SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Advise on access to gender related services and structures 
SAQA US ID UNIT STANDARD TITLE
254404  Advise on access to gender related services and structures 
ORIGINATOR
SGB Gender Equality and Women`s Empowerment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies General Social Science 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard has been designed for programme leaders or coordinators, project officers, communications officers or persons responsible for facilitating access to gender services and structures in a range of different contexts including public, private and civil society. It will enable learners to gain the necessary knowledge and skills to provide relevant information to clients who require information on and access to such services and/or structures.

Learners accredited with this Unit Standard will be capable of:
  • Explaining the role and function of gender services and structures.
  • Illustrating ways to promote awareness of how clients can access and use gender services and structures.
  • Recommend ways to improve access to gender services and structures. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication skills at NQF Level 2. 

  • UNIT STANDARD RANGE 
  • Services refer to government services including but not limited to water, sanitation, housing, health and welfare.
  • Structures refer to clinics, legal aid offices, hospitals, courts, etc. Beneficiaries refer to women, men, youth, people with disabilities and people with special needs. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the role and function of gender services and structures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Services that support gender equality and women's empowerment are identified and explained in terms of their role, function and responsibilities. 

    ASSESSMENT CRITERION 2 
    Structures that support gender equality and women's empowerment are identified and explained in terms of their role, function and responsibilities. 

    ASSESSMENT CRITERION 3 
    The process in which services and structures perpetuate and/or address gender inequality are explained with examples. 

    ASSESSMENT CRITERION 4 
    A gender service/structure is researched in order to understand the structure, process and procedures in terms of how the organisation deals with a specific gender issue or problem. 

    ASSESSMENT CRITERION 5 
    The quality of service from the gender services and/or structures is discussed and compared in terms of compliance with batho pele principles and in order to identify success rate, trends and gaps for the purpose of making recommendations. 

    SPECIFIC OUTCOME 2 
    Illustrate ways to promote awareness of how clients can access and use gender services and structures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The types of clients who require access to or use gender services and structures are identified and described in terms of needs and contexts in order to understand how to deal effectively with queries. 

    ASSESSMENT CRITERION 2 
    The various strategies and methods of communicating information on gender services and structures are analysed in terms of quality, effectiveness and access. 

    ASSESSMENT CRITERION 3 
    Problems associated with access to gender services and structures are explained with examples of how to deal with or address them. 
    ASSESSMENT CRITERION RANGE 
    Problems include but are not limited to:
  • Resource allocation, communication, availability, accessibility, contexts including rural and urban, etc.
     

  • ASSESSMENT CRITERION 4 
    Awareness raising activities regarding gender services and structures are identified and analysed in terms of their effectiveness and success. Activities include dealing with different contexts and diversity issues, etc. 

    ASSESSMENT CRITERION 5 
    An intervention is developed and presented for the purpose of improving client access to and use of gender services and structures. 

    SPECIFIC OUTCOME 3 
    Recommend ways to improve access to gender services and structures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Recommendations are made to address the gaps and improve access to gender services and structures. 
    ASSESSMENT CRITERION RANGE 
    Recommendation includes specific reference to diversity issues, etc.
     

    ASSESSMENT CRITERION 2 
    Methods of facilitating clients to access gender services and structures are identified and explained for specific needs. 

    ASSESSMENT CRITERION 3 
    A guideline is developed which informs clients on how to access gender services and structures according to specific needs. 

    ASSESSMENT CRITERION 4 
    Strategies and methods are identified and explained in order to address strengths and weaknesses and recommendations are made to address the gaps. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any institution offering learning that will enable achievement of this Unit Standard and the related Exit Level Outcomes of the Qualification must be accredited by the relevant ETQA.
  • External Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • The accredited Training Provider will oversee internal moderation of assessment.
  • Internal and external moderation should encompass achievement of competence described in this Unit Standard as well as the integrated competence described in any related Qualification in this field. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Credited learners understand and can explain:
  • Government structures and services.
  • Research methodologies.
  • Gender policy and legislation.
  • Problem-solving skills.
  • The South African Constitution (1996). 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made when responding to and resolving client queries. 

    UNIT STANDARD CCFO WORKING 
    Use interpersonal skills to interact effectively with colleagues and teams at work or any environment to ensure teamwork and client service. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/herself and his/her activities responsibly and effectively when gathering information and data on gender services and structures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, organise and critically evaluate information relating to gender services and structures. 

    UNIT STANDARD CCFO COMMUNICATING 
    Use visuals, mathematic and/or language skills in the modes of oral and/or written to communicate effectively with clients. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems in understanding the relationship between client needs and client satisfaction. 

    UNIT STANDARD ASSESSOR CRITERIA 
  • Assessors must be registered as assessors with a relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessors must be in possession of a Qualification in GEWE or a related sub-field of Human and Social Studies at a minimum of NQF Level 6. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.