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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage and communicate requirements 
SAQA US ID UNIT STANDARD TITLE
259278  Manage and communicate requirements 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable learners to manage conflicts and changes to requirements and ensure that all stakeholders and the project team remain in agreement on the solution scope.

A learner credited with this unit standard will be able to:
  • Ensure that changes to project work products are agreed upon by all stakeholders and documented accurately.
  • Maintain relationships between components to trace requirement changes and update relevant documentation.
  • Maintain requirements for re-use.
  • Prepare a requirements package.
  • Communicate requirements and changes to all stakeholders.

    Range:
  • Requirements include but are not limited to includes business, user and functional requirements. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication NQF Level 5 (written, verbal and group).
  • Understanding of requirements processes NQF Level 5. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Ensure that changes to project work products are agreed by all stakeholders and documented. 
    OUTCOME RANGE 
    Project work products include but are not limited to project plans, business case, and solution and requirements specifications. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Formal and informal changes to requirements are approved and documented to ensure that all stakeholder needs are met. 
    ASSESSMENT CRITERION RANGE 
    Documented includes but is not limited to change request forms, product variance request.
     

    ASSESSMENT CRITERION 2 
    Conflicts and issues with requirements are highlighted and resolved to ensure that consensus is reached between all stakeholders regarding the most appropriate solution. 

    ASSESSMENT CRITERION 3 
    Changes to requirements are prioritised in order to allow the selection or design and development of the most appropriate solution. 

    ASSESSMENT CRITERION 4 
    Multiple versions of requirements work products are maintained to ensure that changes can be traced in accordance with change control procedures. 

    SPECIFIC OUTCOME 2 
    Maintain relationships between components to trace requirement changes and update relevant documentation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The relationships between the various requirements components are maintained to ensure that there is consistency between the components. 

    ASSESSMENT CRITERION 2 
    Impact analysis is performed when changes are requested to ensure that the plan can be updated. 

    ASSESSMENT CRITERION 3 
    Impact analysis information is produced to ensure that agreed changes are included in the process. 

    ASSESSMENT CRITERION 4 
    Support activities are undertaken to ensure that the solution assessment and validation includes the changed requirements. 
    ASSESSMENT CRITERION RANGE 
    Support activities include but are not limited to allocation of changed requirements.
     

    SPECIFIC OUTCOME 3 
    Maintain requirements for re-use. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The requirements to be maintained are selected after solution implementation. 

    ASSESSMENT CRITERION 2 
    Name the responsible party who will maintain the requirements (i.e. custodian, librarian). 

    ASSESSMENT CRITERION 3 
    The responsible party is identified to. 

    ASSESSMENT CRITERION 4 
    Facilitate ongoing use of requirements for impact analysis and solution maintenance. 

    ASSESSMENT CRITERION 5 
    Facilitate re-use of requirements on related projects to encourage enterprise consistency of business models. 

    SPECIFIC OUTCOME 4 
    Prepare a requirements package. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Use the agreed requirements and business communication plan to determine the requirements package. 

    ASSESSMENT CRITERION 2 
    Determine appropriate format for requirements. 
    ASSESSMENT CRITERION RANGE 
    Appropriate format includes but is not limited to use-case narrative, system requirements specification document, user stories.
     

    ASSESSMENT CRITERION 3 
    Create a requirements package. 
    ASSESSMENT CRITERION RANGE 
    Requirements package includes but is not limited to executive summary, formal documentation, request for information (RFI), request for proposal (RFP).
     

    SPECIFIC OUTCOME 5 
    Communicate requirements and changes to all stakeholders. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The requirements package and business communication plan are used to communicate with all stakeholders in the appropriate manner. 

    ASSESSMENT CRITERION 2 
    Interaction with stakeholders takes place before, during and after the project to ensure that they are informed and take part in decision making. 

    ASSESSMENT CRITERION 3 
    Each activity in the business analysis process involves communication on different levels. 

    ASSESSMENT CRITERION 4 
    Interaction with solution team to assure that requirements are correctly understood and implemented. 

    ASSESSMENT CRITERION 5 
    All requirements are communicated with and understood by all parties involved in the project. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Describe how we manage conflicts, issues and changes.
  • Ensure that stakeholders and the project team remain in agreement on the solution scope.
  • Manage formal approvals, baseline and track different versions of requirements documents, and trace requirements from origination to implementation.
  • Recognize that communication takes places throughout all knowledge areas and is important for managing requirements.
  • Manage the approved solution and requirements scope.
  • Ensure stakeholders have access to business analysis work products.
  • Prepare and communicate requirements to stakeholders.
  • Facilitate enterprise consistency and efficiency by re-using requirements whenever possible. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Identifying and maintaining requirements for re-use. 

  • UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Negotiating changes to business case, solution and requirements are agreed by all stakeholders. 

  • UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively through:
  • Preparing a requirements package.
  • Tracing requirement changes through all artefacts and ensuring that different artefacts remain synchronised. 

  • UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information to better understand and articulation of:
  • Requirement changes. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Communicating requirements and changes to all stakeholders. 

  • UNIT STANDARD CCFO SCIENCE 
    Using science, technology and indigenous knowledge effectively and critically, showing responsibility towards the environment and health of others through:
  • Tracing requirements effectively.
  • Maintaining requirements for re-use. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Tracing requirement changes through all artefacts.
  • Analysing the impact of requirement changes. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63909   National Certificate: Business Analysis  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  MICTS 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.