES 
    Specific outcomes:

    The demonstrated ability to make decisions and consider options when:?

    Developing merchandising strategies for promoting seasonal merchandise and products considered to be part of a trend and providing a range of "add on" services in accordance with latest technology trends and best retail/wholesale practices to enhance customer access to speciality merchandise and promote ongoing customer satisfaction?

    Researching and analysing a range of factors influencing the development of merchandise buying strategies and presenting results/recommendations to relevant role players for effective implementation of merchandising processes?

    Determining future stock levels by evaluating stock movement indicators and adjusting merchandising plans in accordance with stock movement and current sales trends of speciality product departments?

    Conceptualising promotional plans, packaging and displays for new ranges of speciality merchandise within your speciality category and developing procedures/standards for assembling and laying out visually effective speciality goods displays to stimulate customer interest and promote sales 
    OUTCOME RANGE 
  • Speciality areas will include:?
    General merchandise?
    DIY and hardware products
    Hi-fi equipment?
    Photographic equipment?
    Stationery and books?
    Dry Goods?
    "Add on" services including internet shopping, customer loyalty cards? Factors influencing speciality merchandising strategies including local and international trends/practices, economic indicators, consumer demand and competitor tactics 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The ability to produce the following evidence: 
    ASSESSMENT CRITERION NOTES 
    This evidence will be evaluated by a registered retail assessor:?

    Describe and evaluate merchandising strategy against current technological developments and world-best speciality merchandising practices?

    Compile a list of recommendations for future products and "add on" services based on own perceptions from research carried out on local and international trends for promoting speciality merchandise?

    Conceptualise and develop a promotional plan for future ranges and "add on" services and present recommendations and promotional plan to a group of stakeholders?

    Present an evaluation of current stock performance indicators to stakeholder group to substantiate recommendations for incorporating new products and "add on" services into existing merchandising strategy 
    ASSESSMENT CRITERION RANGE 
  • Speciality areas will include:?

    General merchandise?
    DIY and hardware products?
    Hi-fi equipment?
    Photographic equipment?
    Stationery and books?
    Dry Goods?
    "Add on" services including internet shopping, customer loyalty cards?
    Factors influencing speciality merchandising strategies including local and international trends/practices, economic indicators, consumer demand and competitor tactics
     
    		•


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The Retail/Wholesale SETA will use this standard to accredit providers.
    Moderation will be provided by the HEQC 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The demonstrated understanding of:?

    Organisational procedures for policy development?

    Techniques for researching and analysing local and international trends in speciality product merchandising
  • Techniques for developing, analysing and interpreting customer feedback systems for determining consumer needs?

    In-depth knowledge of competitor products, promotional strategies and pricing structures

  • Techniques for conceptualising merchandise promotions, packaging and visual presentations of speciality merchandise?

    Techniques for presenting promotional concepts and research results to relevant parties 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems when evaluating stock movement indicators so that fast and slow moving products can be identified and merchandising strategies adjusted to actively promote top performing products and enhance sales 
    		•

    UNIT STANDARD CCFO COLLECTING 
  • Collect, organise, analyse and critically evaluate local and international speciality merchandise best practices so that latest trends and innovations are incorporated into merchandising strategies for enhancing sales and effectively promoting ranges of speciality merchandise 
    		•

    UNIT STANDARD CCFO SCIENCE 
    The ability to:?

    Use science and technology effectively when developing merchandising strategies so that latest technological innovations are effectively utilised to enhance customer access to general merchandise and promote the concept of extended shopping hours from the comfort of home 

    UNIT STANDARD ASSESSOR CRITERIA 
    The ability to produce the following evidence:

    This evidence will be evaluated by a registered retail assessor:?

    Describe and evaluate merchandising strategy against current technological developments and world-best speciality merchandising practices?

    Compile a list of recommendations for future products and "add on" services based on own perceptions from research carried out on local and international trends for promoting speciality merchandise?

    Conceptualise and develop a promotional plan for future ranges and "add on" services and present recommendations and promotional plan to a group of stakeholders?

    Present an evaluation of current stock performance indicators to stakeholder group to substantiate recommendations for incorporating new products and "add on" services into existing merchandising strategy 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  13720   National Diploma: Retail and Wholesale, Product and Service Management Technology  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.