SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Provide, on request, mortgage loan information in a banking environment 
SAQA US ID UNIT STANDARD TITLE
7152  Provide, on request, mortgage loan information in a banking environment 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for people who provide an information service regarding mortgage loans. People credited with this unit standard are able to handle requests for statements, balance certificates, tax certificates and information on the status of the mortgage loan record. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Open. 

UNIT STANDARD RANGE 
Includes information on financial transactions, status of the account and information for tax and audit purposes. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Provide information on financial transactions 
OUTCOME RANGE 
Information is provided by means of system-generated statements/balances and manual and/or electronic archived material e.g. microfiches. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Request for information on financial transactions is obtained according to company specifications. 

ASSESSMENT CRITERION 2 
2. Authenticity of request is verified according to company specific criteria. 
ASSESSMENT CRITERION RANGE 
Verification is done by means of recognised identification documentation e.g. ID Book, formal request form, verification of signatures and letter from legitimate attorney and/or auditor.
 

ASSESSMENT CRITERION 3 
3. Information is collated and submitted in accordance with request. 
ASSESSMENT CRITERION RANGE 
Information to display the period and type of transactions requested.
 

ASSESSMENT CRITERION 4 
4. Cost incurred in terms of the request is recovered according to company specifications. 
ASSESSMENT CRITERION RANGE 
Cost is recovered through journals and/or completion and processing of debit transactions.
 

SPECIFIC OUTCOME 2 
Provide information for tax and audit process 
OUTCOME RANGE 
Tax Certificates and Balance Certificates. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Request for information is obtained and recorded according to company specifications. 

ASSESSMENT CRITERION 2 
2. The authenticity of the request is determined in accordance with company specifications. 

ASSESSMENT CRITERION 3 
3. The information is prepared according to instruction/request. 

ASSESSMENT CRITERION 4 
4. The information is validated according to company specific regulations. 
ASSESSMENT CRITERION RANGE 
Validation includes, but is not limited to mandated signatures, stamps and official letterheads.
 

SPECIFIC OUTCOME 3 
Provide information on the status of the mortgage loan account 
OUTCOME RANGE 
Letters to employers regarding subsidised loans, letters to executors of a deceased/insolvent estate and the provision of copies of mortgage loan documentation e.g. mortgage loan agreement, title deed etc. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Instruction to provide information is obtained and recorded according to company specifications. 
ASSESSMENT CRITERION RANGE 
Instructions may initiate from, but are not limited to employers, attorneys and executors of estates.
 

ASSESSMENT CRITERION 2 
2. Information is collated according to instructions and company specifications. 

ASSESSMENT CRITERION 3 
3. Information is validated according to company specifications. 
ASSESSMENT CRITERION RANGE 
Validation includes, but is not limited to mandated signatures, stamps and official letterheads.
 

ASSESSMENT CRITERION 4 
4. Information is provided to requesting parties as per request/instruction and company specific regulations. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
Accreditation process (including moderation):
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Learners are able to:
  • Operate company specific data system to locate and extract information
  • Interpret and act within policies and procedures regarding the provision of information
  • Conceptualise company specific mortgage loan process and responsibilities of respective role-players
  • Interpret request form and explain terminology used
  • Analyse and interpret the company specific information obtained
  • Use technology and systems to ensure the effective flow of information
  • Communicate effectively in the modes of verbal and written presentations 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work effectively with others when providing mortgage loan information on request, ensuring up to date and valid information. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage his/her activities responsibly and effectively, ensuring accurate and timeous provision of mortgage loan information. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate both verbally and in writing when providing mortgage loan information. 

    UNIT STANDARD CCFO SCIENCE 
    The learner is able to use science and technology effectively when operating electronic systems to locate and extract information, ensuring complete and accurate provision of information. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Assessment against unit standard:

    Assessment practices against this unit standard should meet the requirements of established assessment principles, such as validity, reliability and fairness. Assessment activities and tools, which are appropriate to the context in which learners are working, should be used. The assessment should ensure that all the specific outcomes, critical cross-field outcomes, and essential embedded knowledge are assessed. Learners are required to demonstrate that they can perform the specific outcomes with understanding and reflexivity and, where applicable, within all the situations and circumstances defined by the range statement(s). 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Reregistered  2023-06-30  BANKSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Compuscan Academy 
    2. Nedbank Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.