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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Maintain security within a gaming environment 
SAQA US ID UNIT STANDARD TITLE
258067  Maintain security within a gaming environment 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7913  Maintain security within slots area  Level 3  NQF Level 03  12   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable security within the slots area to be maintained. The individual should develop the ability to maintain own area of responsibility, identifying breaches in slot security and understanding the importance of reporting them timeously.

On achievement of this unit standard the learner will understand and be able to:
  • Identify security and safety hazards in a gaming area.
  • Understand organisational procedure for maintaining safety and security in a gaming area.
  • Identify areas of access.
  • Deal with problems in a gaming area. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 3.
  • Mathematical literacy at NQF Level 2. 
    		•

    UNIT STANDARD RANGE 
  • Safety hazards: Signage, electrical, chairs, broken glass, torn carpets, obstacles, emergency exit doors, suspicious people, items or packages.
  • Company procedures: Numbered stationery, emergency exit doors, keys and locks, machines, currency acceptor and drop box doors, suspicious or underage persons.
  • Access areas: Safes/vaults, key control area, back of house areas, cashiering booths, bars, computerised systems. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify security and safety hazards in a gaming area. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Areas and actions that might result in security and/or safety risks are identified and ways to minimise or eliminate them are drawn up. 

    ASSESSMENT CRITERION 2 
    The importance of reporting these hazards timeously is explained in terms of preventing disasters, injury to staff and customers as well ensuring a smooth operational environment. 

    ASSESSMENT CRITERION 3 
    The legislation and regulations relating to occupational health and safety and security prevention are explained in terms of the casino environment. 

    SPECIFIC OUTCOME 2 
    Understand organisational procedure for maintaining safety and security in a gaming area. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Ways of maintaining security within the slots area is explained with specific reference to organisational policy and procedure. 

    ASSESSMENT CRITERION 2 
    The security areas on the slots floor are pointed out, outlining the significance and responsibility of each. 

    ASSESSMENT CRITERION 3 
    Access and behaviour of by patrons is explained in terms of preventing and controlling emergencies. 

    ASSESSMENT CRITERION 4 
    The importance of communication between surveillance, security and relevant staff is explained with regard to security in the slots area. 

    ASSESSMENT CRITERION 5 
    The appropriate chain of command and course of action is explained in the case of breaches of security. 

    ASSESSMENT CRITERION 6 
    A plan for the improvement of security within a gaming area and/or workplace is drawn up to decrease unwanted incidents. 

    SPECIFIC OUTCOME 3 
    Identify areas of access. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Own area of responsibility is defined with reference to the overall security plan of the organisation. 

    ASSESSMENT CRITERION 2 
    Areas of limited access to certain personnel are identified using the layout of the floor plan of the casino. 

    ASSESSMENT CRITERION 3 
    An explanation is given of why it is necessary to grant only certain personnel access to certain areas of the casino. 

    ASSESSMENT CRITERION 4 
    Aspects of access such as key control, key card control and electronic devices are discussed in the light of access control. 

    SPECIFIC OUTCOME 4 
    Deal with problems in a gaming area. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Electronic gaming machines are checked to determine whether they are being used in accordance with company rules and regulations and not subjected to fraudulent actions on the part of staff or clients. 

    ASSESSMENT CRITERION 2 
    Specific action to be taken with regard to lost and found items is described, with reference to organisational policy and procedure. 

    ASSESSMENT CRITERION 3 
    The action to be taken with regard to theft and known, barred, persons and loiterers is described using examples. 

    ASSESSMENT CRITERION 4 
    Unusual situations and actions involving staff or customers are identified and reported to the appropriate person for immediate resolution. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge, which should be embedded in the process to enable the learner to become competent in all of the Specific Outcomes, includes:
  • Relevant safety and security procedures.
  • Relevant surveillance skills.
  • Relevant customer care and service.
  • Appropriate knowledge pertaining to computer systems.
  • Communication systems and procedure.
  • Relevant organisational, legal and ethical requirements.
  • Relevant inter-personal techniques. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem solving as it relates to dealing with problems in a slots area. 

    UNIT STANDARD CCFO COLLECTING 
    Information evaluation as it pertains to identifying security and safety hazards in the slots area. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communication is highlighted when discussing issues pertaining to security with various staff members within different teams. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Aspects of professional development are touched on when dealing with operation in a changing environment. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7913, "Maintain security within slots area", Level 3, 12 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.