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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate a basic understanding of quality 
SAQA US ID UNIT STANDARD TITLE
264134  Demonstrate a basic understanding of quality 
ORIGINATOR
SGB Manufacturing and Assembly Processes 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for anyone who needs to apply basic quality principles to his work in a manufacturing or assembly environment. The skills, knowledge and values reflected in this unit standard may contribute towards the achievement of a National Certificate in manufacturing at NQF Level 2 or equivalent.

A person credited with this unit standard is able to demonstrate basic understanding of:
  • The meaning of Quality.
  • Quality Objectives.
  • The measurement of Quality.
  • Quality Control.
  • Quality Assurance and Quality Management Systems. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learning assumed to be in place and Recognition of Prior Learning:

    The credits allocated to this unit standard assume that the learner has a General Education and Training Certificate (GETC) in Manufacturing, Engineering and Related Activities (NQF Level 1) or an equivalent qualification. It also assume that the learner is working towards a qualification as part of a learning programme, which integrates all the required unit standards.

    The learning time will increase if the learner does not have:
  • A relevant NQF Level 1 qualification.
  • Experience in a relevant field.

    The learning time will be decreased if the learner has experience in this field because:
  • The learning programme will be adjusted to build on what the learner already knows.
  • The learner can apply to have prior learning recognised. 
    		•

    UNIT STANDARD RANGE 
  • Quality management systems include ISO 9001 but may also include proprietary standards developed by large multinational companies, such as certain motor manufacturers. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate understanding of the term "Quality". 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of quality is defined and explained according to given Quality theory. 

    ASSESSMENT CRITERION 2 
    Customer expectations are discussed in terms of quality requirements. 
    ASSESSMENT CRITERION RANGE 
    Customer expectations include price, product conformance, delivery, support.
     

    ASSESSMENT CRITERION 3 
    The importance of quality is discussed according to customer requirements. 
    ASSESSMENT CRITERION RANGE 
    Discussion covers aspects such as customer satisfaction and the effects of poor quality on the producing section/department, the downstream customer, the company's customer, the company, and the individual.
     

    SPECIFIC OUTCOME 2 
    Demonstrate understanding of the term "Quality Objectives". 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Continuous product quality improvement is explained according to Quality management practices. 

    ASSESSMENT CRITERION 2 
    Continuous improvement of quality work methods improvement is explained according to Quality management practices. 

    ASSESSMENT CRITERION 3 
    The importance of quality awareness training/exposure is explained according to Quality management practices. 

    SPECIFIC OUTCOME 3 
    Demonstrate understanding of the measurement of quality. 
    OUTCOME RANGE 
  • The results of measurement are referenced to customer and internal specifications.
  • The measurement of quality includes quality attributes, the measurement of quality attributes, the calibration of measuring instruments and the analysis of measurement results.
  • Quality attributes include chemical analysis, mechanical properties, dimensions, weight, surface finish/texture, defects/flaws. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A range of quality attributes is discussed according to Quality management practices. 

    ASSESSMENT CRITERION 2 
    A range of tools used to measure quality attributes is explained according to Quality management practices. 

    ASSESSMENT CRITERION 3 
    The need for calibration of measuring tools is discussed according to Quality management practices. 

    ASSESSMENT CRITERION 4 
    The measurement of quality improvement is discussed according to Quality management practices. 

    SPECIFIC OUTCOME 4 
    Demonstrate understanding of Quality Control. 
    OUTCOME RANGE 
    Quality Control aspects/elements include drawings/specifications, sampling, testing/measuring equipment and gauges, personnel, calibration and calibration records, testing/inspection records, non-conforming product, segregation, analysis of data and feedback. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The objectives of Quality Control are discussed according to Quality management practices. 

    ASSESSMENT CRITERION 2 
    The planning of a product's quality control is explained according to Quality management practices. 

    ASSESSMENT CRITERION 3 
    The prerequisites to make quality control effective are discussed according to Quality management practices. 

    ASSESSMENT CRITERION 4 
    The methods of dealing with quality deviations are explained according to Quality management practices. 

    SPECIFIC OUTCOME 5 
    Demonstrate understanding of Quality Assurance, the Quality Management System and their practical implications. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The objectives of Quality Assurance are discussed according to Quality management practices. 

    ASSESSMENT CRITERION 2 
    The elements of an effective Quality Management System are explained according to Quality management practices. 

    ASSESSMENT CRITERION 3 
    Responsibilities for Quality Assurance are discussed according to Quality management practices. 

    ASSESSMENT CRITERION 4 
    Non-Conformances and the raising of Non-Conformance Reports (NCR's) are discussed according to Quality management practices. 

    ASSESSMENT CRITERION 5 
    Corrective and Preventive Actions used in your organisation are explained according to Quality management practices. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An assessor, accredited with a relevant NQF Level 4 or higher qualification, will assess the learner's competency. Only an Assessor with suitable first hand experience in process operations will assess the learner's competency.
  • Anyone assessing a learner or moderating the assessment of a learner against the qualification must be registered as an assessor with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this qualification must be accredited as a provider with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant Education, Training, Quality, Assurance (ETQA) Body, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA, according to the ETQA's policies and guidelines for assessment and moderation.
  • Moderation must include both internal and external moderation of assessments, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described in the associated unit standards.
  • Anyone wishing to be assessed against this qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Things I know and can explain:

    Names & functions of:
  • Quality.
  • Quality measurement.
  • Quality assurance.
  • Quality control.
  • Quality management systems.

    Attributes, descriptions, characteristics & properties:
  • Quality attributes.
  • Quality awareness.
  • Quality assurance.
  • Quality control.
  • Quality management systems.

    Sensory cues:
  • Colour, texture and appearance of product.

    Purpose of:
  • Customer requirements.
  • Specifications.
  • Quality Control.
  • Measuring equipment.
  • Test/inspection records.
  • Analysis of test/inspection results.
  • Calibration.
  • Quality Assurance.
  • Quality System.
  • Non-Conformance Reports.
  • Corrective action.
  • Preventive action.

    Processes, events, causes and effects, implications:
  • Causes of poor quality.
  • Effects of poor quality.

    Procedures and techniques:
  • Applicable organisational Quality Procedures.

    Regulations, legislation, agreements, policies, standards:
  • Applicable organisational Quality Policy and Objectives.

    Theory, rules, principles, laws:
  • Sampling rules.

    Relationships, systems:
  • Quality management systems.
  • Relationship between quality of the product and customer satisfaction. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • Relating to quality aspects that you have control over. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • By explaining concepts clearly whilst highlighting aspects of importance. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems:
  • Understanding relationship between quality, assurance, control, management systems and customer relations. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  66512   National Certificate: Foundry Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.