SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage the float in a gaming environment 
SAQA US ID UNIT STANDARD TITLE
258041  Manage the float in a gaming environment 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7911  Manage the float  Level 3  NQF Level 03   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable effective and efficient float management to ensure the smooth running of the game. The individual must be proficient in cash handling and understand the positive impact on the customer and the business of doing so.

On achievement of this unit standard the learner will understand and be able to:
  • Implement the technical aspects of managing a float.
  • Describe the importance of managing a float correctly.
  • Maintain good communication whilst managing the float. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Mathematical Literacy at NQF Level 2 or equivalent.
  • Communication at NQF Level 2 or equivalent. 

  • UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement the technical aspects of managing a float. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Payouts, which reflect customer activity on the table, are concluded accurately. 

    ASSESSMENT CRITERION 2 
    Accuracy, speed, neatness, and security are exercised properly when managing the float. 

    ASSESSMENT CRITERION 3 
    Components of a payout are adjusted in line with the customer's requests. 

    ASSESSMENT CRITERION 4 
    Organisational policies and procedures are correctly implemented. 

    SPECIFIC OUTCOME 2 
    Describe the importance of managing a float correctly. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The impact of effective and efficient float management on the organisation is described with reference to increased productivity and efficiency. 

    ASSESSMENT CRITERION 2 
    The relationship between float management and customer satisfaction is explained with reference to a work situation. 

    ASSESSMENT CRITERION 3 
    Discrepancies encountered are dealt with in line to relevant company procedure. 

    SPECIFIC OUTCOME 3 
    Explain the importance of good communication whilst managing the float. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Communication with customers and supervisors is clear and audible and appropriate to the situation. 

    ASSESSMENT CRITERION 2 
    The role and importance of mandatory announcements is explained in terms of their relevance to the function of managing the float. 

    ASSESSMENT CRITERION 3 
    Correct procedures are demonstrated and explained on components of a payout system in accordance with the customer's requests. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard, including through the Recognition of Prior Learning (RPL), may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge, which should be embedded in the process to enable the learner to become competent in all of the Specific Outcomes, includes:
  • Required mandatory announcements.
  • Methods of dealing with cash and chips.
  • Aspects of accuracy, speed, neatness, and security.
  • Float management skills.
  • Aspects of customer satisfaction. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution is identified in relation to monetary losses incurred. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing self is involved when conducting effective and efficient float management. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The interrelatedness of different systems is considered when explaining the relationship between float management and customer satisfaction. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7911, "Manage the float", Level 3, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. International Hotel School Training Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.