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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Make gaming machine payouts 
SAQA US ID UNIT STANDARD TITLE
258060  Make gaming machine payouts 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7915  Make gaming machine payouts  Level 3  NQF Level 03  15   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable learners to make gaming machine payouts promptly and accurately. The learner must understand the impact that payout disputes have on the organisation and base performance on this understanding.

On achievement of this unit standard the learner will understand and be able to:
  • Understand payout procedures.
  • Make Payouts. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Mathematical Literacy at NQF Level 3 or equivalent.
  • Communication at NQF Level 3 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    Where required, guides to the scope and complexity of the learning are provided in the specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Understand payout procedures. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Company procedures for large and small payouts, and winner's cheque payments, are explained using examples. 

    ASSESSMENT CRITERION 2 
    The difference between a jackpot and a progressive jackpot is explained when implementing payout procedures. 

    ASSESSMENT CRITERION 3 
    The impact of inaccuracies such as under paying or over paying are explained in terms of their effect on the client, the organisation and the employee. 

    ASSESSMENT CRITERION 4 
    The different pay tables are explained in terms of their specific purpose and use. 
    ASSESSMENT CRITERION RANGE 
    Range of pay tables:
  • Include but are not limited to multiplier, line-play, buy-pay poker.
     
    		•

    ASSESSMENT CRITERION 5 
    The need for customer identification and verification are explained in terms of payout requirements and procedures. 

    SPECIFIC OUTCOME 2 
    Make payouts. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Currency conversion are accurately completed. 

    ASSESSMENT CRITERION 2 
    The procedures to be followed when making payouts are communicated to clients and verifier. 

    ASSESSMENT CRITERION 3 
    Customers and the payout required are verified using organizational proceduresare. 

    ASSESSMENT CRITERION 4 
    Payout procedures are completed accurately in accordance with company procedure. 
    ASSESSMENT CRITERION RANGE 
    Procedures include, but are not limited to, verification of claim, player identity, validation of machine, cancellation of incorrect payout.
     

    ASSESSMENT CRITERION 5 
    Payout records are maintained in a complete, accurate and up-to-date state. 

    ASSESSMENT CRITERION 6 
    Problems which may arise during a payout are correctly communicated and dealt with. 
    ASSESSMENT CRITERION RANGE 
    Problems include, but are not limited to, incorrect payouts, short, payments, special payments, unpaid games, unplayed games, invalid identification, identification payout disputes, withheld payouts, unclaimed jackpots.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard, including through the Recognition of Prior Learning (RPL), may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Appropriate knowledge relating to currency conversions.
  • Types of payouts and payout procedures.
  • methods of communication.
  • The verification process. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification is evidenced when the interrelationships between are verified and payout disputes are clearly spelt out and properly dealt with. 

    UNIT STANDARD CCFO WORKING 
    Team work is involved when different pay tables are correctly interpreted and explained. 

    UNIT STANDARD CCFO COLLECTING 
    Information evaluation is evidenced when the impact of inaccuracies such as under paying or over paying on the organisation and the employee are fully outlined. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7915, "Make gaming machine payouts", Level 3, 15 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.